# Citrix Gateway vs Remote Desktop Services Comparison

| | Citrix Gateway | Remote Desktop Services | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 74 | 140 | 
| **Largest Market Segment** | Enterprise (55.9% of reviews) | Small-Business (33.8% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Citrix Gateway

Pros:
- Easy to Access (1 reviews)
- Security Focus (1 reviews)

Cons:
- Setup Difficulties (1 reviews)

### Remote Desktop Services

Pros:
- Easy Setup (1 reviews)
- User-Friendly (1 reviews)


---
## Ratings Comparison
| Rating | Citrix Gateway | Remote Desktop Services | 
|---|---|---|
  | **Meets Requirements** | 8.6 (53 reviews) | 9.1 (134 reviews) | 
  | **Ease of Use** | 8.5 (54 reviews) | 9.1 (134 reviews) | 
  | **Ease of Setup** | 7.6 (16 reviews) | 8.9 (40 reviews) | 
  | **Ease of Admin** | 7.0 (9 reviews) | 8.9 (39 reviews) | 
  | **Quality of Support** | 7.6 (44 reviews) | 8.5 (97 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (8 reviews) | 9.1 (34 reviews) | 
  | **Product Direction (% positive)** | 5.7 (52 reviews) | 8.2 (132 reviews) | 

---
## Pricing

### Citrix Gateway

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Remote Desktop Services

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Single Sign-On (SSO)

| Product | Score | Reviews |
|---|---|---|
| **Citrix Gateway** | 8.2/10 | 18 |
| **Remote Desktop Services** | N/A | N/A |

#### Authentication Options

| Feature | Citrix Gateway | Remote Desktop Services | 
|---|---|---|
| **Authentication User experience** | 8.7 (17 reviews) | Not enough data | 
| **Supports Required Authentication systems** | 9.1 (16 reviews) | Not enough data | 
| **Multi-Factor Authentication** | 8.0 (16 reviews) | Not enough data | 
| **Supports Required Authentication Methods/Protocols** | 8.6 (14 reviews) | Not enough data | 
| **Federation/SAML support (idp)** | 7.9 (12 reviews) | Not enough data | 
| **Federation/SAML support (sp)** | 7.7 (11 reviews) | Not enough data | 

#### Access Control Types

| Feature | Citrix Gateway | Remote Desktop Services | 
|---|---|---|
| **Endpoint access** | 8.7 (13 reviews) | Not enough data | 
| **Local Access** | 9.0 (14 reviews) | Not enough data | 
| **Remote Access** | 8.2 (14 reviews) | Not enough data | 
| **Partner Access** | 8.6 (12 reviews) | Not enough data | 
| **Supports BYOD users** | 6.8 (10 reviews) | Not enough data | 

#### Administration

| Feature | Citrix Gateway | Remote Desktop Services | 
|---|---|---|
| **Ease of installation on server** | 8.2 (13 reviews) | Not enough data | 
| **Password Policy Enforcement** | 8.8 (13 reviews) | Not enough data | 
| **Administration Console** | 8.6 (13 reviews) | Not enough data | 
| **Ease of connecting applications** | 8.2 (14 reviews) | Not enough data | 
| **Self Service Password Administration** | 7.7 (13 reviews) | Not enough data | 

#### Platform

| Feature | Citrix Gateway | Remote Desktop Services | 
|---|---|---|
| **Multiple Operating system support** | 7.7 (11 reviews) | Not enough data | 
| **Multi-Domain Support** | 8.2 (13 reviews) | Not enough data | 
| **Cross Browser support** | 7.4 (13 reviews) | Not enough data | 
| **Fail over protection** | 7.8 (12 reviews) | Not enough data | 
| **Reporting** | 8.6 (12 reviews) | Not enough data | 
| **Auditing** | 8.3 (12 reviews) | Not enough data | 
| **Third Party Web Services support** | 8.3 (11 reviews) | Not enough data | 

### Network Access Control (NAC)

| Product | Score | Reviews |
|---|---|---|
| **Citrix Gateway** | 8.8/10 | 11 |
| **Remote Desktop Services** | N/A | N/A |

#### Data

| Feature | Citrix Gateway | Remote Desktop Services | 
|---|---|---|
| **Data Protection** | 8.7 (10 reviews) | Not enough data | 
| **Remote Access** | 8.5 (9 reviews) | Not enough data | 
| **Network Access** | 8.7 (10 reviews) | Not enough data | 

#### Network

| Feature | Citrix Gateway | Remote Desktop Services | 
|---|---|---|
| **Security** | 9.2 (10 reviews) | Not enough data | 
| **Scaling** | 9.1 (9 reviews) | Not enough data | 
| **Audit** | 8.5 (9 reviews) | Not enough data | 

#### Logistics

| Feature | Citrix Gateway | Remote Desktop Services | 
|---|---|---|
| **Processes** | 9.1 (9 reviews) | Not enough data | 
| **Blockage** | 9.0 (8 reviews) | Not enough data | 
| **IoT** | 8.3 (6 reviews) | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **Citrix Gateway** | 8.0/10 | 42 |
| **Remote Desktop Services** | 8.5/10 | 62 |

#### Administration

| Feature | Citrix Gateway | Remote Desktop Services | 
|---|---|---|
| **Usage Information** | 8.4 (31 reviews) | 8.8 (53 reviews) | 
| **Integrations** | 8.5 (32 reviews) | 8.5 (49 reviews) | 
| **Diagnostics** | 7.7 (29 reviews) | 8.5 (50 reviews) | 
| **Session Recording** | 7.9 (25 reviews) | 8.4 (42 reviews) | 
| **Session Transfer** | 8.0 (25 reviews) | 8.4 (44 reviews) | 
| **Unattended Access** | 8.0 (27 reviews) | 8.0 (47 reviews) | 
| **File Sharing** | 7.9 (31 reviews) | 8.9 (54 reviews) | 

#### Platform

| Feature | Citrix Gateway | Remote Desktop Services | 
|---|---|---|
| **Cross-Platform Access** | 8.2 (32 reviews) | 9.1 (50 reviews) | 
| **Mobile Device Access** | 6.5 (24 reviews) | 8.0 (35 reviews) | 
| **Applications Management** | 8.3 (33 reviews) | 8.7 (51 reviews) | 
| **Remote Device Control** | 8.4 (30 reviews) | 9.0 (56 reviews) | 

#### Security

| Feature | Citrix Gateway | Remote Desktop Services | 
|---|---|---|
| **Remote Wipe** | 8.0 (27 reviews) | 8.1 (42 reviews) | 
| **Device Management** | 8.3 (28 reviews) | 8.5 (48 reviews) | 
| **Device Enrollment** | 7.9 (26 reviews) | 8.0 (42 reviews) | 

---
## Categories
**Shared Categories (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)

**Unique to Citrix Gateway (2):** [Network Access Control Software](https://www.g2.com/categories/network-access-control-nac), [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso)



---
## Reviewer Demographics

### By Company Size

| Segment | Citrix Gateway | Remote Desktop Services | 
|---|---|---|
| **Small-Business** | 5.9% | 33.8% | 
| **Mid-Market** | 38.2% | 33.1% | 
| **Enterprise** | 55.9% | 33.1% | 

### By Industry

#### Citrix Gateway

- **Information Technology and Services:** 16.2%
- **Hospital & Health Care:** 8.8%
- **Consumer Services:** 7.4%
- **Accounting:** 5.9%
- **Banking:** 5.9%
- **Insurance:** 4.4%
- **Management Consulting:** 4.4%
- **Telecommunications:** 4.4%
- **Marketing and Advertising:** 2.9%
- **Pharmaceuticals:** 2.9%
- **Other:** 36.8%

#### Remote Desktop Services

- **Information Technology and Services:** 15.8%
- **Computer Software:** 10.8%
- **Computer Networking:** 7.9%
- **Computer & Network Security:** 6.5%
- **Non-Profit Organization Management:** 5.0%
- **Real Estate:** 4.3%
- **Financial Services:** 2.9%
- **Construction:** 2.9%
- **Higher Education:** 2.9%
- **Hospital & Health Care:** 2.9%
- **Other:** 38.1%

---
## Alternatives

### Alternatives to Citrix Gateway

- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3919 reviews)
- [Apache Guacamole](https://www.g2.com/products/apache-guacamole/reviews) — 4.6/5 stars (17 reviews)
- [Amazon AppStream 2.0](https://www.g2.com/products/amazon-appstream-2-0/reviews) — 4.1/5 stars (15 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [MobaXTerm](https://www.g2.com/products/mobaxterm/reviews) — 4.6/5 stars (109 reviews)
- [Zscaler Private Access](https://www.g2.com/products/zscaler-private-access/reviews) — 4.4/5 stars (135 reviews)
- [Okta](https://www.g2.com/products/okta/reviews) — 4.5/5 stars (1226 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)

### Alternatives to Remote Desktop Services

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3919 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews)
- [MobaXTerm](https://www.g2.com/products/mobaxterm/reviews) — 4.6/5 stars (109 reviews)
- [Parsec](https://www.g2.com/products/parsec/reviews) — 4.7/5 stars (26 reviews)
- [Apache Guacamole](https://www.g2.com/products/apache-guacamole/reviews) — 4.6/5 stars (17 reviews)
- [Amazon AppStream 2.0](https://www.g2.com/products/amazon-appstream-2-0/reviews) — 4.1/5 stars (15 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [Citrix DaaS](https://www.g2.com/products/citrix-citrix-daas/reviews) — 4.1/5 stars (546 reviews)

---
## Top Discussions

### Citrix Gateway

- Title: [Is Citrix gateway a VPN?](https://www.g2.com/discussions/is-citrix-gateway-a-vpn) — 1 comment
  > **Top comment:** "It's more than vpn it provides contextual sso without vpn"

### Remote Desktop Services

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/citrix-gateway-vs-remote-desktop-services)