# Best Video Conferencing Software ## How Many Video Conferencing Software Products Does G2 Track? **Total Products under this Category:** 227 ### Category Stats (Aug 2026) - **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Phone.com (+1.43%) - Among all products in this category, Phone.com recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Video Conferencing Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 197,900+ Authentic Reviews - 227+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Video Conferencing Software ![G2 Grid® for Video Conferencing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/video-conferencing/grids.png?focus%5B%5D=1434&focus%5B%5D=25592&focus%5B%5D=18255&focus%5B%5D=7372&focus%5B%5D=129179&focus%5B%5D=663&focus%5B%5D=136204&focus%5B%5D=306) Highlighted products: Google Workspace, Microsoft Teams, Webex Suite, Zoom Workplace, JioMeet, Microsoft 365, Riverside, and GoTo Meeting. Underlying data: [Grid® JSON](https://www.g2.com/categories/video-conferencing/grids.json?focus%5B%5D=google-workspace&focus%5B%5D=microsoft-teams&focus%5B%5D=cisco-webex-suite&focus%5B%5D=zoom-workplace&focus%5B%5D=jiomeet&focus%5B%5D=microsoft365&focus%5B%5D=riverside&focus%5B%5D=goto-meeting) **Sponsored** ### Ultatel Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most. With integrated calling, collaboration, Microsoft Teams connectivity, CRM integrations, and 24/7 live support, Ultatel delivers a modern communications experience built for growing businesses. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=19&secure%5Bchosen_at%5D=2026-08-18T20%3A50%3A16Z&secure%5Bdisplayable_resource_id%5D=19&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=19&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1206636&secure%5Bresource_id%5D=19&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvideo-conferencing&secure%5Btoken%5D=55da690fc40d25c238a689ddcd97a41591596765e84d50cd31aaa377a4e44468&secure%5Burl%5D=https%3A%2F%2Fwww.ultatel.com%2F%3Futm_source%3DG2&secure%5Burl_type%5D=custom_url) ### [Google Workspace](https://www.g2.com/es/products/google-workspace/reviews) Google Workspace es una solución integral de productividad y colaboración diseñada para ayudar a los usuarios a optimizar sus procesos de trabajo al integrar herramientas esenciales como correo electrónico, chat, almacenamiento de archivos y videoconferencias en una plataforma unificada. Este conjunto de aplicaciones está diseñado para empresas, instituciones educativas e individuos que buscan mejorar sus esfuerzos de comunicación y colaboración, todo mientras aprovechan el poder de la inteligencia artificial de Google. Dirigido a una audiencia diversa, Google Workspace atiende a equipos de todos los tamaños, desde pequeñas startups hasta grandes empresas. Es particularmente beneficioso para equipos remotos y organizaciones que priorizan la colaboración en diferentes ubicaciones. La plataforma admite varios casos de uso, incluyendo la gestión de proyectos, la comunicación de equipos, el intercambio de documentos y las reuniones virtuales, lo que la convierte en una opción ideal para profesionales que necesitan trabajar juntos de manera eficiente, independientemente de su ubicación física. Una de las características clave de Google Workspace es su integración perfecta de aplicaciones como Gmail, Google Meet, Google Drive y Google Docs. Esta interconexión permite a los usuarios cambiar sin esfuerzo entre tareas, ya sea enviando correos electrónicos, participando en videollamadas o colaborando en documentos en tiempo real. Las capacidades de IA integradas en la plataforma mejoran la experiencia del usuario al proporcionar sugerencias inteligentes, automatizar tareas repetitivas y mejorar las funcionalidades de búsqueda, ahorrando tiempo y aumentando la productividad. Además, Google Workspace prioriza la seguridad y la protección de datos, ofreciendo características robustas como la autenticación de dos factores, protección avanzada contra phishing y controles de acceso personalizables. Estas medidas aseguran que la información sensible permanezca segura mientras permiten que los equipos colaboren libremente. La plataforma también admite integraciones de terceros, lo que permite a los usuarios conectar sus aplicaciones y herramientas favoritas, mejorando aún más su flujo de trabajo. En resumen, Google Workspace se destaca en la categoría de software de productividad al proporcionar un enfoque holístico para la colaboración. Su interfaz fácil de usar, combinada con potentes características impulsadas por IA y sólidos protocolos de seguridad, lo convierte en una herramienta valiosa para cualquiera que busque mejorar sus procesos de trabajo y fomentar un trabajo en equipo efectivo. Ya sea para gestionar proyectos, comunicarse con colegas o compartir archivos, Google Workspace está diseñado para satisfacer las diversas necesidades de sus usuarios, convirtiéndolo en un recurso esencial en el lugar de trabajo digital de hoy. **Average Rating:** 4.6/5.0 **Total Reviews:** 45,666 #### How Do G2 Users Rate Google Workspace? - **¿Ha sido the product un buen socio para hacer negocios?:** 9.0/10 (Category avg: 8.9/10) - **Presentaciones:** 9.1/10 (Category avg: 8.9/10) - **Permisos de participante:** 8.8/10 (Category avg: 8.8/10) - **Pizarra:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Google Workspace? - **Vendedor:** [Google](https://www.g2.com/es/sellers/google) - **Año de fundación:** 1998 - **Ubicación de la sede:** Mountain View, CA - **Twitter:** @google 31,899,995 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe4a5936665c9702418dd53c477fef5a7baea08078bb117ed67e966fc581b9ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1441%2F&secure%5Burl_type%5D=linkedin_company_website) 341,888 empleados en LinkedIn® - **Propiedad:** NASDAQ:GOOG #### Who Uses This Product? - **Who Uses This:** Estudiante, Profesor - **Top Industries:** Tecnología de la información y servicios, Gestión Educativa - **Company Size:** 46% Small, 35% Medium #### What Do G2 Reviewers Say About Google Workspace? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios aprecian la **facilidad de uso** en Google Workspace, facilitando una gestión del flujo de trabajo suave y eficiente. - A los usuarios les encanta la **colaboración en equipo sin fisuras** en Google Workspace, mejorando la comunicación y aumentando la productividad sin esfuerzo. - A los usuarios les encantan las **integraciones fluidas** en Google Workspace, mejorando la eficiencia con fácil acceso a herramientas y programación. - Los usuarios elogian la **facilidad de uso e integración** en Google Workspace, mejorando la productividad y la colaboración sin problemas. - Los usuarios disfrutan del **diseño intuitivo** de Google Workspace, facilitando la productividad y la integración fluida de herramientas esenciales. ##### Cons - Los usuarios enfrentan **características faltantes** en Google Workspace, como capacidades limitadas sin conexión y restricciones para acceder a ciertas funcionalidades. - Los usuarios encuentran que las **funciones limitadas** de Google Workspace son innecesarias para equipos más pequeños, ya que carecen de herramientas esenciales para sus necesidades. - Los usuarios encuentran que Google Workspace **carece de funciones** en comparación con otras plataformas, lo que afecta la gestión efectiva de campañas y el manejo de datos. - Los usuarios encuentran que la **falta de funciones avanzadas** en Google Workspace limita su productividad y opciones de personalización. - Los usuarios encuentran **opciones de personalización limitadas** en Google Workspace, particularmente para calendarios y formularios, restringiendo la flexibilidad y la creatividad. #### What Are Recent G2 Reviews of Google Workspace? **["All-in-One, Fast, and User-Friendly with Smart Auto-Suggestions"](https://www.g2.com/es/survey_responses/google-workspace-review-13286093)** **Rating:** 5.0/5.0 stars _— Pratiksha K._ [Read full review](https://www.g2.com/es/survey_responses/google-workspace-review-13286093) **["Google Workspace: Una plataforma confiable todo en uno para la colaboración y la productividad"](https://www.g2.com/es/survey_responses/google-workspace-review-13242067)** **Rating:** 5.0/5.0 stars _— Dharmesh P._ [Read full review](https://www.g2.com/es/survey_responses/google-workspace-review-13242067) #### What Are G2 Users Discussing About Google Workspace? - [¿Qué consejos tienes para usar eficazmente las funciones avanzadas de Google Meet en reuniones virtuales grandes?](https://www.g2.com/es/discussions/what-tips-do-you-have-for-effectively-using-google-meet-s-advanced-features-for-large-virtual-meetings) - 16 comments, 12 upvotes - [¿Para qué se utilizan las encuestas de Google?](https://www.g2.com/es/discussions/what-is-google-surveys-used-for) - 9 comments, 3 upvotes - [What does G Suite do?](https://www.g2.com/es/discussions/what-does-g-suite-do) - 8 comments, 5 upvotes - [¿Qué empresas utilizan G Suite?](https://www.g2.com/es/discussions/what-companies-use-g-suite) - 5 comments, 3 upvotes - [¿Incluye G Suite Google Classroom?](https://www.g2.com/es/discussions/does-g-suite-include-google-classroom) - 9 comments, 5 upvotes ### [Microsoft Teams](https://www.g2.com/es/products/microsoft-teams/reviews) Microsoft Teams es una plataforma de colaboración integral desarrollada por Microsoft, diseñada para optimizar la comunicación y el trabajo en equipo dentro de las organizaciones. Integra chat, videoconferencias, almacenamiento de archivos e integración de aplicaciones en una sola interfaz, facilitando la colaboración sin problemas a través de varios dispositivos y sistemas operativos. Como parte del paquete Microsoft 365, Teams mejora la productividad al proporcionar un centro centralizado para las interacciones del equipo y la gestión de proyectos. Características y Funcionalidades Clave: - Chat y Mensajería: Facilita la comunicación de texto en tiempo real con individuos o grupos, admitiendo texto enriquecido, emojis, stickers y GIFs. - Videoconferencias: Ofrece reuniones de video de alta calidad con funciones como compartir pantalla, fondos personalizados y subtítulos en vivo, acomodando tanto reuniones pequeñas de equipo como grandes seminarios web. - Compartición y Colaboración de Archivos: Permite el almacenamiento y compartición segura de archivos a través de la integración con OneDrive y SharePoint, permitiendo a múltiples usuarios coautoría de documentos simultáneamente. - Integración con Aplicaciones: Soporta la integración con una amplia gama de aplicaciones de Microsoft y de terceros, mejorando la eficiencia del flujo de trabajo al reunir varias herramientas en una sola plataforma. - Seguridad y Cumplimiento: Proporciona medidas de seguridad de nivel empresarial, incluyendo cifrado de datos para reuniones, chats, llamadas y archivos, asegurando el cumplimiento con los estándares de la industria. Valor Principal y Soluciones Proporcionadas: Microsoft Teams aborda los desafíos de la colaboración en el lugar de trabajo moderno unificando los canales de comunicación, reduciendo la necesidad de múltiples herramientas dispares. Mejora la productividad del equipo al centralizar los recursos, facilitar la colaboración en tiempo real y asegurar el intercambio seguro de información. Al integrarse con el ecosistema más amplio de Microsoft 365, Teams ofrece un entorno cohesivo que apoya el trabajo remoto, equipos híbridos y la colaboración en persona, adaptándose a las diversas necesidades de la fuerza laboral actual. **Average Rating:** 4.4/5.0 **Total Reviews:** 17,655 #### How Do G2 Users Rate Microsoft Teams? - **¿Ha sido the product un buen socio para hacer negocios?:** 8.9/10 (Category avg: 8.9/10) - **Presentaciones:** 9.1/10 (Category avg: 8.9/10) - **Permisos de participante:** 8.8/10 (Category avg: 8.8/10) - **Pizarra:** 8.5/10 (Category avg: 8.6/10) #### Who Is the Company Behind Microsoft Teams? - **Vendedor:** [Microsoft](https://www.g2.com/es/sellers/microsoft) - **Año de fundación:** 1975 - **Ubicación de la sede:** Redmond, Washington - **Twitter:** @microsoft 13,091,739 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website) 231,632 empleados en LinkedIn® - **Propiedad:** MSFT #### Who Uses This Product? - **Who Uses This:** Ingeniero de software, Gerente de Proyecto - **Top Industries:** Tecnología de la información y servicios, Software de Computadora - **Company Size:** 39% Large, 38% Medium #### What Do G2 Reviewers Say About Microsoft Teams? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios encuentran **la colaboración en equipo fluida** con Microsoft Teams, integrando reuniones, chats y compartición de archivos de manera eficiente. - Los usuarios encuentran Microsoft Teams **muy fácil de usar** , mejorando la comunicación y colaboración diaria a través de diferentes plataformas sin esfuerzo. - Los usuarios encuentran que Microsoft Teams es una **herramienta excelente para la comunicación** , mejorando la colaboración a través de funciones integradas y organización. - Los usuarios valoran el **fácil intercambio de archivos** en Microsoft Teams, mejorando la colaboración y agilizando la comunicación entre equipos. - Los usuarios valoran las **funciones de comunicación fácil** de Microsoft Teams, mejorando la colaboración y la conciencia de disponibilidad entre los miembros del equipo. ##### Cons - Los usuarios a menudo experimentan **carga lenta** con Microsoft Teams, especialmente cuando usan múltiples aplicaciones o durante reuniones de video. - Los usuarios experimentan **problemas de rendimiento** con Teams, incluyendo un alto consumo de recursos y dificultades en situaciones de bajo ancho de banda. - Los usuarios informan que la **interfaz de usuario puede ser abrumadora y lenta** , complicando su navegación y experiencia durante el uso. - Los usuarios a menudo enfrentan **problemas de conectividad** con Microsoft Teams, particularmente durante situaciones de bajo ancho de banda que interrumpen su experiencia. - Los usuarios experimentan **retrasos en el rendimiento** con Microsoft Teams, lo que lleva a la frustración, especialmente en máquinas más antiguas y conexiones de baja ancho de banda. #### What Are Recent G2 Reviews of Microsoft Teams? **["Microsoft Teams hace que la colaboración diaria en equipo sea más fácil"](https://www.g2.com/es/survey_responses/microsoft-teams-review-13264438)** **Rating:** 4.0/5.0 stars _— Manish R._ [Read full review](https://www.g2.com/es/survey_responses/microsoft-teams-review-13264438) **["¡Fácil manera de ponerse en contacto con mis compañeros de trabajo!"](https://www.g2.com/es/survey_responses/microsoft-teams-review-4699850)** **Rating:** 5.0/5.0 stars _— Brianna C._ [Read full review](https://www.g2.com/es/survey_responses/microsoft-teams-review-4699850) #### What Are G2 Users Discussing About Microsoft Teams? - [What software do you need for Microsoft teams?](https://www.g2.com/es/discussions/what-software-do-you-need-for-microsoft-teams) - 19 comments, 10 upvotes - [¿Cuál es el uso de Microsoft Teams?](https://www.g2.com/es/discussions/what-is-the-use-of-microsoft-teams) - 19 comments, 6 upvotes - [¿Cuáles son las mejores características de Microsoft Teams?](https://www.g2.com/es/discussions/what-are-the-best-features-of-microsoft-teams) - 20 comments, 7 upvotes - [¿Cuáles son las características de Microsoft Teams?](https://www.g2.com/es/discussions/what-are-microsoft-teams-features) - 13 comments, 4 upvotes ### [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device. With a variety of collaboration and AI innovations, such as Webex AI Assistant, Real-time Translation, Background Noise Removal, and more, Webex Suite delivers rich and innovative experiences for employees and customers, enabling them to seamlessly connect, collaborate, engage and get work done. Webex Suite is powered by the industry-leading Webex Platform that is secure, compliant, and easily managed with built-in pervasive intelligence, bringing AI innovations across the entire Webex portfolio. The entire Webex Suite can be managed via the single-pane-of-glass management tool, Webex Control Hub. Webex Suite is backed by Cisco’s industry-leading security and networking infrastructure that ensures the best quality video and audio communications. Webex Suite Workflows: Meetings: Drive more productive meetings with AI-powered experiences and high-quality audio and video. Messaging: Collaborate async with rich messaging, secure file sharing, and digital whiteboarding to keep work flowing between meetings. Calling: Stay connected with modern business phone system and flexible calling options. Webinar: Host high quality webinars and drive engagement with immersive content and interactive audience experiences. Events: Power virtual, in-person, and hybrid events with immersive multi-track agendas, ticketing, attendee networking, analytics, and more. Polling: Enable active participation in every meeting with quizzes, polling, and interactive Q&A. Whiteboarding: Unleash creativity with a digital whiteboarding solution for everyone, on any device. Video Messaging: Record, share ideas, engage, and facilitate real-time feedback with intuitive video messaging. **Average Rating:** 4.2/5.0 **Total Reviews:** 17,669 #### How Do G2 Users Rate Webex Suite? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Presentations:** 9.1/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.7/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind Webex Suite? - **Seller:** [Cisco](https://www.g2.com/sellers/cisco) - **Company Website:** www.cisco.com - **Year Founded:** 1984 - **HQ Location:** San Jose, CA - **Twitter:** @Cisco 720,366 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website) 95,545 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 50% Large, 31% Medium #### What Do G2 Reviewers Say About Webex Suite? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Webex Suite for its all-in-one solution for communication and collaboration. - Users value the **high-quality video and audio** of Webex Suite, enabling effective and seamless collaboration across locations. - Users appreciate the **reliable connections** provided by Webex Suite, enhancing their collaboration experience seamlessly. - Users value the **all-in-one collaboration capabilities** of Webex Suite, enhancing productivity with excellent video and audio quality. - Users commend the **excellent video quality** of Webex Suite, enhancing their meeting and collaboration experiences. ##### Cons - Users often experience **slow loading** issues with Webex Suite, causing frustration during calls and overall usage. - Users find Webex Suite **not user-friendly** , citing a cluttered interface and confusion with settings as major drawbacks. - Users report **performance issues** with Webex Suite, describing lag, freezes, and a cluttered interface that complicates usability. - Users find the **lack of intuitiveness** in Webex Suite's interface challenging, especially for new users navigating features. - Users find the **user interface cluttered and less intuitive** , impacting the overall experience and learning curve. #### What Are Recent G2 Reviews of Webex Suite? **["Reliable video conferencing and project plaining suite"](https://www.g2.com/survey_responses/webex-suite-review-13183133)** **Rating:** 4.0/5.0 stars _— Chandra K._ [Read full review](https://www.g2.com/survey_responses/webex-suite-review-13183133) **["Robust Collaboration Platform with Exceptional Audio and Video Clarity"](https://www.g2.com/survey_responses/webex-suite-review-13286311)** **Rating:** 4.5/5.0 stars _— JAY P._ [Read full review](https://www.g2.com/survey_responses/webex-suite-review-13286311) #### What Are G2 Users Discussing About Webex Suite? - [How has the Webex App evolved to meet the demands of hybrid work environments and virtual collaboration?](https://www.g2.com/discussions/how-has-the-webex-app-evolved-to-meet-the-demands-of-hybrid-work-environments-and-virtual-collaboration) - 4 comments, 5 upvotes - [How has Webex Meetings catered to the evolving needs of global virtual teams and large-scale webinars?](https://www.g2.com/discussions/how-has-webex-meetings-catered-to-the-evolving-needs-of-global-virtual-teams-and-large-scale-webinars) - 3 comments, 5 upvotes - [What is Webex Meetings used for?](https://www.g2.com/discussions/what-is-webex-meetings-used-for) - 4 comments, 3 upvotes - [What is Webex App used for?](https://www.g2.com/discussions/what-is-webex-app-used-for) - 5 comments, 2 upvotes - [What is the Cisco Webex meetings desktop app?](https://www.g2.com/discussions/what-is-the-cisco-webex-meetings-desktop-app) - 2 comments, 1 upvote ### [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and scheduling—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context. From spontaneous chats to scheduled meetings and calls, everything stays connected, searchable, and secure—powered by one intuitive platform built for how modern teams work. Zoom Productivity: Workflows Connected, Work Effortless Transform how work gets done with AI-first collaboration that keeps people, content, and actions in one place. From brainstorming on whiteboards to co-creating in docs, sharing clips, and automating follow-ups, Zoom connects every step of your workflow. With Zoom Hub and integrated video management, knowledge stays organized, accessible, and actionable—so teams can move from idea to outcome without friction. Zoom Spaces: Smarter, Connected Workplaces for Every Team Bring your physical and hybrid environments to life with intelligent, connected spaces. Zoom Spaces unifies meeting rooms, desk reservations, digital signage, and visitor management into one seamless experience—making it simple to collaborate, navigate, and manage the workplace. Whether employees are remote, hybrid, or on-site, Zoom creates a consistent, secure, and flexible environment that keeps teams connected wherever work happens. Zoom Employee Engagement: Connect, Inspire, and Empower Every Employee Foster belonging and alignment with Workvivo by Zoom—a modern employee experience platform that unites communication, culture, and community in one place. From company-wide updates to recognition, feedback, and social engagement, Workvivo gives every employee a voice and a sense of connection. Built right into Zoom Workplace, it helps organizations strengthen culture, boost engagement, and keep teams informed and inspired—no matter where they work. **Average Rating:** 4.5/5.0 **Total Reviews:** 53,568 #### How Do G2 Users Rate Zoom Workplace? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Presentations:** 9.3/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.9/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind Zoom Workplace? - **Seller:** [Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97) - **Company Website:** www.zoom.com - **Year Founded:** 2011 - **HQ Location:** San Jose, CA - **Twitter:** @zoom 1,042,714 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea58933ffb5ea1e88769e70b1323ea336f3f35193bdf38ad87831cfc56794a9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2532259%2F&secure%5Burl_type%5D=linkedin_company_website) 13,494 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 51% Small, 31% Medium #### What Do G2 Reviewers Say About Zoom Workplace? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of Zoom Workplace, enjoying seamless access to features with just a click. - Users appreciate the **ease of collaboration** in Zoom Workplace, especially with breakout rooms and seamless screen sharing. - Users value the **reliability** of Zoom Workplace, ensuring seamless connectivity and stability even during adverse conditions. - Users find the **ease of use for meetings** in Zoom Workplace invaluable for seamless collaboration and productivity. - Users enjoy the **easy-to-use video conferencing** features of Zoom, facilitating smooth communication and collaboration in hybrid work settings. ##### Cons - Users note the **limited features** of Zoom Workplace, expressing a need for improved built-in collaboration tools. - Users experience **Zoom issues** like fatigue, connectivity problems, and confusing configurations that hinder their overall meeting effectiveness. - Users experience **Zoom fatigue** , notification overload, and connectivity issues, making long meetings feel overwhelming and impersonal. - Users find **missing features** in Zoom Workplace, like improved sharing links and chat access post-calls, frustrating. - Users often face **connection issues** with Zoom Workplace, leading to a frustrating and less seamless experience. #### What Are Recent G2 Reviews of Zoom Workplace? **["Effortlessly Connects Teams, Great for Remote Work"](https://www.g2.com/survey_responses/zoom-workplace-review-13232000)** **Rating:** 5.0/5.0 stars _— Mazelo X._ [Read full review](https://www.g2.com/survey_responses/zoom-workplace-review-13232000) **["Zoom’s One-Click Reliability with Seamless Screen Sharing and Stable Quality"](https://www.g2.com/survey_responses/zoom-workplace-review-13290295)** **Rating:** 4.5/5.0 stars _— Battier mal B._ [Read full review](https://www.g2.com/survey_responses/zoom-workplace-review-13290295) #### What Are G2 Users Discussing About Zoom Workplace? - [Is Zoom Workplace worth it?](https://www.g2.com/discussions/is-zoom-workplace-worth-it) - 30 comments, 38 upvotes - [What are your tips for using Zoom Workplace effectively?](https://www.g2.com/discussions/what-are-your-tips-for-using-zoom-workplace-effectively) - 8 comments, 11 upvotes - [What does Zoom do?](https://www.g2.com/discussions/what-does-zoom-do) - 30 comments, 12 upvotes - [What are the features offered by Zoom?](https://www.g2.com/discussions/what-are-the-features-offered-by-zoom) - 5 comments, 2 upvotes - [How do you add features in Zoom?](https://www.g2.com/discussions/how-do-you-add-features-in-zoom) - 18 comments, 2 upvotes ### [JioMeet](https://www.g2.com/es/products/jiomeet/reviews) Disfruta de conexiones virtuales fluidas con JioMeet, una aplicación india que acerca al mundo. JioMeet nos conecta a todos con sus soluciones de videoconferencia. No solo son las videollamadas fluidas, sino también la multitud de características que ofrece a sus usuarios lo que hace de JioMeet una plataforma revolucionaria para llamadas personales y profesionales. Además, con JioMeet Enterprise, las empresas de todos los sectores están empoderadas con características adicionales para conectar, colaborar y sinergizar eficientemente. Los profesionales pueden disfrutar de características y seguridad de nivel empresarial para mejorar su productividad en modelos de trabajo híbridos. JioMeet está trayendo una ola de transformación digital en cómo nos conectamos en llamadas personales y profesionales con su - ● Nuevo diseño intuitivo e interactivo ● Soporte multilingüe ● Integración con WhatsApp ● Reacciones en la llamada ● Capacidades para reuniones grandes ● Calidad de audio y video en HD ● Función de grabación para guardar tus recuerdos y reuniones ● Integraciones de aplicaciones en WhatsApp, Microsoft Teams y Microsoft Outlook ● Llamadas ilimitadas e ininterrumpidas de hasta 24 horas ● Reuniones protegidas con contraseña ● Fondos virtuales para personalizar la experiencia del usuario ● Capacidades de pizarra y compartir pantalla ● Modo solo audio para conexiones de internet inestables ● Soporte de inicio de sesión en múltiples dispositivos para hasta 5 dispositivos ● Cambiar sin problemas de un dispositivo a otro durante la llamada ● Diseño de vista de orador activo ● Salas de espera para permitir al anfitrión tener más control sobre los participantes de la reunión ● Crear grupos y comenzar a llamar/chatear con un solo clic ● Disponibilidad en Android, Windows, iOS, Mac, sistemas SIP/H.323 **Average Rating:** 4.4/5.0 **Total Reviews:** 457 #### How Do G2 Users Rate JioMeet? - **¿Ha sido the product un buen socio para hacer negocios?:** 8.9/10 (Category avg: 8.9/10) - **Presentaciones:** 8.8/10 (Category avg: 8.9/10) - **Permisos de participante:** 8.2/10 (Category avg: 8.8/10) - **Pizarra:** 8.2/10 (Category avg: 8.6/10) #### Who Is the Company Behind JioMeet? - **Vendedor:** [JioSign](https://www.g2.com/es/sellers/jiosign) - **Ubicación de la sede:** Ghansoli, IN - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f1d5d935f4cef667445682c733c60695d978a2c1577b3b2a1df0062946fc68d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjiosign%2F&secure%5Burl_type%5D=linkedin_company_website) #### Who Uses This Product? - **Who Uses This:** Estudiante, Ingeniero de software - **Top Industries:** Tecnología de la información y servicios, Software de Computadora - **Company Size:** 36% Small, 18% Medium #### What Do G2 Reviewers Say About JioMeet? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios admiran la **facilidad de uso** de JioMeet, disfrutando de su interfaz amigable y su experiencia fluida y sin complicaciones. - Los usuarios elogian a JioMeet por su **fácil configuración** , lo que lo convierte en una opción fácil de usar para videoconferencias. - Los usuarios aprecian la **calidad de video en alta definición** de JioMeet, haciendo que las interacciones virtuales sean fluidas y atractivas. - Los usuarios valoran la **conectividad confiable** de JioMeet, asegurando reuniones fluidas sin interrupciones, incluso con datos móviles. - Los usuarios elogian la **excelente calidad de audio** de JioMeet, mejorando la comunicación en tiempo real y haciendo que las interacciones sean fluidas. ##### Cons - Los usuarios encuentran que JioMeet tiene **características limitadas** , careciendo de herramientas de colaboración avanzadas en comparación con plataformas más robustas. - Los usuarios encuentran que JioMeet carece de **funciones avanzadas de colaboración** , lo que limita su efectividad para reuniones más grandes y complejas. - Los usuarios frecuentemente enfrentan **retraso de audio y problemas de conectividad** , afectando la calidad general de la experiencia de JioMeet. - Los usuarios informan de **mala calidad** con JioMeet, incluyendo retraso en el video, problemas de sincronización de audio y características limitadas en comparación con los competidores. - Los usuarios encuentran la **interfaz demasiado básica** en comparación con los competidores, necesitando características más avanzadas y una navegación más fluida. #### What Are Recent G2 Reviews of JioMeet? **["JioMeet hace que las llamadas de proyecto sean simples y confiables"](https://www.g2.com/es/survey_responses/jiomeet-review-13229749)** **Rating:** 4.5/5.0 stars _— Muhammed A._ [Read full review](https://www.g2.com/es/survey_responses/jiomeet-review-13229749) **["JioMeet limpio y confiable para reuniones fluidas y compartir pantalla"](https://www.g2.com/es/survey_responses/jiomeet-review-13195672)** **Rating:** 5.0/5.0 stars _— Ali Khusroo B._ [Read full review](https://www.g2.com/es/survey_responses/jiomeet-review-13195672) #### What Are G2 Users Discussing About JioMeet? - [¿Para qué se utiliza JioMeet?](https://www.g2.com/es/discussions/what-is-jiomeet-used-for) - 11 comments, 8 upvotes ### [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security. Access your data from anywhere, collaborate with team members in real time, meet with people virtually, and use thousands of predesigned templates to better communicate with customers and manage your business - all with built-in security technology that safeguards your data and devices from anywhere. Get the latest Office apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more. **Average Rating:** 4.6/5.0 **Total Reviews:** 5,545 #### How Do G2 Users Rate Microsoft 365? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Presentations:** 9.1/10 (Category avg: 8.9/10) - **Participant Permissions:** 9.0/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.6/10 (Category avg: 8.6/10) #### Who Is the Company Behind Microsoft 365? - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft 13,091,739 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website) 231,632 employees on LinkedIn® - **Ownership:** MSFT #### Who Uses This Product? - **Who Uses This:** Owner, Software Engineer - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 37% Medium, 35% Small #### What Do G2 Reviewers Say About Microsoft 365? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **ease of use** in Microsoft 365, enjoying straightforward implementation and seamless navigation. - Users appreciate the **seamless team collaboration** in Microsoft 365, enhancing efficiency and communication across various applications. - Users value the **easy integration with Microsoft apps** , enhancing data access and collaboration across devices. - Users value the **easy integration** of Microsoft 365 with other tools, enhancing collaboration and accessibility across devices. - Users love the **seamless integration** of Microsoft 365 with other apps, enhancing accessibility and collaboration. ##### Cons - Users find Microsoft 365 **too expensive** for small teams, encountering frustrating limitations and issues with updates. - Users find the **missing features** frustrating, as essential tools are locked behind higher-priced plans and updates disrupt functionality. - Users find the **learning curve daunting** with Microsoft 365, often feeling overwhelmed by its complexity and features. - Users often face **technical issues** with Microsoft 365, including slow performance and frustrating app updates and configurations. - Users find Microsoft 365 **lacking essential features** , especially with frequent updates that disrupt established workflows and settings. #### What Are Recent G2 Reviews of Microsoft 365? **["Microsoft 365: A Comprehensive, Secure Collaboration Ecosystem Powered by Copilot"](https://www.g2.com/survey_responses/microsoft-365-review-13193350)** **Rating:** 5.0/5.0 stars _— Rene "Rocky" E._ [Read full review](https://www.g2.com/survey_responses/microsoft-365-review-13193350) **["Microsoft 365: Productive, Secure, data life cycle management and Effortless Collaboration Anywhere"](https://www.g2.com/survey_responses/microsoft-365-review-13234875)** **Rating:** 5.0/5.0 stars _— patan b._ [Read full review](https://www.g2.com/survey_responses/microsoft-365-review-13234875) #### What Are G2 Users Discussing About Microsoft 365? - [What are the uses of Microsoft software?](https://www.g2.com/discussions/what-are-the-uses-of-microsoft-software) - 2 comments, 1 upvote - [What kind of software is Microsoft Office?](https://www.g2.com/discussions/what-kind-of-software-is-microsoft-office) - 1 comment, 1 upvote - [What programs are in Microsoft Office suite?](https://www.g2.com/discussions/what-programs-are-in-microsoft-office-suite) - 1 comment - [What is Microsoft Office features?](https://www.g2.com/discussions/what-is-microsoft-office-features) - 2 comments ### [Riverside](https://www.g2.com/products/riverside/reviews) Riverside (formerly Riverside.fm) is the all-in-one platform for recording, live streaming, editing, repurposing, and publishing studio-quality videos and podcasts. Creators and businesses use it to produce broadcast-quality content without the production maze of multiple tools, expensive studios, or technical expertise. Record up to 4K video and uncompressed audio locally on every participant’s device, so quality holds up even on bad internet. Edit by editing the transcript. Turn long recordings into clips, captions, show notes, and translations with AI. Webinars scale to 10,000 attendees. Trusted by independent podcasters like Tim Ferriss, Mel Robbins, and Guy Raz, and by brands including Spotify, Marvel, HubSpot, Microsoft, and Intuit. What are Riverside's core benefits? - All-in-one: Record, live stream, edit, repurpose, host, and publish from one platform. Studio-quality results, no studio needed: Up to 4K video and uncompressed audio, recorded locally so quality doesn’t depend on the internet connection. - AI that does the heavy lifting: Edit by chatting or by editing text, clip automatically, enhance audio, translate, and generate show notes in seconds. - Speed without compromising quality: Cut hours of post-production into minutes. - Maximum reach from every recording: Built-in repurposing into clips, captions, transcripts, translations, and social formats. - No learning curve: Easy enough for first-timers, deep enough for pros. Guests join from a browser link. What are Riverside's main features? - Record crystal-clear audio and video regardless of internet connection - Edit content with intuitive, time-saving tools leveraging AI - Repurpose content automatically for multiple channels - Live stream to any social platforms (YouTube, Facebook, Instagram, Twitch, and more) - Transcribe audio and video files in 100+ languages with 99% accuracy - Host and distribute your podcast to major directories like Spotify, Apple, and YouTube. What is Riverside best used for? For creators: - Podcast recording, editing, hosting, and publishing - Remote video interviews with guests anywhere in the world - YouTube videos and long-form content - Live shows and live podcasts - Solo recordings, screen capture, and tutorials For businesses and teams: - Marketing video: testimonials, case studies, social content, brand podcasts - Webinars and virtual events up to 10,000 attendees - Internal communications: town halls, executive updates, all-hands - Learning and development: training, onboarding, internal knowledge - Sales: demos, prospect calls, customer stories - Product: demos, recorded user calls, walkthroughs - Producers and agencies: multi-guest remote production with full producer control What does Riverside offer for businesses? Full production control: - Producer Mode: Run the session without appearing in the recording. Control guests’ mics, cameras, layouts, and teleprompters. - Studio branding: Lock fonts, colors, logos, and overlays so content stays on-brand at scale. Team collaboration: - Workspaces, roles, and permissions: Organize teams, assign access, share files inside/outside the company. - In-editor comments: Feedback without Slack threads or screen recordings. - Riverside API Scale and speed: - Unlimited recording, storage, and exports. - Simultaneous team editing. Enterprise-grade security and support: - End-to-end encryption. SSO available. - 24/7 live support - Dedicated Customer Success Manager. - Producer on demand **Average Rating:** 4.8/5.0 **Total Reviews:** 1,736 #### How Do G2 Users Rate Riverside? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) #### Who Is the Company Behind Riverside? - **Seller:** [Riverside](https://www.g2.com/sellers/riverside) - **Company Website:** riverside.com - **Year Founded:** 2020 - **HQ Location:** Palo Alto, California - **Twitter:** @RiversidedotFM 10,509 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0019de22888d50b222c26cd9bbb7c49aefd52f7e022cf82ecb406e771e4d40a7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Friverside-fm%2F&secure%5Burl_type%5D=linkedin_company_website) 450 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Founder, Owner - **Top Industries:** Entertainment, Media Production - **Company Size:** 89% Small, 10% Medium #### What Do G2 Reviewers Say About Riverside? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Riverside, simplifying podcast production and improving workflow significantly. - Users rave about Riverside's **superior audio quality** , making it the best choice for remote podcast recordings. - Users value the **high quality** of Riverside, praising its professionalism and intuitive features for video recording. - Users appreciate Riverside for its **streamlined and professional video recording** platform, highlighting its excellent support and features. - Users love the **high video quality** of Riverside, enabling them to produce professional-looking programs effortlessly. ##### Cons - Users report **recording issues** , including audio quality problems and cumbersome manual fixes for transcription errors. - Users find Riverside lacking **essential features** like green screen and collaborative tools, affecting overall usability and convenience. - Users wish for **feature enhancements** like native green screen capability and Zapier integration for better usability. - Users report **audio issues** , including buzzing noises and missing tracks, affecting their overall experience with Riverside. - Users report **editing issues** with Riverside, often needing external tools due to disconnection in the editing process. #### What Are Recent G2 Reviews of Riverside? **["Local recording saved my remote interview show!"](https://www.g2.com/survey_responses/riverside-review-13257044)** **Rating:** 5.0/5.0 stars _— Carlos M._ [Read full review](https://www.g2.com/survey_responses/riverside-review-13257044) **["Feature-Rich Podcast Production Made Easy—with Fast Support and AI Editing"](https://www.g2.com/survey_responses/riverside-review-13272233)** **Rating:** 5.0/5.0 stars _— Tom D._ [Read full review](https://www.g2.com/survey_responses/riverside-review-13272233) #### What Are G2 Users Discussing About Riverside? - [How do I record on Riverside FM?](https://www.g2.com/discussions/how-do-i-record-on-riverside-fm) - [Can you screen share on Riverside FM?](https://www.g2.com/discussions/can-you-screen-share-on-riverside-fm) - 3 comments - [What is Riverside FM?](https://www.g2.com/discussions/what-is-riverside-fm) - 2 comments - [How does Riverside FM work?](https://www.g2.com/discussions/how-does-riverside-fm-work) - 1 comment ### [GoTo Meeting](https://www.g2.com/es/products/goto-meeting/reviews) Un líder de la industria en videoconferencias en línea para empresas de todo el mundo, GoTo Meeting ahora forma parte de GoTo Connect, el software de comunicaciones todo en uno diseñado para PYMEs. La solución de Meeting, disponible para comprar por separado, es confiada por millones de personas cada día para la comunicación y colaboración virtual en tiempo real. Una solución profesional de reuniones en línea rápida, fácil y confiable que permite a los clientes reunirse cara a cara, conectarse con colegas a través de chat en la reunión o llamadas de conferencia, y compartir sus presentaciones en pantalla, todo con un clic de un botón. Nada puede igualar el impulso de su equipo o negocio cuando está impulsado por una solución de colaboración galardonada, la solución de Meeting de GoTo Connect combina productividad con flexibilidad para permitir a los empleados trabajar de manera efectiva en cualquier momento, en cualquier lugar y en cualquier dispositivo. **Average Rating:** 4.2/5.0 **Total Reviews:** 16,584 #### How Do G2 Users Rate GoTo Meeting? - **¿Ha sido the product un buen socio para hacer negocios?:** 8.7/10 (Category avg: 8.9/10) - **Presentaciones:** 9.0/10 (Category avg: 8.9/10) - **Permisos de participante:** 8.7/10 (Category avg: 8.8/10) - **Pizarra:** 8.6/10 (Category avg: 8.6/10) #### Who Is the Company Behind GoTo Meeting? - **Vendedor:** [GoTo](https://www.g2.com/es/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86) - **Año de fundación:** 2003 - **Ubicación de la sede:** Boston, MA - **Twitter:** @goto 41,211 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website) 993 empleados en LinkedIn® #### Who Uses This Product? - **Who Uses This:** Gerente de Proyecto, Ingeniero de software - **Top Industries:** Tecnología de la información y servicios, Software de Computadora - **Company Size:** 41% Small, 39% Medium #### What Do G2 Reviewers Say About GoTo Meeting? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios valoran la **facilidad de uso** de GoTo Meeting, permitiendo una programación y participación sin complicaciones y sin instalaciones. - A los usuarios les encanta la **fácil configuración** de GoTo Meeting, lo que permite un acceso rápido para los participantes sin instalaciones complejas. - Los usuarios valoran la **fiabilidad** de GoTo Meeting, beneficiándose de su rendimiento sin problemas y características fáciles de usar para la colaboración virtual. - Los usuarios aprecian la **interfaz intuitiva** de GoTo Meeting, lo que facilita la navegación para una colaboración en línea sin problemas. - Los usuarios elogian GoTo Meeting por su **compartición de pantalla excepcionalmente fácil** , haciendo que la colaboración sea sencilla y eficiente. ##### Cons - Los usuarios enfrentan problemas significativos de **integración** con GoTo Meeting, lo que limita la funcionalidad y requiere herramientas separadas para tareas esenciales. - Los usuarios experimentan problemas de **baja calidad** con GoTo Meeting, incluyendo caídas de audio y desafíos con la claridad del video. - Los usuarios encuentran la **interfaz de usuario poco intuitiva** , a menudo requieren asistencia y llevan a errores durante las reuniones. - Los usuarios encuentran GoTo Meeting **caro** , especialmente con muchas funciones útiles bloqueadas detrás de planes de pago y soporte limitado para participantes. - Los usuarios expresan frustración por las **funciones limitadas** en GoTo Meeting, deseando más funcionalidades para una colaboración mejorada. #### What Are Recent G2 Reviews of GoTo Meeting? **["Seamless and Reliable Online Meeting Solution"](https://www.g2.com/es/survey_responses/goto-meeting-review-11811982)** **Rating:** 5.0/5.0 stars _— Anish G._ [Read full review](https://www.g2.com/es/survey_responses/goto-meeting-review-11811982) **["Easy Setup, Reliable Audio/Video, and Great Collaboration Tools"](https://www.g2.com/es/survey_responses/goto-meeting-review-13316437)** **Rating:** 4.5/5.0 stars _— Operant s._ [Read full review](https://www.g2.com/es/survey_responses/goto-meeting-review-13316437) #### What Are G2 Users Discussing About GoTo Meeting? - [¿Qué hace que join.me sea una opción preferida para reuniones en línea y colaboración en equipo?](https://www.g2.com/es/discussions/what-makes-join-me-a-go-to-choice-for-online-meetings-and-team-collaboration) - 2 comments - [¿Qué características únicas hacen que GoTo Meeting se destaque en comparación con otras herramientas de videoconferencia?](https://www.g2.com/es/discussions/what-unique-features-make-goto-meeting-stand-out-in-comparison-to-other-video-conferencing-tools) - 2 comments - [¿Cómo se está utilizando join.me para mejorar la eficiencia operativa y la experiencia del usuario en su campo específico?](https://www.g2.com/es/discussions/how-is-join-me-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 2 comments - [¿Para qué se utiliza GoTo Meeting?](https://www.g2.com/es/discussions/what-is-goto-meeting-used-for) - 3 comments - [¿Para qué se utiliza join.me?](https://www.g2.com/es/discussions/join-me-what-is-join-me-used-for) - 2 comments ### [Amazon Chime](https://www.g2.com/products/amazon-chime/reviews) Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, you have the flexibility to choose the features that you need for online meetings, video conferencing, and business calling, and pay only when you use them. Amazon Chime Voice Connector is a service that carries your voice traffic over the internet and elastically scales to meet your capacity needs. This lets you save money by eliminating fixed telephone network costs and simplifies your voice network administration by transitioning it to the AWS Cloud. Choose how you communicate Amazon Chime lets you choose the communication options that are best suited for your business. You have the option to choose from meetings, chat, and business calling or use Voice Connector to direct your voice traffic over the internet. With Chime, you have the flexibility to choose the communication option that fits with your business needs, and the freedom to scale up or down as needed. Use one app for all your communication Amazon Chime lets you meet, chat, and place business phone calls with a single, secure application. You don’t need to switch between applications to collaborate and can instantly go from a chat to a call, share your screen, and even invite more people to join your meeting. When it’s time for your meeting, Amazon Chime will call you on all your devices to ensure you are never late and your meetings start on time. Pay only for what you use Amazon Chime offers pay-per-use pricing which lets you pay for features you use, on the days that you use them. With pay-per-use pricing there’s no upfront investment or long-term contracts. You can switch between Basic features that don’t include a charge, and Pro features that do include a charge. You can use the right features for your business without worrying about overspending. Online Meetings • Simplified join experience: Join with a simple tap, and avoid the need for lengthy passcodes, or choose “Running Late” to let everyone know they’re running behind schedule. • Join Meetings with Alexa: You can simply say “Alexa, start my meeting”, and Alexa gets your meeting started. Learn more about Alexa for Business • Amazon Chime call me: With Amazon Chime call me, you simply enter your phone number in the web application and answer the incoming call to join a meeting. • Dial-in: Amazon Chime offers dial-in numbers in over 70 countries and low per minute rates. • Personalized meeting links: Create and use personalized meeting URLs for your online meetings. • Record your meetings: Amazon Chime allows you to record your meetings. • Screen share: You can share your screen or present information, without requesting permission. You can also allow remote control of a screen share for richer collaboration. Video Conferencing • Conference room video systems: Amazon Chime supports most Session Initiation Protocol (SIP) and H.323 video conferencing systems, and meeting participants can join meetings by simply entering the meeting ID into the device console. • Video conferencing: You can use high-quality wideband audio and high-definition video conferencing for up to 16 people on your desktop, or 8 people on mobile devices. • High quality audio and HD video: Amazon Chime uses noise-cancelling wideband technology and High-definition video. Team Collaboration • Visual roster: The visual roster lets you see who has joined or declined the meeting, is running late, currently speaking, and lets you see where background noise is coming from so you mute that line. • Easy to schedule: Use your Outlook calendar, or add meet@chime.aws to your meeting invite. • Smart Presence: Amazon Chime uses smart presence to indicate your status, where green means you’re available, and red means you’re busy. You can also manually set your presence to indicate that you’re not available, or hide your presence status entirely. • Incoming Web Hooks: Developers can configure their applications to use incoming webhooks to post messages into Amazon Chime chat rooms as soon as application updates occur. Security • Built on AWS Cloud: Amazon Chime is an AWS service, which means you benefit from a data center and network architecture built to meet the requirements of the most security-sensitive organizations. In addition, Amazon Chime features security capabilities built directly into the service. • Encryption: Messages, voice, video, and content are encrypted using AES 256-bit encryption. • AWS CoudTrail Integration: You can log, continuously monitor, and record account activity related to actions taken in the Amazon Chime console, using AWS CloudTrail. • Single Sign On: Use Active Directory or SSO to authenticate and manage users. Users can use existing credentials to log in to Amazon Chime. **Average Rating:** 4.3/5.0 **Total Reviews:** 640 #### How Do G2 Users Rate Amazon Chime? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Presentations:** 8.8/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.4/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Amazon Chime? - **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) - **Year Founded:** 2006 - **HQ Location:** Seattle, WA - **Twitter:** @awscloud 2,232,483 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=072881eee28a2afe24f8d1bda9f20e3e146b9fb4b214f216411ce2ed6898b31e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famazon-web-services%2F&secure%5Burl_type%5D=linkedin_company_website) 147,094 employees on LinkedIn® - **Ownership:** NASDAQ: AMZN #### Who Uses This Product? - **Who Uses This:** Software Engineer, Student - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 35% Large, 31% Small #### What Do G2 Reviewers Say About Amazon Chime? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Amazon Chime, enhancing communication with its intuitive features and professional environment. - Users find **Amazon Chime's easy setup** to be smooth, allowing for quick access to meetings without hassle. - Users appreciate the **high-quality audio and video** of Amazon Chime, enhancing professional communication during meetings. - Users value the **reliable quality** of Amazon Chime, enhancing structured and professional communication during meetings. - Users rave about the **reliable and high-quality video experience** of Amazon Chime, enhancing effective communication in meetings. ##### Cons - Users find the **user interface lacking** , reporting that it feels rigid and less intuitive than competitors. - Users find Amazon Chime's **limited features** inadequate, especially when compared to more advanced competitor platforms. - Users find **missing features** in Amazon Chime, lacking intuitiveness and built-in collaboration tools compared to competitors. - Users often experience **connectivity issues** with Amazon Chime, including dropped connections and inconsistent screen sharing during calls. - Users experience **limited integrations** with Amazon Chime, making it feel less versatile than its competitors. #### What Are Recent G2 Reviews of Amazon Chime? **["Effortless One-Click Meetings with Crisp Audio, Noise Suppression, and Transcripts"](https://www.g2.com/survey_responses/amazon-chime-review-13139425)** **Rating:** 5.0/5.0 stars _— Praveen Prem Kumar S._ [Read full review](https://www.g2.com/survey_responses/amazon-chime-review-13139425) **["Frictionless Meeting Links and Smooth Calendar Integration"](https://www.g2.com/survey_responses/amazon-chime-review-12812753)** **Rating:** 4.5/5.0 stars _— Aditya K._ [Read full review](https://www.g2.com/survey_responses/amazon-chime-review-12812753) #### What Are G2 Users Discussing About Amazon Chime? - [What is Amazon Chime used for?](https://www.g2.com/discussions/what-is-amazon-chime-used-for) - 2 comments - [Who can use Amazon chime?](https://www.g2.com/discussions/amazon-chime-who-can-use-amazon-chime) - 2 comments - [Does chime work with Amazon?](https://www.g2.com/discussions/does-chime-work-with-amazon) - 2 comments - [What does Amazon chime do?](https://www.g2.com/discussions/what-does-amazon-chime-do) - 2 comments ### [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews) One stop solution to manage your online meetings, video conferencing, meeting rooms, business phones, and webinars for your organization. The best solution for your remote collaboration for the hybrid work. Communication and collaboration that cuts through EX to CX across all departments of an organization. Online meeting or web conferencing is a rapidly growing segment of the Internet as more businesses opt to connect with customers and partners remotely. Zoho Meeting is the easiest and most affordable online web conferencing tool to enhance the business collaboration with screen/application sharing, whiteboard sharing, remote control, audio, and video conferencing. It provides single users as well as small and large size organizations, a quick and easy way to host and conduct secure and cost-effective online meetings. Host product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser. Zoho Meeting is typically used in the following scenarios. You can host secure, robust web meetings and share your screen online with your remote audience using any browser or computer operating system. Your remote audience can be from any part of the world and they can be in different locations. Zoho Meeting saves time, travel and money by providing real-time virtual meetings - While face-to-face meetings are still a necessity and irreplaceable in many circumstances; the power of a Zoho Meeting provides the next best thing. Online meeting is also tightly integrated with Zoho CRM, Zoho Projects, Microsoft Teams, Slack, Gmail, and more. Now you can schedule, invite, host meetings and view reports and recording from your Zoho CRM account. You can organize cost-effective sales and marketing meetings with a few simple clicks of your mouse. Demonstrate your products and services to potential clients, connect with your colleagues for discussions and periodic meetings, engage larger audiences and even perform after-sales support. Simplify your sales process with online presentations, conduct web meetings for business strategy and marketing; communicate efficiently and quickly with your customers anywhere, anytime. You can target new prospects or announce new product launches to your existing customer base using Zoho Meeting. Host large virtual events and live stream them on social platform. Webinars and media launches can effectively be managed to save you a bundle in time and money. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,142 #### How Do G2 Users Rate Zoho Meeting? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Presentations:** 9.0/10 (Category avg: 8.9/10) - **Participant Permissions:** 9.0/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.7/10 (Category avg: 8.6/10) #### Who Is the Company Behind Zoho Meeting? - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho 137,880 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website) 30,766 employees on LinkedIn® - **Phone:** +1 (888) 900-9646 #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 80% Small, 15% Medium #### What Do G2 Reviewers Say About Zoho Meeting? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Zoho Meeting, making it accessible for users of all technical skills. - Users appreciate the **easy setup** of Zoho Meeting, enabling quick access to high-definition calls without app downloads. - Users value the **cost-effective features** of Zoho Meeting, noting its advantages over competitors in functionality. - Users enjoy the **simplicity** of Zoho Meeting, finding it fast and easy to start meetings effortlessly. - Users find Zoho Meeting to be exceptionally **affordable** , providing great value for small and medium teams. ##### Cons - Users experience **lag and blurry video** , which detracts from the overall effectiveness of Zoho Meeting. - Users experience **audio issues** with Zoho Meeting, leading to frustrating communication problems during sessions. - Users find **missing features** in Zoho Meeting, such as limited customization and lack of advanced engagement tools. - Users find the **missing functionality** of basic features frustrating, limiting their experience and usability. - Users often experience **poor quality** issues like lag, blurry video, and audio problems during calls on Zoho Meeting. #### What Are Recent G2 Reviews of Zoho Meeting? **["Sharing my screen saves me from a lot of back-and-forth"](https://www.g2.com/survey_responses/zoho-meeting-review-13064237)** **Rating:** 4.5/5.0 stars _— Alamgir H._ [Read full review](https://www.g2.com/survey_responses/zoho-meeting-review-13064237) **["Zoho Meeting Just Works: Easy Setup, Reliable Webinars, Great Value"](https://www.g2.com/survey_responses/zoho-meeting-review-13071020)** **Rating:** 5.0/5.0 stars _— Beyond T._ [Read full review](https://www.g2.com/survey_responses/zoho-meeting-review-13071020) #### What Are G2 Users Discussing About Zoho Meeting? - [What is Zoho Meeting used for?](https://www.g2.com/discussions/zoho-meeting-what-is-zoho-meeting-used-for) - 1 comment - [How do I host a Zoho Meeting?](https://www.g2.com/discussions/how-do-i-host-a-zoho-meeting) - 1 comment - [Is Zoho Meeting free?](https://www.g2.com/discussions/is-zoho-meeting-free) - 2 comments, 1 upvote - [What is Zoho Meeting used for?](https://www.g2.com/discussions/what-is-zoho-meeting-used-for) - 2 comments ### [RingEX](https://www.g2.com/products/ringex/reviews) WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful. **Average Rating:** 4.2/5.0 **Total Reviews:** 1,394 #### How Do G2 Users Rate RingEX? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Presentations:** 9.0/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.9/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.6/10 (Category avg: 8.6/10) #### Who Is the Company Behind RingEX? - **Seller:** [RingCentral](https://www.g2.com/sellers/ringcentral) - **Company Website:** www.ringcentral.com - **Year Founded:** 1999 - **HQ Location:** Belmont, CA - **Twitter:** @RingCentral 61,963 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5feb596db1b6a55b89021e6c3d499a6bb38b1cce9bfb6bcc3e569df83d09956&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F60868%2F&secure%5Burl_type%5D=linkedin_company_website) 6,726 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 57% Small, 34% Medium #### What Do G2 Reviewers Say About RingEX? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of RingEX, making communication and collaboration seamless for their teams. - Users value the **helpful customer support** of RingEX, enhancing the overall experience and usability for everyone. - Users appreciate the **high-definition voice quality** of RingEX, enhancing communication and customer support experiences. - Users praise the **user-friendly interface** and **AI note-taking** , enhancing communication and collaboration efficiently. - Users find RingEX to be **incredibly helpful** for maintaining client connections, enhancing reliability and support. ##### Cons - Users find the **customer support challenging** , often facing difficulties in communication and unnecessary complications. - Users find the **complex processes** in RingEX challenging, particularly when navigating setup and administration aspects. - Users often face **call issues** with RingEX, including inadequate tracking of calls and poor customer support experiences. - Users find the **customer support difficult to access** , making resolutions more complicated than necessary for known issues. - Users find the **admin config options unintuitive** , making tasks like changing voicemail messages and hold music overly complex. #### What Are Recent G2 Reviews of RingEX? **["Seamless Integration and Exceptional Support"](https://www.g2.com/survey_responses/ringex-review-12608346)** **Rating:** 5.0/5.0 stars _— Javier M._ [Read full review](https://www.g2.com/survey_responses/ringex-review-12608346) **["RingEX Became My Main Calling App for Group Work"](https://www.g2.com/survey_responses/ringex-review-13169167)** **Rating:** 5.0/5.0 stars _— Aashu J._ [Read full review](https://www.g2.com/survey_responses/ringex-review-13169167) #### What Are G2 Users Discussing About RingEX? - [What is RingCentral MVP used for?](https://www.g2.com/discussions/what-is-ringcentral-mvp-used-for) - [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) - 2 comments - [What are the three RingCentral plans products?](https://www.g2.com/discussions/what-are-the-three-ringcentral-plans-products) - [What is RingCentral office?](https://www.g2.com/discussions/what-is-ringcentral-office) ### [Avaya Unified Communications](https://www.g2.com/products/avaya-unified-communications/reviews) Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility. Core Capabilities Avaya Unified Communications encompasses a comprehensive set of features including: Voice & Calling: VoIP, call forwarding, transfer, conferencing, and multi-line support Messaging & Presence: Instant messaging, presence awareness (showing who is available, busy, or offline), and SMS/fax capabilities Video Conferencing: Browser-based HD video conferencing with screen sharing, annotation tools, and personalized meeting rooms Collaboration: Team workspaces, calendar integration, contact management, and third-party application integration Deployment Models Avaya offers multiple UC solutions to suit different organizational needs: Avaya Cloud Office is a cloud-based Unified Communications as a Service (UCaaS) platform providing phones, apps, messaging, conferencing, video, and team meeting capabilities in a single, flexible offering. Available in Standard, Premium, and Ultimate subscription tiers, it delivers streamlined global management with minimal IT overhead. Avaya IP Office Subscription supports both traditional Telephony Users and advanced UC Users. UC Users gain mobility features including softphone applications, video calling, instant messaging, presence capabilities, and integrations with Salesforce, Outlook, and Microsoft Teams. Avaya Aura is a communications platform that can be deployed on-premises, in private cloud, or in hybrid configurations, providing a robust foundation for voice, video, messaging, and collaboration with integration for modern collaboration tools. Avaya Aura Private Cloud offers cloud-hosted UC bundles—Essentials, Advanced, and Ultra—with capabilities including telephony, voicemail, instant messaging, team conferencing, mobility, and seamless integration with Microsoft Teams and Zoom. Avaya Managed Services provides dedicated support for organizations seeking operational simplification, with tiered UC offerings and ongoing vendor management. Key Benefits Unified Experience: Single interface for all communication modes reduces context-switching and improves productivity Mobility: Work from anywhere with secure mobile access and multi-device call management Scalability: Solutions for small teams to large enterprises with flexible subscription and licensing models Integration: Seamless compatibility with Microsoft Teams, Zoom, Salesforce, and other business-critical applications Security: Enterprise-grade security with device enrollment, call detail recording, and compliance features Cost Efficiency: Cloud-based options reduce capital infrastructure investment and IT management overhead Summary Avaya Unified Communications serves organizations seeking modern, integrated communication platforms that support hybrid and remote work, reduce communication silos, and enable employees to collaborate effectively from any location. Whether deployed on-premises, in the cloud, or in hybrid configurations, Avaya UC provides the flexibility, reliability, and feature richness enterprises require. **Average Rating:** 4.2/5.0 **Total Reviews:** 38 #### How Do G2 Users Rate Avaya Unified Communications? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Presentations:** 10.0/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.8/10 (Category avg: 8.8/10) #### Who Is the Company Behind Avaya Unified Communications? - **Seller:** [Avaya](https://www.g2.com/sellers/avaya) - **Year Founded:** 2000 - **HQ Location:** Morristown, NJ - **Twitter:** @Avaya 36,704 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb7b6b87b0fee52cbc9e0a2fcc8e720949ef23b4dac0afa2a3d3662f9753a20a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1494%2F&secure%5Burl_type%5D=linkedin_company_website) 11,775 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 60% Large, 24% Medium #### What Do G2 Reviewers Say About Avaya Unified Communications? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **seamless communication features** of Avaya UCaaS, enhancing collaboration and connectivity across the board. - Users value the **high level of customizability** in Avaya Unified Communications, enhancing their communication and productivity. - Users value the **customization options** in Avaya UCaaS, enhancing communication efficiency and flexibility for their needs. - Users find the **ease of use** of Avaya Unified Communications enhances efficiency, streamlining their communication processes. - Users value the **easy implementation** of Avaya Unified Communications, appreciating its intuitive handling and setup process. ##### Cons - Users often face **audio issues** with Avaya, leading to dropped calls and frustrating lag during video conferences. - Users experience **audio problems** with Avaya, including missed calls and glitches, negatively impacting communication quality. - Users express frustration with **call connectivity issues** , noting that configuration is critical to prevent errors and drops. - Users face **call drops** and audio glitches with Avaya, impacting their communication experience significantly. - Users frequently experience **connection issues** with Avaya, leading to dropped calls and audio glitches during communication. #### What Are Recent G2 Reviews of Avaya Unified Communications? **["Crystal-Clear Calls with Flexible Call Settings"](https://www.g2.com/survey_responses/avaya-unified-communications-review-12316055)** **Rating:** 5.0/5.0 stars _— Jose Pablo P._ [Read full review](https://www.g2.com/survey_responses/avaya-unified-communications-review-12316055) **["superb"](https://www.g2.com/survey_responses/avaya-unified-communications-review-3175470)** **Rating:** 4.5/5.0 stars _— Verified User in Banking_ [Read full review](https://www.g2.com/survey_responses/avaya-unified-communications-review-3175470) ### [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) Adobe Connect empowers you with the true potential of virtual technology to craft unforgettable stories. Utilize its adaptable platform to create and present exceptional virtual experiences for diverse audiences. Elevate your training sessions, webinars, and meetings, making them extraordinary while ensuring secure outreach beyond the ordinary. Create Genuine Connections: Redefine audience engagement by crafting immersive virtual experiences using robust storyboarding and engagement design tools. Global Outreach: Harness the genuine power of virtual communication to connect with audiences from various backgrounds and abilities worldwide. All-in-One Solution: Your search ends here. A unified platform to plan, execute, and monitor your events. We've got all your event workflows covered. **Average Rating:** 4.0/5.0 **Total Reviews:** 918 #### How Do G2 Users Rate Adobe Connect? - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.9/10) - **Presentations:** 8.9/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.6/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Adobe Connect? - **Seller:** [Adobe](https://www.g2.com/sellers/adobe) - **Year Founded:** 1982 - **HQ Location:** San Jose, CA - **Twitter:** @Adobe 956,842 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4bd838466d461c6fe81e09c861e82adaaf56d5a567f856b855f9808677f90560&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1480%2F&secure%5Burl_type%5D=linkedin_company_website) 42,087 employees on LinkedIn® - **Ownership:** NASDAQ:ADBE #### Who Uses This Product? - **Who Uses This:** Teacher, Instructor - **Top Industries:** Higher Education, Primary/Secondary Education - **Company Size:** 37% Medium, 33% Large #### What Do G2 Reviewers Say About Adobe Connect? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Adobe Connect, enhancing their virtual communication and project collaboration efficiently. - Users appreciate the **robust features** of Adobe Connect for effective collaboration and presentation in virtual workspaces. - Users commend the **excellent video quality** of Adobe Connect, enhancing their virtual meetings and collaboration effectively. - Users value the **efficiency** of Adobe Connect, enhancing collaboration and presentation capabilities for seamless virtual teamwork. - Users value the **high security** of Adobe Connect, ensuring confidentiality and controlled access during virtual meetings. ##### Cons - Users find Adobe Connect to be **expensive for smaller organizations** , limiting access to essential features and functionality. - Users find the **mobile app performance lacking** on phones and older laptops, preferring more functionality from desktop versions. - Users experience **inconsistent audio and video quality** , and dislike limited mic access without purchasing the software for hosting. - Users experience **admin control issues** that limit personal access and hinder effective participation in meetings. - Users experience **application instability** on mobile devices and older laptops, leading to a frustrating experience. #### What Are Recent G2 Reviews of Adobe Connect? **["Adobe Connect, a platform that helps you advance your projects and work goals."](https://www.g2.com/survey_responses/adobe-connect-review-11711543)** **Rating:** 5.0/5.0 stars _— Daniel K._ [Read full review](https://www.g2.com/survey_responses/adobe-connect-review-11711543) **["Share your stories and work projects using Adobe Connect's virtual communication features."](https://www.g2.com/survey_responses/adobe-connect-review-12717016)** **Rating:** 5.0/5.0 stars _— Amir S._ [Read full review](https://www.g2.com/survey_responses/adobe-connect-review-12717016) #### What Are G2 Users Discussing About Adobe Connect? - [What is Adobe Connect used for?](https://www.g2.com/discussions/what-is-adobe-connect-used-for) - 1 comment - [What is step away in Adobe Connect?](https://www.g2.com/discussions/what-is-step-away-in-adobe-connect) - 1 comment - [How do I use Adobe Connect?](https://www.g2.com/discussions/how-do-i-use-adobe-connect) - [Is Adobe Connect free?](https://www.g2.com/discussions/is-adobe-connect-free) - 1 comment - [What can Adobe Connect do?](https://www.g2.com/discussions/what-can-adobe-connect-do) - 1 comment ### [Gather](https://www.g2.com/products/gather-town-gather/reviews) Gather is an AI-powered workspace that brings together meetings, chat, and context from all your teammates and apps. - All-in-one communication suite: Schedule meetings, join coworking sessions, and communicate async with rich chat—all in one integrated workspace. - The information you need in an instant: Get fast, accurate answers without wasting time in message threads and meetings. - Collaborate instantly: Forget scheduling and meeting links. Look around to find who’s free and start talking in seconds. - Create your ideal workspace in minutes: Move meeting rooms, organize team areas, and customize your space precisely how you need for maximum productivity. - Minimize distractions: You decide who gets your attention. Control what you see and hear, and show others when you're busy. - Connect your favorite apps: Bring live updates & app-specific context right into Gather. Try Gather free with your team. Your first 30 days are on us! **Average Rating:** 4.8/5.0 **Total Reviews:** 319 #### How Do G2 Users Rate Gather? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Presentations:** 9.1/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.2/10 (Category avg: 8.8/10) - **Whiteboarding:** 7.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind Gather? - **Seller:** [Gather.town](https://www.g2.com/sellers/gather-town) - **Year Founded:** 2020 - **HQ Location:** San Francisco, CA - **Twitter:** @gather\_town 14,153 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ca290606fd9233f06956b88dc102d69cb69e56898cabb487a5d8b8cd85bea672&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgathertown&secure%5Burl_type%5D=linkedin_company_website) 77 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CTO, Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 67% Small, 23% Medium #### What Do G2 Reviewers Say About Gather? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **natural team collaboration** in Gather, enhancing connections and fostering a vibrant, interactive workspace. - Users love how Gather fosters **a sense of connection** in remote work, allowing for spontaneous interactions and collaboration. - Users praise the **ease of use** of Gather, finding it intuitive and simple to integrate into their workflow. - Users love the **seamless remote collaboration** in Gather, making teamwork feel as natural and engaging as an in-person experience. - Users appreciate the **playful and customizable interface** of Gather, enhancing collaboration and making remote work feel more connected. ##### Cons - Users experience **slow performance** with Gather, especially on lower-end devices or slower internet, impacting usability and engagement. - Users feel the **missing features** in Gather's V2 detract from the overall experience and usability. - Users report a **steep learning curve** with Gather, making team onboarding and comfortable usage a challenge. - Users experience **technical issues** with Gather, including performance problems on older devices and occasional connectivity glitches. - Users experience **performance issues** on slower connections and devices, impacting usability and overall satisfaction with Gather. #### What Are Recent G2 Reviews of Gather? **["An Engaging Virtual Workspace for Seamless Remote Collaboration"](https://www.g2.com/survey_responses/gather-review-12908513)** **Rating:** 4.0/5.0 stars _— Jeni J._ [Read full review](https://www.g2.com/survey_responses/gather-review-12908513) **["It Keeps Team Collaboration and Planning More Organized"](https://www.g2.com/survey_responses/gather-review-12928844)** **Rating:** 5.0/5.0 stars _— Ishan S._ [Read full review](https://www.g2.com/survey_responses/gather-review-12928844) ### [ClickMeeting](https://www.g2.com/products/clickmeeting/reviews) ClickMeeting is a feature-rich, browser-based webinar and online meeting platform, chosen and loved by thousands of marketers, salespeople, teachers, trainers, and managers worldwide. ClickMeeting is suitable for freelancers and organizations of all types: from micro-businesses to international enterprises. It proves its worth as a multi-purpose application dedicated to managing and running various types of online events: • Online meetings – where up to 25 attendees can see, hear and talk to each other in one virtual conference room. • Live webinars – to present your content to a broader audience of up to 1000 attendees in real-time. • Automated webinars – to put your webinars on autopilot and win back your time in the process. • On-demand webinars – to let your audience watch your webinar recordings whenever they want. • Paid webinars – to sell access to your online courses and training sessions and to transform your expertise into a primary or additional source of revenue. • Huge virtual events – to scale up and stream your content to thousands of attendees with webcast technology. By choosing ClickMeeting, you don't have to worry about your and your users' data and privacy. As a European entity, ClickMeeting is required to act in accordance with GDPR - the most comprehensive catalog of information processing rules. **Average Rating:** 4.2/5.0 **Total Reviews:** 269 #### How Do G2 Users Rate ClickMeeting? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Presentations:** 8.8/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.8/10 (Category avg: 8.8/10) - **Whiteboarding:** 9.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind ClickMeeting? - **Seller:** [ClickMeeting](https://www.g2.com/sellers/clickmeeting) - **Year Founded:** 2012 - **HQ Location:** Gdansk, Poland - **Twitter:** @clickmeeting 5,208 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=02a58e78e5b05d25705d8051158647187809e4b856c004ac23c06f3a705d5c08&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1514856%2F&secure%5Burl_type%5D=linkedin_company_website) 78 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** E-Learning, Non-Profit Organization Management - **Company Size:** 66% Small, 25% Medium #### What Do G2 Reviewers Say About ClickMeeting? _AI-generated summary from verified user reviews_ ##### Pros - Users find ClickMeeting **easy to use** , enhancing event management with its simple interface and powerful features. - Users appreciate the **intuitive interface and excellent support** of ClickMeeting, enhancing their webinar experience significantly. - Users commend ClickMeeting for its **intuitive interface** , making hosting webinars easy even for non-tech-savvy individuals. - Users commend the **reliability** of ClickMeeting, praising its smooth performance even with large audiences during webinars. - Users appreciate the **prompt and helpful customer support** from ClickMeeting, enhancing their overall experience significantly. ##### Cons - Users experience **connection issues** occasionally, impacting their ability to engage smoothly during meetings. - Users often face **connectivity issues** that can disrupt the experience, affecting reliability and ease of use. - Users find ClickMeeting's pricing to be **high** , especially for smaller businesses needing higher attendee limits. - Users find **limited customization** options for design and branding on ClickMeeting, which can restrict personalization efforts. - Users note the **missing features** on mobile compared to desktop and suggest improvements for event navigation. #### What Are Recent G2 Reviews of ClickMeeting? **["Useful for Managing Webinars, Meetings, and Online Sessions"](https://www.g2.com/survey_responses/clickmeeting-review-12958095)** **Rating:** 4.5/5.0 stars _— Ishan S._ [Read full review](https://www.g2.com/survey_responses/clickmeeting-review-12958095) **["ClickMeeting: Easy, Feature-Rich Webinars with Powerful Automation and Great Support"](https://www.g2.com/survey_responses/clickmeeting-review-12899002)** **Rating:** 5.0/5.0 stars _— Marketing K._ [Read full review](https://www.g2.com/survey_responses/clickmeeting-review-12899002) #### What Are G2 Users Discussing About ClickMeeting? - [What is ClickMeeting used for?](https://www.g2.com/discussions/what-is-clickmeeting-used-for) - [Which webinar software is the best?](https://www.g2.com/discussions/clickmeeting-which-webinar-software-is-the-best) - [Is ClickMeeting safe?](https://www.g2.com/discussions/is-clickmeeting-safe) - [How do I use ClickMeeting?](https://www.g2.com/discussions/how-do-i-use-clickmeeting) - [What is ClickMeeting?](https://www.g2.com/discussions/what-is-clickmeeting) - ‹ Prev ‹ Prev - 1 - [2](/categories/video-conferencing?order=g2_score&page=2#product-list) - [3](/categories/video-conferencing?order=g2_score&page=3#product-list) - [4](/categories/video-conferencing?order=g2_score&page=4#product-list) - [5](/categories/video-conferencing?order=g2_score&page=5#product-list) - … - [15](/categories/video-conferencing?order=g2_score&page=15#product-list) - [16](/categories/video-conferencing?order=g2_score&page=16#product-list) - [Next › Next ›](/categories/video-conferencing?order=g2_score&page=2#product-list) Spotlight Categories [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr) [Environmental Health and Safety Software](https://www.g2.com/categories/environmental-health-and-safety) [SEO Tools](https://www.g2.com/categories/seo-tools) [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding) [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt) Similar Categories - [Team Collaboration](/categories/team-collaboration) - [Other Collaboration](/categories/other-collaboration) - [Agentic AI Browser](/categories/agentic-ai-browser) - [AI Meeting Assistants](/categories/ai-meeting-assistants) - [AI Presentation Tools](/categories/ai-presentation-tools) - [Audio Conferencing](/categories/audio-conferencing) - [Board Management](/categories/board-management) - [Bookmark Manager](/categories/bookmark-manager) - [Browser](/categories/browsers) - [Business Scheduling](/categories/business-scheduling) - [Calendar](/categories/calendar-software) - [Cloud PBX Platforms](/categories/cloud-pbx-platforms) - [Collaborative Research Writing Tools](/categories/collaborative-research-writing-tools) - [Decision-Making](/categories/decision-making) - [Digital Adoption Platform](/categories/digital-adoption-platform) [Browse Video Conferencing Themes](/categories/video-conferencing/themes) ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash") NP Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash) Updated April 9, 2026 Video conferencing software enables online communication through audio calls, video meetings, and virtual seminars, offering built-in capabilities such as chat, screen sharing, and recording to support long-distance collaboration and reduce travel costs. These tools allow employees, partners, and customers to meet virtually from any location while maintaining consistent and effective communication. ### Core Capabilities of Video Conferencing Software To qualify for inclusion in the Video Conferencing category, a product must: - Provide online video and audio communication between two or more parties - Allow video conference hosts to modify meeting specifications and invite guests - Offer features such as screen sharing and chat within individual conferences - Offer recording capabilities for future reference or presentations ### How Video Conferencing Software Differs from Other Tools Video conferencing platforms reduce the need for in-person meetings by supporting both quick internal discussions and formal client sessions. Unlike broader collaboration or communication suites, these tools focus specifically on real-time visual and audio interaction. Some systems also integrate with related tools like [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) and [CRM Software](https://www.g2.com/categories/crm), syncing key business data to streamline follow-up actions and account updates. ### Insights from G2 on Video Conferencing Software Based on category trends on G2, the convenience of eliminating travel, the ability to connect dispersed teams, and the improved consistency of client and internal communication stand out as primary benefits. Top Tools at a Glance | Product | Best for | User Review | | --- | --- | --- | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")](https://www.g2.com/products/google-workspace/reviews)[Google Workspace](https://www.g2.com/products/google-workspace/reviews)[4.6/5(48,173)](https://www.g2.com/products/google-workspace/reviews) | Integrated collaboration workspace | "All-in-One, Fast, and User-Friendly with Smart Auto-Suggestions" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_218a6468d313312e43446d6a8135f441/microsoft-teams.png "Product Avatar Image")](https://www.g2.com/products/microsoft-teams/reviews)[Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)[4.4/5(19,271)](https://www.g2.com/products/microsoft-teams/reviews) | Enterprise chat and meetings | "Microsoft Teams Makes Everyday Team Collaboration Easier" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ced7ac8079efaa2bfefdea53d11f54bb/cisco-webex-suite.png "Product Avatar Image")](https://www.g2.com/products/cisco-webex-suite/reviews)[Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews)[4.2/5(18,927)](https://www.g2.com/products/cisco-webex-suite/reviews) | Structured enterprise meetings | "Reliable video conferencing and project plaining suite" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e4029f90aa02b12ad570377a645f5ed9/zoom-workplace.png "Product Avatar Image")](https://www.g2.com/products/zoom-workplace/reviews)[Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)[4.5/5(56,567)](https://www.g2.com/products/zoom-workplace/reviews) | Easy video meetings with recording | "Zoom’s One-Click Reliability with Seamless Screen Sharing and Stable Quality" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_56ab507fa7050ddf8f644e6e63d0ccea/jiomeet.png "Product Avatar Image")](https://www.g2.com/products/jiomeet/reviews)[JioMeet](https://www.g2.com/products/jiomeet/reviews)[4.4/5(604)](https://www.g2.com/products/jiomeet/reviews) | Simple video calls | "JioMeet Makes Project Calls Simple and Reliable" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image")](https://www.g2.com/products/microsoft365/reviews)[Microsoft 365](https://www.g2.com/products/microsoft365/reviews)[4.6/5(5,858)](https://www.g2.com/products/microsoft365/reviews) | Productivity suite with meeting access | "Microsoft 365: Productive, Secure, data life cycle management and Effortless Collaboration Anywhere" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e79ca793b5194435a820f255cea120d4/goto-meeting.png "Product Avatar Image")](https://www.g2.com/products/goto-meeting/reviews)[GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews)[4.2/5(17,121)](https://www.g2.com/products/goto-meeting/reviews) | Simple remote meeting access | "Streamlined Meetings, Room for Chat Improvement" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dd2cb7ce28768d6490870c9453edea61/amazon-chime.png "Product Avatar Image")](https://www.g2.com/products/amazon-chime/reviews)[Amazon Chime](https://www.g2.com/products/amazon-chime/reviews)[4.3/5(735)](https://www.g2.com/products/amazon-chime/reviews) | AWS-aligned meeting communication | "Frictionless Meeting Links and Smooth Calendar Integration" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f60536ec4900cf8411336a8b1315310/zoho-meeting.png "Product Avatar Image")](https://www.g2.com/products/zoho-meeting/reviews)[Zoho](https://www.g2.com/products/zoho-meeting/reviews)[4.5/5(1,253)](https://www.g2.com/products/zoho-meeting/reviews) | Webinars and online meetings | "Sharing my screen saves me from a lot of back-and-forth" | * * * Show More ### Video Conferencing Topics - [What is Video Conferencing Software?](#what-is-video-conferencing-software) - [What are the Common Features of Video Conferencing Software?](#what-are-the-common-features-of-video-conferencing-software) - [What are the Benefits of Video Conferencing Software?](#what-are-the-benefits-of-video-conferencing-software) - [Who Uses Video Conferencing Software?](#who-uses-video-conferencing-software) - [Challenges with Video Conferencing Software ](#challenges-with-video-conferencing-software) - [What are the top video conferencing software options for remote teams?](#what-are-the-top-video-conferencing-software-options-for-remote-teams) - [What is the best video conferencing app for small businesses?](#what-is-the-best-video-conferencing-app-for-small-businesses) - [How to Buy Video Conferencing Software ](#how-to-buy-video-conferencing-software) - [Video Conferencing Software Trends](#video-conferencing-software-trends) [ ### Video Conferencing Topics Expand/Collapse ](#) - [What is Video Conferencing Software?](#what-is-video-conferencing-software) - [What are the Common Features of Video Conferencing Software?](#what-are-the-common-features-of-video-conferencing-software) - [What are the Benefits of Video Conferencing Software?](#what-are-the-benefits-of-video-conferencing-software) - [Who Uses Video Conferencing Software?](#who-uses-video-conferencing-software) - [Challenges with Video Conferencing Software ](#challenges-with-video-conferencing-software) - [What are the top video conferencing software options for remote teams?](#what-are-the-top-video-conferencing-software-options-for-remote-teams) - [What is the best video conferencing app for small businesses?](#what-is-the-best-video-conferencing-app-for-small-businesses) - [How to Buy Video Conferencing Software ](#how-to-buy-video-conferencing-software) - [Video Conferencing Software Trends](#video-conferencing-software-trends) ## Learn More About Video Conferencing Software ### What is Video Conferencing Software? Video conferencing software enables online communication for audio meetings, video meetings, and seminars, with built-in features such as chat, screen sharing, and recording. This software can be an incredibly flexible tool in a business’s software ecosystem. Video conferencing solutions eliminate the need for in-person attendance, adding convenience to daily schedules for all involved, improving client relationships, and ensuring open and consistent communication between teams. These solutions can be used for internal check-ins, conference calls, external meetings, and presentations. Many video conferencing tools also offer additional functionality outside of video conferencing itself, providing file sharing and instant communication features that support collaboration within teams. Some video conferencing systems offer integrations with [marketing automation software](https://www.g2.com/categories/marketing-automation) and [CRM software](https://www.g2.com/categories/crm) to sync critical business data into relevant conferences and allow for streamlined follow-up communications and updates to contact accounts. Outside of the straightforward video calling capability, many video conferencing products come with extensive feature sets that support collaboration and communication on several fronts. This can include the option for simple audio calling without video, whiteboarding and screen sharing, and call recording tools. Understanding which of these features the business might need outside of video conferencing is key to finding the best product. ### What are the Common Features of Video Conferencing Software? The following are some core features within video conferencing software that enable users to communicate and collaborate in real time: **Video calling:** Apart from face-to-face meetings, high-quality video calls are the next best thing for one-on-ones or team meetings. Video calling not only enhances collaboration but helps teams feel more connected when they are unable to meet in person. **Audio calling** : Many video conferencing tools will offer the option to attend a video conference via audio only by joining via a dial-in number. These calls are akin to a typical phone call or phone system, and utilize VoIP software. Similarly, most products will give participants the option to join a conference call with either audio only or video and audio. **Recording:** Products with this feature will allow users to record a video or audio conference call so it can be reviewed later. Some products will even host the recorded video within the platform with the option to download it to share either within or outside of the organization. **Screen sharing:** This feature allows participants to share their screens alongside, or instead of, a webcam feed. [Screen sharing software](https://www.g2.com/categories/screen-sharing) is a great collaborative tool, especially for remote or hybrid teams that participate in frequent online meetings.  **Document sharing:** Document sharing features will occasionally be built inside of a text chat function, but this is not a hard-and-fast rule. Some video conferencing software will offer straightforward document sharing without a text chat. **Scheduling:** The ability to schedule meetings in-app comes with some video conferencing tools. Others will integrate with external scheduling or [calendar software](https://www.g2.com/categories/calendar). **Text chat:** Some video conferencing tools provide a live text chat for participants to use alongside or instead of audio. These text chats can be recorded and referred to later. Some video conferencing products will allow for peer-to-peer or peer-to-group instant messaging outside of video meetings as well. **Presentations:** While some video conferencing tools will allow for presentation hosting via integration with external [presentation software](https://www.g2.com/categories/presentation), others will allow users to build and present slideshows within the application. **Subtitles and closed captions:** Some video conferencing products offer subtitles and closed captions, which is not only inclusive but allows global teams to reduce friction around language barriers or cultural differences. In some cases, live transcription may be available as well. However, the supported languages may differ from one product to another. **Other Features of Video Conferencing Software:** [Hand Raising](https://www.g2.com/categories/video-conferencing/f/hand-raising), [Presentations](https://www.g2.com/categories/video-conferencing/f/presentations), [Whiteboarding](https://www.g2.com/categories/video-conferencing/f/whiteboarding) ### What are the Benefits of Video Conferencing Software? **Save costs:** Video conferencing software can be a financially beneficial tool as it can save users the costs associated with long distance and international calls. For businesses, this means no hiccups in communication for remote employees, potential prospects, or outside stakeholders, regardless of travel capability. Video conferencing software can also reduce travel costs by allowing employees to attend meetings from the comfort of their office. This can be especially useful for small businesses looking to grow without exorbitant travel costs. Another financial benefit of some video conferencing platforms is the ability to utilize this software in replacement of traditional [webinar software](https://www.g2.com/categories/webinar). If a company needs to host a webinar or virtual event but doesn’t necessarily need all of the bells and whistles of a traditional webinar tool, using video conferencing software can result in substantial savings. Furthermore, savings can increase significantly if a company can get by on a free plan vs paid plan as many video conferencing tools offer free plans (with limitations, of course). **Maximize time and resources:** By utilizing video conferencing software, colleagues can easily meet for a quick one-on-one or hold a last-minute virtual meeting. Others can boost team collaboration by screen sharing, file sharing, and using collaborative whiteboards—all without leaving their desks or having to book meeting rooms unnecessarily. This can save time and free up conference rooms for those who need them.  **Empower remote and hybrid teams:** In addition to enhancing collaboration, video conferencing enables teams to work together while working remotely. Employees are no longer required to work from the same office building or even the same state, or country, for that matter. In a post-pandemic world that is shifting to remote and hybrid teams, video conferencing tools are critical for connection and collaboration. Additionally, these tools allow companies to pursue prospects outside of a specific location, which can boost talent acquisition. ### Who Uses Video Conferencing Software? **Most businesses:** A variety of businesses and industries, regardless of size, can benefit from video conferencing tools. Client-facing businesses, such as consulting and advisory firms, legal firms, and other services providers, can leverage these tools as a means to reduce unnecessary travel and work with clients near and far. Video conferencing software is also used by growing businesses to expand their prospects and check in with employees, regardless of location. Even mid-market and enterprise-level businesses use video conferencing in their daily operations to connect with stakeholders and prospects.   **Freelancers:** Many free video conferencing options are available as well, making them an appealing tool for small businesses, freelancers, and other self-employed individuals. Free versions of video conferencing offerings usually provide less extensive functionality and limit the number of participants, making these plans more suitable for single users or small teams. **Schools:** Video conferencing tools are sometimes built into [online learning platforms](https://www.g2.com/categories/online-learning-platform) or [learning management systems](https://www.g2.com/categories/learning-management-system-lms) as a medium to connect teachers with their students. These offerings are more specialized to the online learning environment, often providing additional collaboration tools such as file sharing, polling, and whiteboarding capability to effectively simulate a physical learning space. ### Challenges with Video Conferencing Software  Video conferencing solutions can come with their own set of challenges, including:  **Call quality:** One of the most common issues with video conferencing software is call quality. While the software itself can be robust, the quality of the video or audio itself is highly dependent on the internet speed of the users involved. It’s critical to ensure that users have access to reliable internet when using video conferencing software to prevent potential frustration. **Security concerns:** As with any software used for internal and confidential communication, buyers need to assess a product’s security protocol. While video conferencing tools have been the subject of security breaches in the past, vendors have taken steps to enhance meeting security, such as requiring passcodes to enter a meeting, implementing the use of waiting rooms, and strengthening administrative controls. ### What are the top video conferencing software options for remote teams? For remote teams, the best video conferencing software offers reliability, strong collaboration features, and seamless integration across devices and tools. Based on G2 reviews, these platforms are top choices for distributed workforces: - [Google Meet](https://www.g2.com/products/google-meet/reviews): A simple, browser-based solution that integrates with Google Workspace, offering real-time captions, screen sharing, and easy calendar-based scheduling for remote collaboration. - [Skype](https://www.g2.com/products/skype/reviews): Known for its familiarity and ease of use, Skype supports HD video and chat for smaller teams needing a straightforward communication tool without added complexity. - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews): Combines video conferencing, team chat, file sharing, and app integrations in one platform, ideal for remote teams already using Microsoft 365. - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews): Delivers consistently high-quality video and audio, along with breakout rooms, recordings, and strong security controls, making it a remote work staple for businesses of all sizes. ### What is the best video conferencing app for small businesses? For everyday meetings and client calls, [small businesses](https://www.g2.com/categories/video-conferencing/small-business) value simplicity, reliability, and strong core features. According to G2 reviews, these tools deliver exactly that: - [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews): A browser-based platform that offers secure video meetings, screen sharing, and webinar tools—well-suited for small teams looking for affordability and ease of use without sacrificing essential features. - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews): Provides HD video, built-in AI enhancements (like background noise removal), and whiteboarding tools, all in a scalable package that supports small businesses as they grow. - [BlueJeans Meetings](https://www.g2.com/products/bluejeans-meetings/reviews): Delivers crisp audio and video quality with Dolby Voice, along with meeting analytics and calendar integrations,ideal for small businesses prioritizing call clarity and professionalism. ### How to Buy Video Conferencing Software  #### Requirements Gathering (RFI/RFP) for Video Conferencing Software Whether a company is just starting to explore video conferencing software or looking for a more appropriate solution for its needs, G2.com can help inform buyers of the market and assist them in selecting the best software for their business. The first step in deciding what kind of video conferencing software a buyer should look at is to assess the needs of the organization as a whole. Does the organization already use this kind of software? If so, what works and what doesn’t? Is this the first time the organization will be using video conferencing software? If that’s the case, buyers will need to determine how they plan to implement this software and whether or not their current systems are compatible. Some points to consider are: **Company size:** Buyers will need to ensure that the products they are looking at will suit the size and need of the organization. When purchasing software, it’s important to ensure the product has the appropriate scalability to adapt to changing needs.  **Integrations:** Many companies need to leverage adaptable solutions that easily fit into an existing software ecosystem. To ensure that a new product is adopted and properly utilized by employees, it’s critical to ensure that the new tool is compatible with a company’s devices and applications, such as calendars, [email software](https://www.g2.com/categories/email), [CRM software](https://www.g2.com/categories/crm), and [project management software](https://www.g2.com/categories/project-management). Additionally, buyers must confirm that the new conferencing system is compatible with existing technology such as room systems, mobile devices (iOS and Android), operating systems such as PC and Mac, as well as common web browsers such as Safari and Chrome. This will help to reduce any potential friction users frequently face when implementing new technology.  #### Compare Video Conferencing Software Products **Create a long list** The first step to finding the perfect video conferencing software is to create a preliminary list of products that fit the buyer’s general needs. The next step is to narrow down the list by selecting specific features that are must haves or requirements for the buyer. G2.com provides information about the best video conferencing software, allowing buyers to filter options as well as user reviews to help narrow down the product list to a more relevant selection. **Create a short list** Creating a short list of products is an important step in the buying process. While it may be daunting to filter through various products, users can get help by utilizing G2’s compare feature. This feature will take products of choice and display them side by side so the buyer can easily determine which software ticks the important boxes on the list. **Conduct demos** Once the buyer has narrowed down the product list, the next step is to conduct a demo. Demos allow buyers to see a product and its features in more detail. To ensure a buyer gets the most out of a demo, it’s important to go in prepared. Buyers should have a business scenario ready that will fully test each product in consideration. Additionally, buyers should inquire about cost, vendor support, and any concerns they have about the product. Adequate preparation will make it easier for a buyer to compare products after the demos are completed. #### Selection of Video Conferencing Software **Choose a selection team** Video conferencing software is very practical and widely used in many businesses. With that in mind, a good starting point would be to select three to five team members from various departments and seniority levels (such as IT, upper management, and associates) to be part of the selection team. The more varied the selection team is, the better a company can assess how well a product will meet its needs. **Negotiation** Once the selection team has narrowed down their software picks, it’s time to discuss customization options, pricing, and the type of support needed from the vendor. It’s always important to address pricing options, even when they are listed on a vendor’s website. Many software vendors will provide discounts and custom pricing options based on what the buyer is looking to purchase.  **Final decision** Once a buyer has made the final decision on a product and is ready to move forward with a purchase, it is recommended that they conduct a final demo, inquire about a trial run, and determine what the next steps are if the product doesn’t ultimately fit their needs. It's also important to look into the kind of support the vendor provides following implementation. Most vendors will provide customer support services, such as video chat, to ensure ease of use as well as a pleasant customer experience. These steps can provide a buyer with an additional sense of security and confidence when making a final decision. ### Video Conferencing Software Trends **Focus on security and privacy** Due to remote work and hybrid teams becoming more common, companies will begin to permanently rely on video conferencing software for everyday communications. As a result, privacy and security are becoming increasingly important to businesses. Following some well-known security concerns in 2020, such as the infamous [FBI warning](https://www.fbi.gov/contact-us/field-offices/boston/news/press-releases/fbi-warns-of-teleconferencing-and-online-classroom-hijacking-during-covid-19-pandemic) about hackers and the hijacking of online meetings, software vendors are continuing to implement changes to ensure customers are protected from outside threats. Features such as end-to-end encryption, passcodes, and multi-factor authentication are becoming more common across various video conferencing tools.  **Enhanced user experience** Vendors are utilizing advanced artificial intelligence (AI) and machine learning to enhance audio and video functionality and quality, which is vital now that so many people are working from home who rely on these tools daily. For example, natural language processing, a subset of AI, can automatically detect unwanted sounds, toning down the background noise for those who are not on mute and enhancing the speaker’s voice. Visually, computer vision is used to blur the user’s background or add a virtual backdrop, adjust color and lighting, and even touch up the user’s appearance. These advanced features take HD video conferencing solutions to a new level.