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Compare CisionOne and Universal Information Services 
Featured Products
At a Glance
Market Segments
Small-Business (43.6% of reviews)
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
CisionOne
Star Rating
(1,288)3.9 out of 5
Market Segments
Small-Business (43.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CisionOneUniversal Information Services
Star Rating
(17)0.0 out of 5
Market Segments
Not enough data
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Universal Information ServicesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CisionOne excels in user experience, with many praising its intuitive dashboard that centralizes media monitoring and outreach, making it easier to manage tasks effectively.
- Users say CisionOne's real-time alerts and strong filtering tools are particularly beneficial, allowing them to quickly focus on relevant coverage, which enhances their overall productivity.
- Reviewers mention that CisionOne has a solid reputation for customer support, with a score reflecting high satisfaction. Users appreciate the personalization options and the ability to customize alerts, which cater to their specific needs.
- According to verified reviews, CisionOne's ease of setup is a notable advantage, with users highlighting the clean and organized dashboards that facilitate a smooth onboarding process.
- G2 reviewers indicate that Universal Information Services currently lacks recent user feedback, which makes it challenging to assess its performance and user satisfaction compared to CisionOne.
- Users express that while CisionOne has a wealth of positive reviews and a strong market presence, Universal Information Services has not yet established a comparable level of user engagement or satisfaction, as evidenced by the absence of recent reviews.
Pricing
Entry-Level Pricing
CisionOne
No pricing availableUniversal Information Services
No pricing availableFree Trial
CisionOne
No trial information availableUniversal Information Services
No trial information availableRatings
Meets Requirements
7.8
1,146
Not enough data
Ease of Use
7.6
1,149
Not enough data
Ease of Setup
7.6
473
Not enough data
Ease of Admin
8.0
371
Not enough data
Quality of Support
8.0
1,024
Not enough data
Has the product been a good partner in doing business?
8.2
388
Not enough data
Product Direction (% positive)
6.9
1,124
Not enough data
Features by Category
Social Analytics
7.0(won by default)
48
Not enough data
7.3(won by default)
53
Not enough data
7.5(won by default)
56
Not enough data
Feature Not Available
Not enough data
7.5(won by default)
26
Not enough data
5.0(won by default)
5
Not enough data
4.7(won by default)
5
Not enough data
Reports & Dashboards
7.0(won by default)
52
Not enough data
7.5(won by default)
52
Not enough data
7.4(won by default)
50
Not enough data
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contact Management
7.5
23
Not enough data
7.1
21
Not enough data
6.3
20
Not enough data
7.3
22
Not enough data
PR Management
7.7
22
Not enough data
7.0
20
Not enough data
7.6
21
Not enough data
7.8
22
Not enough data
Agentic AI - Regulatory Change Management
6.2
7
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
6.2
7
Not enough data
5.2
7
Not enough data
Workflow Automation
Feature Not Available
Not enough data
6.7
20
Not enough data
7.5
18
Not enough data
Feature Not Available
Not enough data
Media Channels
6.6
108
Not enough data
7.1
109
Not enough data
7.9
120
Not enough data
Geographic Coverage
7.4
111
Not enough data
7.9
116
Not enough data
7.2
100
Not enough data
Reporting
7.6
121
Not enough data
7.9
111
Not enough data
7.6
117
Not enough data
7.8
119
Not enough data
Agentic AI - Media Monitoring
4.9
39
Not enough data
4.7
37
Not enough data
4.8
38
Not enough data
4.8
38
Not enough data
4.8
39
Not enough data
Generative AI
4.9
50
Not enough data
5.0
48
Not enough data
Monitoring & Listening
7.0
63
Not enough data
6.7
52
Not enough data
6.8
10
Not enough data
8.2
10
Not enough data
6.3
10
Not enough data
6.0
10
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
5.9
59
Not enough data
6.5
63
Not enough data
7.3
10
Not enough data
6.8
10
Not enough data
Generative AI
4.7
25
Not enough data
4.7
25
Not enough data
Database
7.9
317
Not enough data
7.6
244
Not enough data
7.3
212
Feature Not Available
Outreach
7.8
246
Not enough data
7.1
154
Not enough data
6.4
140
Not enough data
Reporting
7.5
234
Not enough data
Feature Not Available
Not enough data
7.2
187
Not enough data
Agentic AI - Media and Influencer Targeting
4.2
10
Not enough data
4.8
10
Not enough data
4.5
10
Not enough data
5.0
10
Not enough data
4.3
9
Not enough data
User Rights/Roles
Feature Not Available
Feature Not Available
7.2
162
Not enough data
Categories
Categories
Shared Categories
CisionOne and Universal Information Services are categorized as Media Monitoring, Media and Influencer Targeting, and PR Analytics
Unique Categories
Universal Information Services has no unique categories
Reviews
Reviewers' Company Size
CisionOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Universal Information Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
36.7%
Marketing and Advertising
10.1%
Non-Profit Organization Management
4.4%
Higher Education
3.9%
Computer Software
2.9%
Other
42.1%
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Other
0%
Alternatives
Discussions
Do you think the addition of a checkbox or bulleted list
2 Comments
MK
If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. Read more
Languages
1 Comment
Official Response from CisionOne
US English, UK English, Canada English, French, German, Netherlands Dutch, French Canada (Coming
soon)Read more
Cision Help Center/Knowledge Base
1 Comment
Official Response from CisionOne
Visit http://help.cisiontraining.com/cision/ for additional information regarding the platform.Read more
Universal Information Services has no discussions with answers
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