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# CiviCRM vs Sugar Sell Comparison - What are their main differences?

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CiviCRMSugar Sell[+ Add Product](#)

Pricing

**CiviCRM**

**$0.00** · CiviCRM

**$15.00** Flat Rate Per Month · CiviCRM Spark

**Sugar Sell**

**$19.00** Per Month · Sell Essentials

**$59.00** Per Month · Sell Standard

**$85.00** Per Month · Sell Advanced

**$135.00** Per Month · Sell Premier

**$120.00** Per Month · Sugar Enterprise+ 

**Starting at $85.00** Per Month · Sell Enterprise (On-Premises) 

Show more

**Pricing Insights**
from reviews

Perceived Cost

**CiviCRM**
$$$$$

**Sugar Sell**
$$$$$

Average Discount

**CiviCRM**
Not enough reviews yet

**Sugar Sell**
13%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
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Time to Implement

**CiviCRM** 6 months
Based on 100 responses

**Sugar Sell** 6 months
Based on 100 responses

Return on Investment

**CiviCRM** 6 months
Based on 100 responses

**Sugar Sell** 6 months
Based on 100 responses

 ![CiviCRM](https://images.g2crowd.com/uploads/product/hd_favicon/1487565644/civicrm.svg "CiviCRM")

 ![Sugar Sell](https://images.g2crowd.com/uploads/product/hd_favicon/fdd8c5b3dcb3415718f945eed05b2013/sugar-sell.svg "Sugar Sell")

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**Pros & Cons**
from reviews

**CiviCRM**
Not enough data

**Sugar Sell**

Ease of Use (15)

Easy Customization (12)

Integration Issues (9)

Bugs (6)

Integrations

**CiviCRM**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e6fbd3b1d8ff1d11f03880c5fd1d20d5/authorize-net.png "Product Avatar Image")

Authorize.net

](https://www.g2.com/products/authorize-net/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dbca030de92c58dd5a617b2251530c2f/iats-payments.png "Product Avatar Image")

iATS Payments

](https://www.g2.com/products/iats-payments/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1705b85e1cfa571866791ea4a064a3ab/stripe-stripe-payments%282%29.jpg "Product Avatar Image")

Stripe Payments

](https://www.g2.com/products/stripe-stripe-payments/reviews)[
View all
](https://www.g2.com/products/civicrm/integrations)

**Sugar Sell**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_35fd25b861755f7091daa89c6aaa54d4/linkedin-job-search.png "Product Avatar Image")

LinkedIn Job Search

](https://www.g2.com/products/linkedin-job-search/reviews)[
View all
](https://www.g2.com/products/sugar-sell/integrations)

Screenshots

**CiviCRM**
 ![CiviCRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/4304/CiviCRM_update-CiviCore-Dashboard_homescreen-en.jpg)

**Sugar Sell**
 ![Sugar Sell screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1382502/Sugar-Sell---Product-UI---Sales-Effectiveness.png)

**Ratings**
from reviews

Meets Requirements

**CiviCRM**

**7.8** /10

Based on 40 responses

**Sugar Sell**

**8.0** /10

Based on 614 responses

Ease of Use

**CiviCRM**

**6.8** /10

Based on 39 responses

**Sugar Sell**

**7.6** /10

Based on 649 responses

Ease of Setup

**CiviCRM**

**5.9** /10

Based on 29 responses

**Sugar Sell**

**7.2** /10

Based on 347 responses

Ease of Admin

**CiviCRM**

**7.1** /10

Based on 30 responses

**Sugar Sell**

**7.6** /10

Based on 319 responses

Quality of Support

**CiviCRM**

**7.0** /10

Based on 35 responses

**Sugar Sell**

**7.7** /10

Based on 557 responses

Has the product been a good partner in doing business?

**CiviCRM**

**7.8** /10

Based on 29 responses

**Sugar Sell**

**7.8** /10

Based on 303 responses

Product Direction (% positive)

**CiviCRM**

**8.0** /10

Based on 41 responses

**Sugar Sell**

**7.0** /10

Based on 601 responses

**Features**
ratings from reviews

CRM

Not enough data

**7.6** /10

Based on 599 responses

Nonprofit CRM

**7.8** /10

Based on 14 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
88.1%

Mid-Market(51-1000 emp.)
9.5%

Enterprise(\> 1000 emp.)
2.4%

Small-Business(50 or fewer emp.)
88.1%

Mid-Market(51-1000 emp.)
9.5%

Enterprise(\> 1000 emp.)
2.4%

Small-Business(50 or fewer emp.)
35.0%

Mid-Market(51-1000 emp.)
48.4%

Enterprise(\> 1000 emp.)
16.6%

Small-Business(50 or fewer emp.)
35.0%

Mid-Market(51-1000 emp.)
48.4%

Enterprise(\> 1000 emp.)
16.6%

**Reviewers' Industry**

[![CiviCRM](https://images.g2crowd.com/uploads/product/hd_favicon/1487565644/civicrm.svg "CiviCRM")](https://www.g2.com/products/civicrm/reviews)
CiviCRM

Non-Profit Organization Management
28.6%

Public Relations and Communications
6.1%

Health, Wellness and Fitness
6.1%

Information Technology and Services
6.1%

International Affairs
6.1%

Other
46.9%

[![Sugar Sell](https://images.g2crowd.com/uploads/product/hd_favicon/fdd8c5b3dcb3415718f945eed05b2013/sugar-sell.svg "Sugar Sell")](https://www.g2.com/products/sugar-sell/reviews)
Sugar Sell

Information Technology and Services
13.1%

Computer Software
10.5%

Marketing and Advertising
5.8%

Financial Services
5.6%

Construction
2.7%

Other
62.3%

Alternatives

**CiviCRM Alternatives**

 ![Neon CRM](https://images.g2crowd.com/uploads/product/hd_favicon/055c9ab478d704cca7885bcd8db5650d/neon-one-llc-neon-crm.svg "Neon CRM")

[
Neon CRM
](/products/neon-one-llc-neon-crm/reviews)

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")

[
Zoho
](/products/zoho-crm/reviews)

**Sugar Sell Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")

[
Pipedrive
](/products/pipedrive/reviews)

 ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")

[
Zoho
](/products/zoho-crm/reviews)

## CiviCRM vs Sugar Sell

When assessing the two solutions, reviewers found Sugar Sell easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.

- Reviewers felt that Sugar Sell meets the needs of their business better than CiviCRM.
- When comparing quality of ongoing product support, reviewers felt that Sugar Sell is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of CiviCRM over Sugar Sell.