# Citrix Gateway, Remote Desktop Service vs Parsec Comparison | | Citrix Gateway | Remote Desktop Service | Parsec | |---|---|---|---| | **Star Rating** | 4.0 out of 5 | 4.3 out of 5 | 4.7 out of 5 | | **Total Reviews** | 74 | 13 | 26 | | **Largest Market Segment** | Enterprise (55.9% of reviews) | Mid-Market (53.8% of reviews) | Mid-Market (50.0% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | Contact Us 1 seats Per Year | --- ## Top Pros & Cons ### Citrix Gateway Pros: - Easy to Access (1 reviews) - Security Focus (1 reviews) Cons: - Setup Difficulties (1 reviews) ### Remote Desktop Service **Not enough data** ### Parsec Pros: - Mobile Compatibility (1 reviews) - Tool Utility (1 reviews) Cons: - Poor Customer Support (1 reviews) - Slow Performance (1 reviews) --- ## Ratings Comparison | Rating | Citrix Gateway | Remote Desktop Service | Parsec | |---|---|---|---| | **Meets Requirements** | 8.6 (53 reviews) | 8.8 (11 reviews) | 9.0 (21 reviews) | | **Ease of Use** | 8.5 (54 reviews) | 8.5 (11 reviews) | 9.4 (21 reviews) | | **Ease of Setup** | 7.6 (16 reviews) | Not enough data | 7.8 (15 reviews) | | **Ease of Admin** | 7.0 (9 reviews) | Not enough data | 7.8 (13 reviews) | | **Quality of Support** | 7.6 (44 reviews) | 8.6 (7 reviews) | 9.0 (18 reviews) | | **Has the product been a good partner in doing business?** | 8.3 (8 reviews) | Not enough data | 8.7 (13 reviews) | | **Product Direction (% positive)** | 5.7 (52 reviews) | 5.8 (11 reviews) | 8.8 (20 reviews) | --- ## Pricing ### Citrix Gateway #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Remote Desktop Service #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Parsec #### Entry-Level Pricing Plan: Parsec for Enterprise Price: Contact Us 1 seats Per Year Description: Deploy Parsec across large organizations and make it part of your existing systems Key Features: - Everything included in Parsec for Teams, plus: - High performance relay for added performance and security - Full audit logs [Browse all 2 editions](https://www.g2.com/products/parsec/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Single Sign-On (SSO) | Product | Score | Reviews | |---|---|---| | **Citrix Gateway** | 8.2/10 | 18 | | **Remote Desktop Service** | N/A | N/A | | **Parsec** | N/A | N/A | #### Authentication Options | Feature | Citrix Gateway | Remote Desktop Service | Parsec | |---|---|---|---| | **Authentication User experience** | 8.7 (17 reviews) | Not enough data | Not enough data | | **Supports Required Authentication systems** | 9.1 (16 reviews) | Not enough data | Not enough data | | **Multi-Factor Authentication** | 8.0 (16 reviews) | Not enough data | Not enough data | | **Supports Required Authentication Methods/Protocols** | 8.6 (14 reviews) | Not enough data | Not enough data | | **Federation/SAML support (idp)** | 7.9 (12 reviews) | Not enough data | Not enough data | | **Federation/SAML support (sp)** | 7.7 (11 reviews) | Not enough data | Not enough data | #### Access Control Types | Feature | Citrix Gateway | Remote Desktop Service | Parsec | |---|---|---|---| | **Endpoint access** | 8.7 (13 reviews) | Not enough data | Not enough data | | **Local Access** | 9.0 (14 reviews) | Not enough data | Not enough data | | **Remote Access** | 8.2 (14 reviews) | Not enough data | Not enough data | | **Partner Access** | 8.6 (12 reviews) | Not enough data | Not enough data | | **Supports BYOD users** | 6.8 (10 reviews) | Not enough data | Not enough data | #### Administration | Feature | Citrix Gateway | Remote Desktop Service | Parsec | |---|---|---|---| | **Ease of installation on server** | 8.2 (13 reviews) | Not enough data | Not enough data | | **Password Policy Enforcement** | 8.8 (13 reviews) | Not enough data | Not enough data | | **Administration Console** | 8.6 (13 reviews) | Not enough data | Not enough data | | **Ease of connecting applications** | 8.2 (14 reviews) | Not enough data | Not enough data | | **Self Service Password Administration** | 7.7 (13 reviews) | Not enough data | Not enough data | #### Platform | Feature | Citrix Gateway | Remote Desktop Service | Parsec | |---|---|---|---| | **Multiple Operating system support** | 7.7 (11 reviews) | Not enough data | Not enough data | | **Multi-Domain Support** | 8.2 (13 reviews) | Not enough data | Not enough data | | **Cross Browser support** | 7.4 (13 reviews) | Not enough data | Not enough data | | **Fail over protection** | 7.8 (12 reviews) | Not enough data | Not enough data | | **Reporting** | 8.6 (12 reviews) | Not enough data | Not enough data | | **Auditing** | 8.3 (12 reviews) | Not enough data | Not enough data | | **Third Party Web Services support** | 8.3 (11 reviews) | Not enough data | Not enough data | ### Network Access Control (NAC) | Product | Score | Reviews | |---|---|---| | **Citrix Gateway** | 8.8/10 | 11 | | **Remote Desktop Service** | N/A | N/A | | **Parsec** | N/A | N/A | #### Data | Feature | Citrix Gateway | Remote Desktop Service | Parsec | |---|---|---|---| | **Data Protection** | 8.7 (10 reviews) | Not enough data | Not enough data | | **Remote Access** | 8.5 (9 reviews) | Not enough data | Not enough data | | **Network Access** | 8.7 (10 reviews) | Not enough data | Not enough data | #### Network | Feature | Citrix Gateway | Remote Desktop Service | Parsec | |---|---|---|---| | **Security** | 9.2 (10 reviews) | Not enough data | Not enough data | | **Scaling** | 9.1 (9 reviews) | Not enough data | Not enough data | | **Audit** | 8.5 (9 reviews) | Not enough data | Not enough data | #### Logistics | Feature | Citrix Gateway | Remote Desktop Service | Parsec | |---|---|---|---| | **Processes** | 9.1 (9 reviews) | Not enough data | Not enough data | | **Blockage** | 9.0 (8 reviews) | Not enough data | Not enough data | | **IoT** | 8.3 (6 reviews) | Not enough data | Not enough data | ### Remote Desktop | Product | Score | Reviews | |---|---|---| | **Citrix Gateway** | 8.0/10 | 42 | | **Remote Desktop Service** | 7.9/10 | 10 | | **Parsec** | 8.2/10 | 19 | #### Administration | Feature | Citrix Gateway | Remote Desktop Service | Parsec | |---|---|---|---| | **Usage Information** | 8.4 (31 reviews) | 9.2 (8 reviews) | 8.4 (15 reviews) | | **Integrations** | 8.5 (32 reviews) | 9.2 (6 reviews) | 7.6 (13 reviews) | | **Diagnostics** | 7.7 (29 reviews) | 7.3 (5 reviews) | 7.5 (10 reviews) | | **Session Recording** | 7.9 (25 reviews) | 5.8 (6 reviews) | Feature Not Available | | **Session Transfer** | 8.0 (25 reviews) | 7.4 (7 reviews) | 7.4 (13 reviews) | | **Unattended Access** | 8.0 (27 reviews) | 8.0 (5 reviews) | 9.2 (15 reviews) | | **File Sharing** | 7.9 (31 reviews) | 7.4 (9 reviews) | Feature Not Available | #### Platform | Feature | Citrix Gateway | Remote Desktop Service | Parsec | |---|---|---|---| | **Cross-Platform Access** | 8.2 (32 reviews) | 5.5 (7 reviews) | 8.5 (16 reviews) | | **Mobile Device Access** | 6.5 (24 reviews) | 7.8 (6 reviews) | Feature Not Available | | **Applications Management** | 8.3 (33 reviews) | 9.0 (8 reviews) | 8.7 (13 reviews) | | **Remote Device Control** | 8.4 (30 reviews) | 9.5 (7 reviews) | Feature Not Available | #### Security | Feature | Citrix Gateway | Remote Desktop Service | Parsec | |---|---|---|---| | **Remote Wipe** | 8.0 (27 reviews) | 6.9 (6 reviews) | Feature Not Available | | **Device Management** | 8.3 (28 reviews) | 8.6 (7 reviews) | 7.9 (13 reviews) | | **Device Enrollment** | 7.9 (26 reviews) | 8.6 (7 reviews) | 8.6 (13 reviews) | --- ## Categories **Shared Categories (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Unique to Citrix Gateway (2):** [Network Access Control Software](https://www.g2.com/categories/network-access-control-nac), [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso) --- ## Reviewer Demographics ### By Company Size | Segment | Citrix Gateway | Remote Desktop Service | Parsec | |---|---|---|---| | **Small-Business** | 5.9% | 38.5% | 34.6% | | **Mid-Market** | 38.2% | 53.8% | 50.0% | | **Enterprise** | 55.9% | 7.7% | 15.4% | ### By Industry #### Citrix Gateway - **Information Technology and Services:** 16.2% - **Hospital & Health Care:** 8.8% - **Consumer Services:** 7.4% - **Accounting:** 5.9% - **Banking:** 5.9% - **Insurance:** 4.4% - **Management Consulting:** 4.4% - **Telecommunications:** 4.4% - **Marketing and Advertising:** 2.9% - **Pharmaceuticals:** 2.9% - **Other:** 36.8% #### Remote Desktop Service - **Computer Software:** 23.1% - **Telecommunications:** 7.7% - **Staffing and Recruiting:** 7.7% - **Retail:** 7.7% - **Professional Training & Coaching:** 7.7% - **Oil & Energy:** 7.7% - **Mining & Metals:** 7.7% - **Mental Health Care:** 7.7% - **Marketing and Advertising:** 7.7% - **Information Technology and Services:** 7.7% - **Other:** 7.7% #### Parsec - **Media Production:** 20.0% - **Motion Pictures and Film:** 12.0% - **Computer Games:** 12.0% - **Information Technology and Services:** 8.0% - **Higher Education:** 8.0% - **Architecture & Planning:** 8.0% - **Animation:** 8.0% - **Logistics and Supply Chain:** 4.0% - **Entertainment:** 4.0% - **Education Management:** 4.0% - **Other:** 12.0% --- ## Alternatives ### Alternatives to Citrix Gateway - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1095 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3972 reviews) - [Apache Guacamole](https://www.g2.com/products/apache-guacamole/reviews) — 4.6/5 stars (17 reviews) - [Amazon AppStream 2.0](https://www.g2.com/products/amazon-appstream-2-0/reviews) — 4.1/5 stars (15 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (386 reviews) - [MobaXTerm](https://www.g2.com/products/mobaxterm/reviews) — 4.6/5 stars (109 reviews) - [Zscaler Private Access](https://www.g2.com/products/zscaler-private-access/reviews) — 4.4/5 stars (136 reviews) - [Okta](https://www.g2.com/products/okta/reviews) — 4.5/5 stars (1229 reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (510 reviews) ### Alternatives to Remote Desktop Service - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1095 reviews) - [Amazon AppStream 2.0](https://www.g2.com/products/amazon-appstream-2-0/reviews) — 4.1/5 stars (15 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3972 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (646 reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (510 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (386 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (696 reviews) ### Alternatives to Parsec - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3972 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1095 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews) - [Remote Desktop Services](https://www.g2.com/products/remote-desktop-services/reviews) — 4.5/5 stars (140 reviews) - [Chrome Remote Desktop](https://www.g2.com/products/chrome-remote-desktop/reviews) — 4.2/5 stars (53 reviews) - [NoMachine Everybody](https://www.g2.com/products/nomachine-everybody/reviews) — 4.5/5 stars (10 reviews) - [HP Anyware](https://www.g2.com/products/hp-anyware/reviews) — 4.2/5 stars (21 reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (510 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews) - [Apple Remote Desktop](https://www.g2.com/products/apple-remote-desktop/reviews) — 4.3/5 stars (53 reviews) --- ## Top Discussions ### Citrix Gateway - Title: [Is Citrix gateway a VPN?](https://www.g2.com/discussions/is-citrix-gateway-a-vpn) — 1 comment > **Top comment:** "It's more than vpn it provides contextual sso without vpn" ### Remote Desktop Service No discussions available for this product. ### Parsec No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/citrix-gateway-vs-remote-desktop-service-vs-parsec)