# CisionOne vs Mention Comparison
---
## AI Generated Summary
- **G2 reviewers report** that CisionOne excels in providing a centralized and intuitive dashboard, which simplifies media monitoring and outreach. Users appreciate the **real-time alerts** and robust filtering tools that help them focus on relevant coverage quickly.
- **Users say** Mention stands out for its ability to track brand and keyword mentions across various platforms, including social media and news. The **wide coverage** and **real-time alerts** make it easier for users to stay informed and respond to important conversations promptly.
- **Reviewers mention** that CisionOne's dashboards are clean and organized, with useful filters that enhance the user experience. However, some users feel that the platform could improve in terms of **ease of use** compared to Mention, which has received higher ratings in this area.
- **According to verified reviews** , Mention is praised for its simplicity and reliability, making it a preferred choice for users who need to find specific information quickly. The platform's **advanced tools** for refining queries help eliminate false positives, which is a significant advantage for users.
- **G2 reviewers report** that while CisionOne has a strong presence in the small business segment, it faces challenges in meeting the specific workflow needs of some users. In contrast, Mention's collaborative features and intuitive design cater well to diverse user requirements.
- **Users say** that both platforms offer valuable features, but Mention's support team is frequently highlighted as being more responsive and helpful. This aspect contributes to a more positive overall experience for users who prioritize customer support in their software choices.



| | CisionOne | Mention | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 1,317 | 442 | 
| **Largest Market Segment** | Small-Business (43.9% of reviews) | Small-Business (63.4% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $599.00 | 

---
## Top Pros & Cons

### CisionOne

Pros:
- Ease of Use (69 reviews)
- Helpful (40 reviews)

Cons:
- Data Inaccuracy (37 reviews)
- Not Intuitive (27 reviews)

### Mention

Pros:
- Brand Monitoring (2 reviews)
- Ease of Use (2 reviews)

Cons:
- AI Limitations (1 reviews)
- Complexity (1 reviews)

---
## Ratings Comparison
| Rating | CisionOne | Mention | 
|---|---|---|
  | **Meets Requirements** | 7.8 (1168 reviews) | 8.4 (385 reviews) | 
  | **Ease of Use** | 7.6 (1171 reviews) | 8.8 (389 reviews) | 
  | **Ease of Setup** | 7.6 (494 reviews) | 8.8 (170 reviews) | 
  | **Ease of Admin** | 8.0 (374 reviews) | 8.7 (166 reviews) | 
  | **Quality of Support** | 8.0 (1046 reviews) | 8.5 (289 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (391 reviews) | 8.5 (153 reviews) | 
  | **Product Direction (% positive)** | 6.9 (1143 reviews) | 8.0 (381 reviews) | 

---
## Pricing

### CisionOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Mention

#### Entry-Level Pricing

Plan: Company Plan

Price: Starting at $599.00

Description: Complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence. Tailored to your organization's specific monitoring needs and scale.

Key Features:
- Unlimited users
- 10+ Basic, Standard and Boolean-search based alerts
- 50,000 mentions

[Learn more about Mention](https://www.g2.com/products/mention/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **CisionOne** | 6.9/10 | 72 |
| **Mention** | N/A | N/A |

#### Social Analytics

| Feature | CisionOne | Mention | 
|---|---|---|
| **Competitor Analysis** | 7.0 (48 reviews) | Not enough data | 
| **Follower Analysis** | 7.3 (53 reviews) | Not enough data | 
| **Post Performance** | 7.5 (56 reviews) | Not enough data | 
| **Paid Campaign Tracking** | Feature Not Available | Not enough data | 
| **Attribution** | 7.5 (26 reviews) | Not enough data | 
| **Hashtag Analytics** | 5.0 (5 reviews) | Not enough data | 
| **Sentiment Analysis** | 4.7 (5 reviews) | Not enough data | 

#### Reports & Dashboards

| Feature | CisionOne | Mention | 
|---|---|---|
| **Report Customizability** | 7.0 (52 reviews) | Not enough data | 
| **Report Exporting** | 7.5 (52 reviews) | Not enough data | 
| **Scalability** | 7.4 (50 reviews) | Not enough data | 
| **White Label** | Feature Not Available | Not enough data | 

#### Agentic AI - Social Media Analytics

| Feature | CisionOne | Mention | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### PR CRM

| Product | Score | Reviews |
|---|---|---|
| **CisionOne** | 6.8/10 | 26 |
| **Mention** | N/A | N/A |

#### Contact Management

| Feature | CisionOne | Mention | 
|---|---|---|
| **Media Database** | 7.6 (26 reviews) | Not enough data | 
| **Record Management** | 7.1 (21 reviews) | Not enough data | 
| **Relationship Management** | 6.3 (20 reviews) | Not enough data | 
| **Segmentation** | 7.4 (23 reviews) | Not enough data | 

#### PR Management

| Feature | CisionOne | Mention | 
|---|---|---|
| **Communications** | 7.7 (22 reviews) | Not enough data | 
| **Campaign Management** | 7.1 (21 reviews) | Not enough data | 
| **Engagement Tracking** | 7.7 (22 reviews) | Not enough data | 
| **PR Analytics** | 7.8 (22 reviews) | Not enough data | 

#### Agentic AI - Regulatory Change Management

| Feature | CisionOne | Mention | 
|---|---|---|
| **Autonomous Task Execution** | 6.2 (7 reviews) | Not enough data | 
| **Multi-step Planning** | 5.7 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 5.2 (7 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.2 (7 reviews) | Not enough data | 
| **Proactive Assistance** | 5.2 (7 reviews) | Not enough data | 

#### Workflow Automation

| Feature | CisionOne | Mention | 
|---|---|---|
| **Lead Scoring** | Feature Not Available | Not enough data | 
| **Pitching** | 7.0 (22 reviews) | Not enough data | 
| **Campaign Scheduling** | 7.5 (18 reviews) | Not enough data | 
| **Follow-ups** | Feature Not Available | Not enough data | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **CisionOne** | N/A | N/A |
| **Mention** | 8.4/10 | 25 |

#### Content & Collaboration

| Feature | CisionOne | Mention | 
|---|---|---|
| **Content Calendar** | Not enough data | Feature Not Available | 
| **Content Library** | Not enough data | Feature Not Available | 
| **Shared Inbox** | Not enough data | Feature Not Available | 
| **Approval Workflows** | Not enough data | Feature Not Available | 
| **Users and Permissions** | Not enough data | Feature Not Available | 
| **Content Creation** | Not enough data | Feature Not Available | 

#### Social Management

| Feature | CisionOne | Mention | 
|---|---|---|
| **Social Analytics** | Not enough data | 8.4 (22 reviews) | 
| **Social Publishing** | Not enough data | Feature Not Available | 
| **Campaign Optimization** | Not enough data | Feature Not Available | 
| **Social Engagement** | Not enough data | Feature Not Available | 
| **Social Ads** | Not enough data | Feature Not Available | 
| **Campaign Planning** | Not enough data | Feature Not Available | 
| **Hashtag Capabilites** | Not enough data | Not enough data | 

#### Agentic AI - Social Media Management

| Feature | CisionOne | Mention | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Media Monitoring

| Product | Score | Reviews |
|---|---|---|
| **CisionOne** | 6.4/10 | 163 |
| **Mention** | 8.6/10 | 15 |

#### Media Channels

| Feature | CisionOne | Mention | 
|---|---|---|
| **Broadcast Media** | 6.5 (112 reviews) | Feature Not Available | 
| **Print Media** | 7.1 (115 reviews) | Feature Not Available | 
| **Online Media** | 7.9 (128 reviews) | 8.9 (15 reviews) | 

#### Geographic Coverage

| Feature | CisionOne | Mention | 
|---|---|---|
| **Local Media** | 7.5 (116 reviews) | 9.0 (14 reviews) | 
| **National Media** | 8.0 (121 reviews) | 8.9 (14 reviews) | 
| **International Media** | 7.2 (106 reviews) | 8.5 (13 reviews) | 

#### Reporting

| Feature | CisionOne | Mention | 
|---|---|---|
| **Keyword Targeting** | 7.7 (126 reviews) | 8.7 (15 reviews) | 
| **Custom Feeds and Alerts** | 7.9 (116 reviews) | 8.2 (15 reviews) | 
| **Custom Reports** | 7.7 (124 reviews) | 8.5 (13 reviews) | 
| **Dashboards** | 7.9 (126 reviews) | 7.9 (13 reviews) | 

#### Agentic AI - Media Monitoring

| Feature | CisionOne | Mention | 
|---|---|---|
| **Autonomous Task Execution** | 4.9 (39 reviews) | Not enough data | 
| **Cross-system Integration** | 4.7 (38 reviews) | Not enough data | 
| **Adaptive Learning** | 4.8 (38 reviews) | Not enough data | 
| **Natural Language Interaction** | 4.8 (38 reviews) | Not enough data | 
| **Proactive Assistance** | 4.8 (39 reviews) | Not enough data | 

#### Generative AI

| Feature | CisionOne | Mention | 
|---|---|---|
| **AI Text Generation** | 4.9 (51 reviews) | Not enough data | 
| **AI Text Summarization** | 5.0 (48 reviews) | Not enough data | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **CisionOne** | 6.9/10 | 76 |
| **Mention** | 7.9/10 | 322 |

#### Monitoring & Listening

| Feature | CisionOne | Mention | 
|---|---|---|
| **Social Measurement** | 7.0 (63 reviews) | 8.2 (255 reviews) | 
| **Influencer Identification** | 6.7 (52 reviews) | 7.8 (239 reviews) | 
| **Brand Monitoring** | 6.8 (10 reviews) | 8.8 (11 reviews) | 
| **Keyword Tracking** | 8.2 (10 reviews) | 8.3 (10 reviews) | 
| **Trend Analysis** | 6.3 (10 reviews) | 6.7 (8 reviews) | 
| **Competitor Analysis** | 6.0 (10 reviews) | 6.7 (6 reviews) | 

#### Agentic AI - Social Media Listening Tools

| Feature | CisionOne | Mention | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Data Management & Analysis

| Feature | CisionOne | Mention | 
|---|---|---|
| **Sentiment Analysis** | 5.9 (59 reviews) | 7.6 (224 reviews) | 
| **Social Reporting** | 6.5 (63 reviews) | 8.3 (230 reviews) | 
| **Alerts and Notifications** | 7.3 (10 reviews) | 8.9 (11 reviews) | 
| **Advanced Data Filtering** | 6.8 (10 reviews) | 7.9 (8 reviews) | 

### PR Analytics

| Product | Score | Reviews |
|---|---|---|
| **CisionOne** | 4.7/10 | 25 |
| **Mention** | N/A | N/A |

#### Generative AI

| Feature | CisionOne | Mention | 
|---|---|---|
| **AI Text Generation** | 4.7 (25 reviews) | Not enough data | 
| **AI Text Summarization** | 4.7 (25 reviews) | Not enough data | 

### Media and Influencer Targeting

| Product | Score | Reviews |
|---|---|---|
| **CisionOne** | 6.3/10 | 356 |
| **Mention** | N/A | N/A |

#### Database

| Feature | CisionOne | Mention | 
|---|---|---|
| **Media Database** | 8.0 (322 reviews) | Not enough data | 
| **Contact/Campaign Management** | 7.6 (247 reviews) | Not enough data | 
| **Newsroom** | 7.3 (213 reviews) | Not enough data | 

#### Outreach

| Feature | CisionOne | Mention | 
|---|---|---|
| **Media Distribution** | 7.8 (250 reviews) | Not enough data | 
| **PR Planner** | 7.1 (154 reviews) | Not enough data | 
| **Social Media Services** | 6.4 (140 reviews) | Not enough data | 

#### Reporting

| Feature | CisionOne | Mention | 
|---|---|---|
| **Monitoring** | 7.5 (236 reviews) | Not enough data | 
| **Response Desk** | Feature Not Available | Not enough data | 
| **Impact Measurement** | 7.2 (188 reviews) | Not enough data | 

#### Agentic AI - Media and Influencer Targeting

| Feature | CisionOne | Mention | 
|---|---|---|
| **Autonomous Task Execution** | 4.2 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 4.8 (10 reviews) | Not enough data | 
| **Adaptive Learning** | 4.5 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.0 (10 reviews) | Not enough data | 
| **Proactive Assistance** | 3.8 (10 reviews) | Not enough data | 

#### User Rights/Roles

| Feature | CisionOne | Mention | 
|---|---|---|
| **Version Control** | Feature Not Available | Not enough data | 
| **Team Collaboration** | 7.2 (163 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)

**Unique to CisionOne (4):** [PR CRM Software](https://www.g2.com/categories/pr-crm), [Media and Influencer Targeting Software](https://www.g2.com/categories/media-and-influencer-targeting), [PR Analytics Software](https://www.g2.com/categories/pr-analytics), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics)

**Unique to Mention (1):** [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt)


---
## Reviewer Demographics

### By Company Size

| Segment | CisionOne | Mention | 
|---|---|---|
| **Small-Business** | 43.9% | 63.4% | 
| **Mid-Market** | 35.4% | 27.5% | 
| **Enterprise** | 20.8% | 9.2% | 

### By Industry

#### CisionOne

- **Public Relations and Communications:** 36.6%
- **Marketing and Advertising:** 10.1%
- **Non-Profit Organization Management:** 4.3%
- **Higher Education:** 3.8%
- **Computer Software:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Financial Services:** 2.2%
- **Internet:** 2.0%
- **Information Technology and Services:** 1.8%
- **Publishing:** 1.5%
- **Other:** 32.1%

#### Mention

- **Marketing and Advertising:** 10.8%
- **Internet:** 10.3%
- **Information Technology and Services:** 7.4%
- **Computer Software:** 5.7%
- **Public Relations and Communications:** 4.1%
- **Non-Profit Organization Management:** 3.0%
- **Entertainment:** 3.0%
- **Writing and Editing:** 2.5%
- **Management Consulting:** 2.3%
- **Financial Services:** 2.3%
- **Other:** 48.5%

---
## Alternatives

### Alternatives to CisionOne

- [Onclusive](https://www.g2.com/products/onclusive/reviews) — 4.3/5 stars (208 reviews)
- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2645 reviews)
- [Muck Rack](https://www.g2.com/products/muck-rack/reviews) — 4.5/5 stars (431 reviews)
- [Agility PR Solutions](https://www.g2.com/products/agility-pr-solutions/reviews) — 4.1/5 stars (399 reviews)
- [Prowly](https://www.g2.com/products/prowly/reviews) — 4.2/5 stars (112 reviews)
- [Critical Mention](https://www.g2.com/products/critical-mention/reviews) — 4.3/5 stars (221 reviews)
- [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (726 reviews)
- [Newswire](https://www.g2.com/products/newswire/reviews) — 4.4/5 stars (720 reviews)
- [Nexis Newsdesk](https://www.g2.com/products/nexis-newsdesk/reviews) — 4.3/5 stars (64 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6420 reviews)

### Alternatives to Mention

- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2645 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7183 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6420 reviews)
- [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (971 reviews)
- [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (726 reviews)
- [Brand24](https://www.g2.com/products/brand24/reviews) — 4.6/5 stars (346 reviews)
- [Sendible](https://www.g2.com/products/sendible/reviews) — 4.5/5 stars (904 reviews)
- [Quid](https://www.g2.com/products/quid-2023-10-05/reviews) — 4.3/5 stars (305 reviews)
- [Mentionlytics](https://www.g2.com/products/mentionlytics/reviews) — 4.9/5 stars (108 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews)

---
## Top Discussions

### CisionOne

- Title: [Do you think the addition of a checkbox or bulleted list](https://www.g2.com/discussions/24605-do-you-think-the-addition-of-a-checkbox-or-bulleted-list) — 2 comments, 1 upvote
  > **Top comment:** "If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. "
- Title: [What is Help a Reporter Out used for?](https://www.g2.com/discussions/what-is-help-a-reporter-out-used-for) — 1 comment, 1 upvote
  > **Top comment:** "It's no longer exists...for all incoming leads, use Qwoted!"
- Title: [Browser Support](https://www.g2.com/discussions/browser-support-bec4244d-7f06-4c59-ae92-38018bd66461) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Support will be maintained for Chrome, Firefox, and Safari on the current versions and one version
back. We also support Internet Explorer 11 and the..."
- Title: [Social Content](https://www.g2.com/discussions/social-content) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes"
- Title: [Audience Insights](https://www.g2.com/discussions/how-are-audience-insights-determined) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We are looking at our media influencers, their network of followers and actions, plus the next level of
followers and following, and their actions,..."

### Mention

- Title: [What is Mention used for?](https://www.g2.com/discussions/what-is-mention-used-for) — 1 comment
  > **Top comment:** "Mention is the marketer's best friend, allowing them to tackle multiple online marketing challenges. The platform seamlessly integrates social listening and..."
- Title: [Do you offer a free trial?](https://www.g2.com/discussions/trial-9ea8afc6-924f-436b-99e5-c147f8daa291) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, you can try our product for 14 days."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cisionone-vs-mention)