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Compare CisionOne and Sprinklr Social 
Featured Products
At a Glance
Market Segments
Small-Business (43.5% of reviews)
Enterprise (49.1% of reviews)
Entry-Level Pricing
No pricing available
$2,800.00 1 User Per Year
CisionOne
Star Rating
(1,287)3.9 out of 5
Market Segments
Small-Business (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CisionOneSprinklr Social
Star Rating
(1,182)4.1 out of 5
Market Segments
Enterprise (49.1% of reviews)
Pros & Cons
Entry-Level Pricing
$2,800.00 1 User Per Year
Free Trial is available
Browse all 2 pricing plansCisionOne vs Sprinklr Social
When assessing the two solutions, reviewers found CisionOne easier to use, set up, and administer. Reviewers also preferred doing business with CisionOne overall.
- Reviewers felt that Sprinklr Social meets the needs of their business better than CisionOne.
- When comparing quality of ongoing product support, reviewers felt that CisionOne is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Sprinklr Social over CisionOne.
Pricing
Entry-Level Pricing
CisionOne
No pricing availableSprinklr Social
Essentials- Growth Package
$2,800.00
1 User Per Year
The Standard Plan offers essential social media management
features tailored for smaller teams, focusing on basic listening,
publishing, engagement, and reporting. Powered by AI-driven
capabilities, it enables teams to monitor online conversations,
schedule and distribute content, manage audience interactions,
and track performance efficiently. Designed for those handling
fundamental social media operations, this plan helps streamline
workflows and enhance strategy with simple yet effective tools.
Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management
- Cross Module
- Social Publishing and Engagement
- Social Listening
Free Trial
CisionOne
No trial information availableSprinklr Social
Free Trial is available
Ratings
Meets Requirements
7.8
1,145
8.1
972
Ease of Use
7.6
1,148
7.5
989
Ease of Setup
7.6
472
7.0
595
Ease of Admin
8.0
370
7.3
433
Quality of Support
8.0
1,023
7.7
913
Has the product been a good partner in doing business?
8.2
387
8.0
418
Product Direction (% positive)
6.9
1,123
7.9
952
Features by Category
Social Analytics
7.0
48
7.1(won by 0.1)
363
7.3(won by default)
53
Feature Not Available
7.5
56
8.2(won by 0.7)
438
Feature Not Available
Feature Not Available
7.5(won by default)
26
Feature Not Available
5.0
5
7.1(won by 2.1)
223
4.7
5
7.1(won by 2.4)
229
Reports & Dashboards
7.0
52
8.1(won by 1.1)
443
7.5
52
8.0(won by 0.5)
442
7.4
50
8.2(won by 0.8)
434
Feature Not Available
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.4(won by default)
39
Not enough data
6.5(won by default)
39
Not enough data
6.2(won by default)
38
Not enough data
6.0(won by default)
38
Not enough data
6.5(won by default)
38
Contact Management
7.5
23
Not enough data
7.1
21
Not enough data
6.3
20
Not enough data
7.3
22
Not enough data
PR Management
7.7
22
Not enough data
7.0
20
Not enough data
7.6
21
Not enough data
7.8
22
Not enough data
Agentic AI - Regulatory Change Management
6.2
7
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
6.2
7
Not enough data
5.2
7
Not enough data
Workflow Automation
Feature Not Available
Not enough data
6.7
20
Not enough data
7.5
18
Not enough data
Feature Not Available
Not enough data
Content & Collaboration
Not enough data
8.5
344
Not enough data
8.0
331
Not enough data
7.6
310
Not enough data
7.9
332
Not enough data
7.9
344
Not enough data
7.3
236
Social Management
Not enough data
8.2
562
Not enough data
8.5
541
Not enough data
Feature Not Available
Not enough data
8.3
567
Not enough data
7.3
417
Not enough data
7.4
243
Not enough data
7.3
201
Agentic AI - Social Media Management
Not enough data
6.4
56
Not enough data
6.6
55
Not enough data
6.5
57
Not enough data
6.3
55
Not enough data
6.5
55
Not enough data
6.4
53
Not enough data
6.4
52
Media Channels
6.6
108
Not enough data
7.1
109
Not enough data
7.9
120
Not enough data
Geographic Coverage
7.4
111
Not enough data
7.9
116
Not enough data
7.2
100
Not enough data
Reporting
7.6
120
Not enough data
7.8
110
Not enough data
7.6
116
Not enough data
7.8
118
Not enough data
Agentic AI - Media Monitoring
4.9
39
Not enough data
4.7
37
Not enough data
4.8
38
Not enough data
4.8
38
Not enough data
4.8
39
Not enough data
Generative AI
4.9
50
Not enough data
5.0
48
Not enough data
Collection
Not enough data
Feature Not Available
Not enough data
7.4
47
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
56
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
7.2
10
Not enough data
7.3
10
Moderation
Not enough data
7.8
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
46
|
Verified
Use Cases
Not enough data
7.5
46
|
Verified
Not enough data
7.6
45
|
Verified
Not enough data
8.1
52
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
54
|
Verified
Not enough data
8.3
54
|
Verified
Not enough data
7.3
45
|
Verified
Display Options
Not enough data
7.1
44
|
Verified
Not enough data
Feature Not Available
Not enough data
7.2
52
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Content Sharing
Not enough data
7.4
30
Not enough data
7.9
30
Not enough data
7.5
29
Not enough data
Feature Not Available
Content Dashboard
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
7.8
29
Not enough data
Feature Not Available
Not enough data
6.9
28
Not enough data
Feature Not Available
Platform
Not enough data
6.6
27
Not enough data
6.3
29
Not enough data
7.3
28
Not enough data
7.2
27
Agentic AI - Employee Advocacy
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Monitoring & Listening
7.0
63
8.2
405
6.7
52
7.0
334
6.8
10
8.3
157
8.2
10
8.2
159
6.3
10
7.5
156
6.0
10
7.5
147
Agentic AI - Social Media Listening Tools
Not enough data
6.9
30
Not enough data
6.7
30
Not enough data
6.7
30
Not enough data
6.6
31
Not enough data
7.2
32
Data Management & Analysis
5.9
59
7.1
365
6.5
63
8.3
406
7.3
10
7.9
158
6.8
10
7.7
149
Content
Not enough data
8.0
57
Not enough data
7.7
55
Not enough data
8.2
56
Not enough data
7.5
54
Engagement
Not enough data
6.9
53
Not enough data
7.2
52
Not enough data
7.9
53
Not enough data
7.1
50
Not enough data
7.8
52
Social Shopping
Not enough data
Feature Not Available
Not enough data
6.9
50
Not enough data
Feature Not Available
Not enough data
7.3
51
Analytics
Not enough data
Feature Not Available
Not enough data
8.3
52
Not enough data
7.9
51
Generative AI
Not enough data
6.9
133
Not enough data
Feature Not Available
Process
Not enough data
8.2
266
Not enough data
7.7
242
Not enough data
8.2
248
Channels
Not enough data
7.5
196
Not enough data
8.7
279
Not enough data
7.5
189
Not enough data
6.8
177
Not enough data
7.3
185
Insight
Not enough data
7.6
199
Not enough data
8.4
276
Not enough data
7.9
223
Not enough data
7.7
233
Generative AI
4.7
25
Not enough data
4.7
25
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Database
7.9
317
Not enough data
7.6
244
Not enough data
7.3
212
Not enough data
Outreach
7.8
246
Not enough data
7.1
154
Not enough data
6.4
140
Not enough data
Reporting
7.5
234
Not enough data
Feature Not Available
Not enough data
7.2
187
Not enough data
Agentic AI - Media and Influencer Targeting
4.2
10
Not enough data
4.8
10
Not enough data
4.5
10
Not enough data
5.0
10
Not enough data
4.3
9
Not enough data
User Rights/Roles
Feature Not Available
Not enough data
7.2
162
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CisionOne and Sprinklr Social are categorized as Social Media Analytics and Social Media Listening Tools
Unique Categories
CisionOne is categorized as Media Monitoring, PR CRM, Media and Influencer Targeting, and PR Analytics
Sprinklr Social is categorized as Conversational Commerce Platforms, Social Commerce Platforms, SAP Store, Employee Advocacy, Social Customer Service, Social Media Suites, Social Media Management, Review Management, and AI Customer Support Agents
Reviews
Reviewers' Company Size
CisionOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprinklr Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
36.7%
Marketing and Advertising
10.1%
Non-Profit Organization Management
4.4%
Higher Education
3.9%
Computer Software
2.9%
Other
42.0%
Marketing and Advertising
14.9%
Information Technology and Services
5.8%
Retail
4.7%
Financial Services
4.5%
Consumer Services
4.2%
Other
65.9%
Discussions
Do you think the addition of a checkbox or bulleted list
2 Comments
MK
If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. Read more
Languages
1 Comment
Official Response from CisionOne
US English, UK English, Canada English, French, German, Netherlands Dutch, French Canada (Coming
soon)Read more
Cision Help Center/Knowledge Base
1 Comment
Official Response from CisionOne
Visit http://help.cisiontraining.com/cision/ for additional information regarding the platform.Read more
What is the best way to find hashtags that are getting traffic.
1 Comment
TS
semrush.com is Great!
You pay for what ya get if ya get meRead more
Sprinklr Social has no more discussions with answers
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