Introducing G2.ai, the future of software buying.Try now
Compare Claap and Otter.ai 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Fathom
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Quil
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Sally AI
Visit Website
At a Glance
Market Segments
Small-Business (47.9% of reviews)
Small-Business (73.8% of reviews)
Entry-Level Pricing
No pricing available
Free 1 User
Claap
Star Rating
(345)4.7 out of 5
Market Segments
Small-Business (47.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ClaapOtter.ai
Star Rating
(442)4.4 out of 5
Market Segments
Small-Business (73.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Otter.ai excels in its autonomous task execution, scoring 9.0, which allows for seamless integration of meeting notes into workflows. However, Claap matches this with a score of 8.9, indicating strong performance in this area as well.
- Reviewers mention that Claap outshines Otter.ai in call analysis, with a score of 9.1 compared to Otter.ai's 8.5. Users appreciate Claap's detailed insights into call performance, which helps in refining communication strategies.
- G2 users highlight that Claap's ease of use is superior, scoring 9.5 against Otter.ai's 9.0. Reviewers find Claap's interface more intuitive, making it easier for new users to adapt quickly.
- Users on G2 note that Claap offers better quality of support, with a score of 9.1 compared to Otter.ai's 8.4. Many reviewers appreciate the responsiveness and helpfulness of Claap's support team when issues arise.
- Reviewers mention that Otter.ai has a strong advantage in dictation, scoring 8.6, which users find particularly useful for transcribing meetings in real-time. Claap, while still effective, scores slightly lower at 8.8.
- Users say that Claap's product direction is highly rated at 9.9, indicating a strong commitment to continuous improvement and feature updates, while Otter.ai scores 8.8, suggesting room for growth in this area.
Pricing
Entry-Level Pricing
Claap
No pricing availableOtter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Free Trial
Claap
No trial information availableOtter.ai
Free Trial is available
Ratings
Meets Requirements
9.2
278
8.7
372
Ease of Use
9.5
296
9.0
377
Ease of Setup
9.3
271
9.0
271
Ease of Admin
8.9
50
8.6
88
Quality of Support
9.1
264
8.4
238
Has the product been a good partner in doing business?
8.9
50
8.6
81
Product Direction (% positive)
9.9
279
8.8
361
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Organization
Not enough data
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Performance Analysis
Not enough data
6.6
68
Not enough data
6.8
67
Sales Analysis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
61
Not enough data
8.6
60
Agentic AI - AI Sales Assistant
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Generative AI - Business Instant Messaging
Not enough data
9.3
5
AI - Business Instant Messaging
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
9.2
77
8.7
89
9.0
77
8.3
88
9.2
77
8.5
86
8.8
74
7.5
22
Agent Performance Management
8.9
73
7.7
74
9.1
75
8.7
82
9.1
76
8.6
81
Generative AI
9.1
78
8.7
78
Agentic AI - Conversation Intelligence
9.0
21
8.2
23
8.5
21
8.2
23
9.1
21
8.0
23
9.1
21
8.3
23
8.7
21
8.3
22
8.9
21
8.2
22
9.0
21
7.7
22
Platform Basics
9.1
150
Not enough data
9.3
152
Not enough data
8.4
145
Not enough data
Platform Content
8.6
142
Not enough data
8.6
145
Not enough data
9.2
151
Not enough data
Platform Additional Functionality
8.9
148
Not enough data
8.7
144
Not enough data
Agentic AI - Screen and Video Capture
8.5
32
Not enough data
Voice
8.8
96
8.5
184
8.8
96
8.0
195
Transcription
8.9
99
7.7
192
9.0
100
8.7
179
9.0
97
7.9
157
8.7
97
7.3
159
Editing
8.9
98
8.1
171
8.8
96
Feature Not Available
9.0
95
7.9
175
8.7
97
Feature Not Available
Integration
8.8
93
7.9
156
8.8
92
7.6
52
8.8
94
8.3
168
8.6
95
7.8
149
8.8
95
8.0
159
Agentic AI - Transcription
8.6
20
8.4
50
9.0
20
8.2
49
8.9
20
7.9
48
Platform Features
9.2
79
Not enough data
8.8
77
Not enough data
9.0
77
Not enough data
8.6
77
Not enough data
9.2
77
Not enough data
9.0
76
Not enough data
Organization
8.9
78
Not enough data
8.9
76
Not enough data
8.9
76
Not enough data
Customization
9.0
75
Not enough data
8.8
76
Not enough data
8.6
76
Not enough data
Analytics
8.9
77
Not enough data
9.0
76
Not enough data
8.9
76
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
8.9
177
Not enough data
8.0
175
Not enough data
8.4
175
Meeting Insights - AI Meeting Assistants
Not enough data
8.0
169
Not enough data
7.7
169
Not enough data
8.7
173
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
8.6
171
Not enough data
Feature Not Available
Agentic AI - AI Meeting Assistants
Not enough data
8.3
84
Not enough data
7.9
83
Not enough data
7.8
85
Not enough data
8.0
83
Deployment & Integration - Voice Recognition
Not enough data
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Performance Optimization - Voice Recognition
Not enough data
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Security & Compliance - Voice Recognition
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Advanced AI & Biometric Features - Voice Recognition
Not enough data
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Agentic AI - Voice Recognition
Not enough data
8.4
15
Agentic AI - Note-Taking Software
8.8
30
9.0
28
Action Item Detection - AI Note-taking Software
Not enough data
8.5
63
Not enough data
8.9
63
Automatic Transcription - AI Note-taking Software
Not enough data
8.7
65
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.3
61
Language & Accent Support - AI Note-taking Software
Not enough data
7.6
62
Multi-Platform Integration - AI Note-taking Software
Not enough data
7.8
63
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.1
59
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
62
Speaker Identification - AI Note-taking Software
Not enough data
7.9
65
Pre-Meeting Tools
8.8
193
Not enough data
8.9
190
Not enough data
8.7
187
Not enough data
Meeting Tools
9.0
196
Not enough data
9.1
193
Not enough data
8.8
191
Not enough data
8.9
191
Not enough data
Post-Meeting Tools
8.7
188
Not enough data
8.8
185
Not enough data
8.9
187
Not enough data
Agentic AI - Meeting Management
8.4
63
Not enough data
8.5
64
Not enough data
8.5
63
Not enough data
Categories
Categories
Shared Categories
Claap and Otter.ai are categorized as Transcription, Note-Taking Software, and Conversation Intelligence
Unique Categories
Otter.ai is categorized as AI Note-Taking Software, Business Instant Messaging, AI Sales Assistant, Voice Recognition, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Claap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.8%
Information Technology and Services
17.9%
Consulting
9.1%
Marketing and Advertising
7.5%
Financial Services
4.6%
Other
38.1%
Marketing and Advertising
11.4%
Computer Software
11.4%
Information Technology and Services
7.1%
Consulting
6.9%
Higher Education
5.0%
Other
58.1%
Discussions
Claap has no discussions with answers
What is Otter.ai used for?
2 Comments
AN
TranscriptionRead more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
