# CisionOne vs Factiva Comparison --- ## AI Generated Summary - **G2 reviewers report** that CisionOne excels in providing a centralized and intuitive dashboard, which simplifies media monitoring and outreach. Users appreciate the **real-time alerts** and **strong filtering tools** that help them focus on relevant coverage quickly. - **Users say** that Factiva stands out for its comprehensive news aggregation capabilities, making research faster and more thorough. Reviewers highlight its ability to bring together **high-quality global news** in one place, which is particularly beneficial for in-depth research. - **According to verified reviews** , CisionOne has a higher overall satisfaction score, indicating that users feel more positively about their experience with the platform. Many find it **easy to track media coverage** and generate reports, which enhances their day-to-day usability. - **Reviewers mention** that Factiva's vast coverage includes many small to mid-sized public companies and niche industries, making it a valuable tool for users needing specific industry insights. This extensive coverage is a key feature that users find beneficial. - **Users highlight** that while CisionOne has a user-friendly interface, it sometimes struggles to meet specific workflow needs, with some reviewers noting configuration challenges. In contrast, Factiva is praised for its **intuitive research tools** , which help streamline the user experience. - **G2 reviewers indicate** that CisionOne's support quality is rated higher, with users appreciating the responsiveness and helpfulness of the support team. This contrasts with Factiva, where users have reported mixed experiences regarding support, suggesting that CisionOne may be a better partner in business. | | CisionOne | Factiva | |---|---|---| | **Star Rating** | 3.9 out of 5 | 4.1 out of 5 | | **Total Reviews** | 1,317 | 71 | | **Largest Market Segment** | Small-Business (43.9% of reviews) | Enterprise (52.9% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### CisionOne Pros: - Ease of Use (69 reviews) - Helpful (40 reviews) Cons: - Data Inaccuracy (37 reviews) - Not Intuitive (28 reviews) ### Factiva Pros: - Comprehensive Data (3 reviews) - Ease of Use (3 reviews) Cons: - Complexity (2 reviews) - Inefficient Search Functionality (2 reviews) --- ## Ratings Comparison | Rating | CisionOne | Factiva | |---|---|---| | **Meets Requirements** | 7.8 (1168 reviews) | 8.3 (54 reviews) | | **Ease of Use** | 7.6 (1171 reviews) | 8.4 (55 reviews) | | **Ease of Setup** | 7.6 (494 reviews) | 8.1 (23 reviews) | | **Ease of Admin** | 8.0 (374 reviews) | 7.9 (19 reviews) | | **Quality of Support** | 8.0 (1046 reviews) | 7.9 (50 reviews) | | **Has the product been a good partner in doing business?** | 8.2 (391 reviews) | 7.8 (21 reviews) | | **Product Direction (% positive)** | 6.9 (1143 reviews) | 7.6 (49 reviews) | --- ## Pricing ### CisionOne #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Factiva #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Sales Intelligence | Product | Score | Reviews | |---|---|---| | **CisionOne** | N/A | N/A | | **Factiva** | 8.2/10 | 14 | #### Data Availability | Feature | CisionOne | Factiva | |---|---|---| | **Contact Data Availability** | Not enough data | 7.4 (9 reviews) | | **Company Data Availability** | Not enough data | 8.7 (10 reviews) | | **Industry Research Availability** | Not enough data | 8.5 (10 reviews) ✓ Verified | | **Technographic Data Availability** | Not enough data | Not enough data | #### Data Accuracy | Feature | CisionOne | Factiva | |---|---|---| | **Contact Data Accuracy** | Not enough data | 8.0 (10 reviews) | | **Company Data Accuracy** | Not enough data | 8.7 (10 reviews) | | **Technographic Data Accuracy** | Not enough data | Not enough data | #### Agentic AI - Sales Intelligence | Feature | CisionOne | Factiva | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Platform | Feature | CisionOne | Factiva | |---|---|---| | **Internationalization** | Not enough data | 8.3 (12 reviews) | | **User, Role, and Access Management** | Not enough data | 8.2 (12 reviews) ✓ Verified | | **Performance and Reliability** | Not enough data | 8.5 (11 reviews) | | **Reporting/Dashboards** | Not enough data | 8.2 (10 reviews) ✓ Verified | | **Mobile User Support** | Not enough data | 8.2 (10 reviews) ✓ Verified | | **APIs** | Not enough data | 8.5 (10 reviews) | #### Features | Feature | CisionOne | Factiva | |---|---|---| | **Lead Builder** | Not enough data | 7.8 (9 reviews) | | **Integration to CRM/Marketing Automation** | Not enough data | 8.3 (8 reviews) | | **Data Cleaning/Enrichment** | Not enough data | 8.3 (8 reviews) ✓ Verified | | **Data Segmentation/Filtering** | Not enough data | 8.3 (9 reviews) ✓ Verified | | **Search** | Not enough data | 9.0 (10 reviews) ✓ Verified | | **News/People Alerts** | Not enough data | 9.2 (10 reviews) ✓ Verified | | **Connections** | Not enough data | 7.7 (8 reviews) ✓ Verified | | **Reporting** | Not enough data | 8.3 (9 reviews) ✓ Verified | | **Messaging** | Not enough data | 8.6 (7 reviews) ✓ Verified | ### Social Media Analytics | Product | Score | Reviews | |---|---|---| | **CisionOne** | 6.9/10 | 72 | | **Factiva** | N/A | N/A | #### Social Analytics | Feature | CisionOne | Factiva | |---|---|---| | **Competitor Analysis** | 7.0 (48 reviews) | Not enough data | | **Follower Analysis** | 7.3 (53 reviews) | Not enough data | | **Post Performance** | 7.5 (56 reviews) | Not enough data | | **Paid Campaign Tracking** | Feature Not Available | Not enough data | | **Attribution** | 7.5 (26 reviews) | Not enough data | | **Hashtag Analytics** | 5.0 (5 reviews) | Not enough data | | **Sentiment Analysis** | 4.7 (5 reviews) | Not enough data | #### Reports & Dashboards | Feature | CisionOne | Factiva | |---|---|---| | **Report Customizability** | 7.0 (52 reviews) | Not enough data | | **Report Exporting** | 7.5 (52 reviews) | Not enough data | | **Scalability** | 7.4 (50 reviews) | Not enough data | | **White Label** | Feature Not Available | Not enough data | #### Agentic AI - Social Media Analytics | Feature | CisionOne | Factiva | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Business Activity Monitoring | Product | Score | Reviews | |---|---|---| | **CisionOne** | N/A | N/A | | **Factiva** | 7.3/10 | 24 | #### Risk | Feature | CisionOne | Factiva | |---|---|---| | **Internal** | Not enough data | 7.2 (17 reviews) | | **External** | Not enough data | 7.8 (17 reviews) | | **Compliance** | Not enough data | 7.7 (17 reviews) | #### Recovery | Feature | CisionOne | Factiva | |---|---|---| | **Disaster Recovery** | Not enough data | 6.8 (10 reviews) | | **Business Recovery** | Not enough data | 7.1 (15 reviews) | | **Contingency Planning** | Not enough data | 7.3 (15 reviews) | #### Agentic AI - Business Activity Monitoring | Feature | CisionOne | Factiva | |---|---|---| | **Decision Making** | Not enough data | Not enough data | ### PR CRM | Product | Score | Reviews | |---|---|---| | **CisionOne** | 6.8/10 | 26 | | **Factiva** | N/A | N/A | #### Contact Management | Feature | CisionOne | Factiva | |---|---|---| | **Media Database** | 7.6 (26 reviews) | Not enough data | | **Record Management** | 7.1 (21 reviews) | Not enough data | | **Relationship Management** | 6.3 (20 reviews) | Not enough data | | **Segmentation** | 7.4 (23 reviews) | Not enough data | #### PR Management | Feature | CisionOne | Factiva | |---|---|---| | **Communications** | 7.7 (22 reviews) | Not enough data | | **Campaign Management** | 7.1 (21 reviews) | Not enough data | | **Engagement Tracking** | 7.7 (22 reviews) | Not enough data | | **PR Analytics** | 7.8 (22 reviews) | Not enough data | #### Agentic AI - Regulatory Change Management | Feature | CisionOne | Factiva | |---|---|---| | **Autonomous Task Execution** | 6.2 (7 reviews) | Not enough data | | **Multi-step Planning** | 5.7 (7 reviews) | Not enough data | | **Cross-system Integration** | 5.2 (7 reviews) | Not enough data | | **Natural Language Interaction** | 6.2 (7 reviews) | Not enough data | | **Proactive Assistance** | 5.2 (7 reviews) | Not enough data | #### Workflow Automation | Feature | CisionOne | Factiva | |---|---|---| | **Lead Scoring** | Feature Not Available | Not enough data | | **Pitching** | 7.0 (22 reviews) | Not enough data | | **Campaign Scheduling** | 7.5 (18 reviews) | Not enough data | | **Follow-ups** | Feature Not Available | Not enough data | ### Media Monitoring | Product | Score | Reviews | |---|---|---| | **CisionOne** | 6.4/10 | 163 | | **Factiva** | 8.5/10 | 11 | #### Media Channels | Feature | CisionOne | Factiva | |---|---|---| | **Broadcast Media** | 6.5 (112 reviews) | 9.0 (8 reviews) | | **Print Media** | 7.1 (115 reviews) | 8.3 (9 reviews) | | **Online Media** | 7.9 (128 reviews) | 9.3 (10 reviews) | #### Geographic Coverage | Feature | CisionOne | Factiva | |---|---|---| | **Local Media** | 7.5 (116 reviews) | 8.3 (10 reviews) | | **National Media** | 8.0 (121 reviews) | 8.9 (11 reviews) | | **International Media** | 7.2 (106 reviews) | 8.7 (10 reviews) | #### Reporting | Feature | CisionOne | Factiva | |---|---|---| | **Keyword Targeting** | 7.7 (126 reviews) | 8.9 (11 reviews) | | **Custom Feeds and Alerts** | 7.9 (116 reviews) | 9.1 (11 reviews) | | **Custom Reports** | 7.7 (124 reviews) | 8.5 (10 reviews) | | **Dashboards** | 7.9 (126 reviews) | 8.5 (10 reviews) | #### Agentic AI - Media Monitoring | Feature | CisionOne | Factiva | |---|---|---| | **Autonomous Task Execution** | 4.9 (39 reviews) | Not enough data | | **Cross-system Integration** | 4.7 (38 reviews) | Not enough data | | **Adaptive Learning** | 4.8 (38 reviews) | Not enough data | | **Natural Language Interaction** | 4.8 (38 reviews) | Not enough data | | **Proactive Assistance** | 4.8 (39 reviews) | Not enough data | #### Generative AI | Feature | CisionOne | Factiva | |---|---|---| | **AI Text Generation** | 4.9 (51 reviews) | 6.7 (5 reviews) | | **AI Text Summarization** | 5.0 (48 reviews) | 7.3 (5 reviews) | ### Market Intelligence | Product | Score | Reviews | |---|---|---| | **CisionOne** | N/A | N/A | | **Factiva** | 7.4/10 | 13 | #### Data collection | Feature | CisionOne | Factiva | |---|---|---| | **Natural Language Processing (NLP)** | Not enough data | 6.9 (8 reviews) ✓ Verified | | **Data Sources** | Not enough data | 8.2 (12 reviews) ✓ Verified | | **Custom Research Sources** | Not enough data | 7.9 (12 reviews) | | **Lead Enrichment** | Not enough data | 6.8 (10 reviews) ✓ Verified | | **Advanced Data Collection** | Not enough data | 7.7 (10 reviews) ✓ Verified | #### Segment Trending | Feature | CisionOne | Factiva | |---|---|---| | **Web** | Not enough data | 8.0 (11 reviews) | | **Social** | Not enough data | 6.7 (10 reviews) | | **Benchmarks** | Not enough data | 7.3 (11 reviews) ✓ Verified | | **Finance ** | Not enough data | 7.7 (11 reviews) | #### Analysis | Feature | CisionOne | Factiva | |---|---|---| | **Custom Dashboards** | Not enough data | 7.2 (10 reviews) ✓ Verified | | **Reports** | Not enough data | 7.9 (12 reviews) ✓ Verified | | **Integrations** | Not enough data | 7.0 (9 reviews) ✓ Verified | #### Platform | Feature | CisionOne | Factiva | |---|---|---| | **Search** | Not enough data | 7.8 (12 reviews) ✓ Verified | | **User, Role, And Access Management** | Not enough data | 7.3 (11 reviews) ✓ Verified | | **Mobile User Support** | Not enough data | 6.9 (9 reviews) ✓ Verified | | **Alerts** | Not enough data | 7.4 (12 reviews) ✓ Verified | | **Collaboration** | Not enough data | 7.3 (11 reviews) ✓ Verified | | **Compliance** | Not enough data | 7.0 (10 reviews) ✓ Verified | #### Agentic AI - Market Intelligence | Feature | CisionOne | Factiva | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Social Media Listening Tools | Product | Score | Reviews | |---|---|---| | **CisionOne** | 6.9/10 | 76 | | **Factiva** | N/A | N/A | #### Monitoring & Listening | Feature | CisionOne | Factiva | |---|---|---| | **Social Measurement** | 7.0 (63 reviews) | Not enough data | | **Influencer Identification** | 6.7 (52 reviews) | Not enough data | | **Brand Monitoring** | 6.8 (10 reviews) | Not enough data | | **Keyword Tracking** | 8.2 (10 reviews) | Not enough data | | **Trend Analysis** | 6.3 (10 reviews) | Not enough data | | **Competitor Analysis** | 6.0 (10 reviews) | Not enough data | #### Agentic AI - Social Media Listening Tools | Feature | CisionOne | Factiva | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Data Management & Analysis | Feature | CisionOne | Factiva | |---|---|---| | **Sentiment Analysis** | 5.9 (59 reviews) | Not enough data | | **Social Reporting** | 6.5 (63 reviews) | Not enough data | | **Alerts and Notifications** | 7.3 (10 reviews) | Not enough data | | **Advanced Data Filtering** | 6.8 (10 reviews) | Not enough data | ### PR Analytics | Product | Score | Reviews | |---|---|---| | **CisionOne** | 4.7/10 | 25 | | **Factiva** | N/A | N/A | #### Generative AI | Feature | CisionOne | Factiva | |---|---|---| | **AI Text Generation** | 4.7 (25 reviews) | Not enough data | | **AI Text Summarization** | 4.7 (25 reviews) | Not enough data | ### Media and Influencer Targeting | Product | Score | Reviews | |---|---|---| | **CisionOne** | 6.3/10 | 356 | | **Factiva** | N/A | N/A | #### Database | Feature | CisionOne | Factiva | |---|---|---| | **Media Database** | 8.0 (322 reviews) | Not enough data | | **Contact/Campaign Management** | 7.6 (247 reviews) | Not enough data | | **Newsroom** | 7.3 (213 reviews) | Not enough data | #### Outreach | Feature | CisionOne | Factiva | |---|---|---| | **Media Distribution** | 7.8 (250 reviews) | Not enough data | | **PR Planner** | 7.1 (154 reviews) | Not enough data | | **Social Media Services** | 6.4 (140 reviews) | Not enough data | #### Reporting | Feature | CisionOne | Factiva | |---|---|---| | **Monitoring** | 7.5 (236 reviews) | Not enough data | | **Response Desk** | Feature Not Available | Not enough data | | **Impact Measurement** | 7.2 (188 reviews) | Not enough data | #### Agentic AI - Media and Influencer Targeting | Feature | CisionOne | Factiva | |---|---|---| | **Autonomous Task Execution** | 4.2 (10 reviews) | Not enough data | | **Cross-system Integration** | 4.8 (10 reviews) | Not enough data | | **Adaptive Learning** | 4.5 (10 reviews) | Not enough data | | **Natural Language Interaction** | 5.0 (10 reviews) | Not enough data | | **Proactive Assistance** | 3.8 (10 reviews) | Not enough data | #### User Rights/Roles | Feature | CisionOne | Factiva | |---|---|---| | **Version Control** | Feature Not Available | Not enough data | | **Team Collaboration** | 7.2 (163 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring) **Unique to CisionOne (5):** [PR CRM Software](https://www.g2.com/categories/pr-crm), [Media and Influencer Targeting Software](https://www.g2.com/categories/media-and-influencer-targeting), [PR Analytics Software](https://www.g2.com/categories/pr-analytics), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Unique to Factiva (3):** [Market Intelligence Software](https://www.g2.com/categories/market-intelligence), [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence), [Business Activity Monitoring Software](https://www.g2.com/categories/business-activity-monitoring) --- ## Reviewer Demographics ### By Company Size | Segment | CisionOne | Factiva | |---|---|---| | **Small-Business** | 43.9% | 19.1% | | **Mid-Market** | 35.4% | 27.9% | | **Enterprise** | 20.8% | 52.9% | ### By Industry #### CisionOne - **Public Relations and Communications:** 36.6% - **Marketing and Advertising:** 10.1% - **Non-Profit Organization Management:** 4.3% - **Higher Education:** 3.8% - **Computer Software:** 2.9% - **Hospital & Health Care:** 2.6% - **Financial Services:** 2.2% - **Internet:** 2.0% - **Information Technology and Services:** 1.8% - **Publishing:** 1.5% - **Other:** 32.1% #### Factiva - **Public Relations and Communications:** 13.2% - **Market Research:** 10.3% - **Research:** 5.9% - **Financial Services:** 5.9% - **Investment Banking:** 5.9% - **Banking:** 4.4% - **Capital Markets:** 4.4% - **Pharmaceuticals:** 4.4% - **Management Consulting:** 4.4% - **Information Technology and Services:** 4.4% - **Other:** 36.8% --- ## Alternatives ### Alternatives to CisionOne - [Onclusive](https://www.g2.com/products/onclusive/reviews) — 4.3/5 stars (208 reviews) - [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2645 reviews) - [Muck Rack](https://www.g2.com/products/muck-rack/reviews) — 4.5/5 stars (419 reviews) - [Agility PR Solutions](https://www.g2.com/products/agility-pr-solutions/reviews) — 4.1/5 stars (399 reviews) - [Prowly](https://www.g2.com/products/prowly/reviews) — 4.2/5 stars (112 reviews) - [Critical Mention](https://www.g2.com/products/critical-mention/reviews) — 4.3/5 stars (221 reviews) - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (726 reviews) - [Newswire](https://www.g2.com/products/newswire/reviews) — 4.4/5 stars (720 reviews) - [Nexis Newsdesk](https://www.g2.com/products/nexis-newsdesk/reviews) — 4.3/5 stars (64 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6418 reviews) ### Alternatives to Factiva - [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2645 reviews) - [D&B Hoovers](https://www.g2.com/products/dun-bradstreet-d-b-hoovers/reviews) — 4.1/5 stars (780 reviews) - [AlphaSense](https://www.g2.com/products/alphasense/reviews) — 4.6/5 stars (315 reviews) - [ZoomInfo Sales](https://www.g2.com/products/zoominfo-sales/reviews) — 4.5/5 stars (9092 reviews) - [Crunchbase](https://www.g2.com/products/crunchbase/reviews) — 4.4/5 stars (405 reviews) - [Muck Rack](https://www.g2.com/products/muck-rack/reviews) — 4.5/5 stars (419 reviews) - [Owler](https://www.g2.com/products/owler/reviews) — 4.3/5 stars (483 reviews) - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (726 reviews) - [Mention](https://www.g2.com/products/mention/reviews) — 4.3/5 stars (442 reviews) - [Agility PR Solutions](https://www.g2.com/products/agility-pr-solutions/reviews) — 4.1/5 stars (399 reviews) --- ## Top Discussions ### CisionOne - Title: [Do you think the addition of a checkbox or bulleted list](https://www.g2.com/discussions/24605-do-you-think-the-addition-of-a-checkbox-or-bulleted-list) — 2 comments, 1 upvote > **Top comment:** "If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. " - Title: [What is Help a Reporter Out used for?](https://www.g2.com/discussions/what-is-help-a-reporter-out-used-for) — 1 comment, 1 upvote > **Top comment:** "It's no longer exists...for all incoming leads, use Qwoted!" - Title: [Browser Support](https://www.g2.com/discussions/browser-support-bec4244d-7f06-4c59-ae92-38018bd66461) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Support will be maintained for Chrome, Firefox, and Safari on the current versions and one version back. We also support Internet Explorer 11 and the..." - Title: [Social Content](https://www.g2.com/discussions/social-content) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes" - Title: [Audience Insights](https://www.g2.com/discussions/how-are-audience-insights-determined) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "We are looking at our media influencers, their network of followers and actions, plus the next level of followers and following, and their actions,..." ### Factiva No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cisionone-vs-factiva)