Compare Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) and CiviCRM 
At a Glance
Market Segments
Small-Business (62.2% of reviews)
Small-Business (88.1% of reviews)
Entry-Level Pricing
No pricing available
Open Source License
Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)
Star Rating
(87)4.1 out of 5
Market Segments
Small-Business (62.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)CiviCRM
Star Rating
(84)3.9 out of 5
Market Segments
Small-Business (88.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Open Source License
Learn more about CiviCRMAgentforce Nonprofit (formerly Salesforce Nonprofit Cloud) vs CiviCRM
When assessing the two solutions, reviewers found Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) easier to use and set up. However, CiviCRM is easier to administer. Reviewers agreed that both vendors make it equally easy to do business overall.
- Reviewers felt that Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) meets the needs of their business better than CiviCRM.
- When comparing quality of ongoing product support, reviewers felt that Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) over CiviCRM.
Pricing
Entry-Level Pricing
Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)
No pricing availableFree Trial
Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)
No trial information availableCiviCRM
No trial information availableRatings
Meets Requirements
8.0
59
7.8
40
Ease of Use
7.3
61
6.8
39
Ease of Setup
6.1
41
5.9
29
Ease of Admin
6.8
41
7.1
30
Quality of Support
7.5
55
7.0
35
Has the product been a good partner in doing business?
7.8
44
7.8
29
Product Direction (% positive)
8.3
60
8.0
41
Features by Category
Administration
9.1
9
Not enough data
9.3
9
Not enough data
7.8
6
Not enough data
9.0
8
Not enough data
Fundraising
8.5
8
Not enough data
9.7
6
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
9.4
6
Not enough data
9.3
5
Not enough data
Platform Basics
9.0
8
Not enough data
8.5
8
Not enough data
9.2
8
Not enough data
Case Management
8.3
7
Not enough data
8.6
7
Not enough data
8.1
6
Not enough data
Platform Additional Functionality
8.8
8
Not enough data
8.1
6
Not enough data
Platform Data
8.5
8
Not enough data
9.3
7
Not enough data
Administration
8.3
9
Not enough data
7.7
8
Not enough data
8.0
9
Not enough data
7.1
7
Not enough data
8.9
9
Not enough data
Donor Management
8.1
8
Not enough data
8.1
7
Not enough data
8.1
9
Not enough data
7.1
7
Not enough data
Interoperability
8.3
6
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
Constituent Management
7.5
14
|
Verified
8.8
11
|
Verified
7.8
10
|
Verified
8.0
10
|
Verified
7.2
9
|
Verified
8.5
9
|
Verified
Marketing Automation
6.7
11
|
Verified
8.3
11
|
Verified
7.6
11
|
Verified
6.7
5
|
Verified
7.6
12
|
Verified
7.9
8
|
Verified
7.2
9
|
Verified
6.7
5
|
Verified
Workflow Automation
7.3
10
|
Verified
7.3
8
|
Verified
8.2
13
|
Verified
8.5
11
|
Verified
8.8
12
|
Verified
6.7
5
|
Verified
Reporting & Analytics
8.8
12
|
Verified
7.9
7
|
Verified
8.8
12
|
Verified
7.7
8
|
Verified
8.3
11
|
Verified
8.1
7
|
Verified
Integrations
7.6
9
|
Verified
7.0
5
|
Verified
7.5
12
|
Verified
8.3
8
|
Verified
7.3
10
|
Verified
Not enough data
7.3
8
|
Verified
Not enough data
Agentic AI - Nonprofit CRM
Not enough data
Not enough data
Not enough data
Not enough data
Proposal Management
8.6
6
|
Verified
Not enough data
8.6
7
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
8.1
8
|
Verified
Not enough data
Fund Tracking
7.8
6
|
Verified
Not enough data
8.1
6
|
Verified
Not enough data
7.9
7
|
Verified
Not enough data
Impact & Outcomes
8.6
7
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
Grant Prospecting
8.1
6
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
Compliance
7.7
5
|
Verified
Not enough data
8.1
6
|
Verified
Not enough data
Integrations
8.3
5
|
Verified
Not enough data
8.6
7
|
Verified
Not enough data
Volunteer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement & Communication Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) and CiviCRM are categorized as Nonprofit CRM
Unique Categories
Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) is categorized as Human Services, Grant Management, Volunteer Management, Donor Management, and Fundraising
CiviCRM has no unique categories
Reviews
Reviewers' Company Size
Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CiviCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
57.3%
Education Management
3.7%
Fund-Raising
3.7%
Individual & Family Services
3.7%
Hospital & Health Care
3.7%
Other
28.0%
Non-Profit Organization Management
28.6%
Public Relations and Communications
6.1%
Health, Wellness and Fitness
6.1%
Information Technology and Services
6.1%
International Affairs
6.1%
Other
46.9%
Alternatives
Discussions
What's the next five year plan for Salesforce.org Nonprofit Cloud?
1 Comment
AB
Exactinside’s intuitively designed Nonprofit Cloud Consultant Nonprofit-Cloud-Consultant exam questions provide you the most simple way to get your target...Read more
How can Salesforce help non profits?
1 Comment
RM
Salesforce is an integrated platform that helps nonprofits expand their impact across the world. Salesforce makes the job of nonprofits easier, making better...Read more
Do you think that Salesforce is a great tool but need a big improvement on its user interface?
1 Comment
AB
Salesforce Classes in pune
Salesforce course in pune
Salesforce training in pune
Salesforce added native Backup and Restore feature
Salesforce has...Read more
Do any of the reviewers of CiviCRM have integration with an ERP or Accounting solution (Quickbooks, Sage, Dynamics, etc.)?
2 Comments
JM
CiviCRM comes with integration with QuickBooks via .iif (Intuit Interchange Format) files. Bookkeeping transactions can also be exported as .csv files and...Read more
Are there any courses available to help non-current-users become more familiar with the system?
1 Comment
JM
There are online classes offered through CIVICRM.orgRead more
CiviCRM has no more discussions with answers
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