# CivicPlus NextRequest, JustFOIA vs Relativity Comparison | | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Star Rating** | 4.8 out of 5 | 4.9 out of 5 | 4.6 out of 5 | | **Total Reviews** | 13 | 31 | 635 | | **Largest Market Segment** | Mid-Market (46.2% of reviews) | Mid-Market (70.0% of reviews) | Mid-Market (44.2% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | No pricing available | --- ## Top Pros & Cons ### CivicPlus NextRequest **Not enough data** ### JustFOIA Pros: - Customer Support (3 reviews) - Reliability (2 reviews) ### Relativity Pros: - Ease of Use (81 reviews) - Innovation (64 reviews) Cons: - Performance Issues (65 reviews) - Difficult Learning (35 reviews) --- ## Ratings Comparison | Rating | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Meets Requirements** | 9.5 (10 reviews) | 9.6 (25 reviews) | 8.7 (502 reviews) | | **Ease of Use** | 9.3 (10 reviews) | 9.4 (25 reviews) | 8.3 (514 reviews) | | **Ease of Setup** | 9.8 (7 reviews) | 9.6 (19 reviews) | 7.8 (375 reviews) | | **Ease of Admin** | 10.0 (7 reviews) | 9.6 (19 reviews) | 7.9 (369 reviews) | | **Quality of Support** | 9.7 (10 reviews) | 9.8 (25 reviews) | 8.3 (489 reviews) | | **Has the product been a good partner in doing business?** | 9.7 (6 reviews) | 9.9 (19 reviews) | 8.8 (353 reviews) | | **Product Direction (% positive)** | 8.8 (10 reviews) | 10.0 (24 reviews) | 8.4 (498 reviews) | --- ## Pricing ### CivicPlus NextRequest #### Entry-Level Pricing No pricing available #### Free Trial No information available ### JustFOIA #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Relativity #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Investigation Management | Product | Score | Reviews | |---|---|---| | **CivicPlus NextRequest** | N/A | N/A | | **JustFOIA** | N/A | N/A | | **Relativity** | 7.7/10 | 122 | #### Case Management | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Intake** | Not enough data | Not enough data | 7.9 (107 reviews) | | **Assignment** | Not enough data | Not enough data | 7.9 (106 reviews) | | **Escalation** | Not enough data | Not enough data | 8.0 (104 reviews) | #### Analytics | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Monitoring** | Not enough data | Not enough data | 8.3 (110 reviews) | | **Metrics** | Not enough data | Not enough data | 8.4 (111 reviews) | | **Compliance** | Not enough data | Not enough data | 8.1 (105 reviews) | #### Agentic AI - Investigation Management | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | 7.0 (15 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | 6.0 (14 reviews) | ### Legal Hold | Product | Score | Reviews | |---|---|---| | **CivicPlus NextRequest** | N/A | N/A | | **JustFOIA** | N/A | N/A | | **Relativity** | 8.1/10 | 40 | #### Platform Data | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Platform Search** | Not enough data | Not enough data | 8.6 (37 reviews) | | **Dashboard** | Not enough data | Not enough data | 8.2 (37 reviews) | | **Alerts and Notifications** | Not enough data | Not enough data | 7.7 (36 reviews) | #### Document Management | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Hold Requests** | Not enough data | Not enough data | 8.2 (37 reviews) | | **Document Repository** | Not enough data | Not enough data | 8.4 (39 reviews) | | **Template Library** | Not enough data | Not enough data | 8.1 (36 reviews) | ### Public Records Management | Product | Score | Reviews | |---|---|---| | **CivicPlus NextRequest** | N/A | N/A | | **JustFOIA** | 9.3/10 | 18 | | **Relativity** | 8.7/10 | 22 | #### Request Management | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Online Forms** | Not enough data | 9.6 (18 reviews) | 8.6 (12 reviews) | | **Workflow Assignment** | Not enough data | 9.1 (18 reviews) | 8.8 (15 reviews) | | **Payment Processing** | Not enough data | 9.4 (14 reviews) | Feature Not Available | | **Public Database** | Not enough data | 9.2 (16 reviews) | 8.6 (14 reviews) | | **Common Documents** | Not enough data | 8.9 (15 reviews) | 8.9 (16 reviews) | | **Digital Storage** | Not enough data | 9.2 (17 reviews) | 8.1 (16 reviews) | | **Role-Based Permissions** | Not enough data | 9.7 (16 reviews) | 9.3 (18 reviews) | | **Audit Trail** | Not enough data | 8.9 (14 reviews) | 8.9 (17 reviews) | #### Workflow Management | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Automated Reminders** | Not enough data | 9.4 (18 reviews) | 8.8 (15 reviews) | | **Communication Tools** | Not enough data | 9.8 (17 reviews) | 8.9 (16 reviews) | | **Cross-Department Collaboration** | Not enough data | 9.2 (16 reviews) | 8.6 (16 reviews) | #### Reporting | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Dashboards** | Not enough data | 9.4 (18 reviews) | 8.1 (18 reviews) | | **Basic Reporting** | Not enough data | 9.1 (18 reviews) | 8.3 (18 reviews) | ### eDiscovery | Product | Score | Reviews | |---|---|---| | **CivicPlus NextRequest** | N/A | N/A | | **JustFOIA** | N/A | N/A | | **Relativity** | 7.8/10 | 320 | #### Document Collection | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Legal Hold** | Not enough data | Not enough data | 7.3 (225 reviews) ✓ Verified | | **Document Collection** | Not enough data | Not enough data | 7.5 (243 reviews) ✓ Verified | | **Document Processing** | Not enough data | Not enough data | 8.4 (285 reviews) | #### Document Review | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Document Review** | Not enough data | Not enough data | 9.1 (306 reviews) ✓ Verified | | **Project Analytics** | Not enough data | Not enough data | 8.3 (287 reviews) ✓ Verified | | **Project Templates** | Not enough data | Not enough data | 8.2 (268 reviews) | | **Automated Review** | Not enough data | Not enough data | 8.0 (264 reviews) ✓ Verified | | **User Reporting** | Not enough data | Not enough data | 7.9 (277 reviews) | | **Permissioned Access** | Not enough data | Not enough data | 8.4 (281 reviews) ✓ Verified | | **Production** | Not enough data | Not enough data | 8.9 (287 reviews) ✓ Verified | #### Agentic AI - eDiscovery | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 7.1 (40 reviews) | | **Multi-step Planning** | Not enough data | Not enough data | 7.2 (40 reviews) | | **Cross-system Integration** | Not enough data | Not enough data | 7.1 (40 reviews) | | **Natural Language Interaction** | Not enough data | Not enough data | 6.8 (40 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | 6.6 (39 reviews) | | **Decision Making** | Not enough data | Not enough data | 7.2 (41 reviews) | ### Legal Document Management | Product | Score | Reviews | |---|---|---| | **CivicPlus NextRequest** | N/A | N/A | | **JustFOIA** | N/A | N/A | | **Relativity** | 7.5/10 | 9 | #### Storage and Collaboration - Legal Document Management | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Editing and Tracking** | Not enough data | Not enough data | 7.4 (7 reviews) | | **Centralised Database** | Not enough data | Not enough data | 8.9 (6 reviews) | | **Accessibility and Permission for Sharing** | Not enough data | Not enough data | 7.9 (7 reviews) | | **Document Storage** | Not enough data | Not enough data | 9.2 (6 reviews) | #### Document Management - Legal Document Management | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Search and Retreival** | Not enough data | Not enough data | 9.0 (8 reviews) | | **Synchronization of Data** | Not enough data | Not enough data | 6.1 (6 reviews) | | **Versioning** | Not enough data | Not enough data | 6.4 (6 reviews) | #### Analysis - Legal Document Management | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Document Review** | Not enough data | Not enough data | 9.3 (7 reviews) | | **Legal Analytics** | Not enough data | Not enough data | 7.8 (6 reviews) | #### Artificial Intelligence - Legal Document Management | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **AI Automation** | Not enough data | Not enough data | 6.4 (7 reviews) | #### Accessibility - Legal Document Management | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Cross-Platform Access** | Not enough data | Not enough data | 6.9 (6 reviews) | #### Agentic AI - Legal Document Management | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | 6.7 (6 reviews) | | **Natural Language Interaction** | Not enough data | Not enough data | 5.6 (6 reviews) | ### AI Legal Assistant | Product | Score | Reviews | |---|---|---| | **CivicPlus NextRequest** | N/A | N/A | | **JustFOIA** | N/A | N/A | | **Relativity** | 6.8/10 | 10 | #### Generative AI - AI Legal Assistant | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Text Generation** | Not enough data | Not enough data | 6.9 (7 reviews) | | **Text Summarization** | Not enough data | Not enough data | 6.0 (7 reviews) | #### LLM and NLP - AI Legal Assistant | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Natural Language Processing (NLP)** | Not enough data | Not enough data | 7.1 (7 reviews) | #### Technology Benefit - AI Legal Assistant | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Drafting Assistance** | Not enough data | Not enough data | 5.5 (7 reviews) | | **Review Automation** | Not enough data | Not enough data | 6.9 (8 reviews) | | **Due Diligence** | Not enough data | Not enough data | 6.1 (6 reviews) | | **Legal Analytics and Insight** | Not enough data | Not enough data | 5.8 (6 reviews) | #### Consistency, Accuracy and Efficiency - AI Legal Assistant | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Consistency and Quality Assurance** | Not enough data | Not enough data | 7.1 (7 reviews) | #### Automation using Legal Tech - AI Legal Assistant | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Litigation Support** | Not enough data | Not enough data | 7.6 (7 reviews) | #### Compliance and Data Security - AI Legal Assistant | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Data Protection** | Not enough data | Not enough data | 8.1 (7 reviews) | #### Ease of Use and Adaptability - AI Legal Assistant | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Ease of Use and Adaptability** | Not enough data | Not enough data | 8.3 (9 reviews) | #### Agentic AI - AI Legal Assistant | Feature | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 6.7 (7 reviews) | | **Multi-step Planning** | Not enough data | Not enough data | 7.1 (7 reviews) | | **Cross-system Integration** | Not enough data | Not enough data | 5.8 (6 reviews) | | **Adaptive Learning** | Not enough data | Not enough data | 6.7 (7 reviews) | | **Natural Language Interaction** | Not enough data | Not enough data | 6.7 (6 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | 6.4 (6 reviews) | | **Decision Making** | Not enough data | Not enough data | 7.1 (7 reviews) | --- ## Categories **Shared Categories (1):** [Public Records Management Software](https://www.g2.com/categories/public-records-management) **Unique to Relativity (5):** [AI Legal Assistant Software](https://www.g2.com/categories/ai-legal-assistant), [Legal Hold Software](https://www.g2.com/categories/legal-hold), [Investigation Management Software](https://www.g2.com/categories/investigation-management), [eDiscovery Software](https://www.g2.com/categories/ediscovery), [Legal Document Management Software](https://www.g2.com/categories/legal-document-management) --- ## Reviewer Demographics ### By Company Size | Segment | CivicPlus NextRequest | JustFOIA | Relativity | |---|---|---|---| | **Small-Business** | 7.7% | 20.0% | 20.7% | | **Mid-Market** | 46.2% | 70.0% | 44.2% | | **Enterprise** | 46.2% | 10.0% | 35.1% | ### By Industry #### CivicPlus NextRequest - **Government Administration:** 53.8% - **Public Safety:** 7.7% - **Primary/Secondary Education:** 7.7% - **Law Enforcement:** 7.7% - **Hospital & Health Care:** 7.7% - **Education Management:** 7.7% - **Alternative Dispute Resolution:** 7.7% #### JustFOIA - **Government Administration:** 63.3% - **Government Relations:** 13.3% - **Law Enforcement:** 6.7% - **Public Safety:** 3.3% - **Media Production:** 3.3% - **Leisure, Travel & Tourism:** 3.3% - **Information Services:** 3.3% - **Education Management:** 3.3% #### Relativity - **Legal Services:** 45.4% - **Law Practice:** 21.7% - **Consulting:** 5.5% - **Information Technology and Services:** 5.2% - **Accounting:** 3.6% - **Government Administration:** 2.1% - **Management Consulting:** 1.9% - **Financial Services:** 1.6% - **Security and Investigations:** 1.2% - **Computer Software:** 1.2% - **Other:** 10.6% --- ## Alternatives ### Alternatives to CivicPlus NextRequest - [Everlaw](https://www.g2.com/products/everlaw/reviews) — 4.7/5 stars (735 reviews) - [GovQA](https://www.g2.com/products/govqa/reviews) — 5.0/5 stars (1 reviews) - [NewgenONE Digital Transformation Platform](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews) — 4.5/5 stars (90 reviews) - [ZyLAB ONE](https://www.g2.com/products/zylab-one/reviews) — 4.8/5 stars (23 reviews) - [RequestPro](https://www.g2.com/products/requestpro/reviews) — 4.4/5 stars (10 reviews) - [Casepoint](https://www.g2.com/products/casepoint/reviews) — 4.7/5 stars (25 reviews) - [govRecords](https://www.g2.com/products/govrecords/reviews) — 0.0/5 stars (0 reviews) - [Accela](https://www.g2.com/products/accela/reviews) — 3.9/5 stars (13 reviews) - [Tyler Enterprise Records Management](https://www.g2.com/products/tyler-enterprise-records-management/reviews) — 4.3/5 stars (19 reviews) - [MyGov](https://www.g2.com/products/mygov/reviews) — 4.0/5 stars (16 reviews) ### Alternatives to JustFOIA - [Everlaw](https://www.g2.com/products/everlaw/reviews) — 4.7/5 stars (735 reviews) - [GovQA](https://www.g2.com/products/govqa/reviews) — 5.0/5 stars (1 reviews) - [NewgenONE Digital Transformation Platform](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews) — 4.5/5 stars (90 reviews) - [ZyLAB ONE](https://www.g2.com/products/zylab-one/reviews) — 4.8/5 stars (23 reviews) - [RequestPro](https://www.g2.com/products/requestpro/reviews) — 4.4/5 stars (10 reviews) - [Casepoint](https://www.g2.com/products/casepoint/reviews) — 4.7/5 stars (25 reviews) - [Tyler Enterprise Records Management](https://www.g2.com/products/tyler-enterprise-records-management/reviews) — 4.3/5 stars (19 reviews) - [MyGov](https://www.g2.com/products/mygov/reviews) — 4.0/5 stars (16 reviews) - [Accela](https://www.g2.com/products/accela/reviews) — 3.9/5 stars (13 reviews) - [ArkCase](https://www.g2.com/products/arkcase/reviews) — 4.6/5 stars (12 reviews) ### Alternatives to Relativity - [Everlaw](https://www.g2.com/products/everlaw/reviews) — 4.7/5 stars (735 reviews) - [Logikcull](https://www.g2.com/products/logikcull/reviews) — 4.7/5 stars (516 reviews) - [Casepoint](https://www.g2.com/products/casepoint/reviews) — 4.7/5 stars (25 reviews) - [Exterro Data Risk Management Platform](https://www.g2.com/products/exterro-data-risk-management-platform/reviews) — 4.4/5 stars (171 reviews) - [Sightline by Consilio](https://www.g2.com/products/sightline-by-consilio/reviews) — 4.4/5 stars (66 reviews) - [Rev](https://www.g2.com/products/rev/reviews) — 4.7/5 stars (591 reviews) - [DISCO Platform](https://www.g2.com/products/disco-disco-platform/reviews) — 4.6/5 stars (163 reviews) - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) — 4.6/5 stars (996 reviews) - [Smokeball](https://www.g2.com/products/smokeball/reviews) — 4.7/5 stars (384 reviews) - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) — 4.4/5 stars (358 reviews) --- ## Top Discussions ### CivicPlus NextRequest No discussions available for this product. ### JustFOIA - Title: [Will you provide a webinar on how agencies are using JustFOIA for lien letters?](https://www.g2.com/discussions/51667-will-you-provide-a-webinar-on-how-agencies-are-using-justfoia-for-lien-letters) — 1 comment, 1 upvote > **Top comment:** "Hello Kim, we do have a few customer success stories we shared recently: City of Fort Walton Beach Streamlines Lien..." ### Relativity - Title: [what is the best way to reach out to experienced folks in Support directly for an Administrator?](https://www.g2.com/discussions/45771-what-is-the-best-way-to-reach-out-to-experienced-folks-in-support-directly-for-an-administrator) — 4 comments, 1 upvote > **Top comment:** "community.relativity.com" - Title: [What is the best way to use Relativity for general project management / task assignment?](https://www.g2.com/discussions/29848-what-is-the-best-way-to-use-relativity-for-general-project-management-task-assignment) — 3 comments, 1 upvote > **Top comment:** "Because of Relativity’s strong platform capabilities, many organizations implement project management and task assignment workflows alongside legal and..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/civicplus-nextrequest-vs-justfoia-vs-relativity)