G2 reviewers report that HireRight excels in providing quick and accurate results on background checks, making it a preferred choice for enterprises that require efficiency and reliability in their hiring processes.
Users say that Cisive stands out for its exceptional customer service, with many praising the team for their kindness and responsiveness. This personal touch can be a significant advantage for mid-market companies looking for a supportive partner.
According to verified reviews, HireRight's user interface is described as user-friendly and offers easy access to general information, which can enhance the day-to-day usability for teams managing background checks.
Reviewers mention that while HireRight has a higher overall satisfaction score, Cisive's users appreciate the proactive identification of software glitches, indicating a commitment to continuous improvement and user support.
Users highlight that HireRight's live chat feature is accessible and personable, which can significantly improve the user experience during critical hiring moments, whereas Cisive's communication is often noted for being friendly and helpful.
G2 reviewers indicate that while HireRight has a larger market presence and more reviews, Cisive's focus on building trust and rapport with clients can lead to a more personalized experience, especially for those in the mid-market segment.
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IntelliCorp invoices clients on a monthly basis. Invoices are created within the first three business days of each month and emailed to a client’s billing...Read more
Can I switch from invoice billing to credit card and vice versa?
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Official Response from Cisive
Yes, this option can be changed through the self service area. Log in to your account, on the menu bar, go to Your Account —> Manage Account —> Manage Payments.Read more
What information do I need to run a criminal search on an individual?
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Official Response from Cisive
Once you have a signed Authorization Form from the individual, you will need the following information: Last Name; First name; Middle Name (preferable) or...Read more
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