Compare Clarabridge Engage vs CrowdControlHQ

See this
comparison of Clarabridge Engage vs. CrowdControlHQ
based on data from user reviews. Clarabridge Engage rates 4.2/5 stars with 163 reviews. CrowdControlHQ rates 4.4/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial Unavailable
Clarabridge Engage
Free Trial
CrowdControlHQ
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.2
Not enough data available
Ease of Use
Ease of Use
8.2
Not enough data available
Ease of Setup
Ease of Setup
7.6
Not enough data available
Ease of Admin
Ease of Admin
8.2
Not enough data available
Quality of Support
Quality of Support
8.5
Not enough data available
Ease of Doing Business With
Ease of Doing Business With
8.4
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
8.8
Not enough data available
Meets Requirements
Clarabridge Engage
8.2
CrowdControlHQ
Not enough data available
Ease of Use
Clarabridge Engage
8.2
CrowdControlHQ
Not enough data available
Ease of Setup
Clarabridge Engage
7.6
CrowdControlHQ
Not enough data available
Ease of Admin
Clarabridge Engage
8.2
CrowdControlHQ
Not enough data available
Quality of Support
Clarabridge Engage
8.5
CrowdControlHQ
Not enough data available
Ease of Doing Business With
Clarabridge Engage
8.4
CrowdControlHQ
Not enough data available
Product Direction (% positive)
Clarabridge Engage
8.8
CrowdControlHQ
Not enough data available

Features

Social Media Monitoring
Social Measurement
Clarabridge Engage
8.5
CrowdControlHQ
Not enough data available
Sentiment Scoring
Clarabridge Engage
7.1
CrowdControlHQ
Not enough data available
Influencer Identification
Clarabridge Engage
7.8
CrowdControlHQ
Not enough data available
Social Reporting
Clarabridge Engage
7.8
CrowdControlHQ
Not enough data available
Social Listening
Clarabridge Engage
8.5
CrowdControlHQ
Not enough data available
Social Management
Social Analytics
Clarabridge Engage
8.6
CrowdControlHQ
Not enough data available
Social Sharing
Clarabridge Engage
8.2
CrowdControlHQ
Not enough data available
Social Campaigns
Clarabridge Engage
8.6
CrowdControlHQ
Not enough data available
Social Engagement
Clarabridge Engage
8.9
CrowdControlHQ
Not enough data available
Social Ads
Clarabridge Engage
8.1
CrowdControlHQ
Not enough data available
Brand Safety
Clarabridge Engage
8.5
CrowdControlHQ
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
10.4%
0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.1%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
48.5%
80.0%
Clarabridge Engage
Small-Business
10.4%
Mid-Market
41.1%
Enterprise
48.5%
CrowdControlHQ
Small-Business
0%
Mid-Market
20.0%
Enterprise
80.0%

Reviewers' Industry

 
Telecommunications
12.9%
Transportation/Trucking/Railroad
20.0%
 
Marketing and Advertising
10.4%
Sports
20.0%
 
Consumer Goods
6.7%
Non-Profit Organization Management
20.0%
 
Logistics and Supply Chain
6.1%
Civic & Social Organization
20.0%
 
Airlines/Aviation
4.9%
Building Materials
20.0%
 
Other
58.9%
Other
0.0%
Clarabridge Engage
Telecommunications
12.9%
Marketing and Advertising
10.4%
Consumer Goods
6.7%
Logistics and Supply Chain
6.1%
Airlines/Aviation
4.9%
Other
58.9%
CrowdControlHQ
Transportation/Trucking/Railroad
20.0%
Sports
20.0%
Non-Profit Organization Management
20.0%
Civic & Social Organization
20.0%
Building Materials
20.0%
Other
0.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Manuel Z.
Administrator in Telecommunications

The data that Engagor shows about the performance of the users and team is incredibly precise and accurate. With Insights we have a very wide view of how our engagement metrics are doing. Their customer care is perfect. They're in the other side ready to...

Abi B.
Administrator in Transportation/Trucking/Railroad

For me, the best feature is conversations as it has made my Customer Service team's day a lot easier. From a marketing perspective the analytics tool is also great.

Most Helpful Critical Review
Most Helpful Critical Review
Jenny M.
User in Food & Beverages

That we’re unable to upload video content through CX Social to our brand pages

User

Mobile web version a bit clunky but I understand there is an app in development

 
Clarabridge Engage
Most Helpful Favorable Review
Manuel Z.
Administrator in Telecommunications

The data that Engagor shows about the performance of the users and team is incredibly precise and accurate. With Insights we have a very wide view of how our engagement metrics are doing. Their customer care is perfect. They're in the other side ready to...

Most Helpful Critical Review
Jenny M.
User in Food & Beverages

That we’re unable to upload video content through CX Social to our brand pages

CrowdControlHQ
Most Helpful Favorable Review
Abi B.
Administrator in Transportation/Trucking/Railroad

For me, the best feature is conversations as it has made my Customer Service team's day a lot easier. From a marketing perspective the analytics tool is also great.

Most Helpful Critical Review
User

Mobile web version a bit clunky but I understand there is an app in development

Screenshots

 
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Videos

 

Your customers are more social than ever. Surprise and delight them with fast, efficient social customer services with CX Social. Listen to the entire social web, filter out the noise and route mentions to the right agent at the right time.

No videos provided
Clarabridge Engage

Your customers are more social than ever. Surprise and delight them with fast, efficient social customer services with CX Social. Listen to the entire social web, filter out the noise and route mentions to the right agent at the right time.

CrowdControlHQ
No videos provided

Downloads

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