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At a Glance
Market Segments
Small-Business (43.4% of reviews)
Enterprise (48.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 1 Seat/Per month (billed annually) Per Year
CisionOne
Star Rating
(1,232)3.9 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CisionOneSprinklr Insights
Star Rating
(105)4.3 out of 5
Market Segments
Enterprise (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Seat/Per month (billed annually) Per Year
Learn more about Sprinklr InsightsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CisionOne excels in its Media Database with a score of 8.0, allowing for effective media outreach, while Sprinklr Insights has a lower score of 7.5 in this area, indicating that CisionOne may provide a more comprehensive list of media contacts.
- Reviewers mention that Sprinklr Insights shines in Social Measurement, scoring 8.8 compared to CisionOne's 7.1. This suggests that Sprinklr offers more robust tools for tracking social media performance and engagement.
- G2 users highlight that CisionOne's Reporting and Dashboards feature is well-received, with a score of 8.4, while Sprinklr Insights scores slightly higher at 8.9. However, users say that the customizability of reports in Sprinklr is particularly praised, making it easier to tailor insights to specific needs.
- Users on G2 report that CisionOne's sentiment analysis feature is less effective, scoring only 6.0, while Sprinklr Insights significantly outperforms with a score of 8.0. This indicates that Sprinklr may provide more accurate and actionable sentiment insights.
- Reviewers mention that CisionOne has a strong focus on PR Management, particularly in Campaign Management with a score of 6.5, but users say that Sprinklr Insights offers better overall campaign analytics, scoring 7.1, which may lead to more effective campaign strategies.
- Users report that while both platforms offer keyword targeting, Sprinklr Insights scores slightly higher at 8.3 compared to CisionOne's 8.1. Reviewers mention that the keyword tracking capabilities in Sprinklr are more intuitive and user-friendly, enhancing the overall user experience.
Pricing
Entry-Level Pricing
CisionOne
No pricing availableSprinklr Insights
Sprinklr Insights Enterprise
Contact Us
1 Seat/Per month (billed annually) Per Year
- Best data coverage across the web, social and digital channels
- Product and location Insights
- Visual and content insights
Free Trial
CisionOne
No trial information availableSprinklr Insights
Free Trial is available
Ratings
Meets Requirements
7.8
1,114
8.5
80
Ease of Use
7.6
1,117
7.7
79
Ease of Setup
7.7
444
7.0
43
Ease of Admin
8.0
366
7.5
38
Quality of Support
8.0
993
8.3
77
Has the product been a good partner in doing business?
8.2
383
8.1
39
Product Direction (% positive)
6.9
1,093
9.3
80
Features by Category
Social Analytics
7.0
48
7.7(won by 0.7)
56
7.3
53
7.7(won by 0.4)
55
7.4
55
8.6(won by 1.2)
58
Feature Not Available
7.1(won by default)
43
7.5(won by 0.4)
26
7.1
43
5.0
5
8.0(won by 3.0)
51
4.7
5
7.8(won by 3.1)
54
Reports & Dashboards
7.0
51
8.2(won by 1.2)
59
7.5
51
8.2(won by 0.7)
57
7.4
50
8.5(won by 1.1)
52
Feature Not Available
7.2(won by default)
39
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contact Management
7.4
22
Not enough data
7.1
21
Not enough data
6.3
20
Not enough data
7.3
22
Not enough data
PR Management
7.1
21
Not enough data
6.5
20
Not enough data
7.1
20
Not enough data
7.8
22
Not enough data
Agentic AI - Regulatory Change Management
6.2
7
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
6.2
7
Not enough data
5.2
7
Not enough data
Workflow Automation
Feature Not Available
Not enough data
6.5
19
Not enough data
7.5
18
Not enough data
Feature Not Available
Not enough data
Media Channels
6.6
103
6.7
20
7.0
105
6.6
20
7.8
112
8.7
21
Geographic Coverage
7.4
107
8.1
20
7.8
109
8.3
19
7.2
97
7.8
20
Reporting
7.6
109
8.1
23
7.7
102
7.7
22
7.5
104
8.1
23
7.7
105
8.8
22
Agentic AI - Media Monitoring
4.8
38
Not enough data
4.7
37
Not enough data
4.8
38
Not enough data
4.8
38
Not enough data
4.6
38
Not enough data
Generative AI
4.8
48
6.2
15
4.9
47
6.1
15
Monitoring & Listening
7.0
63
8.8
49
6.7
52
7.5
40
6.8
10
8.5
45
8.2
10
8.4
44
6.3
10
8.4
43
6.0
10
7.7
44
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
5.9
59
7.9
48
6.5
63
8.7
50
7.3
10
7.7
45
6.8
10
8.3
41
Brand Signals
Not enough data
8.1
31
Not enough data
6.8
29
Not enough data
7.9
34
Brand Analytics
Not enough data
8.0
33
Not enough data
8.4
32
Generative AI
4.7
25
Not enough data
4.7
25
Not enough data
Database
7.9
314
Not enough data
7.6
244
Not enough data
7.3
212
Not enough data
Outreach
7.7
244
Not enough data
7.1
154
Not enough data
6.4
140
Not enough data
Reporting
7.5
233
Not enough data
Feature Not Available
Not enough data
7.2
186
Not enough data
Agentic AI - Media and Influencer Targeting
4.2
10
Not enough data
4.8
10
Not enough data
4.5
10
Not enough data
5.0
10
Not enough data
4.3
9
Not enough data
User Rights/Roles
Feature Not Available
Not enough data
7.2
162
Not enough data
Categories
Categories
Shared Categories
CisionOne and Sprinklr Insights are categorized as Media Monitoring, Social Media Analytics, and Social Media Listening Tools
Reviews
Reviewers' Company Size
CisionOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprinklr Insights
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
36.7%
Marketing and Advertising
10.3%
Non-Profit Organization Management
4.2%
Higher Education
3.7%
Computer Software
3.0%
Other
42.0%
Marketing and Advertising
22.0%
Retail
6.0%
Information Technology and Services
6.0%
Market Research
5.0%
Financial Services
5.0%
Other
56.0%
Alternatives
Discussions
Do you think the addition of a checkbox or bulleted list
2 Comments
MK
If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. Read more
Languages
1 Comment
Official Response from CisionOne
US English, UK English, Canada English, French, German, Netherlands Dutch, French Canada (Coming
soon)Read more
Cision Help Center/Knowledge Base
1 Comment
Official Response from CisionOne
Visit http://help.cisiontraining.com/cision/ for additional information regarding the platform.Read more
Sprinklr Insights has no discussions with answers
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