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Compare Citrix Gateway and ISL Online 
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At a Glance
Market Segments
Enterprise (57.6% of reviews)
Small-Business (51.2% of reviews)
Entry-Level Pricing
No pricing available
$16.90
Citrix Gateway
Star Rating
(72)4.0 out of 5
Market Segments
Enterprise (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Citrix GatewayISL Online
Star Rating
(542)4.6 out of 5
Market Segments
Small-Business (51.2% of reviews)
Pros & Cons
Entry-Level Pricing
$16.90
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Citrix Gateway excels in security with a high rating of 9.2, particularly highlighting its robust network security features, while ISL Online, although still strong, has a slightly lower rating of 8.1 for data encryption.
- Reviewers mention that ISL Online offers superior ease of use with a score of 9.3, making it more accessible for small businesses, whereas Citrix Gateway's ease of use is rated at 8.4, which some users find less intuitive.
- G2 users highlight that ISL Online shines in remote access capabilities, scoring 8.5, and is praised for its seamless file sharing and session recording features, while Citrix Gateway's remote access is rated at 8.2, indicating room for improvement.
- Users on G2 report that Citrix Gateway has a more complex setup process, with a score of 7.4 for ease of setup, compared to ISL Online's impressive 9.1, which reviewers say allows for quicker deployment and less hassle.
- Reviewers mention that ISL Online's multi-monitor support and unattended remote access features are rated highly at 8.7 and 8.6 respectively, making it a preferred choice for users needing advanced remote support, while Citrix Gateway's ratings in these areas are lower.
- Users say that Citrix Gateway's administration console is rated at 8.6, providing a comprehensive management experience, but ISL Online's ease of administration is rated even higher at 9.0, indicating a more user-friendly approach to managing remote sessions.
Pricing
Entry-Level Pricing
Citrix Gateway
No pricing availableISL Online
Starter
$16.90
- 1 Licensed User
- 10 Managed Devices
- Mobile Device Support
Free Trial
Citrix Gateway
No trial information availableISL Online
Free Trial is available
Ratings
Meets Requirements
8.6
51
8.9
454
Ease of Use
8.5
52
9.3
487
Ease of Setup
7.6
14
9.1
425
Ease of Admin
6.9
8
9.0
373
Quality of Support
7.5
42
9.1
419
Has the product been a good partner in doing business?
8.3
7
9.0
357
Product Direction (% positive)
5.7
51
9.3
454
Features by Category
Authentication Options
8.7
17
Not enough data
9.1
16
Not enough data
8.0
16
Not enough data
8.6
14
Not enough data
7.9
12
Not enough data
7.7
11
Not enough data
Access Control Types
8.7
13
Not enough data
9.0
14
Not enough data
8.2
14
Not enough data
8.6
12
Not enough data
6.8
10
Not enough data
Administration
8.2
13
Not enough data
8.8
13
Not enough data
8.6
13
Not enough data
8.2
14
Not enough data
7.7
13
Not enough data
Platform
7.7
11
Not enough data
8.2
13
Not enough data
7.4
13
Not enough data
7.8
12
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
Data
8.7
10
Not enough data
8.5
9
Not enough data
8.7
10
Not enough data
Network
9.2
10
Not enough data
9.1
9
Not enough data
8.5
9
Not enough data
Logistics
9.1
9
Not enough data
9.0
8
Not enough data
8.3
6
Not enough data
Administration
Not enough data
9.0
338
Not enough data
8.6
338
Not enough data
8.3
315
Not enough data
8.8
337
Not enough data
8.7
317
Not enough data
8.8
329
Maintenance
Not enough data
8.8
326
Not enough data
7.8
288
Communication
Not enough data
7.7
313
Not enough data
6.9
276
Not enough data
6.9
271
Not enough data
7.8
290
Security
Not enough data
8.2
291
Not enough data
8.4
295
Device Support
Not enough data
7.7
301
Not enough data
8.3
313
Not enough data
8.3
310
Performance
Not enough data
8.0
292
Administration
8.4
31
8.7
247
8.5
31
8.2
228
7.8
28
8.1
232
7.9
25
8.3
229
8.0
25
8.6
231
8.0
27
8.7
260
7.9
31
8.6
254
Platform
8.2
32
8.5
245
6.5
24
7.9
239
8.3
32
8.1
228
8.4
30
9.1
253
Security
8.0
27
7.7
201
8.3
28
8.2
221
7.9
26
8.2
216
Categories
Categories
Shared Categories
Citrix Gateway and ISL Online are categorized as Remote Desktop
Unique Categories
Citrix Gateway is categorized as Network Access Control (NAC) and Single Sign-On (SSO)
ISL Online is categorized as Remote Support
Reviews
Reviewers' Company Size
Citrix Gateway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ISL Online
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.7%
Hospital & Health Care
9.1%
Consumer Services
7.6%
Banking
6.1%
Telecommunications
4.5%
Other
56.1%
Information Technology and Services
16.6%
Computer & Network Security
14.3%
Consulting
9.9%
Computer Software
8.4%
Computer Networking
3.6%
Other
47.0%
Alternatives
Discussions
Is Citrix gateway a VPN?
1 Comment
DS
It's more than vpn it provides contextual sso without vpnRead more
Citrix Gateway has no more discussions with answers
How do you use file sharing in a normal support session?
2 Comments
LL
When sharing files, you should first of all think about the security of the data contained in these files. Therefore, I want to share with you the article...Read more
How many remote users can I support with one license?
2 Comments
LR
depend on how many concurrent license you have; if you have only one you have to clone one assistence to support a new caseRead more
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