Compare CisionOne and Factiva 
At a Glance
Market Segments
Small-Business (43.5% of reviews)
Enterprise (52.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CisionOne
Star Rating
(1,289)3.9 out of 5
Market Segments
Small-Business (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CisionOneFactiva
Star Rating
(71)4.1 out of 5
Market Segments
Enterprise (52.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FactivaSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CisionOne excels in providing a centralized and intuitive dashboard, which simplifies media monitoring and outreach. Users appreciate the real-time alerts and strong filtering tools that help them focus on relevant coverage quickly.
- Users say that Factiva stands out for its comprehensive news aggregation capabilities, making research faster and more thorough. Reviewers highlight its ability to bring together high-quality global news in one place, which is particularly beneficial for in-depth research.
- According to verified reviews, CisionOne has a higher overall satisfaction score, indicating that users feel more positively about their experience with the platform. Many find it easy to track media coverage and generate reports, which enhances their day-to-day usability.
- Reviewers mention that Factiva's vast coverage includes many small to mid-sized public companies and niche industries, making it a valuable tool for users needing specific industry insights. This extensive coverage is a key feature that users find beneficial.
- Users highlight that while CisionOne has a user-friendly interface, it sometimes struggles to meet specific workflow needs, with some reviewers noting configuration challenges. In contrast, Factiva is praised for its intuitive research tools, which help streamline the user experience.
- G2 reviewers indicate that CisionOne's support quality is rated higher, with users appreciating the responsiveness and helpfulness of the support team. This contrasts with Factiva, where users have reported mixed experiences regarding support, suggesting that CisionOne may be a better partner in business.
Pricing
Entry-Level Pricing
CisionOne
No pricing availableFactiva
No pricing availableFree Trial
CisionOne
No trial information availableFactiva
Free Trial is available
Ratings
Meets Requirements
7.8
1,147
8.3
54
Ease of Use
7.6
1,150
8.4
55
Ease of Setup
7.6
474
8.1
23
Ease of Admin
8.0
372
7.9
19
Quality of Support
8.0
1,025
7.9
50
Has the product been a good partner in doing business?
8.2
389
7.8
21
Product Direction (% positive)
6.9
1,125
7.6
49
Features by Category
Data Availability
Not enough data
7.4
9
Not enough data
8.7
10
Not enough data
8.5
10
|
Verified
Not enough data
Not enough data
Data Accuracy
Not enough data
8.0
10
Not enough data
8.7
10
Not enough data
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.3
12
Not enough data
8.2
12
|
Verified
Not enough data
8.5
11
Not enough data
8.2
10
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
8.5
10
Features
Not enough data
7.8
9
Not enough data
8.3
8
Not enough data
8.3
8
|
Verified
Not enough data
8.3
9
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
9.2
10
|
Verified
Not enough data
7.7
8
|
Verified
Not enough data
8.3
9
|
Verified
Not enough data
8.6
7
|
Verified
Social Analytics
7.0(won by default)
48
Not enough data
7.3(won by default)
53
Not enough data
7.5(won by default)
56
Not enough data
Feature Not Available
Not enough data
7.5(won by default)
26
Not enough data
5.0(won by default)
5
Not enough data
4.7(won by default)
5
Not enough data
Reports & Dashboards
7.0(won by default)
52
Not enough data
7.5(won by default)
52
Not enough data
7.4(won by default)
50
Not enough data
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk
Not enough data
7.2
17
Not enough data
7.8
17
Not enough data
7.7
17
Recovery
Not enough data
6.8
10
Not enough data
7.1
15
Not enough data
7.3
15
Agentic AI - Business Activity Monitoring
Not enough data
Not enough data
Contact Management
7.5
23
Not enough data
7.1
21
Not enough data
6.3
20
Not enough data
7.3
22
Not enough data
PR Management
7.7
22
Not enough data
7.0
20
Not enough data
7.6
21
Not enough data
7.8
22
Not enough data
Agentic AI - Regulatory Change Management
6.2
7
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
6.2
7
Not enough data
5.2
7
Not enough data
Workflow Automation
Feature Not Available
Not enough data
6.7
20
Not enough data
7.5
18
Not enough data
Feature Not Available
Not enough data
Media Channels
6.6
108
9.0
8
7.1
109
8.3
9
7.9
120
9.3
10
Geographic Coverage
7.4
111
8.3
10
7.9
116
8.9
11
7.2
100
8.7
10
Reporting
7.6
121
8.9
11
7.9
111
9.1
11
7.6
117
8.5
10
7.8
119
8.5
10
Agentic AI - Media Monitoring
4.9
39
Not enough data
4.7
38
Not enough data
4.8
38
Not enough data
4.8
38
Not enough data
4.8
39
Not enough data
Generative AI
4.9
50
6.7
5
5.0
48
7.3
5
Data collection
Not enough data
6.9
8
|
Verified
Not enough data
8.2
12
|
Verified
Not enough data
7.9
12
Not enough data
6.8
10
|
Verified
Not enough data
7.7
10
|
Verified
Segment Trending
Not enough data
8.0
11
Not enough data
6.7
10
Not enough data
7.3
11
|
Verified
Not enough data
7.7
11
Analysis
Not enough data
7.2
10
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
7.0
9
|
Verified
Platform
Not enough data
7.8
12
|
Verified
Not enough data
7.3
11
|
Verified
Not enough data
6.9
9
|
Verified
Not enough data
7.4
12
|
Verified
Not enough data
7.3
11
|
Verified
Not enough data
7.0
10
|
Verified
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
7.0
63
Not enough data
6.7
52
Not enough data
6.8
10
Not enough data
8.2
10
Not enough data
6.3
10
Not enough data
6.0
10
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
5.9
59
Not enough data
6.5
63
Not enough data
7.3
10
Not enough data
6.8
10
Not enough data
Generative AI
4.7
25
Not enough data
4.7
25
Not enough data
Database
7.9
317
Not enough data
7.6
244
Not enough data
7.3
212
Not enough data
Outreach
7.8
246
Not enough data
7.1
154
Not enough data
6.4
140
Not enough data
Reporting
7.5
234
Not enough data
Feature Not Available
Not enough data
7.2
187
Not enough data
Agentic AI - Media and Influencer Targeting
4.2
10
Not enough data
4.8
10
Not enough data
4.5
10
Not enough data
5.0
10
Not enough data
4.3
9
Not enough data
User Rights/Roles
Feature Not Available
Not enough data
7.2
162
Not enough data
Categories
Categories
Shared Categories
CisionOne and Factiva are categorized as Media Monitoring
Unique Categories
CisionOne is categorized as PR CRM, Media and Influencer Targeting, PR Analytics, Social Media Analytics, and Social Media Listening Tools
Reviews
Reviewers' Company Size
CisionOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Factiva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
36.6%
Marketing and Advertising
10.0%
Non-Profit Organization Management
4.4%
Higher Education
3.9%
Computer Software
2.9%
Other
42.1%
Public Relations and Communications
13.2%
Market Research
10.3%
Research
5.9%
Financial Services
5.9%
Investment Banking
5.9%
Other
58.8%
Alternatives
Discussions
Do you think the addition of a checkbox or bulleted list
2 Comments
MK
If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. Read more
Languages
1 Comment
Official Response from CisionOne
US English, UK English, Canada English, French, German, Netherlands Dutch, French Canada (Coming
soon)Read more
Cision Help Center/Knowledge Base
1 Comment
Official Response from CisionOne
Visit http://help.cisiontraining.com/cision/ for additional information regarding the platform.Read more
Factiva has no discussions with answers
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