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Remote Desktop Software
Citrix Gateway
Remote Desktop Service
Citrix Gateway-vs-Remote Desktop Service
Compare Citrix Gateway and Remote Desktop Service
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Remote Desktop
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Small-Business Reviewers
Mid-Market Reviewers
Large Enterprise Reviewers
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Kasm Workspaces
4.7/5
(47)
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At a Glance
Pricing
Ratings
Features
Reviews
Alternatives
Discussions
Add Product
Citrix Gateway
(73)
4.1
out of
5
Citrix Gateway
By
Citrix
Remote Desktop Service
(13)
4.3
out of
5
Remote Desktop Service
By
TruGrid
At a Glance
Star Rating
(73)
4.1
out of
5
(13)
4.3
out of
5
Market Segments
Enterprise (56.7% of reviews)
Information
Mid-Market (53.8% of reviews)
Information
Pros & Cons
Easy to Access
(1)
Security Focus
(1)
Setup Difficulties
(1)
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Citrix Gateway
Star Rating
(73)
4.1
out of
5
Market Segments
Enterprise (56.7% of reviews)
Information
Pros & Cons
Easy to Access
(1)
Security Focus
(1)
Setup Difficulties
(1)
Entry-Level Pricing
No pricing available
Learn more about Citrix Gateway
Remote Desktop Service
Star Rating
(13)
4.3
out of
5
Market Segments
Mid-Market (53.8% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Remote Desktop Service
Citrix Gateway vs Remote Desktop Service
Reviewers felt that Remote Desktop Service meets the needs of their business better than Citrix Gateway.
When comparing quality of ongoing product support, reviewers felt that Remote Desktop Service is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of Remote Desktop Service over Citrix Gateway.
Pricing
Entry-Level Pricing
Citrix Gateway
No pricing available
Remote Desktop Service
No pricing available
Free Trial
Citrix Gateway
No trial information available
Remote Desktop Service
No trial information available
Ratings
Meets Requirements
8.6
52
8.8
11
Ease of Use
8.5
53
8.5
11
Ease of Setup
7.7
15
Not enough data
Ease of Admin
7.0
9
Not enough data
Quality of Support
7.6
43
8.6
7
Has the product been a good partner in doing business?
8.3
8
Not enough data
Product Direction (% positive)
5.7
52
5.8
11
Features by Category
Single Sign-On (SSO)
Hide 23 Features
Show 23 Features
8.2
18
Not enough data
Authentication Options
Authentication User experience
8.7
(won by default)
17
Not enough data
Supports Required Authentication systems
9.1
(won by default)
16
Not enough data
Multi-Factor Authentication
8.0
(won by default)
16
Not enough data
Supports Required Authentication Methods/Protocols
8.6
(won by default)
14
Not enough data
Federation/SAML support (idp)
7.9
(won by default)
12
Not enough data
Federation/SAML support (sp)
7.7
(won by default)
11
Not enough data
Access Control Types
Endpoint access
8.7
(won by default)
13
Not enough data
Local Access
9.0
(won by default)
14
Not enough data
Remote Access
8.2
(won by default)
14
Not enough data
Partner Access
8.6
(won by default)
12
Not enough data
Supports BYOD users
6.8
(won by default)
10
Not enough data
Administration
Ease of installation on server
8.2
(won by default)
13
Not enough data
Password Policy Enforcement
8.8
(won by default)
13
Not enough data
Administration Console
8.6
(won by default)
13
Not enough data
Ease of connecting applications
8.2
(won by default)
14
Not enough data
Self Service Password Administration
7.7
(won by default)
13
Not enough data
Platform
Multiple Operating system support
7.7
(won by default)
11
Not enough data
Multi-Domain Support
8.2
(won by default)
13
Not enough data
Cross Browser support
7.4
(won by default)
13
Not enough data
Fail over protection
7.8
(won by default)
12
Not enough data
Reporting
8.6
(won by default)
12
Not enough data
Auditing
8.3
(won by default)
12
Not enough data
Third Party Web Services support
8.3
(won by default)
11
Not enough data
Network Access Control (NAC)
Hide 9 Features
Show 9 Features
8.8
11
Not enough data
Data
Data Protection
8.7
(won by default)
10
Not enough data
Remote Access
8.5
(won by default)
9
Not enough data
Network Access
8.7
(won by default)
10
Not enough data
Network
Security
9.2
(won by default)
10
Not enough data
Scaling
9.1
(won by default)
9
Not enough data
Audit
8.5
(won by default)
9
Not enough data
Logistics
Processes
9.1
(won by default)
9
Not enough data
Blockage
9.0
(won by default)
8
Not enough data
IoT
8.3
(won by default)
6
Not enough data
Remote Desktop
Hide 14 Features
Show 14 Features
8.0
41
7.9
10
Administration
Usage Information
8.4
31
9.2
(won by 0.8)
8
Integrations
8.5
32
9.2
(won by 0.7)
6
Diagnostics
7.7
(won by 0.4)
29
7.3
5
Session Recording
7.9
(won by 2.1)
25
5.8
6
Session Transfer
8.0
(won by 0.6)
25
7.4
7
Unattended Access
8.0
(tied score)
27
8.0
(tied score)
5
File Sharing
7.9
(won by 0.5)
31
7.4
9
Platform
Cross-Platform Access
8.2
(won by 2.7)
32
5.5
7
Mobile Device Access
6.5
24
7.8
(won by 1.3)
6
Applications Management
8.3
32
9.0
(won by 0.7)
8
Remote Device Control
8.4
30
9.5
(won by 1.1)
7
Security
Remote Wipe
8.0
(won by 1.1)
27
6.9
6
Device Management
8.3
28
8.6
(won by 0.3)
7
Device Enrollment
7.9
26
8.6
(won by 0.7)
7
Categories
Categories
Shared Categories
Citrix Gateway
Remote Desktop Service
Citrix Gateway and Remote Desktop Service are categorized as
Remote Desktop
Unique Categories
Citrix Gateway is categorized as
Network Access Control (NAC)
and
Single Sign-On (SSO)
Remote Desktop Service has no unique categories
Reviews
Reviewers' Company Size
Citrix Gateway
Small-Business
(50 or fewer emp.)
6.0%
Mid-Market
(51-1000 emp.)
37.3%
Enterprise
(> 1000 emp.)
56.7%
Remote Desktop Service
Small-Business
(50 or fewer emp.)
38.5%
Mid-Market
(51-1000 emp.)
53.8%
Enterprise
(> 1000 emp.)
7.7%
Small-Business
(50 or fewer emp.)
6.0%
38.5%
Mid-Market
(51-1000 emp.)
37.3%
53.8%
Enterprise
(> 1000 emp.)
56.7%
7.7%
Reviewers' Industry
Citrix Gateway
Information Technology and Services
16.4%
Hospital & Health Care
9.0%
Consumer Services
7.5%
Banking
6.0%
Accounting
4.5%
Other
56.7%
Remote Desktop Service
Computer Software
23.1%
Telecommunications
7.7%
Staffing and Recruiting
7.7%
Retail
7.7%
Professional Training & Coaching
7.7%
Other
46.2%
Alternatives
Citrix Gateway Alternatives
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Remote Desktop Service Alternatives
Parsec
Add Parsec
AnyDesk
Add AnyDesk
Amazon AppStream 2.0
Add Amazon AppStream 2.0
ScreenConnect
Add ScreenConnect
See all alternatives
Discussions
Citrix Gateway Discussions
Is Citrix gateway a VPN?
1 Comment
DS
It's more than vpn it provides contextual sso without vpn
Read more
Citrix Gateway has no more discussions with answers
See all discussions
Remote Desktop Service Discussions
Remote Desktop Service has no discussions with answers
See all discussions
Ask Citrix Gateway a Question
Contact Citrix Gateway
Ask Remote Desktop Service a Question
Contact Remote Desktop Service
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Citrix Gateway
Remote Desktop Service
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