Compare CivicPlus NextRequest and Relativity Software 
At a Glance
Market Segments
Mid-Market (46.2% of reviews)
Mid-Market (44.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CivicPlus NextRequest
Star Rating
(13)4.8 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CivicPlus NextRequestRelativity
Star Rating
(634)4.6 out of 5
Market Segments
Mid-Market (44.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RelativitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Relativity excels in handling large volumes of data, making it a preferred choice for users who require fast and accurate document review. Its advanced AI capabilities are particularly praised for streamlining the review process, which is a significant advantage for teams managing extensive projects.
- Users say CivicPlus NextRequest stands out for its user-friendly interface, which simplifies the process of cataloging and addressing information requests. Reviewers appreciate the collaborative features that allow teams to work together efficiently, enhancing overall productivity.
- According to verified reviews, Relativity's setup process is noted for being clear and straightforward, which helps new users get started quickly. This ease of onboarding is a critical factor for organizations looking to implement a robust public records management system without extensive training.
- Reviewers mention that CivicPlus NextRequest offers exceptional support, with users highlighting the responsiveness of the support staff. This level of customer service can be a deciding factor for organizations that prioritize ongoing assistance and quick resolutions to issues.
- G2 reviewers indicate that while Relativity has a strong overall satisfaction score, some users feel it could improve in meeting specific workflow needs, citing occasional configuration challenges. This feedback suggests that while the platform is powerful, it may require additional customization for certain use cases.
- Users report that CivicPlus NextRequest's ease of document upload and visibility into previous responses enhances the user experience, making it easier for teams to manage requests. This feature is particularly beneficial for organizations that handle a high volume of information requests and need to maintain transparency and efficiency.
Pricing
Entry-Level Pricing
CivicPlus NextRequest
No pricing availableRelativity
No pricing availableFree Trial
CivicPlus NextRequest
No trial information availableRelativity
No trial information availableRatings
Meets Requirements
9.5
10
8.7
500
Ease of Use
9.3
10
8.3
512
Ease of Setup
9.8
7
7.8
373
Ease of Admin
10.0
7
7.9
369
Quality of Support
9.7
10
8.3
487
Has the product been a good partner in doing business?
9.7
6
8.8
353
Product Direction (% positive)
8.8
10
8.4
496
Features by Category
Case Management
Not enough data
7.9
107
Not enough data
7.9
106
Not enough data
8.0
104
Analytics
Not enough data
8.3
110
Not enough data
8.4
111
Not enough data
8.1
105
Agentic AI - Investigation Management
Not enough data
7.0
15
Not enough data
6.0
14
Platform Data
Not enough data
8.6
37
Not enough data
8.2
37
Not enough data
7.7
36
Document Management
Not enough data
8.2
37
Not enough data
8.4
39
Not enough data
8.1
36
Request Management
Not enough data
8.6
12
Not enough data
8.8
15
Not enough data
Feature Not Available
Not enough data
8.6
14
Not enough data
8.9
16
Not enough data
8.1
16
Not enough data
9.3
18
Not enough data
8.9
17
Workflow Management
Not enough data
8.8
15
Not enough data
8.9
16
Not enough data
8.6
16
Reporting
Not enough data
8.1
18
Not enough data
8.3
18
Document Collection
Not enough data
7.3
225
|
Verified
Not enough data
7.5
243
|
Verified
Not enough data
8.4
284
Document Review
Not enough data
9.1
306
|
Verified
Not enough data
8.3
287
|
Verified
Not enough data
8.2
268
Not enough data
8.0
264
|
Verified
Not enough data
7.9
277
Not enough data
8.4
281
|
Verified
Not enough data
8.8
286
|
Verified
Agentic AI - eDiscovery
Not enough data
7.1
40
Not enough data
7.2
40
Not enough data
7.0
39
Not enough data
6.8
40
Not enough data
6.6
39
Not enough data
7.2
41
Storage and Collaboration - Legal Document Management
Not enough data
7.4
7
Not enough data
8.9
6
Not enough data
7.9
7
Not enough data
9.2
6
Document Management - Legal Document Management
Not enough data
9.0
8
Not enough data
6.1
6
Not enough data
6.4
6
Analysis - Legal Document Management
Not enough data
9.3
7
Not enough data
7.8
6
Artificial Intelligence - Legal Document Management
Not enough data
6.4
7
Accessibility - Legal Document Management
Not enough data
6.9
6
Agentic AI - Legal Document Management
Not enough data
6.7
6
Not enough data
5.6
6
Generative AI - AI Legal Assistant
Not enough data
6.9
7
Not enough data
6.0
7
LLM and NLP - AI Legal Assistant
Not enough data
7.1
7
Technology Benefit - AI Legal Assistant
Not enough data
5.5
7
Not enough data
6.9
8
Not enough data
6.1
6
Not enough data
5.8
6
Consistency, Accuracy and Efficiency - AI Legal Assistant
Not enough data
7.1
7
Automation using Legal Tech - AI Legal Assistant
Not enough data
7.6
7
Compliance and Data Security - AI Legal Assistant
Not enough data
8.1
7
Ease of Use and Adaptability - AI Legal Assistant
Not enough data
8.3
8
Agentic AI - AI Legal Assistant
Not enough data
6.7
7
Not enough data
7.1
7
Not enough data
5.8
6
Not enough data
6.7
7
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
7.1
7
Categories
Categories
Shared Categories
CivicPlus NextRequest and Relativity are categorized as Public Records Management
Unique Categories
CivicPlus NextRequest has no unique categories
Relativity is categorized as AI Legal Assistant, Legal Hold, Investigation Management, eDiscovery, and Legal Document Management
Reviews
Reviewers' Company Size
CivicPlus NextRequest
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Relativity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
53.8%
Public Safety
7.7%
Primary/Secondary Education
7.7%
Law Enforcement
7.7%
Hospital & Health Care
7.7%
Other
15.4%
Legal Services
45.4%
Law Practice
21.7%
Consulting
5.6%
Information Technology and Services
5.2%
Accounting
3.7%
Other
18.4%
Discussions
CivicPlus NextRequest has no discussions with answers
what is the best way to reach out to experienced folks in Support directly for an Administrator?
4 Comments
HV
community.relativity.comRead more
What is the best way to use Relativity for general project management / task assignment?
3 Comments
ST
Because of Relativity’s strong platform capabilities, many organizations implement project management and task assignment workflows alongside legal and...Read more
Relativity has no more discussions with answers
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