Compare Citrix Gateway and Zscaler Private Access 
At a Glance
Market Segments
Enterprise (56.7% of reviews)
Enterprise (49.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Citrix Gateway
Star Rating
(73)4.1 out of 5
Market Segments
Enterprise (56.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Citrix GatewayZscaler Private Access
Star Rating
(130)4.5 out of 5
Market Segments
Enterprise (49.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Zscaler Private AccessSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zscaler Private Access excels in user experience, with many praising its seamless background operation that eliminates the need for manual connections. This convenience allows users to focus on their work without interruptions, a feature highlighted by users who appreciate the quick access to applications.
- Users say that Citrix Gateway provides reliable access to work applications from any device, making it a solid choice for remote work. Reviewers mention its ability to keep company networks safe while offering a centralized access point for tools, which is particularly beneficial for those working from home.
- According to verified reviews, Zscaler Private Access has a higher overall satisfaction rating, reflecting its effectiveness in meeting user needs. Users appreciate that it directs them to the necessary applications without the hassle of a traditional VPN, resulting in faster load times and a more efficient workflow.
- Reviewers mention that while Citrix Gateway is functional, it faces challenges with setup and administration, receiving lower scores in these areas. Users have noted some configuration difficulties, which can impact the overall experience, especially for those less tech-savvy.
- G2 reviewers highlight Zscaler's strong support for multi-factor authentication and various authentication methods, which enhances security without complicating the user experience. This is particularly appreciated by users who require secure access, such as pilots at FedEx, who can easily authenticate using their employee IDs.
- Users report that Citrix Gateway, while effective, may not be as user-friendly as Zscaler Private Access, particularly in terms of ease of use and administration. The feedback suggests that Zscaler's intuitive design and straightforward access processes make it a more appealing option for everyday users looking for simplicity and efficiency.
Pricing
Entry-Level Pricing
Citrix Gateway
No pricing availableZscaler Private Access
No pricing availableFree Trial
Citrix Gateway
No trial information availableZscaler Private Access
No trial information availableRatings
Meets Requirements
8.6
52
9.1
99
Ease of Use
8.5
53
9.0
102
Ease of Setup
7.7
15
8.8
73
Ease of Admin
7.0
9
9.0
31
Quality of Support
7.6
43
8.9
89
Has the product been a good partner in doing business?
8.3
8
9.2
31
Product Direction (% positive)
5.7
52
9.5
97
Features by Category
Authentication Options
8.7
17
8.9
30
9.1
16
8.9
29
8.0
16
9.2
29
8.6
14
9.2
28
7.9
12
8.6
25
7.7
11
8.7
25
Access Control Types
8.7
13
9.2
28
9.0
14
8.8
27
8.2
14
8.7
30
8.6
12
7.9
25
6.8
10
7.9
26
Administration
8.2
13
8.5
28
8.8
13
8.9
29
8.6
13
9.0
28
8.2
14
8.9
28
7.7
13
8.4
28
Platform
7.7
11
8.5
27
8.2
13
8.5
27
7.4
13
8.5
26
7.8
12
8.3
25
8.6
12
8.7
26
8.3
12
8.5
26
8.3
11
8.5
24
Data
8.7
10
Not enough data
8.5
9
Not enough data
8.7
10
Not enough data
Network
9.2
10
Not enough data
9.1
9
Not enough data
8.5
9
Not enough data
Logistics
9.1
9
Not enough data
9.0
8
Not enough data
8.3
6
Not enough data
Network Management
Not enough data
8.9
61
Not enough data
8.7
64
Not enough data
9.1
63
Not enough data
8.5
61
Security
Not enough data
9.1
65
Not enough data
9.2
67
Not enough data
8.6
61
Not enough data
9.3
64
Identity Management
Not enough data
9.0
62
Not enough data
9.0
61
Not enough data
9.0
63
Generative AI
Not enough data
7.9
39
Not enough data
7.8
39
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Protection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Secure Access Service Edge (SASE) PlatformsHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Components - Secure Access Service Edge (SASE)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Secure Access Service Edge (SASE)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Secure Access Service Edge (SASE) Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usage
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Miscellaneous
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
31
Not enough data
8.5
32
Not enough data
7.7
29
Not enough data
7.9
25
Not enough data
8.0
25
Not enough data
8.0
27
Not enough data
7.9
31
Not enough data
Platform
8.2
32
Not enough data
6.5
24
Not enough data
8.3
32
Not enough data
8.4
30
Not enough data
Security
8.0
27
Not enough data
8.3
28
Not enough data
7.9
26
Not enough data
Categories
Categories
Shared Categories
Citrix Gateway and Zscaler Private Access are categorized as Single Sign-On (SSO)
Unique Categories
Citrix Gateway is categorized as Network Access Control (NAC) and Remote Desktop
Zscaler Private Access is categorized as Zero Trust Networking, Business VPN, Cloud Edge Security, and Secure Access Service Edge (SASE) Platforms
Reviews
Reviewers' Company Size
Citrix Gateway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zscaler Private Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.4%
Hospital & Health Care
9.0%
Consumer Services
7.5%
Banking
6.0%
Accounting
4.5%
Other
56.7%
Information Technology and Services
24.3%
Computer Software
11.7%
Financial Services
9.0%
Computer & Network Security
8.1%
Telecommunications
5.4%
Other
41.4%
Discussions
Is Citrix gateway a VPN?
1 Comment
DS
It's more than vpn it provides contextual sso without vpnRead more
Citrix Gateway has no more discussions with answers
What is private access zscaler?
1 Comment
VJ
In Simple form, its sort of VPN connectivity but provide access to only application which user requires and secondly it is controlled by access policy...Read more
What does zscaler software do?
1 Comment
SP
Used as VPN to secure internal network and used for cloud security Read more
Zscaler Private Access has no more discussions with answers
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