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Remote Desktop Software
Citrix Gateway
NetSupport Manager
Citrix Gateway-vs-NetSupport Manager
Compare Citrix Gateway and NetSupport Manager
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Remote Desktop
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Small-Business Reviewers
Mid-Market Reviewers
Large Enterprise Reviewers
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Kasm Workspaces
4.7/5
(47)
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At a Glance
Pricing
Ratings
Features
Reviews
Alternatives
Discussions
Add Product
Citrix Gateway
(73)
4.1
out of
5
Citrix Gateway
By
Citrix
NetSupport Manager
(18)
4.7
out of
5
NetSupport Manager
By
NetSupport Limited
At a Glance
Star Rating
(73)
4.1
out of
5
(18)
4.7
out of
5
Market Segments
Enterprise (56.7% of reviews)
Information
Mid-Market (52.9% of reviews)
Information
Pros & Cons
Easy to Access
(1)
Security Focus
(1)
Setup Difficulties
(1)
Not enough data
Entry-Level Pricing
No pricing available
Starting at £10.00
1 Users With One-Time Purchase
Citrix Gateway
Star Rating
(73)
4.1
out of
5
Market Segments
Enterprise (56.7% of reviews)
Information
Pros & Cons
Easy to Access
(1)
Security Focus
(1)
Setup Difficulties
(1)
Entry-Level Pricing
No pricing available
Learn more about Citrix Gateway
NetSupport Manager
Star Rating
(18)
4.7
out of
5
Market Segments
Mid-Market (52.9% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at £10.00
1 Users With One-Time Purchase
Learn more about NetSupport Manager
Citrix Gateway vs NetSupport Manager
Reviewers felt that NetSupport Manager meets the needs of their business better than Citrix Gateway.
When comparing quality of ongoing product support, reviewers felt that NetSupport Manager is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of NetSupport Manager over Citrix Gateway.
Pricing
Entry-Level Pricing
Citrix Gateway
No pricing available
NetSupport Manager
NetSupport Manager
Starting at £10.00
1 Users With One-Time Purchase
All features are included.
Learn more about NetSupport Manager
Free Trial
Citrix Gateway
No trial information available
NetSupport Manager
Free Trial is available
Ratings
Meets Requirements
8.6
52
9.6
14
Ease of Use
8.5
53
9.4
14
Ease of Setup
7.7
15
9.2
6
Ease of Admin
7.0
9
9.3
5
Quality of Support
7.6
43
9.7
12
Has the product been a good partner in doing business?
8.3
8
Not enough data
Product Direction (% positive)
5.7
52
8.3
14
Features by Category
Single Sign-On (SSO)
Hide 23 Features
Show 23 Features
8.2
18
Not enough data
Authentication Options
Authentication User experience
8.7
(won by default)
17
Not enough data
Supports Required Authentication systems
9.1
(won by default)
16
Not enough data
Multi-Factor Authentication
8.0
(won by default)
16
Not enough data
Supports Required Authentication Methods/Protocols
8.6
(won by default)
14
Not enough data
Federation/SAML support (idp)
7.9
(won by default)
12
Not enough data
Federation/SAML support (sp)
7.7
(won by default)
11
Not enough data
Access Control Types
Endpoint access
8.7
(won by default)
13
Not enough data
Local Access
9.0
(won by default)
14
Not enough data
Remote Access
8.2
(won by default)
14
Not enough data
Partner Access
8.6
(won by default)
12
Not enough data
Supports BYOD users
6.8
(won by default)
10
Not enough data
Administration
Ease of installation on server
8.2
(won by default)
13
Not enough data
Password Policy Enforcement
8.8
(won by default)
13
Not enough data
Administration Console
8.6
(won by default)
13
Not enough data
Ease of connecting applications
8.2
(won by default)
14
Not enough data
Self Service Password Administration
7.7
(won by default)
13
Not enough data
Platform
Multiple Operating system support
7.7
(won by default)
11
Not enough data
Multi-Domain Support
8.2
(won by default)
13
Not enough data
Cross Browser support
7.4
(won by default)
13
Not enough data
Fail over protection
7.8
(won by default)
12
Not enough data
Reporting
8.6
(won by default)
12
Not enough data
Auditing
8.3
(won by default)
12
Not enough data
Third Party Web Services support
8.3
(won by default)
11
Not enough data
Network Access Control (NAC)
Hide 9 Features
Show 9 Features
8.8
11
Not enough data
Data
Data Protection
8.7
(won by default)
10
Not enough data
Remote Access
8.5
(won by default)
9
Not enough data
Network Access
8.7
(won by default)
10
Not enough data
Network
Security
9.2
(won by default)
10
Not enough data
Scaling
9.1
(won by default)
9
Not enough data
Audit
8.5
(won by default)
9
Not enough data
Logistics
Processes
9.1
(won by default)
9
Not enough data
Blockage
9.0
(won by default)
8
Not enough data
IoT
8.3
(won by default)
6
Not enough data
Remote Desktop
Hide 14 Features
Show 14 Features
8.0
41
9.8
5
Administration
Usage Information
8.4
31
10.0
(won by 1.6)
5
Integrations
8.5
(won by default)
32
Not enough data
Diagnostics
7.7
29
9.7
(won by 2.0)
5
Session Recording
7.9
(won by default)
25
Not enough data
Session Transfer
8.0
(won by default)
25
Not enough data
Unattended Access
8.0
27
9.7
(won by 1.7)
5
File Sharing
7.9
31
10.0
(won by 2.1)
5
Platform
Cross-Platform Access
8.2
(won by default)
32
Not enough data
Mobile Device Access
6.5
(won by default)
24
Not enough data
Applications Management
8.3
32
9.3
(won by 1.0)
5
Remote Device Control
8.4
30
10.0
(won by 1.6)
5
Security
Remote Wipe
8.0
(won by default)
27
Not enough data
Device Management
8.3
(won by default)
28
Not enough data
Device Enrollment
7.9
(won by default)
26
Not enough data
Categories
Categories
Shared Categories
Citrix Gateway
NetSupport Manager
Citrix Gateway and NetSupport Manager are categorized as
Remote Desktop
Unique Categories
Citrix Gateway is categorized as
Network Access Control (NAC)
and
Single Sign-On (SSO)
NetSupport Manager has no unique categories
Reviews
Reviewers' Company Size
Citrix Gateway
Small-Business
(50 or fewer emp.)
6.0%
Mid-Market
(51-1000 emp.)
37.3%
Enterprise
(> 1000 emp.)
56.7%
NetSupport Manager
Small-Business
(50 or fewer emp.)
23.5%
Mid-Market
(51-1000 emp.)
52.9%
Enterprise
(> 1000 emp.)
23.5%
Small-Business
(50 or fewer emp.)
6.0%
23.5%
Mid-Market
(51-1000 emp.)
37.3%
52.9%
Enterprise
(> 1000 emp.)
56.7%
23.5%
Reviewers' Industry
Citrix Gateway
Information Technology and Services
16.4%
Hospital & Health Care
9.0%
Consumer Services
7.5%
Banking
6.0%
Accounting
4.5%
Other
56.7%
NetSupport Manager
Information Technology and Services
35.3%
Consumer Goods
17.6%
Automotive
11.8%
Writing and Editing
5.9%
Textiles
5.9%
Other
23.5%
Alternatives
Citrix Gateway Alternatives
AnyDesk
Add AnyDesk
RealVNC
Add RealVNC
TeamViewer
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Apache Guacamole
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NetSupport Manager Alternatives
TeamViewer
Add TeamViewer
AnyDesk
Add AnyDesk
RealVNC
Add RealVNC
BeyondTrust Remote Support
Add BeyondTrust Remote Support
See all alternatives
Discussions
Citrix Gateway Discussions
Is Citrix gateway a VPN?
1 Comment
DS
It's more than vpn it provides contextual sso without vpn
Read more
Citrix Gateway has no more discussions with answers
See all discussions
NetSupport Manager Discussions
What is NetSupport Manager used for?
1 Comment
MA
For remote control connection to Computer or Smartphone
Read more
NetSupport Manager has no more discussions with answers
See all discussions
Ask Citrix Gateway a Question
Contact Citrix Gateway
Ask NetSupport Manager a Question
Contact NetSupport Manager
Spotlight Categories
Corporate Performance Management (CPM) Software
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Digital Asset Management Software
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At a Glance
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Citrix Gateway
NetSupport Manager
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