2026 Best Software Awards are here!See the list
Compare Citrix DaaS and LogMeIn Rescue 
Featured Products
At a Glance
Market Segments
Enterprise (58.0% of reviews)
Mid-Market (40.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Citrix DaaS
Star Rating
(545)4.1 out of 5
Market Segments
Enterprise (58.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Citrix DaaSLogMeIn Rescue
Star Rating
(199)4.6 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about LogMeIn RescueCitrix DaaS vs LogMeIn Rescue
When assessing the two solutions, reviewers found LogMeIn Rescue easier to use, set up, and administer. Reviewers also preferred doing business with LogMeIn Rescue overall.
- Reviewers felt that LogMeIn Rescue meets the needs of their business better than Citrix DaaS.
- When comparing quality of ongoing product support, reviewers felt that LogMeIn Rescue is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of LogMeIn Rescue over Citrix DaaS.
Pricing
Entry-Level Pricing
Citrix DaaS
No pricing availableLogMeIn Rescue
No pricing availableFree Trial
Citrix DaaS
No trial information availableLogMeIn Rescue
Free Trial is available
Ratings
Meets Requirements
8.8
421
9.3
160
Ease of Use
8.5
424
9.2
160
Ease of Setup
8.2
123
9.1
94
Ease of Admin
8.2
119
9.0
82
Quality of Support
8.2
363
8.9
143
Has the product been a good partner in doing business?
8.6
121
9.0
78
Product Direction (% positive)
7.7
404
8.5
150
Features by Category
Ticket and Case Management
Not enough data
8.7
52
|
Verified
Not enough data
8.6
50
|
Verified
Not enough data
9.0
54
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
42
Not enough data
9.2
59
|
Verified
Not enough data
9.0
47
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.0
11
Not enough data
8.6
11
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
8.8
55
|
Verified
Not enough data
8.6
46
Not enough data
9.2
66
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.6
36
|
Verified
Not enough data
8.9
36
|
Verified
Not enough data
9.1
37
|
Verified
Not enough data
9.0
28
|
Verified
Not enough data
8.9
54
|
Verified
Not enough data
8.9
53
|
Verified
Login Options
9.4
18
Not enough data
8.4
16
Not enough data
Productivity
8.4
15
Not enough data
8.9
15
Not enough data
8.3
17
Not enough data
Not enough data
Not enough data
8.6
14
Not enough data
Customization
8.7
17
Not enough data
Not enough data
Not enough data
9.0
17
Not enough data
Agentic AI - Unified Workspaces
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
9.2
6
Not enough data
8.3
6
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.7
46
Not enough data
9.6
45
Not enough data
9.1
42
Not enough data
9.1
39
Not enough data
9.2
43
Not enough data
8.9
43
Maintenance
Not enough data
9.3
43
Not enough data
8.8
33
Communication
Not enough data
9.2
43
Not enough data
8.1
32
Not enough data
8.0
34
Not enough data
8.9
40
Security
Not enough data
9.3
41
Not enough data
9.0
39
Device Support
Not enough data
8.4
41
Not enough data
8.8
40
Not enough data
8.7
42
Performance
Not enough data
9.0
43
Functionality
9.3
63
Not enough data
9.2
63
Not enough data
Desktop Management
9.2
64
Not enough data
9.2
61
Not enough data
8.8
59
Not enough data
Support
8.9
56
Not enough data
Security
9.1
62
Not enough data
9.1
57
Not enough data
8.9
58
Not enough data
9.0
61
Not enough data
Administration
Not enough data
9.4
8
Not enough data
9.0
7
Not enough data
9.2
8
Security
Not enough data
9.5
7
Not enough data
8.3
6
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
Not enough data
8.7
25
Not enough data
8.8
26
Not enough data
8.5
29
Not enough data
8.3
33
Not enough data
8.6
28
Reporting
Not enough data
8.8
39
Not enough data
8.8
39
Not enough data
8.8
27
Access & Usability
Not enough data
8.5
35
Not enough data
8.9
36
Not enough data
9.0
29
Not enough data
9.1
31
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
71
Not enough data
8.5
59
Not enough data
8.5
57
Not enough data
Management
8.6
58
Not enough data
8.4
58
Not enough data
8.6
60
Not enough data
8.8
56
Not enough data
Administration
8.6
29
9.0
59
8.8
30
8.9
48
8.3
28
8.9
58
8.9
27
9.0
56
8.6
29
9.4
60
8.3
27
9.3
58
8.3
30
9.2
65
Platform
8.9
29
9.4
58
Feature Not Available
8.5
50
9.0
31
9.2
52
Feature Not Available
9.4
63
Security
Feature Not Available
9.4
39
Feature Not Available
9.3
45
Feature Not Available
9.2
44
Categories
Categories
Shared Categories
Citrix DaaS and LogMeIn Rescue are categorized as Remote Desktop
Unique Categories
Citrix DaaS is categorized as Desktop as a Service (DaaS), Virtual Desktop Infrastructure (VDI), and Unified Workspaces
LogMeIn Rescue is categorized as ServiceNow Store Apps, Remote Support, Service Desk, Help Desk, Co-Browsing, and Remote Video Support
Reviews
Reviewers' Company Size
Citrix DaaS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogMeIn Rescue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.5%
Hospital & Health Care
12.4%
Financial Services
6.0%
Higher Education
3.9%
Insurance
3.5%
Other
58.8%
Information Technology and Services
23.7%
Computer Software
10.8%
Computer & Network Security
5.9%
Accounting
4.3%
Financial Services
3.2%
Other
52.2%
Alternatives
Discussions
What is Citrix virtual apps and desktops?
2 Comments
NA
Citrix Virtual Apps is application virtualization software that delivers centrally-hosted Windows applications to local devices without the necessity of...Read more
How do I install Citrix virtual apps and desktops?
2 Comments
HS
Component prerequisites are installed automatically See the Citrix StoreFront and the Citrix License Server documentation for their supported platforms and...Read more
Whether Citrix will bring offerings similar to AVD?
1 Comment
SD
Are they even thinking that way? doubt that.... they are currently going through the acquisition and mostly going to take a stand for public cloud with all...Read more
What version of Mac OS is preferred for remote connections?
1 Comment
CB
LogMeIn just came out with the new beta version to run on Catalina. I usually wait for the final but tested the beta and have not found any issues with it. ...Read more
LogMeIn Rescue has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
