Compare CisionOne and Sprinklr Social 
At a Glance
Market Segments
Small-Business (43.9% of reviews)
Enterprise (48.6% of reviews)
Entry-Level Pricing
No pricing available
$2,800.00 1 User Per Year
CisionOne
Star Rating
(1,317)3.9 out of 5
Market Segments
Small-Business (43.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CisionOneSprinklr Social
Star Rating
(1,206)4.1 out of 5
Market Segments
Enterprise (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
$2,800.00 1 User Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CisionOne excels in providing a centralized and intuitive dashboard, which simplifies media monitoring and outreach. Users appreciate the real-time alerts and strong filtering tools that help them focus on relevant coverage quickly.
- Users say that Sprinklr Social stands out for its user-friendly interface, making it easy for newcomers to navigate independently. Reviewers highlight the effectiveness of the "Link in Bio" feature on Instagram, showcasing its practical application for social media management.
- According to verified reviews, CisionOne offers robust reporting capabilities, with users finding it very easy to track media coverage and generate coverage reports. This feature is particularly beneficial for those needing to analyze their media presence effectively.
- Reviewers mention that Sprinklr Social shines in its customizable dashboards and reporting features, especially the listening module, which is praised for tracking brand mentions and sentiment. This flexibility allows users to tailor their insights to specific needs.
- G2 reviewers highlight that CisionOne's ease of setup and administration is a significant advantage, with many users noting the straightforward onboarding process and the ability to customize alerts and features to fit their workflows.
- Users report that while Sprinklr Social has a slightly lower score in ease of administration, it compensates with its advanced data filtering and social reporting capabilities, which are essential for users looking to gain deeper insights into their social media performance.
Pricing
Entry-Level Pricing
CisionOne
No pricing availableSprinklr Social
Essentials- Growth Package
$2,800.00
1 User Per Year
The Standard Plan offers essential social media management
features tailored for smaller teams, focusing on basic listening,
publishing, engagement, and reporting. Powered by AI-driven
capabilities, it enables teams to monitor online conversations,
schedule and distribute content, manage audience interactions,
and track performance efficiently. Designed for those handling
fundamental social media operations, this plan helps streamline
workflows and enhance strategy with simple yet effective tools.
Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management
- Cross Module
- Social Publishing and Engagement
- Social Listening
Free Trial
CisionOne
No trial information availableSprinklr Social
Free Trial is available
Ratings
Meets Requirements
7.8
1,168
8.1
980
Ease of Use
7.6
1,171
7.5
1,009
Ease of Setup
7.6
494
7.0
603
Ease of Admin
8.0
374
7.3
436
Quality of Support
8.0
1,046
7.7
932
Has the product been a good partner in doing business?
8.2
391
8.0
421
Product Direction (% positive)
6.9
1,143
7.9
958
Features by Category
Social Analytics
7.0
48
7.1(won by 0.1)
364
7.3(won by default)
53
Feature Not Available
7.5
56
8.2(won by 0.7)
440
Feature Not Available
Feature Not Available
7.5(won by default)
26
Feature Not Available
5.0
5
7.1(won by 2.1)
223
4.7
5
7.1(won by 2.4)
232
Reports & Dashboards
7.0
52
8.1(won by 1.1)
445
7.5
52
8.0(won by 0.5)
442
7.4
50
8.2(won by 0.8)
437
Feature Not Available
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.4(won by default)
39
Not enough data
6.5(won by default)
39
Not enough data
6.2(won by default)
38
Not enough data
6.0(won by default)
38
Not enough data
6.5(won by default)
38
Contact Management
7.6
26
Not enough data
7.1
21
Not enough data
6.3
20
Not enough data
7.4
23
Not enough data
PR Management
7.7
22
Not enough data
7.1
21
Not enough data
7.7
22
Not enough data
7.8
22
Not enough data
Agentic AI - Regulatory Change Management
6.2
7
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
6.2
7
Not enough data
5.2
7
Not enough data
Workflow Automation
Feature Not Available
Not enough data
7.0
22
Not enough data
7.5
18
Not enough data
Feature Not Available
Not enough data
Content & Collaboration
Not enough data
8.5
345
Not enough data
8.0
331
Not enough data
7.6
310
Not enough data
7.9
333
Not enough data
7.9
344
Not enough data
7.3
236
Social Management
Not enough data
8.2
575
Not enough data
8.6
551
Not enough data
Feature Not Available
Not enough data
8.3
578
Not enough data
7.3
419
Not enough data
7.4
243
Not enough data
7.3
202
Agentic AI - Social Media Management
Not enough data
6.5
57
Not enough data
6.6
55
Not enough data
6.6
62
Not enough data
6.3
55
Not enough data
6.5
55
Not enough data
6.4
53
Not enough data
6.4
52
Media Channels
6.5
112
Not enough data
7.1
115
Not enough data
7.9
128
Not enough data
Geographic Coverage
7.5
116
Not enough data
8.0
121
Not enough data
7.2
106
Not enough data
Reporting
7.7
126
Not enough data
7.9
116
Not enough data
7.7
124
Not enough data
7.9
126
Not enough data
Agentic AI - Media Monitoring
4.9
39
Not enough data
4.7
38
Not enough data
4.8
38
Not enough data
4.8
38
Not enough data
4.8
39
Not enough data
Generative AI
4.9
51
Not enough data
5.0
48
Not enough data
Collection
Not enough data
Feature Not Available
Not enough data
7.4
47
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
56
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
7.2
10
Not enough data
7.3
10
Moderation
Not enough data
7.8
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
46
|
Verified
Use Cases
Not enough data
7.5
46
|
Verified
Not enough data
7.6
45
|
Verified
Not enough data
8.1
52
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
55
|
Verified
Not enough data
8.3
54
|
Verified
Not enough data
7.3
45
|
Verified
Display Options
Not enough data
7.1
44
|
Verified
Not enough data
Feature Not Available
Not enough data
7.2
52
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Content Sharing
Not enough data
7.4
30
Not enough data
7.9
30
Not enough data
7.5
29
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Content Dashboard
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
7.8
29
Not enough data
Feature Not Available
Not enough data
6.9
28
Not enough data
Feature Not Available
Platform
Not enough data
6.6
27
Not enough data
6.3
29
Not enough data
7.3
28
Not enough data
7.2
27
Agentic AI - Employee Advocacy
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Monitoring & Listening
7.0
63
8.2
406
6.7
52
7.0
334
6.8
10
8.3
158
8.2
10
8.2
159
6.3
10
7.5
156
6.0
10
7.5
147
Agentic AI - Social Media Listening Tools
Not enough data
6.9
30
Not enough data
6.7
30
Not enough data
6.7
30
Not enough data
6.7
32
Not enough data
7.2
32
Data Management & Analysis
5.9
59
7.1
365
6.5
63
8.3
406
7.3
10
7.9
158
6.8
10
7.7
149
Content
Not enough data
8.0
57
Not enough data
7.7
55
Not enough data
8.2
56
Not enough data
7.5
54
Engagement
Not enough data
6.9
53
Not enough data
7.2
52
Not enough data
7.9
53
Not enough data
7.1
50
Not enough data
7.8
52
Social Shopping
Not enough data
Feature Not Available
Not enough data
6.9
50
Not enough data
Feature Not Available
Not enough data
7.3
51
Analytics
Not enough data
Feature Not Available
Not enough data
8.3
53
Not enough data
7.9
51
Generative AI
Not enough data
6.9
133
Not enough data
Feature Not Available
Process
Not enough data
8.2
266
Not enough data
7.7
243
Not enough data
8.2
249
Channels
Not enough data
7.5
197
Not enough data
8.7
280
Not enough data
7.5
190
Not enough data
6.8
177
Not enough data
7.3
185
Insight
Not enough data
7.6
199
Not enough data
8.4
276
Not enough data
7.9
223
Not enough data
7.7
233
Generative AI
4.7
25
Not enough data
4.7
25
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Database
8.0
322
Not enough data
7.6
247
Not enough data
7.3
213
Not enough data
Outreach
7.8
250
Not enough data
7.1
154
Not enough data
6.4
140
Not enough data
Reporting
7.5
236
Not enough data
Feature Not Available
Not enough data
7.2
188
Not enough data
Agentic AI - Media and Influencer Targeting
4.2
10
Not enough data
4.8
10
Not enough data
4.5
10
Not enough data
5.0
10
Not enough data
3.8
10
Not enough data
User Rights/Roles
Feature Not Available
Not enough data
7.2
163
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CisionOne and Sprinklr Social are categorized as Social Media Analytics and Social Media Listening Tools
Unique Categories
CisionOne is categorized as Media Monitoring, PR CRM, Media and Influencer Targeting, and PR Analytics
Sprinklr Social is categorized as Conversational Commerce Platforms, Social Commerce Platforms, SAP Store, Employee Advocacy, Social Customer Service, Social Media Suites, Social Media Management, Review Management, and AI Customer Support Agents
Reviews
Reviewers' Company Size
CisionOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprinklr Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
36.6%
Marketing and Advertising
10.1%
Non-Profit Organization Management
4.3%
Higher Education
3.8%
Computer Software
2.9%
Other
42.3%
Marketing and Advertising
14.6%
Information Technology and Services
6.0%
Retail
4.7%
Financial Services
4.4%
Consumer Services
4.3%
Other
66.0%
Discussions
Do you think the addition of a checkbox or bulleted list
2 Comments
MK
If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. Read more
What is Help a Reporter Out used for?
1 Comment
JT
It's no longer exists...for all incoming leads, use Qwoted!Read more
Browser Support
1 Comment
Official Response from CisionOne
Support will be maintained for Chrome, Firefox, and Safari on the current versions and one version
back. We also support Internet Explorer 11 and the...Read more
What is the best way to find hashtags that are getting traffic.
1 Comment
TS
semrush.com is Great!
You pay for what ya get if ya get meRead more
Can I use this for my personal accounts?
1 Comment
G2
Hello everyone , here’s your opportunity for you to achieve your dreams of being a multi million dollar rich through trading , I once loss all I got through...Read more
Sprinklr Social has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
