Compare Clarabridge Engage vs SinglePlatform

See this
comparison of Clarabridge Engage vs. SinglePlatform
based on data from user reviews. Clarabridge Engage rates 4.2/5 stars with 163 reviews. SinglePlatform rates 3.2/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial Unavailable
Clarabridge Engage
Free Trial
SinglePlatform
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.2
7.3
Ease of Use
Ease of Use
8.2
7.7
Ease of Setup
Ease of Setup
7.6
Not enough data available
Ease of Admin
Ease of Admin
8.2
Not enough data available
Quality of Support
Quality of Support
8.5
7.0
Ease of Doing Business With
Ease of Doing Business With
8.4
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
8.8
7.7
Meets Requirements
Clarabridge Engage
8.2
SinglePlatform
7.3
Ease of Use
Clarabridge Engage
8.2
SinglePlatform
7.7
Ease of Setup
Clarabridge Engage
7.6
SinglePlatform
Not enough data available
Ease of Admin
Clarabridge Engage
8.2
SinglePlatform
Not enough data available
Quality of Support
Clarabridge Engage
8.5
SinglePlatform
7.0
Ease of Doing Business With
Clarabridge Engage
8.4
SinglePlatform
Not enough data available
Product Direction (% positive)
Clarabridge Engage
8.8
SinglePlatform
7.7

Features

Social Management
Social Analytics
Clarabridge Engage
8.6
SinglePlatform
7.5
Social Sharing
Clarabridge Engage
8.2
SinglePlatform
7.5
Social Campaigns
Clarabridge Engage
8.6
SinglePlatform
8.3
Social Engagement
Clarabridge Engage
8.9
SinglePlatform
7.8
Social Ads
Clarabridge Engage
8.1
SinglePlatform
9.0
Brand Safety
Clarabridge Engage
8.5
SinglePlatform
8.3

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
10.4%
58.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.1%
41.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
48.5%
0%
Clarabridge Engage
Small-Business
10.4%
Mid-Market
41.1%
Enterprise
48.5%
SinglePlatform
Small-Business
58.3%
Mid-Market
41.7%
Enterprise
0%

Reviewers' Industry

 
Telecommunications
12.9%
Food & Beverages
25.0%
 
Marketing and Advertising
10.4%
Restaurants
16.7%
 
Consumer Goods
6.7%
Hospital & Health Care
16.7%
 
Logistics and Supply Chain
6.1%
Wine and Spirits
8.3%
 
Airlines/Aviation
4.9%
Telecommunications
8.3%
 
Other
58.9%
Other
25.0%
Clarabridge Engage
Telecommunications
12.9%
Marketing and Advertising
10.4%
Consumer Goods
6.7%
Logistics and Supply Chain
6.1%
Airlines/Aviation
4.9%
Other
58.9%
SinglePlatform
Food & Beverages
25.0%
Restaurants
16.7%
Hospital & Health Care
16.7%
Wine and Spirits
8.3%
Telecommunications
8.3%
Other
25.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Bernardo D.
Industry Analyst / Tech Writer in Computer Software

There are so many things that Engagor does really well. First of all, Engagor revolves around data and analytics, and after using it for 5 minutes you'll notice that it's at the very core of this tool. Engagor focuses on giving you an aggregate view of your...

Mwaiwa N.
User in Telecommunications

SinglePlatform publishes business menu and business information on multiple of sites that are used by millions of people to find local businesses every day and this makes it wonderful.

Most Helpful Critical Review
Most Helpful Critical Review
G
Internal Consultant

The schedule (timing not the order) was not followed on Wednesday 17th.

G
User

Unless you are a restaurant, this platform provides no real value. Even then, there are better alternatives. The fact that they rely on tricking businesses into using their platform by editing Google My Business listings is proof enough of this.

 
Clarabridge Engage
Most Helpful Favorable Review
Bernardo D.
Industry Analyst / Tech Writer in Computer Software

There are so many things that Engagor does really well. First of all, Engagor revolves around data and analytics, and after using it for 5 minutes you'll notice that it's at the very core of this tool. Engagor focuses on giving you an aggregate view of your...

Most Helpful Critical Review
G
Internal Consultant

The schedule (timing not the order) was not followed on Wednesday 17th.

SinglePlatform
Most Helpful Favorable Review
Mwaiwa N.
User in Telecommunications

SinglePlatform publishes business menu and business information on multiple of sites that are used by millions of people to find local businesses every day and this makes it wonderful.

Most Helpful Critical Review
G
User

Unless you are a restaurant, this platform provides no real value. Even then, there are better alternatives. The fact that they rely on tricking businesses into using their platform by editing Google My Business listings is proof enough of this.

Screenshots

 
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No screenshots provided
SinglePlatform
No screenshots provided

Videos

 

Your customers are more social than ever. Surprise and delight them with fast, efficient social customer services with CX Social. Listen to the entire social web, filter out the noise and route mentions to the right agent at the right time.

No videos provided
Clarabridge Engage

Your customers are more social than ever. Surprise and delight them with fast, efficient social customer services with CX Social. Listen to the entire social web, filter out the noise and route mentions to the right agent at the right time.

SinglePlatform
No videos provided

Downloads

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