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At a Glance
Market Segments
Enterprise (57.6% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
No pricing available
Starting at $24.90
Citrix Gateway
Star Rating
(72)4.0 out of 5
Market Segments
Enterprise (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Citrix GatewayTeamViewer
Star Rating
(3,706)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in Ease of Setup with a score of 9.0, making it a preferred choice for small businesses looking for quick deployment. In contrast, Citrix Gateway has a lower score of 7.4, indicating a more complex setup process that may require additional IT resources.
- Reviewers mention that TeamViewer's Quality of Support is rated at 8.6, with many users appreciating the responsiveness and helpfulness of the support team. Conversely, Citrix Gateway's support is rated lower at 7.4, with some users expressing frustration over slower response times.
- G2 users highlight TeamViewer's superior Multi-Monitor Support with a score of 9.0, which is particularly beneficial for users who need to manage multiple screens during remote sessions. Citrix Gateway, while functional, does not offer the same level of support in this area, leading to a less seamless experience.
- Users on G2 report that TeamViewer's File Sharing feature is highly rated at 8.9, with many praising its ease of use and reliability. In contrast, Citrix Gateway's file sharing capabilities are rated lower at 7.9, with some users noting limitations in file size and transfer speed.
- Reviewers say that TeamViewer's Remote Access functionality is robust, scoring 8.5, which allows users to connect easily to devices from anywhere. Citrix Gateway, while offering remote access, has a lower score of 8.2, indicating that users may face more challenges in accessing their devices remotely.
- Users report that TeamViewer's Device Management features are rated at 9.5, making it a strong choice for organizations needing comprehensive control over their devices. Citrix Gateway, with a score of 8.3, does provide device management but lacks some of the advanced features that TeamViewer offers, leading to a less effective management experience.
Pricing
Entry-Level Pricing
Citrix Gateway
No pricing availableTeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Citrix Gateway
No trial information availableTeamViewer
Free Trial is available
Ratings
Meets Requirements
8.6
51
9.1
2,978
Ease of Use
8.5
52
9.1
3,121
Ease of Setup
7.6
14
9.1
924
Ease of Admin
6.9
8
8.9
677
Quality of Support
7.5
42
8.7
2,556
Has the product been a good partner in doing business?
8.3
7
8.6
634
Product Direction (% positive)
5.7
51
8.7
2,872
Features by Category
Authentication Options
8.7
17
Not enough data
9.1
16
Not enough data
8.0
16
Not enough data
8.6
14
Not enough data
7.9
12
Not enough data
7.7
11
Not enough data
Access Control Types
8.7
13
Not enough data
9.0
14
Not enough data
8.2
14
Not enough data
8.6
12
Not enough data
6.8
10
Not enough data
Administration
8.2
13
Not enough data
8.8
13
Not enough data
8.6
13
Not enough data
8.2
14
Not enough data
7.7
13
Not enough data
Platform
7.7
11
Not enough data
8.2
13
Not enough data
7.4
13
Not enough data
7.8
12
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.7
10
Not enough data
8.5
9
Not enough data
8.7
10
Not enough data
Network
9.2
10
Not enough data
9.1
9
Not enough data
8.5
9
Not enough data
Logistics
9.1
9
Not enough data
9.0
8
Not enough data
8.3
6
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
50
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
Not enough data
9.2
49
Not enough data
9.2
49
Not enough data
9.0
50
Not enough data
9.1
50
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
7.9
7
Service Management
Not enough data
9.4
50
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
Presenter Tools
Not enough data
8.9
862
Not enough data
8.5
785
Not enough data
9.2
934
|
Verified
Not enough data
8.8
833
|
Verified
Conferencing Options
Not enough data
8.7
797
|
Verified
Not enough data
8.7
808
|
Verified
Not enough data
8.7
791
|
Verified
Application Tools
Not enough data
8.8
869
|
Verified
Not enough data
8.9
824
|
Verified
Not enough data
8.7
806
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.9
37
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Monitoring - Network Monitoring
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Management
Not enough data
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Analytics - Network Monitoring
Not enough data
8.6
7
Not enough data
8.6
7
Security - Network Monitoring
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Network Performance - Network Monitoring
Not enough data
8.6
7
Not enough data
9.3
7
AI Automation - Network Monitoring
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Agentic AI - Network Monitoring
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Asset Inventory
Not enough data
8.4
26
Not enough data
8.5
26
Not enough data
8.5
25
Not enough data
7.6
24
Not enough data
8.4
26
Generative AI
Not enough data
7.9
19
Not enough data
8.1
19
Agentic AI - IT Asset Management
Not enough data
8.0
14
Not enough data
8.0
14
Not enough data
8.5
14
Not enough data
7.7
14
Not enough data
8.0
14
Not enough data
8.1
14
Not enough data
8.0
14
Management
Not enough data
9.1
25
Not enough data
8.7
25
Not enough data
8.3
20
Not enough data
7.7
22
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
546
Not enough data
9.1
538
Not enough data
8.9
488
Not enough data
9.0
514
Not enough data
8.9
499
Not enough data
9.0
506
Maintenance
Not enough data
9.0
502
Not enough data
8.9
468
Communication
Not enough data
9.0
499
Not enough data
8.6
444
Not enough data
8.7
447
Not enough data
8.8
469
Security
Not enough data
9.0
461
Not enough data
9.0
466
Device Support
Not enough data
8.9
494
Not enough data
9.1
502
Not enough data
9.1
501
Performance
Not enough data
9.0
473
Administration
Not enough data
9.3
21
Not enough data
9.3
20
Not enough data
9.4
21
Security
Not enough data
9.3
20
Not enough data
8.9
19
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.8
28
Operating System
Not enough data
9.6
30
Not enough data
9.1
28
Not enough data
8.9
30
Management
Not enough data
8.8
29
Not enough data
8.6
29
Not enough data
9.0
27
Not enough data
8.6
27
Not enough data
8.9
29
Security
Not enough data
8.7
28
Not enough data
9.0
30
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.2
19
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
31
8.8
1393
8.5
31
8.7
1304
7.8
28
8.6
1300
7.9
25
8.6
1281
8.0
25
8.7
1318
8.0
27
8.7
1391
7.9
31
8.9
1458
Platform
8.2
32
8.9
1406
6.5
24
8.7
1365
8.3
32
8.7
1330
8.4
30
9.1
1493
Security
8.0
27
8.6
1192
8.3
28
8.8
1338
7.9
26
8.7
1281
Categories
Categories
Shared Categories
Citrix Gateway and TeamViewer are categorized as Remote Desktop
Unique Categories
Citrix Gateway is categorized as Network Access Control (NAC) and Single Sign-On (SSO)
Reviews
Reviewers' Company Size
Citrix Gateway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.7%
Hospital & Health Care
9.1%
Consumer Services
7.6%
Banking
6.1%
Telecommunications
4.5%
Other
56.1%
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.8%
Alternatives
Discussions
Is Citrix gateway a VPN?
1 Comment
DS
It's more than vpn it provides contextual sso without vpnRead more
Citrix Gateway has no more discussions with answers
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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