Introducing G2.ai, the future of software buying.Try now
Compare Citrix Gateway and LogMeIn Resolve 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Kasm Workspaces
Visit Website
At a Glance
Market Segments
Enterprise (57.6% of reviews)
Mid-Market (41.6% of reviews)
Entry-Level Pricing
No pricing available
Free 3 Agent / 5 Endpoints
Citrix Gateway
Star Rating
(72)4.0 out of 5
Market Segments
Enterprise (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Citrix GatewayLogMeIn Resolve
Star Rating
(441)4.4 out of 5
Market Segments
Mid-Market (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GoTo Resolve excels in Device Management with a score of 9.6, highlighting its robust capabilities for managing devices effectively, while Citrix Gateway falls behind with a score of 8.3, indicating less comprehensive device management features.
- Reviewers mention that GoTo Resolve offers superior Ease of Setup with a score of 8.9, making it more user-friendly for new installations compared to Citrix Gateway's score of 7.4, which suggests a more complex setup process.
- G2 users highlight GoTo Resolve's strong performance in Quality of Support with a score of 8.7, noting responsive customer service, whereas Citrix Gateway's score of 7.4 indicates room for improvement in support quality.
- Users on G2 appreciate GoTo Resolve's Multi-Session Handling capabilities, scoring 8.6, which allows for efficient management of multiple remote sessions, while Citrix Gateway's score of 8.0 suggests it may not handle multi-session scenarios as effectively.
- Reviewers mention that GoTo Resolve shines in Remote Access with a score of 8.5, providing seamless connectivity, while Citrix Gateway's score of 8.2 indicates slightly less reliable remote access features.
- Users say that GoTo Resolve's Session Recording feature, scoring 9.0, is highly valued for its reliability and ease of use, whereas Citrix Gateway's score of 7.9 suggests that its session recording capabilities may not meet the same standards.
Pricing
Entry-Level Pricing
Citrix Gateway
No pricing availableLogMeIn Resolve
Free
Free
3 Agent / 5 Endpoints
Ideal For: Those that need device monitoring and behind-the-scenes troubleshooting.
- 3 Agents / 5 Endpoints
Free Trial
Citrix Gateway
No trial information availableLogMeIn Resolve
Free Trial is available
Ratings
Meets Requirements
8.6
51
9.0
356
Ease of Use
8.5
52
9.0
357
Ease of Setup
7.6
14
8.9
189
Ease of Admin
6.9
8
8.9
176
Quality of Support
7.5
42
8.7
308
Has the product been a good partner in doing business?
8.3
7
8.7
166
Product Direction (% positive)
5.7
51
8.0
345
Features by Category
Authentication Options
8.7
17
Not enough data
9.1
16
Not enough data
8.0
16
Not enough data
8.6
14
Not enough data
7.9
12
Not enough data
7.7
11
Not enough data
Access Control Types
8.7
13
Not enough data
9.0
14
Not enough data
8.2
14
Not enough data
8.6
12
Not enough data
6.8
10
Not enough data
Administration
8.2
13
Not enough data
8.8
13
Not enough data
8.6
13
Not enough data
8.2
14
Not enough data
7.7
13
Not enough data
Platform
7.7
11
Not enough data
8.2
13
Not enough data
7.4
13
Not enough data
7.8
12
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
Data
8.7
10
Not enough data
8.5
9
Not enough data
8.7
10
Not enough data
Network
9.2
10
Not enough data
9.1
9
Not enough data
8.5
9
Not enough data
Logistics
9.1
9
Not enough data
9.0
8
Not enough data
8.3
6
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.3
20
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
9.3
21
Not enough data
9.0
19
Not enough data
8.6
20
Not enough data
8.3
19
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
Not enough data
9.4
22
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
80
Not enough data
9.0
78
Not enough data
8.9
64
Not enough data
8.8
68
Not enough data
8.5
67
Not enough data
8.5
70
Maintenance
Not enough data
8.9
71
Not enough data
8.4
49
Communication
Not enough data
8.8
67
Not enough data
8.0
47
Not enough data
8.2
49
Not enough data
8.5
50
Security
Not enough data
8.7
52
Not enough data
8.4
52
Device Support
Not enough data
8.5
58
Not enough data
8.6
56
Not enough data
8.4
59
Performance
Not enough data
8.3
59
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.7
8
Incident Management
Not enough data
8.5
59
Not enough data
8.2
60
Not enough data
8.3
62
Not enough data
8.2
62
Not enough data
8.1
56
Reporting
Not enough data
8.3
73
Not enough data
8.2
72
Not enough data
8.4
58
Access & Usability
Not enough data
8.1
73
Not enough data
8.7
72
Not enough data
8.1
59
Not enough data
8.5
65
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.3
6
Operating System
Not enough data
9.2
6
Not enough data
8.7
5
Not enough data
8.1
6
Management
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.6
6
Security
Not enough data
8.6
6
Not enough data
9.2
6
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
31
8.5
79
8.5
31
8.1
71
7.8
28
8.3
76
7.9
25
8.3
75
8.0
25
8.1
71
8.0
27
8.4
76
7.9
31
8.5
81
Platform
8.2
32
8.6
72
6.5
24
8.2
68
8.3
32
8.4
72
8.4
30
8.6
83
Security
8.0
27
7.7
60
8.3
28
8.4
76
7.9
26
8.4
70
Categories
Categories
Shared Categories
Citrix Gateway and LogMeIn Resolve are categorized as Remote Desktop
Unique Categories
Citrix Gateway is categorized as Network Access Control (NAC) and Single Sign-On (SSO)
LogMeIn Resolve is categorized as Endpoint Management, Remote Support, Unified Endpoint Management (UEM), Antivirus, Mobile Device Management (MDM), Remote Monitoring & Management (RMM), Patch Management, and Service Desk
Reviews
Reviewers' Company Size
Citrix Gateway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogMeIn Resolve
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.7%
Hospital & Health Care
9.1%
Consumer Services
7.6%
Banking
6.1%
Telecommunications
4.5%
Other
56.1%
Information Technology and Services
22.6%
Computer Software
10.7%
Hospital & Health Care
7.1%
Construction
3.4%
Computer & Network Security
3.4%
Other
52.7%
Discussions
Is Citrix gateway a VPN?
1 Comment
DS
It's more than vpn it provides contextual sso without vpnRead more
Citrix Gateway has no more discussions with answers
How do I use GoToAssist remote?
1 Comment
JD
GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote...Read more
LogMeIn Resolve has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
