# Cityworks AMS vs Octave Attune EAM (HxGN EAM) Comparison --- ## AI Generated Summary - **G2 reviewers report** that Octave Attune EAM (HxGN EAM) excels in **customizability** , allowing users to design their own fields and apply specific business logic. This flexibility is particularly appreciated for tracking maintenance schedules, which helps reduce downtime and improve operational efficiency. - **Users say** that Cityworks AMS offers a **powerful Arc-GIS back-end** , making it effective for asset and project management. Reviewers highlight its ease of permit tracking and the ability to handle large amounts of data, which can be beneficial for organizations with extensive asset portfolios. - **According to verified reviews** , Octave Attune EAM (HxGN EAM) provides a more **intuitive user experience** , with higher ratings in ease of use and setup. Users appreciate the centralized visibility it offers for managing the entire asset lifecycle, which simplifies daily operations. - **Reviewers mention** that while Cityworks AMS is effective for tracking fleet-related work order data, it may not be as tailored to specific workflows as Octave Attune EAM. This can lead to configuration challenges for some users who require more specialized features. - **G2 reviewers highlight** the quality of support for Octave Attune EAM (HxGN EAM), noting that users feel it has been a good partner in business. This is reflected in the positive feedback regarding the platform's operational efficiency and the support provided during implementation. - **Users report** that Cityworks AMS, while functional, has room for improvement in **administrative ease**. Some users find the administrative tasks to be more cumbersome compared to Octave Attune EAM, which is designed to streamline these processes effectively. | | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Star Rating** | 3.9 out of 5 | 4.3 out of 5 | | **Total Reviews** | 14 | 58 | | **Largest Market Segment** | Mid-Market (57.1% of reviews) | Mid-Market (42.3% of reviews) | | **Entry Level Price** | No pricing available | Contact Us | --- ## Top Pros & Cons ### Cityworks AMS **Not enough data** ### Octave Attune EAM (HxGN EAM) Pros: - Ease of Use (6 reviews) - Real-time Tracking (5 reviews) Cons: - Complexity (4 reviews) - Data Management Issues (3 reviews) --- ## Ratings Comparison | Rating | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Meets Requirements** | 8.0 (9 reviews) | 8.7 (31 reviews) | | **Ease of Use** | 7.8 (9 reviews) | 8.2 (41 reviews) | | **Ease of Setup** | 6.9 (6 reviews) | 7.2 (32 reviews) | | **Ease of Admin** | 6.4 (6 reviews) | 8.3 (13 reviews) | | **Quality of Support** | 7.7 (8 reviews) | 8.1 (30 reviews) | | **Has the product been a good partner in doing business?** | 7.3 (5 reviews) | 7.8 (15 reviews) | | **Product Direction (% positive)** | 6.7 (7 reviews) | 7.7 (31 reviews) | --- ## Pricing ### Cityworks AMS #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Octave Attune EAM (HxGN EAM) #### Entry-Level Pricing Plan: Octave Attune EAM Price: Contact Us Key Features: - Asset management - Work order management - Inventory management [Learn more about Octave Attune EAM (HxGN EAM)](https://www.g2.com/products/octave-attune-eam-hxgn-eam/reviews) #### Free Trial No --- ## Features Comparison By Category ### Asset Tracking | Product | Score | Reviews | |---|---|---| | **Cityworks AMS** | N/A | N/A | | **Octave Attune EAM (HxGN EAM)** | N/A | N/A | #### Asset Definition | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Asset Register - Asset Tracking** | Not enough data | Not enough data | | **Relationships - Asset Tracking** | Not enough data | Not enough data | | **Costs - Asset Tracking** | Not enough data | Not enough data | #### Asset Tracking | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Location - Asset Tracking** | Not enough data | Not enough data | | **Status - Asset Tracking** | Not enough data | Not enough data | | **History - Asset Tracking** | Not enough data | Not enough data | #### Agentic AI - Asset Tracking | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Natural Language Interaction** | Not enough data | Not enough data | ### Asset Performance Management | Product | Score | Reviews | |---|---|---| | **Cityworks AMS** | N/A | N/A | | **Octave Attune EAM (HxGN EAM)** | 8.1/10 | 11 | #### Monitoring | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Use** | Not enough data | 8.3 (8 reviews) | | **Reliability** | Not enough data | 8.1 (9 reviews) | | **Risk** | Not enough data | 7.8 (6 reviews) | #### Analytics | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Dashboards** | Not enough data | 7.9 (8 reviews) | | **Performance** | Not enough data | 8.6 (7 reviews) | | **Forecasting** | Not enough data | 8.1 (8 reviews) | #### Agentic AI - Asset Performance Management | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Enterprise Asset Management (EAM) | Product | Score | Reviews | |---|---|---| | **Cityworks AMS** | N/A | N/A | | **Octave Attune EAM (HxGN EAM)** | 8.2/10 | 20 | #### Asset Definition | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Asset Register** | Not enough data | 9.0 (12 reviews) | | **Relationships** | Not enough data | 8.3 (9 reviews) | | **Costs** | Not enough data | 8.5 (10 reviews) | | **Types** | Not enough data | 8.8 (10 reviews) | #### Asset Tracking | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Location** | Not enough data | 8.1 (8 reviews) | | **Status** | Not enough data | 9.0 (10 reviews) | | **History** | Not enough data | 8.6 (7 reviews) | #### Inventory | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Locations** | Not enough data | 9.0 (10 reviews) | | **Spare Parts** | Not enough data | 8.3 (10 reviews) | | **Valuation** | Not enough data | 8.5 (9 reviews) | #### Depreciation | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Methods** | Not enough data | 7.8 (9 reviews) | | **Asset Value** | Not enough data | 8.7 (9 reviews) | | **Taxes** | Not enough data | 6.9 (7 reviews) | | **Decomissioning** | Not enough data | 7.7 (8 reviews) | #### Maintenance | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Inspections** | Not enough data | 9.3 (9 reviews) | | **Planning** | Not enough data | 9.2 (12 reviews) | | **Predictive** | Not enough data | 7.3 (8 reviews) | | **Corrective** | Not enough data | 9.2 (8 reviews) | | **Unplanned** | Not enough data | 8.5 (8 reviews) | | **Optimization** | Not enough data | 8.6 (11 reviews) | #### Field Service | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Planning** | Not enough data | 8.0 (9 reviews) | | **Tracking** | Not enough data | 7.5 (8 reviews) | | **Client Communications** | Not enough data | 7.5 (6 reviews) | #### Monitoring | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Use** | Not enough data | 8.3 (7 reviews) | | **Reliability** | Not enough data | 8.3 (9 reviews) | | **Risk** | Not enough data | 7.9 (7 reviews) | #### Contract & Warranty | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Contracts** | Not enough data | 8.1 (6 reviews) | | **Warranties** | Not enough data | 8.1 (7 reviews) | | **SLAs** | Not enough data | 7.5 (6 reviews) | #### Analytics | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Dashboards** | Not enough data | 8.3 (11 reviews) | | **Performance** | Not enough data | 9.3 (9 reviews) | | **Forecasting** | Not enough data | 8.1 (7 reviews) | #### Integration | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **ERP** | Not enough data | 7.9 (8 reviews) | | **CAD & PLM** | Not enough data | 7.5 (6 reviews) | | **Accounting** | Not enough data | 7.1 (7 reviews) | #### Agentic AI - Enterprise Asset Management (EAM) | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | ### Inventory Control | Product | Score | Reviews | |---|---|---| | **Cityworks AMS** | N/A | N/A | | **Octave Attune EAM (HxGN EAM)** | N/A | N/A | #### Multichannel inventory management | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Warehouse Inventory Transfer** | Not enough data | Not enough data | | **Multichannel Inventory Syncing** | Not enough data | Not enough data | | **Multi-Warehouse Routing** | Not enough data | Not enough data | #### 3PL inventory management | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Client management** | Not enough data | Not enough data | | **Marketplace connections** | Not enough data | Not enough data | | **3PL inventory tracking** | Not enough data | Not enough data | #### Inventory Management | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Inventory Tracking** | Not enough data | Not enough data | | **Inventory Costing** | Not enough data | Not enough data | | **Product Master** | Not enough data | Not enough data | | **Inventory Forecasting** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | #### Inventory Management Platform Features | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Centralized Inventory Database** | Not enough data | Not enough data | | **Inventory Level Dashboards** | Not enough data | Not enough data | | **Stock History Reporting** | Not enough data | Not enough data | | **Low Stock Notifications** | Not enough data | Not enough data | | **Bundles, Kits, & Variants** | Not enough data | Not enough data | | **Asset Tracking** | Not enough data | Not enough data | | **Inventory Forecasting** | Not enough data | Not enough data | | **eCommerce Integrations** | Not enough data | Not enough data | | **Accounting Integrations** | Not enough data | Not enough data | | **Data Exporting / Importing** | Not enough data | Not enough data | ### Infrastructure Asset Management | Product | Score | Reviews | |---|---|---| | **Cityworks AMS** | N/A | N/A | | **Octave Attune EAM (HxGN EAM)** | N/A | N/A | #### Asset Definition | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Asset Register** | Not enough data | Not enough data | | **Asset Types** | Not enough data | Not enough data | | **Technical Specifications** | Not enough data | Not enough data | | **Geolocation** | Not enough data | Not enough data | #### Maintenance | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Work Orders** | Not enough data | Not enough data | | **Preventive** | Not enough data | Not enough data | | **Inspections** | Not enough data | Not enough data | | **Asset Portfolio** | Not enough data | Not enough data | | **Change Management** | Not enough data | Not enough data | #### Optimization | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Compliance** | Not enough data | Not enough data | | **Modelling** | Not enough data | Not enough data | #### Analytics | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Infrastructure KPIs** | Not enough data | Not enough data | | **Cost Analysis** | Not enough data | Not enough data | #### Agentic AI - Infrastructure Asset Management | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Proactive Assistance** | Not enough data | Not enough data | ### Public Works | Product | Score | Reviews | |---|---|---| | **Cityworks AMS** | N/A | N/A | | **Octave Attune EAM (HxGN EAM)** | N/A | N/A | #### System Management | Feature | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Security** | Not enough data | Not enough data | | **System Monitoring** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Infrastructure Asset Management Software](https://www.g2.com/categories/infrastructure-asset-management) **Unique to Cityworks AMS (1):** [Public Works Software](https://www.g2.com/categories/public-works) **Unique to Octave Attune EAM (HxGN EAM) (4):** [Asset Performance Management Software](https://www.g2.com/categories/asset-performance-management), [Enterprise Asset Management (EAM) Software](https://www.g2.com/categories/enterprise-asset-management-eam), [Inventory Control Software](https://www.g2.com/categories/inventory-control-software), [Asset Tracking Software](https://www.g2.com/categories/asset-tracking) --- ## Reviewer Demographics ### By Company Size | Segment | Cityworks AMS | Octave Attune EAM (HxGN EAM) | |---|---|---| | **Small-Business** | 14.3% | 17.3% | | **Mid-Market** | 57.1% | 42.3% | | **Enterprise** | 28.6% | 40.4% | ### By Industry #### Cityworks AMS - **Government Administration:** 28.6% - **Real Estate:** 14.3% - **Utilities:** 7.1% - **Translation and Localization:** 7.1% - **Recreational Facilities and Services:** 7.1% - **Information Technology and Services:** 7.1% - **Environmental Services:** 7.1% - **Education Management:** 7.1% - **Computer Software:** 7.1% - **Civil Engineering:** 7.1% #### Octave Attune EAM (HxGN EAM) - **Transportation/Trucking/Railroad:** 11.4% - **Computer Software:** 9.1% - **Hospital & Health Care:** 9.1% - **Building Materials:** 6.8% - **Utilities:** 6.8% - **Oil & Energy:** 6.8% - **Consumer Goods:** 4.5% - **Information Technology and Services:** 4.5% - **Mining & Metals:** 4.5% - **Manufacturing:** 4.5% - **Other:** 31.8% --- ## Alternatives ### Alternatives to Cityworks AMS - [IBM Maximo Application Suite](https://www.g2.com/products/ibm-maximo-application-suite/reviews) — 4.4/5 stars (633 reviews) - [Brightly Asset Essentials](https://www.g2.com/products/brightly-asset-essentials/reviews) — 4.2/5 stars (240 reviews) - [Zapium](https://www.g2.com/products/zapium/reviews) — 5.0/5 stars (159 reviews) - [OpenGov Enterprise Asset Management](https://www.g2.com/products/opengov-enterprise-asset-management/reviews) — 4.4/5 stars (21 reviews) - [Accela](https://www.g2.com/products/accela/reviews) — 3.9/5 stars (13 reviews) - [Tyler Enterprise Permitting & Licensing](https://www.g2.com/products/tyler-enterprise-permitting-licensing/reviews) — 3.4/5 stars (20 reviews) - [Oracle Primavera Unifier](https://www.g2.com/products/oracle-primavera-unifier/reviews) — 4.3/5 stars (50 reviews) - [Ultimo](https://www.g2.com/products/ultimo/reviews) — 4.5/5 stars (49 reviews) - [OpenFlows WorkSuite](https://www.g2.com/products/openflows-worksuite/reviews) — 4.1/5 stars (44 reviews) - [AgileAssets](https://www.g2.com/products/agileassets/reviews) — 3.9/5 stars (12 reviews) ### Alternatives to Octave Attune EAM (HxGN EAM) - [IBM Maximo Application Suite](https://www.g2.com/products/ibm-maximo-application-suite/reviews) — 4.4/5 stars (633 reviews) - [eMaint](https://www.g2.com/products/emaint/reviews) — 4.4/5 stars (287 reviews) - [SAP Enterprise Portfolio and Project Management](https://www.g2.com/products/sap-enterprise-portfolio-and-project-management/reviews) — 3.3/5 stars (17 reviews) - [UpKeep](https://www.g2.com/products/upkeep/reviews) — 4.5/5 stars (1091 reviews) - [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1538 reviews) - [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) — 4.6/5 stars (601 reviews) - [Fiix CMMS](https://www.g2.com/products/fiix-cmms/reviews) — 4.6/5 stars (476 reviews) - [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (684 reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1059 reviews) - [EZO](https://www.g2.com/products/ezo/reviews) — 4.4/5 stars (392 reviews) --- ## Top Discussions ### Cityworks AMS No discussions available for this product. ### Octave Attune EAM (HxGN EAM) No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cityworks-ams-vs-octave-attune-eam-hxgn-eam)