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Compare CisionOne and Critical Mention 
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At a Glance
Market Segments
Small-Business (43.4% of reviews)
Small-Business (47.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CisionOne
Star Rating
(1,232)3.9 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CisionOneCritical Mention
Star Rating
(220)4.3 out of 5
Market Segments
Small-Business (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Critical MentionSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CisionOne excels in Media Database with a score of 8.0, allowing for effective contact management, while Critical Mention shines in Contact/Campaign Management with a higher score of 8.7, indicating a more robust system for managing campaigns and contacts.
- Reviewers mention that CisionOne's Monitoring capabilities are rated at 7.5, which is significantly lower than Critical Mention's impressive score of 9.6, highlighting Critical Mention's superior ability to track and analyze media coverage.
- G2 users indicate that CisionOne's Impact Measurement features score 7.3, while Critical Mention offers a much higher score of 9.4, suggesting that users find Critical Mention more effective in measuring the impact of their PR efforts.
- Users on G2 report that CisionOne's Reporting features, including Custom Reports and Dashboards, score 8.2 and 8.4 respectively, but Critical Mention outperforms with scores of 9.3 and 9.1, indicating a more customizable and user-friendly reporting experience.
- Reviewers mention that CisionOne's Geographic Coverage for Local Media is rated at 7.8, while Critical Mention excels with a score of 9.1, suggesting that users find Critical Mention more effective for local media outreach.
- Users say that CisionOne's Ease of Use is rated at 7.6, which is lower than Critical Mention's score of 8.0, indicating that users find Critical Mention to be more intuitive and user-friendly overall.
Pricing
Entry-Level Pricing
CisionOne
No pricing availableCritical Mention
No pricing availableFree Trial
CisionOne
No trial information availableCritical Mention
No trial information availableRatings
Meets Requirements
7.8
1,114
8.4
180
Ease of Use
7.6
1,117
8.0
180
Ease of Setup
7.7
444
8.5
62
Ease of Admin
8.0
366
8.6
61
Quality of Support
8.0
993
8.5
161
Has the product been a good partner in doing business?
8.2
383
8.9
63
Product Direction (% positive)
6.9
1,093
8.1
170
Features by Category
Social Analytics
7.0(won by default)
48
Not enough data
7.3(won by default)
53
Not enough data
7.4(won by default)
55
Not enough data
Feature Not Available
Not enough data
7.5(won by default)
26
Not enough data
5.0(won by default)
5
Not enough data
4.7(won by default)
5
Not enough data
Reports & Dashboards
7.0(won by default)
51
Not enough data
7.5(won by default)
51
Not enough data
7.4(won by default)
50
Not enough data
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contact Management
7.4
22
Not enough data
7.1
21
Not enough data
6.3
20
Not enough data
7.3
22
Not enough data
PR Management
7.1
21
Not enough data
6.5
20
Not enough data
7.1
20
Not enough data
7.8
22
Not enough data
Agentic AI - Regulatory Change Management
6.2
7
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
6.2
7
Not enough data
5.2
7
Not enough data
Workflow Automation
Feature Not Available
Not enough data
6.5
19
Not enough data
7.5
18
Not enough data
Feature Not Available
Not enough data
Media Channels
6.6
103
9.0
59
7.0
105
8.8
51
7.8
112
8.6
57
Geographic Coverage
7.4
107
9.1
60
7.8
109
9.1
54
7.2
97
8.1
33
Reporting
7.6
109
8.8
58
7.7
102
9.0
53
7.5
104
9.3
56
7.7
105
9.0
53
Agentic AI - Media Monitoring
4.8
38
Not enough data
4.7
37
Not enough data
4.8
38
Not enough data
4.8
38
Not enough data
4.6
38
Not enough data
Generative AI
4.8
48
7.0
5
4.9
47
6.7
5
Monitoring & Listening
7.0
63
7.9
21
6.7
52
7.0
14
6.8
10
9.0
15
8.2
10
9.0
16
6.3
10
7.5
12
6.0
10
8.0
11
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
5.9
59
8.5
21
6.5
63
8.1
19
7.3
10
9.3
15
6.8
10
9.3
12
Generative AI
4.7
25
Not enough data
4.7
25
Not enough data
Database
7.9
314
8.5
10
7.6
244
8.8
10
7.3
212
Feature Not Available
Outreach
7.7
244
Feature Not Available
7.1
154
Feature Not Available
6.4
140
Feature Not Available
Reporting
7.5
233
9.6
13
Feature Not Available
Feature Not Available
7.2
186
9.4
12
Agentic AI - Media and Influencer Targeting
4.2
10
Not enough data
4.8
10
Not enough data
4.5
10
Not enough data
5.0
10
Not enough data
4.3
9
Not enough data
User Rights/Roles
Feature Not Available
Feature Not Available
7.2
162
9.8
8
Categories
Categories
Shared Categories
CisionOne and Critical Mention are categorized as Media Monitoring, Media and Influencer Targeting, PR Analytics, and Social Media Listening Tools
Unique Categories
CisionOne is categorized as PR CRM and Social Media Analytics
Critical Mention has no unique categories
Reviews
Reviewers' Company Size
CisionOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Critical Mention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
36.7%
Marketing and Advertising
10.3%
Non-Profit Organization Management
4.2%
Higher Education
3.7%
Computer Software
3.0%
Other
42.0%
Public Relations and Communications
50.2%
Marketing and Advertising
5.5%
Non-Profit Organization Management
5.1%
Government Administration
4.1%
Hospital & Health Care
2.8%
Other
32.3%
Alternatives
Discussions
Do you think the addition of a checkbox or bulleted list
2 Comments
MK
If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. Read more
Languages
1 Comment
Official Response from CisionOne
US English, UK English, Canada English, French, German, Netherlands Dutch, French Canada (Coming
soon)Read more
Cision Help Center/Knowledge Base
1 Comment
Official Response from CisionOne
Visit http://help.cisiontraining.com/cision/ for additional information regarding the platform.Read more
Can the bandwidth insights be captured for real time motion?
1 Comment
DR
Hi Anuj - Yes, Critical Mention captures content and users receive alerts for their searches in real-time.Read more
How well does Critical Mention work in monitoring podcasts and Youtube channels?
1 Comment
EL
Thanks for your question! We have extremely sophisticated speech to text for both YouTube and podcasts. Our accuracy rates are on par with the best in the...Read more
Critical Mention has no more discussions with answers
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