G2 reviewers report that CisionOne offers a comprehensive suite for tracking performance and competitor analysis, with users appreciating its ability to highlight industry leaders and provide clear insights for strategy adjustments. However, some users feel it struggles to fully meet their specific workflow needs.
Users say that News Exposure excels in customer support, with many praising the team's quick response times and personalized assistance. This level of service seems to create a more tailored experience, making it easier for users to get the help they need promptly.
Reviewers mention that CisionOne provides a one-stop shop for managing online brand presence, allowing users to connect with reporters and receive real-time alerts for tracked keywords. This integration is seen as a significant advantage for those looking to streamline their PR efforts.
According to verified reviews, News Exposure is noted for its fast turnaround times, particularly in delivering video content. Users appreciate that they often receive their requested videos on the same day, which enhances the overall efficiency of their media monitoring processes.
G2 reviewers highlight that while CisionOne has a solid feature set, its user experience could be improved, as indicated by lower scores in ease of use and setup compared to News Exposure. Users of the latter find it much easier to navigate and set up their monitoring captures.
Users report that CisionOne's customer service is generally good, but it doesn't quite match the high standards set by News Exposure, which boasts perfect scores in support quality and product partnership. This difference may influence users who prioritize strong ongoing support in their software choices.
Pricing
Entry-Level Pricing
CisionOne
No pricing available
News Exposure
No pricing available
Free Trial
CisionOne
No trial information available
News Exposure
No trial information available
Ratings
Meets Requirements
7.8
1,145
9.7
34
Ease of Use
7.6
1,148
9.3
34
Ease of Setup
7.6
472
9.4
18
Ease of Admin
8.0
370
9.7
16
Quality of Support
8.0
1,023
10.0
34
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