# Best Video Conferencing Software for Small Business *By [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)* Products classified in the overall Video Conferencing category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Video Conferencing to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Video Conferencing category. In addition to qualifying for inclusion in the Video Conferencing Software category, to qualify for inclusion in the Small Business Video Conferencing Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## How Many Video Conferencing Software Products Does G2 Track? **Total Products under this Category:** 215 ### Category Stats (May 2026) - **Average Rating**: 4.39/5 (↓0.02 vs Apr 2026) - **New Reviews This Quarter**: 1,989 - **Buyer Segments**: Small-Business 53% │ Mid-Market 34% │ Enterprise 13% - **Top Trending Product**: Venue (+0.167) *Last updated: May 18, 2026* ## How Does G2 Rank Video Conferencing Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 195,000+ Authentic Reviews - 215+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top Video Conferencing Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5.0 (45,549 reviews) | Integrated collaboration workspace | "[A Unified Google Workspace Ecosystem That Scales Seamlessly](https://www.g2.com/survey_responses/google-workspace-review-12877257)" | | 2 | [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | 4.4/5.0 (17,440 reviews) | Enterprise chat and meetings | "[Microsoft Teams Simplifies Collaboration with Powerful Built-In Features and AI](https://www.g2.com/survey_responses/microsoft-teams-review-12555823)" | | 3 | [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) | 4.2/5.0 (17,643 reviews) | Structured enterprise meetings | "[Solid Platform for Remote Collaboration, Needs UI Improvements](https://www.g2.com/survey_responses/webex-suite-review-12877620)" | | 4 | [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) | 4.5/5.0 (53,444 reviews) | Easy video meetings with recording | "[Reliable, Modern Communication Hub for Teams and Clients](https://www.g2.com/survey_responses/zoom-workplace-review-12883031)" | | 5 | [JioMeet](https://www.g2.com/products/jiomeet/reviews) | 4.4/5.0 (442 reviews) | Simple video calls | "[Simple and Reliable Solution for Online Meetings and Team Collaboration](https://www.g2.com/survey_responses/jiomeet-review-12824703)" | | 6 | [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) | 4.6/5.0 (5,509 reviews) | Productivity suite with meeting access | "[Microsoft 365: An All-in-One Platform for Reliable Collaboration and Productivity](https://www.g2.com/survey_responses/microsoft-365-review-12849292)" | | 7 | [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) | 4.2/5.0 (16,568 reviews) | Simple remote meeting access | "[Easy to Implement, Efficient Phone Service with Seamless iOS/Android Integration](https://www.g2.com/survey_responses/goto-meeting-review-12798106)" | | 8 | [Amazon Chime](https://www.g2.com/products/amazon-chime/reviews) | 4.3/5.0 (632 reviews) | AWS-aligned meeting communication | "[Frictionless Meeting Links and Smooth Calendar Integration](https://www.g2.com/survey_responses/amazon-chime-review-12812753)" | | 9 | [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews) | 4.5/5.0 (1,135 reviews) | Webinars and online meetings | "[Makes Online Consultations and Health Webinars More Smooth and Organized](https://www.g2.com/survey_responses/zoho-meeting-review-12780407)" | | 10 | [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5.0 (1,333 reviews) | Voice-led business communication | "[Fantastic Support and Features That Streamline Our Call Flow](https://www.g2.com/survey_responses/ringex-review-12885397)" | ## Which Type of Video Conferencing Software Tools Are You Looking For? - [Video Conferencing Software](https://www.g2.com/categories/video-conferencing) *(current)* - [Webinar Platforms](https://www.g2.com/categories/webinar) - [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) - [Screen Sharing Software](https://www.g2.com/categories/screen-sharing) ## Buyer Guide: Key Questions for Choosing Video Conferencing Software Software ### What does Video Conferencing Software do? I describe video conferencing software as a set of tools that enables real-time virtual communication through video, audio, and chat. It acts as an operational layer that keeps meetings, remote collaboration, and distributed communication structured and accessible. These platforms centralize meeting hosting, screen sharing, session recording, team discussions, and collaboration workflows, ensuring individuals and teams can stay connected regardless of location. They enable users to manage everything through a single digital environment that supports efficient communication across remote and hybrid teams. ### Why do businesses use Video Conferencing Software? When I reviewed G2 feedback, I found that users often turn to video conferencing tools to solve challenges related to remote collaboration, communication delays, and meeting accessibility. Common benefits highlighted in G2 feedback include: - Improved communication across remote or hybrid teams. - Reduced need for travel and in-person meetings. - Easier scheduling and joining of meetings. - Real-time collaboration through screen sharing and chat. - Better meeting documentation through recording features. - Increased flexibility for global or distributed teams. ### Who uses Video Conferencing Software primarily? From the reviewer patterns I evaluated, G2 users span a wide range of roles and industries: - **Team managers and department leaders** who need to run check-ins, planning sessions, reviews, and cross-functional meetings. - **Sales and customer success teams** who need to host demos, discovery calls, onboarding sessions, and customer conversations. - **HR and recruiting professionals** who need to conduct interviews, employee orientations, training sessions, and internal communications. - **Educators and trainers** who need to deliver virtual classes, workshops, webinars, and learning sessions. - **IT and operations teams** who need to support secure, reliable communication across the organization. ### What types of Video Conferencing Software should I consider? Based on G2 reviewer sentiment, buyers typically evaluate these categories: - **Standalone meeting tools:** Focused on video calls, ease of joining, and meeting stability. - **Collaboration suites with video:** Combine messaging, file sharing, and meetings in one platform. - **Enterprise-grade conferencing platforms:** Designed for large meetings, webinars, and advanced controls. - **Lightweight, browser-based tools:** Prioritized for quick access without installation. - **Integrated communication ecosystems:** Connect video with calendars, email, and productivity tools. ### What are the core features to look for in Video Conferencing Software? From the G2 feedback I reviewed, users consistently highlight these key capabilities: - Reliable video and audio quality that holds up across varying network conditions. - A straightforward meeting setup and join experience with minimal steps for all participants. - Screen sharing and presentation tools that support clean, uninterrupted delivery. - Meeting recording and playback with easy access and sharing after the call. - In-meeting chat and messaging for communication that doesn't interrupt the main discussion. - Calendar and productivity integrations that reduce scheduling friction. - Security controls and access management to protect meetings and participant data. - Scalability that supports everything from one-on-ones to large group sessions. - Consistent mobile and cross-device performance for users outside of a desktop environment. ### What trends are shaping Video Conferencing Software right now? From the G2 reviewer patterns I evaluated, several themes are shaping how users experience these tools: - **Workflow integrations** are becoming a baseline expectation across calendars, messaging, and project tools. - **Hybrid work support** is expanding to close the gap between in-room and remote participants. - **Meeting recordings** are evolving into a core workflow feature, with usability and searchability getting more attention. - **In-meeting collaboration** is broadening as teams expect shared tools built into the session. - **Mobile and cross-platform performance** is emerging as a differentiator as multi-device usage grows. ### How should I choose Video Conferencing Software? For me, the strongest video conferencing software is the kind that makes meetings reliable, easy to join, and clear for every participant. When strong audio and video quality, simple usability, smooth integrations, and dependable screen sharing or recording come together, video conferencing software becomes a trusted way to keep teams connected from anywhere. --- ## What Are the Top-Rated Video Conferencing Software Products in 2026? ### 1. [Google Workspace](https://www.g2.com/products/google-workspace/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 45,549 **Why buyers love it?:** Google Workspace’s G2 feedback gave me a clear view of a connected workspace for meetings, files, email, and day-to-day collaboration. Reviewers highlight real-time editing, easy access, and the convenience of keeping key apps in one place. Users appear to value how naturally the tools fit into shared work. I also saw shared-drive organization, lower-tier feature limits, and large-sheet handling come up as recurring considerations. ### What Do G2 Reviewers Say About Google Workspace? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Google Workspace, enjoying its seamless integration and productivity-enhancing features. - Users love the **ease of collaboration** in Google Workspace, enhancing communication and productivity across teams. - Users value the **seamless integration** of Google Workspace tools, enhancing efficiency and simplicity in task management and meetings. - Users value the **ease of use and seamless integrations** of Google Workspace, enhancing productivity and collaboration. - Users value the **seamless Google integration** of Google Workspace, enhancing communication and collaboration effortlessly. **Cons:** - Users face **missing features** in Google Workspace, such as limited offline functionality and restricted access to new tools. - Users find Google Workspace has **limited features** that aren't necessary for small teams and basic functionality. - Users find Google Workspace **lacking in advanced features** , especially in comparison to other CRM and spreadsheet platforms. - Users find **internet dependency** problematic as performance suffers significantly with slower connections and limited offline capabilities. - Users desire more **customization options** in Google Workspace, finding current features too basic compared to competitors. #### What Are Recent G2 Reviews of Google Workspace? **"[Google Workspace Keeps Communication, Collaboration, and Files Seamlessly in One Place](https://www.g2.com/survey_responses/google-workspace-review-12879543)"** **Rating:** 4.5/5.0 stars *— Ram K.* [Read full review](https://www.g2.com/survey_responses/google-workspace-review-12879543) --- **"[A Unified Google Workspace Ecosystem That Scales Seamlessly](https://www.g2.com/survey_responses/google-workspace-review-12877257)"** **Rating:** 4.5/5.0 stars *— Karl C.* [Read full review](https://www.g2.com/survey_responses/google-workspace-review-12877257) --- #### What Are G2 Users Discussing About Google Workspace? - [What tips do you have for effectively using Google Meet’s advanced features for large virtual meetings?](https://www.g2.com/discussions/what-tips-do-you-have-for-effectively-using-google-meet-s-advanced-features-for-large-virtual-meetings) - 16 comments, 10 upvotes - [What is Google Surveys used for?](https://www.g2.com/discussions/what-is-google-surveys-used-for) - 8 comments, 2 upvotes - [What does G Suite do?](https://www.g2.com/discussions/what-does-g-suite-do) - 8 comments, 5 upvotes ### 2. [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 17,440 **Why buyers love it?:** Microsoft Teams read to me as a central hub for daily communication across chat, meetings, and shared workspaces. Reviewers point to ease of use, video meetings, file sharing, and team collaboration as core strengths. The feedback shows that users value it for keeping conversations and work activity connected. Slow performance, notification friction, and occasional complexity also appear in the review patterns. ### What Do G2 Reviewers Say About Microsoft Teams? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **seamless collaboration** of Microsoft Teams, enhancing efficiency with integrated meetings, chats, and task management. - Users admire the **ease of use** in Microsoft Teams, facilitating seamless communication and accessibility across devices. - Users love the **seamless communication** features of Microsoft Teams, making collaboration and project management easy and efficient. - Users value the **seamless file sharing** capabilities of Microsoft Teams, enhancing collaboration and communication in teams. - Users highlight the **easy communication** in Microsoft Teams, facilitating direct contact and seamless collaboration among team members. **Cons:** - Users experience **slow loading** times and clunky performance, especially with multiple applications running simultaneously on moderate systems. - Users experience **performance issues** with Microsoft Teams, as it can slow down devices and complicate communication. - Users face challenges with a **cluttered and unintuitive user interface** , leading to confusion and performance issues. - Users often face **connectivity issues** with Microsoft Teams, especially in low-bandwidth environments, affecting their overall experience. - Users experience **performance delays** and clunky functionality, leading to frustration and missed important notifications. #### What Are Recent G2 Reviews of Microsoft Teams? **"[Microsoft Teams Simplifies Collaboration with Powerful Built-In Features and AI](https://www.g2.com/survey_responses/microsoft-teams-review-12555823)"** **Rating:** 5.0/5.0 stars *— Sanjivani B.* [Read full review](https://www.g2.com/survey_responses/microsoft-teams-review-12555823) --- **"[Reliable platform for team collaboration and meetings](https://www.g2.com/survey_responses/microsoft-teams-review-12878801)"** **Rating:** 4.5/5.0 stars *— Anup P.* [Read full review](https://www.g2.com/survey_responses/microsoft-teams-review-12878801) --- #### What Are G2 Users Discussing About Microsoft Teams? - [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) - 18 comments, 10 upvotes - [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) - 19 comments, 6 upvotes - [What are the best features of Microsoft teams?](https://www.g2.com/discussions/what-are-the-best-features-of-microsoft-teams) - 20 comments, 7 upvotes ### 3. [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 53,444 **Why buyers love it?:** Zoom Workplace’s reviews consistently framed it around easy video meetings and reliable meeting access. Reviewers highlight recordings, AI-supported features, integrations, and productivity gains. I found that users value it for making meetings simple to run and revisit. Connectivity issues, audio or video quality concerns, and complexity in certain settings also appear in the feedback. ### What Do G2 Reviewers Say About Zoom Workplace? *AI-generated summary from verified user reviews* **Pros:** - Users find Zoom Workplace to have a **user-friendly interface** that enhances their meeting and teaching experiences. - Users appreciate the **excellent video and audio quality** in Zoom Workplace, enhancing communication and collaboration during meetings. - Users find that **Zoom enhances communication** efficiently with vendors and colleagues, especially during challenging times like Covid. - Users value the **reliability** of Zoom Workplace, appreciating its stability and seamless connectivity during meetings. - Users enjoy the **great video and audio quality** of Zoom Workplace, enhancing seamless communication and collaboration. **Cons:** - Users find the **lack of essential features** in Zoom Workplace hampers usability and collaboration efforts. - Users note the **limited features** of Zoom Workplace, finding it less user-friendly and lacking in standout capabilities. - Users face **background noise and security issues** on Zoom calls, impacting clarity and accessibility for participants. - Users face **meeting issues** like unexpected terminations, audio problems, and difficulties with large participant visibility. - Users face **connection issues** with Zoom Workplace, impacting ease of use and overall experience negatively. #### What Are Recent G2 Reviews of Zoom Workplace? **"[Reliable, Modern Communication Hub for Teams and Clients](https://www.g2.com/survey_responses/zoom-workplace-review-12883031)"** **Rating:** 4.0/5.0 stars *— Amit T.* [Read full review](https://www.g2.com/survey_responses/zoom-workplace-review-12883031) --- **"[Reliable Meetings with Smart AI Summaries and Seamless Collaboration](https://www.g2.com/survey_responses/zoom-workplace-review-12831216)"** **Rating:** 5.0/5.0 stars *— Sundeep G.* [Read full review](https://www.g2.com/survey_responses/zoom-workplace-review-12831216) --- #### What Are G2 Users Discussing About Zoom Workplace? - [Is Zoom Workplace worth it?](https://www.g2.com/discussions/is-zoom-workplace-worth-it) - 26 comments, 36 upvotes - [What are your tips for using Zoom Workplace effectively?](https://www.g2.com/discussions/what-are-your-tips-for-using-zoom-workplace-effectively) - 10 comments, 11 upvotes - [What does Zoom do?](https://www.g2.com/discussions/what-does-zoom-do) - 29 comments, 11 upvotes ### 4. [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 17,643 **Why buyers love it?:** The strongest Webex Suite feedback I reviewed centered on structured meetings, video, and collaboration features. Reviewers value its usefulness for communication and team coordination. I saw it fit best in contexts where teams need a dependable environment for formal virtual sessions. Interface friction, app issues, and feature complexity also show up in the feedback. ### What Do G2 Reviewers Say About Webex Suite? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Webex Suite, benefiting from its all-in-one integration and seamless setup. - Users praise Webex Suite for its **high-quality video and audio** , enhancing collaboration across various industries and teams. - Users value the **reliable connectivity** of Webex Suite, ensuring smooth collaboration with excellent audio and video quality. - Users value the **robust features** of Webex Suite, enhancing collaboration with high-quality video and seamless integrations. - Users value the **excellent video quality** of Webex Suite, enhancing their collaboration and communication experience. **Cons:** - Users experience **slow loading** times with Webex Suite, impacting usability and leading to frustrations with performance. - Users report **performance issues** with Webex Suite, including lag, slow launch times, and a cluttered interface. - Users find Webex Suite **not user-friendly** , with a complex setup and a cluttered interface posing challenges for novices. - Users find the **lack of intuitiveness** in Webex Suite creates a steep learning curve for new users. - Users find the **user interface less intuitive** and cluttered, creating challenges in navigation and setup. #### What Are Recent G2 Reviews of Webex Suite? **"[Solid Platform for Remote Collaboration, Needs UI Improvements](https://www.g2.com/survey_responses/webex-suite-review-12877620)"** **Rating:** 4.5/5.0 stars *— Anil B.* [Read full review](https://www.g2.com/survey_responses/webex-suite-review-12877620) --- **"[Webex Suite Streamlines Team Communication with Reliable, Secure Meetings](https://www.g2.com/survey_responses/webex-suite-review-12886065)"** **Rating:** 4.5/5.0 stars *— Subhashree S.* [Read full review](https://www.g2.com/survey_responses/webex-suite-review-12886065) --- #### What Are G2 Users Discussing About Webex Suite? - [How has the Webex App evolved to meet the demands of hybrid work environments and virtual collaboration?](https://www.g2.com/discussions/how-has-the-webex-app-evolved-to-meet-the-demands-of-hybrid-work-environments-and-virtual-collaboration) - 4 comments, 5 upvotes - [How has Webex Meetings catered to the evolving needs of global virtual teams and large-scale webinars?](https://www.g2.com/discussions/how-has-webex-meetings-catered-to-the-evolving-needs-of-global-virtual-teams-and-large-scale-webinars) - 3 comments, 5 upvotes - [What is Webex Meetings used for?](https://www.g2.com/discussions/what-is-webex-meetings-used-for) - 4 comments, 3 upvotes ### 5. [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 5,509 **Why buyers love it?:** Microsoft 365 came through in the G2 feedback as a connected productivity suite spanning Teams, files, and core work apps. Reviewers highlight real-time collaboration, OneDrive access, and application integration. I read the strongest value as the convenience of having everyday productivity tools work together. Subscription cost, internet dependence, frequent updates, and the complexity of its broad feature set also come up in the reviews. ### What Do G2 Reviewers Say About Microsoft 365? *AI-generated summary from verified user reviews* **Pros:** - Users find Microsoft 365 to be incredibly **easy to use** , enabling seamless collaboration and access from any device. - Users appreciate the **seamless collaboration** in Microsoft 365, enhancing teamwork and productivity across various applications. - Users love the **seamless integration** with Microsoft apps and easy accessibility, enhancing collaboration and communication. - Users value the **seamless integrations** within Microsoft 365, enhancing accessibility and collaboration across all applications. - Users value the **seamless integration** of Microsoft 365 apps, enhancing accessibility and collaboration across platforms. **Cons:** - Users find Microsoft 365's **subscription cost** to be quite high compared to free alternatives like Google Workspace. - Users face **missing features** and frustrating updates in Microsoft 365, impacting workflow and accessibility for small teams. - Users often face a **daunting learning curve** with Microsoft 365, making it challenging for non-technical individuals. - Users find Microsoft 365 **lacking features** due to frequent updates and limitations on basic functionalities for small teams. - Users express frustration over **limited features** , often experiencing slow performance and costly upgrades for essential functionality. #### What Are Recent G2 Reviews of Microsoft 365? **"[Microsoft 365: An All-in-One Platform for Reliable Collaboration and Productivity](https://www.g2.com/survey_responses/microsoft-365-review-12849292)"** **Rating:** 5.0/5.0 stars *— Diksha D.* [Read full review](https://www.g2.com/survey_responses/microsoft-365-review-12849292) --- **"[All-in-One Office Ecosystem with Reliable Apps and Seamless Collaboration](https://www.g2.com/survey_responses/microsoft-365-review-12834956)"** **Rating:** 5.0/5.0 stars *— Megh P.* [Read full review](https://www.g2.com/survey_responses/microsoft-365-review-12834956) --- #### What Are G2 Users Discussing About Microsoft 365? - [What are the uses of Microsoft software?](https://www.g2.com/discussions/what-are-the-uses-of-microsoft-software) - 2 comments, 1 upvote - [What kind of software is Microsoft Office?](https://www.g2.com/discussions/what-kind-of-software-is-microsoft-office) - 1 comment, 1 upvote - [What programs are in Microsoft Office suite?](https://www.g2.com/discussions/what-programs-are-in-microsoft-office-suite) - 1 comment ### 6. [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,135 **Why buyers love it?:** Zoho Meeting appeared strongest to me where online meetings and webinar-style sessions matter. Reviewers highlight ease of use, recording, team connection, and meeting management. The feedback suggests value in organizing virtual sessions without unnecessary complexity. Video quality, app experience, and opportunities for smoother workflows also appear as common review themes. ### What Do G2 Reviewers Say About Zoho Meeting? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Zoho Meeting, making navigation simple even for those without prior experience. - Users find Zoho Meeting's **easy setup** process accessible, making it user-friendly for all technical skill levels. - Users appreciate the **essential and cost-effective features** of Zoho Meeting, making it a great conferencing alternative. - Users find Zoho Meeting **very simple and easy to use** , perfect for conducting meetings efficiently. - Users find Zoho Meeting to be **affordable** , offering essential features for webinars and meetings at a great price. **Cons:** - Users often experience **video quality issues** with Zoho Meeting, resulting in lag and a less enjoyable viewing experience. - Users experience **audio issues** with Zoho Meeting, leading to frustration during meetings and impacting overall satisfaction. - Users find **missing features** in Zoho Meeting, wanting more customization and easier access for participants. - Users face challenges with **missing functionality** in Zoho Meeting, particularly around time zone settings and app requirements. - Users report **poor quality** issues, including lag and subpar video performance, affecting their overall experience. #### Key Features - Branding - Polls and Surveys - Event Analytics - Software Integrations - File Sharing #### What Are Recent G2 Reviews of Zoho Meeting? **"[Makes Online Consultations and Health Webinars More Smooth and Organized](https://www.g2.com/survey_responses/zoho-meeting-review-12780407)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/zoho-meeting-review-12780407) --- **"[Zoho Meeting’s Unified Workflow Makes Webinars and Demos Effortless](https://www.g2.com/survey_responses/zoho-meeting-review-12870215)"** **Rating:** 4.0/5.0 stars *— Prabhat C.* [Read full review](https://www.g2.com/survey_responses/zoho-meeting-review-12870215) --- #### What Are G2 Users Discussing About Zoho Meeting? - [What is Zoho Meeting used for?](https://www.g2.com/discussions/zoho-meeting-what-is-zoho-meeting-used-for) - 1 comment - [How do I host a Zoho Meeting?](https://www.g2.com/discussions/how-do-i-host-a-zoho-meeting) - 1 comment - [Is Zoho Meeting free?](https://www.g2.com/discussions/is-zoho-meeting-free) - 2 comments, 1 upvote ### 7. [JioMeet](https://www.g2.com/products/jiomeet/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 442 **Why buyers love it?:** JioMeet’s G2 feedback showed me a product focused on simple setup and accessible video meeting use. Reviewers highlight call quality and basic communication needs. Users appear to value it for straightforward video calls. Requests for more advanced features and occasional audio or video issues also come through in the reviews. ### What Do G2 Reviewers Say About JioMeet? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of JioMeet, enjoying seamless communication and effortless participation in online meetings. - Users find JioMeet's **easy setup** convenient, allowing seamless meetings without technical difficulties. - Users value the **high-definition video quality** of JioMeet, enhancing their online meeting experience significantly. - Users find JioMeet to be **highly reliable** , offering smooth performance with excellent connectivity even on mobile data. - Users appreciate the **excellent audio quality** of JioMeet, ensuring smooth and uninterrupted communication during calls. **Cons:** - Users note the **limited features** of JioMeet, particularly compared to other video conferencing platforms, affecting advanced usability. - Users find JioMeet lacking **advanced features** like breakout rooms and robust whiteboards compared to its competitors. - Users experience frequent **audio connectivity issues** , leading to frustrating disconnections and quality drops during calls. - Users report **poor quality** issues with JioMeet, highlighting video and audio drops on slower connections. - Users find the **user interface lacking polish** , feeling it needs improvements for a better overall experience. #### Key Features - Screen Sharing - Scheduling - Mobile - Autonomous Task Execution #### What Are Recent G2 Reviews of JioMeet? **"[Simple, Reliable Meetings with JioMeet at a Great Value](https://www.g2.com/survey_responses/jiomeet-review-12880867)"** **Rating:** 5.0/5.0 stars *— Sumisha J.* [Read full review](https://www.g2.com/survey_responses/jiomeet-review-12880867) --- **"[Simple and Reliable Solution for Online Meetings and Team Collaboration](https://www.g2.com/survey_responses/jiomeet-review-12824703)"** **Rating:** 5.0/5.0 stars *— Muzammil M.* [Read full review](https://www.g2.com/survey_responses/jiomeet-review-12824703) --- #### What Are G2 Users Discussing About JioMeet? - [What is JioMeet used for?](https://www.g2.com/discussions/what-is-jiomeet-used-for) - 11 comments, 8 upvotes ### 8. [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 16,568 **Why buyers love it?:** GoTo Meeting stood out to me for straightforward online meeting access. Reviewers value easy joining, screen sharing, video meetings, and remote communication. The feedback points to a practical fit for teams that need a simple way to meet virtually. Feature limitations, video concerns, and usability issues in some workflows also appear in reviewer comments. ### What Do G2 Reviewers Say About GoTo Meeting? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of GoTo Meeting, enabling quick setup and efficient team collaboration. - Users appreciate the **easy setup** of GoTo Meeting, enabling quick and efficient transitions to remote collaboration. - Users value the **reliability** of GoTo Meeting, enjoying its seamless setup and dependable performance for all meetings. - Users appreciate the **simplicity** of GoTo Meeting, finding it easy to use for hosting and joining meetings. - Users value the **intuitive interface** of GoTo Meeting, making meetings easy to manage and participate in successfully. **Cons:** - Users report **poor quality** issues with audio/video and screen sharing, affecting overall meeting effectiveness. - Users feel the **user interface is outdated and cluttered** , hindering navigation and overall productivity during meetings. - Users face significant **integration issues** with GoTo Meeting, limiting functionality and requiring additional software for enhanced collaboration. - Users find GoTo Meeting has **limited features** compared to competitors, affecting functionality and user experience. - Users find GoTo Meeting **not user-friendly** , struggling with its outdated interface and complicated navigation for simple tasks. #### Key Features - Group Live Chat - Live Preview - Password Protection - Screen Sharing - Scheduling #### What Are Recent G2 Reviews of GoTo Meeting? **"[Reliable and Cost-Efficient with Room for UI Improvement](https://www.g2.com/survey_responses/goto-meeting-review-12505009)"** **Rating:** 4.0/5.0 stars *— Ronald K.* [Read full review](https://www.g2.com/survey_responses/goto-meeting-review-12505009) --- **"[Easy to Implement, Efficient Phone Service with Seamless iOS/Android Integration](https://www.g2.com/survey_responses/goto-meeting-review-12798106)"** **Rating:** 4.5/5.0 stars *— Francisco B.* [Read full review](https://www.g2.com/survey_responses/goto-meeting-review-12798106) --- #### What Are G2 Users Discussing About GoTo Meeting? - [What makes join.me a go-to choice for online meetings and team collaboration?](https://www.g2.com/discussions/what-makes-join-me-a-go-to-choice-for-online-meetings-and-team-collaboration) - 2 comments - [What unique features make GoTo Meeting stand out in comparison to other video conferencing tools?](https://www.g2.com/discussions/what-unique-features-make-goto-meeting-stand-out-in-comparison-to-other-video-conferencing-tools) - 2 comments - [How is join.me being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-join-me-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment ### 9. [RingEX](https://www.g2.com/products/ringex/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 1,333 **Why buyers love it?:** RingEX’s G2 feedback positioned it as a communications platform centered on phone, calls, messaging, and video. Reviewers highlight ease of use, support, and practical calling features. I saw its value in keeping business communication channels connected. Support friction, feature concerns, and call-related issues also show up in reviewer feedback. ### What Do G2 Reviewers Say About RingEX? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of RingEX, appreciating its seamless integration for communication needs and updates. - Users appreciate the **helpful customer support** of RingEX, enhancing their overall experience with the product. - Users value the **reliable connectivity and helpful support** of RingEX, enhancing communication and productivity for teams. - Users emphasize the **exceptional reliability** of RingEX, benefitting from consistently high-quality connections and support. - Users love the **high-definition voice quality and ease of use** of RingEX, enhancing customer support experiences. **Cons:** - Users find the **customer service challenging** at times, complicating resolution of known issues. - Users find the **complex processes** of RingEX challenging, often requiring support to navigate the system. - Users often struggle with **call issues** , as detailed tracking and customer support leave much to be desired. - Users experience **poor customer support** , facing difficulties and unnecessary steps for known issues during assistance. - Users find the **customer support challenging** to work with, often complicating the resolution of common issues. #### What Are Recent G2 Reviews of RingEX? **"[RingCentral Delivers Rock-Solid Uptime and Helpful AI Call Notes](https://www.g2.com/survey_responses/ringex-review-12886576)"** **Rating:** 5.0/5.0 stars *— Nathan S.* [Read full review](https://www.g2.com/survey_responses/ringex-review-12886576) --- **"[Fantastic Support and Features That Streamline Our Call Flow](https://www.g2.com/survey_responses/ringex-review-12885397)"** **Rating:** 5.0/5.0 stars *— Paige C.* [Read full review](https://www.g2.com/survey_responses/ringex-review-12885397) --- #### What Are G2 Users Discussing About RingEX? - [What is RingCentral MVP used for?](https://www.g2.com/discussions/what-is-ringcentral-mvp-used-for) - [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) - 1 comment - [What are the three RingCentral plans products?](https://www.g2.com/discussions/what-are-the-three-ringcentral-plans-products) ### 10. [Gather](https://www.g2.com/products/gather-town-gather/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 318 **Why buyers love it?:** Gather stood out in my review for remote team presence and informal collaboration. Reviewers highlight the virtual office feel, team communication, easy meetings, and a more engaging remote-work setup. Users appear to value it for making distributed work feel more connected. Performance concerns, app friction, and usability limits for some users also come through in the feedback. ### What Do G2 Reviewers Say About Gather? *AI-generated summary from verified user reviews* **Pros:** - Users love how Gather provides a **fun and engaging remote work experience** , transforming home office interactions into real-life connections. - Users love how Gather fosters **natural team collaboration** , enhancing connections and creating a vibrant virtual office environment. - Users appreciate the **ease of use** of Gather, allowing seamless interactions and quick connectivity among teammates. - Users love Gather for its ability to enhance **remote collaboration** , making daily interactions seamless in a remote team. - Users love the **interactive virtual spaces** of Gather, enhancing engagement and collaboration in remote meetings. **Cons:** - Users find the lack of **read receipts and activity tracking** essential features, complicating communication and workflow in Gather. - Users experience **slow performance** in Gather, particularly on older devices, affecting usability and overall experience. - Users experience frustrating **technical issues** like lag, especially on less powerful devices, affecting game performance. - Users note a **steep learning curve** for new members, impacting familiarity and efficiency with Gather's interface. - Users experience noticeable **performance issues** on slower devices, impacting usability and creating challenges for new users. #### Key Features - Templates - Simultaneous Screen Sharing - Office Decor - Guest Links - Participant Permissions #### What Are Recent G2 Reviews of Gather? **"[Natural “Bump-Into” Chats That Make Collaboration Feel Effortless](https://www.g2.com/survey_responses/gather-review-12696501)"** **Rating:** 4.5/5.0 stars *— balaji s.* [Read full review](https://www.g2.com/survey_responses/gather-review-12696501) --- **"[Fun, Efficient Platform for Easier Meetings and Team Visibility](https://www.g2.com/survey_responses/gather-review-12624012)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/gather-review-12624012) --- ### 11. [Amazon Chime](https://www.g2.com/products/amazon-chime/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 632 **Why buyers love it?:** Amazon Chime’s review patterns tied it most closely to simple meetings, video quality, and team communication. Reviewers highlight ease of use and practical meeting access. I read the product as useful for direct communication without a heavy setup process. Interface limitations, feature gaps, and comparisons to broader conferencing tools also surface in the feedback. ### What Do G2 Reviewers Say About Amazon Chime? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Amazon Chime, finding its interface simple and intuitive for all. - Users find the **easy setup** of Amazon Chime seamless, enabling quick access to high-quality meetings without hassle. - Users praise the **superior audio quality** of Amazon Chime, enhancing their communication experience significantly. - Users value the **reliability** of Amazon Chime, enjoying seamless transitions and easy access to meetings across devices. - Users enjoy the **high-quality video experience** with Amazon Chime, enhancing communication and making meetings seamless and engaging. **Cons:** - Users find the **interface outdated** and basic, lacking features and hindering collaboration compared to competitors. - Users find Amazon Chime's **limited features** compared to competitors to hinder their collaboration experience and functionality. - Users express frustration over **missing collaboration features** in Chime, hindering effective teamwork and creative interaction. - Users experience **connectivity issues** with Amazon Chime, facing problems like blurry screens and slow response times. - Users feel that Amazon Chime has **limited integrations** , lacking advanced features found in competing platforms. #### Key Features - Screen Sharing - Scheduling - Mobile - Autonomous Task Execution #### What Are Recent G2 Reviews of Amazon Chime? **"[Frictionless Meeting Links and Smooth Calendar Integration](https://www.g2.com/survey_responses/amazon-chime-review-12812753)"** **Rating:** 4.5/5.0 stars *— Aditya K.* [Read full review](https://www.g2.com/survey_responses/amazon-chime-review-12812753) --- **"[Amazon Chime Makes Meetings Simple with Stable Performance and Great Audio](https://www.g2.com/survey_responses/amazon-chime-review-12877111)"** **Rating:** 5.0/5.0 stars *— Anup A.* [Read full review](https://www.g2.com/survey_responses/amazon-chime-review-12877111) --- #### What Are G2 Users Discussing About Amazon Chime? - [What is Amazon Chime used for?](https://www.g2.com/discussions/what-is-amazon-chime-used-for) - 2 comments - [Who can use Amazon chime?](https://www.g2.com/discussions/amazon-chime-who-can-use-amazon-chime) - 2 comments - [Does chime work with Amazon?](https://www.g2.com/discussions/does-chime-work-with-amazon) - 2 comments ### 12. [3CX](https://www.g2.com/products/3cx/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 429 **Why buyers love it?:** 3CX stood out as a communications system that combines calling, chat, and video workflows. Reviewers highlight setup, multiple-user support, phone access, and customer communication. I found that users value it for bringing core business communication into one system. Technical configuration, onboarding, and connection issues also appear in the feedback. ### What Do G2 Reviewers Say About 3CX? *AI-generated summary from verified user reviews* **Pros:** - Users find 3CX to be **extremely easy to use** , appreciating its straightforward setup and reliable customer support. - Users appreciate the **reliability** of 3CX, finding it dependable and easy to manage for their communication needs. - Users value the **flexibility** of 3CX, enabling seamless communication for both remote and on-site teams. - Users highlight the **flexibility and robust features** of 3CX, making it ideal for remote and hybrid communication. - Users value the **easy setup** of 3CX, allowing for straightforward implementation and efficient management. **Cons:** - Users note that **complex processes** can hinder usability, especially for non-technical administrators navigating configurations and troubleshooting. - Users face **difficult configuration** when setting up extensions and navigating admin settings, often requiring additional support. - Users experience a **steep learning curve** with 3CX, making it challenging for non-technical administrators to manage effectively. - Users find the **limited features** in the free version restrict functionality and require complex setup for extensions. - Users find the **license fees expensive** , especially for non-profits, impacting overall affordability and budget considerations. #### Key Features - Instant Messaging - Automated Attendants - Software Pairing - Voice - Session Routing #### What Are Recent G2 Reviews of 3CX? **"[Easy Setup, Flexible SIP Trunk Extensions, and Strong Business Messaging](https://www.g2.com/survey_responses/3cx-review-12707768)"** **Rating:** 4.5/5.0 stars *— Matthew W.* [Read full review](https://www.g2.com/survey_responses/3cx-review-12707768) --- **"[Comprehensive VoIP Solution, Slight Learning Curve](https://www.g2.com/survey_responses/3cx-review-12656492)"** **Rating:** 4.5/5.0 stars *— Fernando F.* [Read full review](https://www.g2.com/survey_responses/3cx-review-12656492) --- #### What Are G2 Users Discussing About 3CX? - [What is 3CX used for?](https://www.g2.com/discussions/what-is-3cx-used-for) - 1 comment, 1 upvote ### 13. [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 501 **Product Description:** Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement. ### What Do G2 Reviewers Say About Intermedia Unite? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **quick and responsive customer support** of Intermedia Unite, enhancing overall service reliability. - Users praise the **ease of use** of Intermedia Unite, highlighting its user-friendly interface and helpful support. - Users value the **knowledgeable and responsive customer support** of Intermedia Unite, ensuring a seamless onboarding experience and quick issue resolution. - Users appreciate the **intuitive design** of Intermedia Unite, making communication seamless and user-friendly across devices. - Users highlight the **reliability** of Intermedia Unite, experiencing efficient communication and excellent support throughout their usage. **Cons:** - Users express concern over **high internet dependency** with Intermedia Unite, leading to call drops during connectivity issues. - Users face **administrative complexities** in Intermedia Unite, which can hinder productivity and frustrate new admins. - Users report **admin control issues** with Intermedia Unite, noting complexities that hinder new admins' experience and support. - Users experience frequent **connection issues** with Intermedia Unite, causing dropped calls during network challenges. - Users find the **limited features** of Intermedia Unite overwhelming and struggle with navigation and accessibility. #### What Are Recent G2 Reviews of Intermedia Unite? **"[Seamless, Reliable Communication Across Devices with Powerful Texting and Integrations](https://www.g2.com/survey_responses/intermedia-unite-review-12654701)"** **Rating:** 4.5/5.0 stars *— Verified User in Non-Profit Organization Management* [Read full review](https://www.g2.com/survey_responses/intermedia-unite-review-12654701) --- **"[Clean, Easy, and Perfect for Simple Setup](https://www.g2.com/survey_responses/intermedia-unite-review-12603745)"** **Rating:** 5.0/5.0 stars *— Bruce H.* [Read full review](https://www.g2.com/survey_responses/intermedia-unite-review-12603745) --- #### What Are G2 Users Discussing About Intermedia Unite? - [What is Intermedia Unite used for?](https://www.g2.com/discussions/what-is-intermedia-unite-used-for) - 1 comment - [What is Anymeeting Video Conferencing used for?](https://www.g2.com/discussions/what-is-anymeeting-video-conferencing-used-for) - 2 comments, 1 upvote - [What is the most used video conferencing software?](https://www.g2.com/discussions/what-is-the-most-used-video-conferencing-software) - 1 comment, 1 upvote ### 14. [Ringover](https://www.g2.com/products/ringover/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 461 **Product Description:** Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency. ### What Do G2 Reviewers Say About Ringover? *AI-generated summary from verified user reviews* **Pros:** - Users find Ringover's **ease of use** enhances their communication experience with intuitive design and reliable performance. - Users praise the **fast and reliable customer support** of Ringover, enhancing their overall experience with the app. - Users value the **reliability** of Ringover, highlighting consistent support and effective service for their communication needs. - Users find Ringover's **helpful support and ease of use** invaluable for efficient communication and CRM integration. - Users find Ringover to be **intuitive and easy to use** , enhancing communication efficiency for businesses. **Cons:** - Users find Ringover **too expensive** , especially compared to more affordable alternatives like Zoom, impacting overall satisfaction. - Users find Ringover's pricing to be **excessive** , especially compared to more affordable alternatives like Zoom. - Users have faced **glitches** such as bugs post-updates and inconsistencies in call logs, hindering their experience. - Users find the lack of **CRM integration** and missing features limits the full potential of Ringover. - Users report **software bugs** affecting call quality and app stability, which can disrupt important communications. #### What Are Recent G2 Reviews of Ringover? **"[HubSpot Integration An intuitive phone solution](https://www.g2.com/survey_responses/ringover-review-12674627)"** **Rating:** 4.5/5.0 stars *— Verified User in E-Learning* [Read full review](https://www.g2.com/survey_responses/ringover-review-12674627) --- **"[Seamless Embedded Calling with Ringover—and Truly Responsive Support](https://www.g2.com/survey_responses/ringover-review-12851244)"** **Rating:** 5.0/5.0 stars *— Wouter K.* [Read full review](https://www.g2.com/survey_responses/ringover-review-12851244) --- #### What Are G2 Users Discussing About Ringover? - [What does Ringover do?](https://www.g2.com/discussions/what-does-ringover-do) - 1 comment - [How do I cancel my Ringover account?](https://www.g2.com/discussions/how-do-i-cancel-my-ringover-account) - 1 comment - [How does Ringover work?](https://www.g2.com/discussions/how-does-ringover-work) - 1 comment ### 15. [net2phone](https://www.g2.com/products/net2phone-g2/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 184 **Product Description:** net2phone is a cloud-based business phone service provider, helping businesses drive performance through powerful Unified Communications software and tools. Trusted by clients and partners across the globe, net2phone has disrupted the telecommunications market by delivering the highest quality phone solutions, a diverse range of advanced features, locally-based technical support, and innovations beyond a business phone connection. Request a demo of the net2phone product to see how our leading business communications tool can empower your organization. Unite, net2phone's flagship solution for businesses, offers an all-in-one solution for voice, video, and messaging, offering seamless communications. Manage teams, effectively collaborate, and support customers no matter where you are.With over 40 innovative VoIP features, you’ll keep your customers happy while boosting overall business communication. Manage teams, effectively collaborate, and support customers no matter where you are. Stay flexible and make and receive calls using a browser, mobile app or desk phone from anywhere in the world. Get more done with teams and clients using our included video conferencing tool, Huddle. Use video recording, screen sharing, break-out rooms, and other productivity-enhancing features without additional subscriptions. Use included SMS and chat to keep your personal number private and maintain your business identity when communicating with teams and partners. Send updates, photos, videos and files to quickly share information. Integrate your business phone system with your existing tools to streamline processes and create structured workflows. Seamlessly integrate with top productivity apps or create your own with our open API. Streamline, improve customer satisfaction and lower costs with our feature-rich business communication solutions. ### What Do G2 Reviewers Say About net2phone? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **responsive customer service** of Net2Phone, highlighting their prompt and eager support throughout the process. - Users value the **ease of use** of net2phone, appreciating its straightforward interface and accessible features. - Users commend the **affordability** of net2phone, noting significant cost savings compared to competitors. - Users praise Net2Phone for its **prompt and helpful customer support** , enhancing their overall experience with the service. - Users highlight the **responsive and super helpful customer support** of net2phone, enhancing their overall experience. **Cons:** - Users face **connection issues** that hinder optimal functionality and complicate integration with existing systems. - Users express frustration with **poor customer support** , citing unresponsive assistance and a lack of transparency regarding issues. - Users find the system's **lack of intuitiveness** frustrating, complicating tasks like directory management and voicemail forwarding. - Users express frustration with **long wait times** for support and equipment setup, impacting their overall experience with net2phone. - Users are frustrated with the **poor customer support** from net2phone, often feeling ignored and undervalued during issues. #### What Are Recent G2 Reviews of net2phone? **"[Effortless Call Tracking and Remote Work Made Easy](https://www.g2.com/survey_responses/net2phone-review-12000748)"** **Rating:** 4.0/5.0 stars *— Jennifer C.* [Read full review](https://www.g2.com/survey_responses/net2phone-review-12000748) --- **"[Superior product, exceptional service](https://www.g2.com/survey_responses/net2phone-review-10486200)"** **Rating:** 5.0/5.0 stars *— Heather S.* [Read full review](https://www.g2.com/survey_responses/net2phone-review-10486200) --- #### What Are G2 Users Discussing About net2phone? - [What is net2phone Canada used for?](https://www.g2.com/discussions/what-is-net2phone-canada-used-for) - 1 comment - [Is net2phone free?](https://www.g2.com/discussions/is-net2phone-free) - 2 comments - [Is net2phone reliable?](https://www.g2.com/discussions/is-net2phone-reliable) - 4 comments ### 16. [ClickMeeting](https://www.g2.com/products/clickmeeting/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 266 **Why buyers love it?:** ClickMeeting came through to me as a tool for webinars, online sessions, and training delivery. Reviewers highlight simple use, smooth events, and communication with remote audiences. The feedback suggests value in running browser-based sessions without heavy setup. Recording needs and platform improvement areas also appear in reviewer comments. ### What Do G2 Reviewers Say About ClickMeeting? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of ClickMeeting, enabling seamless webinars and engaging interactions effortlessly. - Users love the **intuitive and reliable webinars** of ClickMeeting, enhancing audience engagement and simplicity for all users. - Users find ClickMeeting very **intuitive** , enabling easy organization of webinars and reliable engagement tools. - Users value the **reliability** of ClickMeeting, ensuring smooth, engaging webinars without technical issues. - Users praise the **prompt and helpful customer support** of ClickMeeting, enhancing their overall experience with the platform. **Cons:** - Users experience occasional **connection issues** , which can disrupt the flow of meetings and cause frustration. - Users experience **connectivity issues** , notably related to rare connection difficulties which can disrupt participation in meetings. - Users find ClickMeeting to be **expensive** , especially when increased attendee limits are required for small businesses. - Users find the **limited customization** options for branding and registration pages frustrating despite ClickMeeting's effectiveness. - Users note **missing features** in the mobile experience and seek improvements for scheduling and connectivity issues. #### Key Features - Recording - Registration - Event Analytics - Social Media Integration - Screen Sharing #### What Are Recent G2 Reviews of ClickMeeting? **"[All-in-One Webinar Platform That Saves Time and Streamlines Events](https://www.g2.com/survey_responses/clickmeeting-review-12409808)"** **Rating:** 5.0/5.0 stars *— Mirosława S.* [Read full review](https://www.g2.com/survey_responses/clickmeeting-review-12409808) --- **"[A flexible and accessible solution for global online events](https://www.g2.com/survey_responses/clickmeeting-review-12234272)"** **Rating:** 5.0/5.0 stars *— Emilia B.* [Read full review](https://www.g2.com/survey_responses/clickmeeting-review-12234272) --- #### What Are G2 Users Discussing About ClickMeeting? - [What is ClickMeeting used for?](https://www.g2.com/discussions/what-is-clickmeeting-used-for) - [Which webinar software is the best?](https://www.g2.com/discussions/clickmeeting-which-webinar-software-is-the-best) - [Is ClickMeeting safe?](https://www.g2.com/discussions/is-clickmeeting-safe) ### 17. [Whereby Meetings](https://www.g2.com/products/whereby-meetings/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,118 **Product Description:** Whereby is a video conferencing platform providing easy to use, beautiful video calls. Whereby Meetings Create a fully branded virtual meeting experience with memorable room URLs, accessed directly in your browser, no downloads or logins for guests. - No app downloads or installs - No logins for guests - Up to 200 participants - Custom branding - Loads of features including co-location groups, breakout groups, recording, screen sharing, virtual whiteboard and more. ### What Do G2 Reviewers Say About Whereby Meetings? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Whereby Meetings, making it accessible for everyone, including non-tech-savvy individuals. - Users appreciate the **great quality of video conferencing** with Whereby Meetings, highlighting its ease of use and accessibility. - Users praise the **excellent video quality** of Whereby Meetings, enhancing collaborative experiences across devices and browsers. - Users admire the **easy-to-use interface** of Whereby Meetings, making scheduling and joining calls effortless. - Users appreciate the **easy setup** of Whereby Meetings, allowing for quick access and hassle-free connections. **Cons:** - Users find that the **limited features** in Whereby Meetings restrict functionality and hinder their overall experience. - Users experience **connectivity issues** with Whereby, often struggling to join calls and facing disruptions during meetings. - Users find **limited access** problematic, restricting client calls and downloads, impacting the overall functionality of Whereby Meetings. - Users experience **participant limitations** on non-business plans, restricting meeting sizes and impacting their overall experience. - Users experience **connection issues** with Whereby, often struggling to join meetings and facing limitations in features. #### What Are Recent G2 Reviews of Whereby Meetings? **"[Simple way to handle online consultation and Smooth Video meetings](https://www.g2.com/survey_responses/whereby-meetings-review-12756052)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/whereby-meetings-review-12756052) --- **"[Whereby’s Permanent Rooms Make Budget Meetings Fast and Effortless](https://www.g2.com/survey_responses/whereby-meetings-review-12400559)"** **Rating:** 4.5/5.0 stars *— Eric S.* [Read full review](https://www.g2.com/survey_responses/whereby-meetings-review-12400559) --- #### What Are G2 Users Discussing About Whereby Meetings? - [What is Whereby used for?](https://www.g2.com/discussions/what-is-whereby-used-for) - 2 comments - [How do I join a room in Whereby?](https://www.g2.com/discussions/how-do-i-join-a-room-in-whereby) - 2 comments - [How do I use whereby com?](https://www.g2.com/discussions/how-do-i-use-whereby-com) - 2 comments, 1 upvote ### 18. [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 4,006 **Product Description:** Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, Ai summaries, and action items ### What Do G2 Reviewers Say About Dialpad Connect? *AI-generated summary from verified user reviews* **Pros:** - Users love the **intuitive and easy-to-use design** of Dialpad Connect, enhancing communication with efficient features. - Users love the **call management features** of Dialpad Connect, enhancing communication with excellent quality and intuitive interface. - Users find the **AI transcription** feature of Dialpad Connect exceptionally useful for reviewing and gaining insights from calls. - Users find the **call recording feature** invaluable for reviewing important conversations and enhancing overall productivity. - Users highlight the **flexible device support** and **AI-powered features** of Dialpad Connect for enhanced communication and productivity. **Cons:** - Users often face **call quality issues** with Dialpad Connect, affecting conversations due to network variability. - Users often face **connection issues** with Dialpad Connect, leading to poor call quality and interruptions during conversations. - Users express a need for more options, citing **missing functionality** like sync with Podio and voicemail selection. - Users face **recording issues** with Dialpad Connect, struggling with limitations in message sending and voicemail customization. - Users experience **call quality issues** with Dialpad Connect, leading to connectivity problems and dissatisfaction among clients. #### What Are Recent G2 Reviews of Dialpad Connect? **"[Awesome AI transcripts, summaries, voicemail, and seamless MS Dynamics 365 sync](https://www.g2.com/survey_responses/dialpad-connect-review-12550356)"** **Rating:** 5.0/5.0 stars *— Kaushik C.* [Read full review](https://www.g2.com/survey_responses/dialpad-connect-review-12550356) --- **"[Dialpad Connect’s AI Recaps and Real-Time Transcriptions Shine for Hybrid Teams](https://www.g2.com/survey_responses/dialpad-connect-review-12610593)"** **Rating:** 4.5/5.0 stars *— Pawan D.* [Read full review](https://www.g2.com/survey_responses/dialpad-connect-review-12610593) --- #### What Are G2 Users Discussing About Dialpad Connect? - [How does Dialpad Ai Voice's transcription feature enhance communication, and what are the best practices for using it?](https://www.g2.com/discussions/how-does-dialpad-ai-voice-s-transcription-feature-enhance-communication-and-what-are-the-best-practices-for-using-it) - [How does Dialpad Ai Meetings enhance virtual meeting experiences with AI-driven features?](https://www.g2.com/discussions/how-does-dialpad-ai-meetings-enhance-virtual-meeting-experiences-with-ai-driven-features) - 1 comment - [What is Dialpad Meetings (formerly UberConference) used for?](https://www.g2.com/discussions/what-is-dialpad-meetings-formerly-uberconference-used-for) - 1 comment ### 19. [Aonmeetings](https://www.g2.com/products/aonmeetings/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 40 **Product Description:** AONMeetings is a comprehensive browser-based video conferencing solution that helps businesses conduct HD video meetings, webinars, and live streams without requiring software installations. The platform operates entirely through web browsers, primarily Google Chrome and MS Edge, enabling users to connect instantly for professional communications. Here's the revised second paragraph: Designed to serve healthcare, education, legal, and corporate environments, AONMeetings also fits small to medium-sized businesses across various industries, prioritizing security with HIPAA compliance, end-to-end encryption, and granular access controls. The platform addresses the communication needs of organizations ranging from small businesses to large enterprises through its scalable participant limits and feature sets. Core Features and Capabilities: Unlimited HD video meetings and webinars with registration capabilities AI-powered meeting summaries and smart search functionality Screen sharing with annotations, whiteboard collaboration, and live polling Audio and video recording with closed captioning and virtual backgrounds Custom branding, multi-camera broadcasts, and RTMP streaming for advanced users AONMeetings operates on a tiered pricing model starting at $3.99 per month for up to 25 participants in the Standard plan, progressing through Pro (100 participants) and Business Pro (250 participants) tiers. The platform includes enterprise add-ons for large-scale webinars supporting 500 to 5,000 participants with both monthly subscription and one-time event pricing options. The solution distinguishes itself through its browser-based accessibility, eliminating the need for downloads or installations while maintaining professional-grade security standards. Integration capabilities include calendar systems like Calendly, MS Outlook, Google Calendar and Slack, while advanced analytics and insights help organizations optimize their communication strategies . This positions AONMeetings as a cost-effective alternative to traditional video conferencing platforms, particularly suited for organizations requiring reliable, secure, and feature-rich communication tools without the complexity of software management. ### What Do G2 Reviewers Say About Aonmeetings? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Aonmeetings, finding it simple to access and manage meetings seamlessly. - Users value the **reliable quality** of Aonmeetings, enjoying seamless connections and clear audio even under challenging conditions. - Users value the **high-quality video and screen sharing** of Aonmeetings, enhancing client communication and presentation. - Users love the **easy setup** of Aonmeetings, making it hassle-free to connect from various devices and platforms. - Users value the **easy access and structure** of Aonmeetings, enhancing remote training and client engagement effortlessly. **Cons:** - Users find the **limited features** in Aonmeetings lacking, especially in analytics and moderator controls. - Users find the **limited customization** of Aonmeetings restrictive, impacting their ability to manage events effectively. - Users are frustrated by the **missing features** such as limited moderator controls and inadequate storage options. - Users find the **user interface lacking** , noting it feels outdated and has poor payment integration options. - Users find the **limited options** for managing large groups and backgrounds can make interactions feel basic. #### What Are Recent G2 Reviews of Aonmeetings? **"[Highly Secure, End-to-End Encrypted Video Conferencing for Sensitive Shift Handovers](https://www.g2.com/survey_responses/aonmeetings-review-12827054)"** **Rating:** 5.0/5.0 stars *— Pavlikeni T.* [Read full review](https://www.g2.com/survey_responses/aonmeetings-review-12827054) --- **"[Apnmeetings: Easy Setup, Smooth Integrations, and Responsive Support](https://www.g2.com/survey_responses/aonmeetings-review-12632131)"** **Rating:** 4.5/5.0 stars *— Forza T.* [Read full review](https://www.g2.com/survey_responses/aonmeetings-review-12632131) --- ### 20. [StartMeeting](https://www.g2.com/products/startmeeting/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 62 **Product Description:** StartMeeting® offers unlimited audio and video conferencing services for the enterprise space. Because we are a carrier and a conferencing network we are able to disrupt the market with truly transformative pricing. We offer an industry-leading $12.95/month/host pricing package for the small to medium-sized business space, and we also have a truly revolutionary $6,000/month package for large enterprise clients. The $6,000/month package allows enterprises of any size to have an unlimited number of hosts all for a flat monthly rate. With both the per host and unlimited hosts pricing, you’ll get an easy-to-use collaboration tool that will provide you and your teams unlimited HD quality audio & video conferencing and screen sharing. Every account also includes: • HD Audio & Video conferencing for up to 1,000 participants • Screen sharing and drawing • Meeting recording and playback • 10 gigs of storage • Custom hold music and greetings • Custom meeting wall • In-country dial-in numbers for 65 countries… and counting With StartMeeting® you are gaining access to one of the largest companies in conferencing. Since 2001 our network has carried more than two billion conference calls around the world, making us the world’s 2nd largest conferencing network. This size and scale are what lets us offer the pricing that we do and also what has helped us build such a streamlined, enterprise-grade application. For more information, visit www.startmeeting.com or call (844) 800-4000. ### What Do G2 Reviewers Say About StartMeeting? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of StartMeeting, enabling quick setup and smooth meeting experiences. - Users praise the **impressive audio quality** of StartMeeting, enhancing their experience for both business and family interactions. - Users find StartMeeting's **easy setup** ideal for quickly hosting smooth and hassle-free virtual meetings. - Users find StartMeeting to be **reliably fast** , ensuring high-quality video conferencing for both business and personal use. - Users appreciate the **impressive video quality** of StartMeeting, ensuring reliable and clear communication for all meetings. **Cons:** - Users find StartMeeting's **outdated and simplistic user interface** limiting, craving more creativity and advanced features. - Users feel that StartMeeting's **limited features** hinder its effectiveness compared to more advanced conferencing solutions. - Users note the **limited customization** options in StartMeeting, wishing for more advanced features and integrations. - Users criticize the **missing advanced features** in StartMeeting, seeking more customization and collaboration tools. - Users find StartMeeting suffers from **limited integrations** , which restricts advanced functionalities and complex workflows. #### What Are Recent G2 Reviews of StartMeeting? **"[Reliable Meetings for Patient Consultations and Webinars](https://www.g2.com/survey_responses/startmeeting-review-12740253)"** **Rating:** 4.5/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/startmeeting-review-12740253) --- **"[Cost-Effective, Scales for Large Webinars, and Easy to Use with New AI Features and collaboration.](https://www.g2.com/survey_responses/startmeeting-review-12578341)"** **Rating:** 4.5/5.0 stars *— Karansinh J.* [Read full review](https://www.g2.com/survey_responses/startmeeting-review-12578341) --- #### What Are G2 Users Discussing About StartMeeting? - [Is StartMeeting free?](https://www.g2.com/discussions/is-startmeeting-free) - [How do you use StartMeeting?](https://www.g2.com/discussions/how-do-you-use-startmeeting) - [What is StartMeeting app?](https://www.g2.com/discussions/what-is-startmeeting-app) ### 21. [BigMarker](https://www.g2.com/products/bigmarker/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 431 **Product Description:** BigMarker is the world's most customizable platform for webinars, virtual, and in-person events. We combine cutting-edge video technology with advanced marketing and interactive tools to deliver one-of-a-kind, fully branded event experiences. Thousands of companies worldwide trust BigMarker’s all-in-one platform to create immersive, interactive, and high-impact events. With seamless integrations, APIs, and white-label solutions, we empower organizations to embed interactive video experiences into their marketing, sales, and learning ecosystems. Founded in 2010 and headquartered in Chicago, BigMarker powers events for leading brands and organizations around the globe. Let’s bring your vision to life and build an event experience like no other. ### What Do G2 Reviewers Say About BigMarker? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **highly responsive customer support** of BigMarker, making webinar management a seamless experience. - Users appreciate the **ease of use** of BigMarker, making webinar hosting and engagement effortless and intuitive. - Users appreciate the **user-friendly and feature-rich platform** of BigMarker, making webinars effortless and engaging. - Users appreciate the **customization options** in BigMarker, allowing tailored webinar experiences and seamless integrations. - Users appreciate the **user-friendly interface and customizable features** of BigMarker, making webinars engaging and effortless. **Cons:** - Users experience **integration issues** with BigMarker, affecting seamless workflows with third-party platforms like CRMs. - Users find the **limited customization options** of BigMarker hinder their ability to tailor the platform effectively. - Users face a **difficult learning curve** with BigMarker's feature-rich interface, affecting customization and usability. - Users face **branding issues** due to limited flexibility in customizing templates, hindering the webinar fine-tuning process. - Users find the **admin interface confusing** , suggesting a need for simplified webinar settings to enhance usability. #### What Are Recent G2 Reviews of BigMarker? **"[Jack of All Trades Event Platform](https://www.g2.com/survey_responses/bigmarker-review-11584202)"** **Rating:** 5.0/5.0 stars *— Cecily P.* [Read full review](https://www.g2.com/survey_responses/bigmarker-review-11584202) --- **"[Highly Customizable Events with Powerful Production and Analytics](https://www.g2.com/survey_responses/bigmarker-review-12244876)"** **Rating:** 5.0/5.0 stars *— Will S.* [Read full review](https://www.g2.com/survey_responses/bigmarker-review-12244876) --- #### What Are G2 Users Discussing About BigMarker? - [What is BigMarker used for?](https://www.g2.com/discussions/what-is-bigmarker-used-for) - 1 comment ### 22. [8x8 Work](https://www.g2.com/products/8x8-work/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 889 **Product Description:** 8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity. It’s more than just a UCaaS solution — 8x8 Work is your entry point into The 8x8 Platform for CX, giving you the flexibility to scale from internal collaboration to full customer engagement with voice, video, chat, and APIs — all on one integrated platform. Top Reasons to Choose 8x8 Work All-in-One Cloud Communications: Replace separate phone, video, and messaging tools with a unified solution. Enterprise-Grade VoIP: Global voice coverage in 55+ countries, HD call quality, and a 99.999% uptime SLA. AI-Driven Meetings & Messaging: Host secure video meetings with smart summaries, live transcription, and integrated chat. Integrated Admin & Reporting: Centralized control panel for managing users, call routing, analytics, and permissions. Trusted Security & Compliance: SOC 2, ISO 27001, HIPAA-ready — secure by design, not by add-on. Scalable to Contact Center: Seamlessly expand to include 8x8’s contact center, CPaaS, and AI capabilities when you’re ready. Features That Drive Productivity Business Phone System: Cloud-based PBX with voicemail, auto-attendant, call queues, number porting, and business SMS/MMS. Video Conferencing: Run secure, high-quality video meetings with up to 500 participants — no downloads required. Team Messaging: Create chat rooms, share files, pin important messages, and collaborate in real time. Mobile + Desktop Access: Use one app across all devices — Windows, Mac, iOS, Android, and web. Built-In Analytics: Get real-time visibility into usage, call quality, and team performance with visual dashboards. 40+ Integrations: Connect easily with Salesforce, Microsoft Teams, Google Workspace, Zendesk, and more. AI Enhancements: Use smart transcription, in-meeting summaries, and keyword detection to work smarter. The Power Behind 8x8 Work With over 300 patents and decades of cloud communications leadership, 8x8 helps businesses simplify IT, enhance employee experience, and accelerate customer engagement. 8x8 Work is the trusted choice for companies looking to modernize communications and prepare for what’s next. ### What Do G2 Reviewers Say About 8x8 Work? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of 8x8 Work, making daily communication tasks efficient and straightforward. - Users value the **easy communication** offered by 8x8 Work, enhancing connectivity and flexibility for remote collaboration. - Users praise the **reliability** of 8x8 Work, experiencing minimal downtime and excellent support throughout their service. - Users appreciate the **quick and efficient customer support** of 8x8 Work, ensuring swift assistance when needed. - Users love the **convenience of centralized communication** in 8x8 Work, making remote work seamless and efficient. **Cons:** - Users experience **slow customer service** responses, leading to frustration in troubleshooting and support for various issues. - Users experience **slow customer support** response times that negatively impact their overall satisfaction and issue resolution. - Users experience **poor customer support** , facing slow responses and challenges in troubleshooting and configuration assistance. - Users find the **limited features** of 8x8 Work restrict usability, especially with CRM integrations and analytics. - Users experience **technical issues** with 8x8 Work, including login troubles and mobile app lag that frustrate functionality. #### What Are Recent G2 Reviews of 8x8 Work? **"[8x8: Rock-Solid Cloud Telephony with SMS and an Intuitive Admin Interface](https://www.g2.com/survey_responses/8x8-work-review-12747765)"** **Rating:** 5.0/5.0 stars *— David H.* [Read full review](https://www.g2.com/survey_responses/8x8-work-review-12747765) --- **"[User friendly,Reliable and all in one platform.](https://www.g2.com/survey_responses/8x8-work-review-12848001)"** **Rating:** 4.5/5.0 stars *— Shri .* [Read full review](https://www.g2.com/survey_responses/8x8-work-review-12848001) --- #### What Are G2 Users Discussing About 8x8 Work? - [What is 8x8 X Series used for?](https://www.g2.com/discussions/what-is-8x8-x-series-used-for) - [Is 8x8 video conferencing secure?](https://www.g2.com/discussions/is-8x8-video-conferencing-secure) - 3 comments - [Why is 8x8 called 8x8?](https://www.g2.com/discussions/why-is-8x8-called-8x8) ### 23. [Zoho Webinar](https://www.g2.com/products/zoho-webinar/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 78 **Product Description:** Zoho Webinar is a secure online platform designed to facilitate large-scale virtual conferences, webinars, and online workshops. It enables businesses to conduct impactful events such as training sessions, marketing webinars, online courses, and workshops, ensuring seamless communication and engagement with a global audience. Key Features and Functionality: - Interactive Engagement: Enhance attendee participation through immersive Q&A sessions, audience polls, and interactive features like the "Raise Hand" option and emoji reactions. - Personalized Branding: Customize webinar registration links, promote events across various social platforms, and livestream sessions on platforms like YouTube to extend reach and visibility. - Advanced Analytics: Monitor attendee lists, generate detailed reports on participant information, analyze audience engagement levels, and export analytical data for further insights. - Lead Generation: Integrate seamlessly with Zoho CRM to push attendee information as leads, nurture them using Zoho Marketing Automation, and focus on the most promising prospects to boost sales. - Scalability: Host webinars accommodating up to 5,000 attendees without compromising performance, making it suitable for corporate events, global conferences, and large-scale training sessions. Primary Value and Solutions: Zoho Webinar addresses the need for a comprehensive, user-friendly, and scalable solution for conducting virtual events. It simplifies the process of hosting webinars by offering an intuitive interface, eliminating the need for downloads, and providing flexible pricing structures with no hidden fees. By integrating with other Zoho applications and third-party tools, it enhances lead generation and marketing efforts, ensuring businesses can effectively engage with their audience, expand their reach, and achieve better returns on investment for their virtual events. ### What Do G2 Reviewers Say About Zoho Webinar? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Zoho Webinar, enjoying its flexibility and quick support options. - Users love the **impactful webinars** and appreciate the seamless integration with other Zoho products for better results. - Users praise the **extensive features and ease of use** in Zoho Webinar, enhancing their overall webinar experience. - Users value the **seamless integration** of Zoho Webinar with existing workflows, enhancing efficiency and user experience. - Users value the **affordable pricing** of Zoho Webinar, enjoying quality features without breaking the budget. **Cons:** - Users find **limited customization options** in Zoho Webinar, hindering the flexibility of promotional emails and registration processes. - Users note the **missing features** in Zoho Webinar, particularly in registration customization and payment integration, affecting flexibility. - Users find Zoho Webinar **expensive** , posing challenges for small startups to access advanced features effectively. - Users find the **interface complicated and unintuitive** , complicating tasks like deactivating webinars and managing chat functions. - Users face **delay issues** with Zoho Webinar, complicating deactivation and rescheduling processes that impact lead management. #### What Are Recent G2 Reviews of Zoho Webinar? **"[Reliable Platform for Managing Educational Webinars and Online Sessions](https://www.g2.com/survey_responses/zoho-webinar-review-12789260)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/zoho-webinar-review-12789260) --- **"[Affordable, Easy-to-Use Webinar Tool with Top-Notch Support](https://www.g2.com/survey_responses/zoho-webinar-review-12611217)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/zoho-webinar-review-12611217) --- ### 24. [Jitsi](https://www.g2.com/products/jitsi/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 199 **Product Description:** Jitsi Meet is a set of Open Source projects which empower users to use and deploy video conferencing platforms with state-of-the-art video quality and features. For Jitsi Meet installation, configuration, customization, deployment, auto scaling, maintenance, and commercial support. Contact here: https://meetrix.io/contact-us Jitsi Meet is a free, open-source video conferencing platform that allows users to create and join online meetings with ease. Unlike many other video conferencing tools, Jitsi Meet doesn't require users to create an account or install any software to start or join a meeting. It’s browser-based and highly accessible, offering a quick and straightforward way to connect with others via video and audio. Key Features: Ease of Use: Jitsi Meet is incredibly user-friendly. With just a click, you can create a meeting link and share it with others. Participants can join the meeting simply by clicking the link, making it perfect for spontaneous meetings or gatherings. No Account Required: One of the standout features of Jitsi Meet is that it does not require users to create an account. This feature makes it highly convenient for users who want to avoid the hassle of signing up or logging in to yet another service. End-to-End Encryption: Security is a top priority for Jitsi Meet. It offers end-to-end encryption for video and audio calls, ensuring that conversations remain private and secure. This makes it a reliable choice for businesses and individuals concerned about privacy. Unlimited Participants: Jitsi Meet supports meetings with an unlimited number of participants, making it a scalable solution for both small group chats and large conferences. However, the performance may depend on the server capacity and internet bandwidth. Customization and Integration: Jitsi Meet is open-source, which means it can be customized to meet specific needs. Developers can integrate it with other applications, embed it into websites, or even host their own Jitsi Meet servers for complete control over the environment. Screen Sharing and Recording: The platform supports screen sharing, which is crucial for presentations, demonstrations, and collaborative work. Additionally, meetings can be recorded, allowing users to save and review important discussions later. Mobile Accessibility: Jitsi Meet is accessible not just via desktop browsers but also through mobile devices. It has dedicated apps for iOS and Android, enabling users to join meetings on the go. Cost-Effective: Since Jitsi Meet is free and open-source, it’s an attractive option for businesses and individuals looking for a cost-effective video conferencing solution. There are no hidden fees or subscription costs, making it accessible to all. The perfect alternative to solutions such as Zoom, Microsoft Teams and Google meet. ### What Do G2 Reviewers Say About Jitsi? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Jitsi, enjoying effortless meeting setups and smooth connections without complications. - Users love the **easy setup** of Jitsi, enabling quick and hassle-free meeting starts without complications. - Users value Jitsi's **reliability** , noting its smooth performance and ease of use for seamless video communication. - Users value Jitsi's **top-notch security** features, including end-to-end encryption that ensures private and secure conversations. - Users appreciate the **simplicity** of Jitsi, enjoying its easy setup and seamless meeting experiences without complications. **Cons:** - Users find the **learning curve for Jitsi quite complex** , requiring significant time and effort to master the setup. - Users note the **limited advanced features** of Jitsi, which restricts functionality for professional usage and larger meetings. - Users find the **user interface basic** and lacking in modern aesthetics and customization options for meetings. - Users find the **missing features** in Jitsi, like recording and advanced integrations, hinder their productivity. - Users report **poor quality** in Jitsi, highlighting inconsistent audio/video and limited features for larger meetings. #### What Are Recent G2 Reviews of Jitsi? **"[Jitsi Has Come a Long Way—Now Handles Large Meetings Smoothly](https://www.g2.com/survey_responses/jitsi-review-12852921)"** **Rating:** 4.5/5.0 stars *— Daryl A.* [Read full review](https://www.g2.com/survey_responses/jitsi-review-12852921) --- **"[Jitsi Simplified Our Support, Training and Collaboration Workflows](https://www.g2.com/survey_responses/jitsi-review-12866454)"** **Rating:** 4.0/5.0 stars *— Nikita J.* [Read full review](https://www.g2.com/survey_responses/jitsi-review-12866454) --- #### What Are G2 Users Discussing About Jitsi? - [What is the difference between Jitsi and zoom?](https://www.g2.com/discussions/what-is-the-difference-between-jitsi-and-zoom) - 2 comments, 1 upvote - [How many users can meet on Jitsi?](https://www.g2.com/discussions/how-many-users-can-meet-on-jitsi) - 1 comment - [Is Jitsi better than zoom?](https://www.g2.com/discussions/is-jitsi-better-than-zoom) - 1 comment ### 25. [Crowdcast](https://www.g2.com/products/crowdcast/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 96 **Product Description:** Crowdcast is the most engaging and easy-to-use live streaming experience on the market. Our platform makes it simple to create interactive events, live Q&As, workshops, and online summits that are flexible with your needs. Engagement is built in - from live chat, polls, and time-stamped Q&As to bringing team members and attendees on stage. With advanced event and audience analytics, Crowdcast gives you the insights you need to deliver better events every time - and so much more. ### What Do G2 Reviewers Say About Crowdcast? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Crowdcast, enjoying its simple setup and engaging interactive features. - Users love the **easy setup** of Crowdcast, ensuring a stress-free experience for hosting webinars and online sessions. - Users appreciate the **intuitive interface** of Crowdcast, enabling effortless setup and engaging interactions during events. - Users commend the **reliable platform** of Crowdcast, praising its smooth functionality for hosting engaging live events. - Users appreciate the **simple and clean interface** of Crowdcast, making setup and engagement effortless for live events. **Cons:** - Users find the **customization options limited** , wishing for more flexibility to enhance their event pages. - Users find **limited features** in Crowdcast, particularly in customization, analytics, and engagement tools, affecting overall satisfaction. - Users face **control issues** with crowd management, moderation tools, and live streaming effectiveness during events. - Users find the **pricing fees high** for smaller events, making Crowdcast less accessible for new creators. - Users often experience **technical glitches** that disrupt their virtual conferences, impacting overall performance and flow. #### What Are Recent G2 Reviews of Crowdcast? **"[Health Education Webinars Feel More Interactive and Better Managed](https://www.g2.com/survey_responses/crowdcast-review-12863965)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/crowdcast-review-12863965) --- **"[Streamlined Marketing Events with Engaging Live Features](https://www.g2.com/survey_responses/crowdcast-review-12827401)"** **Rating:** 4.0/5.0 stars *— Erasmo D.* [Read full review](https://www.g2.com/survey_responses/crowdcast-review-12827401) --- #### What Are G2 Users Discussing About Crowdcast? - [What is Crowdcast used for?](https://www.g2.com/discussions/what-is-crowdcast-used-for) - [Is crowdcast free?](https://www.g2.com/discussions/is-crowdcast-free) - 1 comment - [How do you use crowdcast?](https://www.g2.com/discussions/how-do-you-use-crowdcast) - 1 comment ## What Is Video Conferencing Software? [Collaboration & Productivity Software](https://www.g2.com/categories/collaboration-productivity) ## What Software Categories Are Similar to Video Conferencing Software? - [Webinar Platforms](https://www.g2.com/categories/webinar) - [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) - [Screen Sharing Software](https://www.g2.com/categories/screen-sharing) --- ## How Do You Choose the Right Video Conferencing Software? ### What You Should Know About Video Conferencing Software ### What is Video Conferencing Software? Video conferencing software enables online communication for audio meetings, video meetings, and seminars, with built-in features such as chat, screen sharing, and recording. This software can be an incredibly flexible tool in a business’s software ecosystem. Video conferencing solutions eliminate the need for in-person attendance, adding convenience to daily schedules for all involved, improving client relationships, and ensuring open and consistent communication between teams. These solutions can be used for internal check-ins, conference calls, external meetings, and presentations. Many video conferencing tools also offer additional functionality outside of video conferencing itself, providing file sharing and instant communication features that support collaboration within teams. Some video conferencing systems offer integrations with [marketing automation software](https://www.g2.com/categories/marketing-automation) and [CRM software](https://www.g2.com/categories/crm) to sync critical business data into relevant conferences and allow for streamlined follow-up communications and updates to contact accounts. Outside of the straightforward video calling capability, many video conferencing products come with extensive feature sets that support collaboration and communication on several fronts. This can include the option for simple audio calling without video, whiteboarding and screen sharing, and call recording tools. Understanding which of these features the business might need outside of video conferencing is key to finding the best product. ### What are the Common Features of Video Conferencing Software? The following are some core features within video conferencing software that enable users to communicate and collaborate in real time: **Video calling:** Apart from face-to-face meetings, high-quality video calls are the next best thing for one-on-ones or team meetings. Video calling not only enhances collaboration but helps teams feel more connected when they are unable to meet in person. **Audio calling** : Many video conferencing tools will offer the option to attend a video conference via audio only by joining via a dial-in number. These calls are akin to a typical phone call or phone system, and utilize VoIP software. Similarly, most products will give participants the option to join a conference call with either audio only or video and audio. **Recording:** Products with this feature will allow users to record a video or audio conference call so it can be reviewed later. Some products will even host the recorded video within the platform with the option to download it to share either within or outside of the organization. **Screen sharing:** This feature allows participants to share their screens alongside, or instead of, a webcam feed. [Screen sharing software](https://www.g2.com/categories/screen-sharing) is a great collaborative tool, especially for remote or hybrid teams that participate in frequent online meetings.  **Document sharing:** Document sharing features will occasionally be built inside of a text chat function, but this is not a hard-and-fast rule. Some video conferencing software will offer straightforward document sharing without a text chat. **Scheduling:** The ability to schedule meetings in-app comes with some video conferencing tools. Others will integrate with external scheduling or [calendar software](https://www.g2.com/categories/calendar). **Text chat:** Some video conferencing tools provide a live text chat for participants to use alongside or instead of audio. These text chats can be recorded and referred to later. Some video conferencing products will allow for peer-to-peer or peer-to-group instant messaging outside of video meetings as well. **Presentations:** While some video conferencing tools will allow for presentation hosting via integration with external [presentation software](https://www.g2.com/categories/presentation), others will allow users to build and present slideshows within the application. **Subtitles and closed captions:** Some video conferencing products offer subtitles and closed captions, which is not only inclusive but allows global teams to reduce friction around language barriers or cultural differences. In some cases, live transcription may be available as well. However, the supported languages may differ from one product to another. **Other Features of Video Conferencing Software:** [Hand Raising](https://www.g2.com/categories/video-conferencing/f/hand-raising), [Presentations](https://www.g2.com/categories/video-conferencing/f/presentations), [Whiteboarding](https://www.g2.com/categories/video-conferencing/f/whiteboarding) ### What are the Benefits of Video Conferencing Software? **Save costs:** Video conferencing software can be a financially beneficial tool as it can save users the costs associated with long distance and international calls. For businesses, this means no hiccups in communication for remote employees, potential prospects, or outside stakeholders, regardless of travel capability. Video conferencing software can also reduce travel costs by allowing employees to attend meetings from the comfort of their office. This can be especially useful for small businesses looking to grow without exorbitant travel costs. Another financial benefit of some video conferencing platforms is the ability to utilize this software in replacement of traditional [webinar software](https://www.g2.com/categories/webinar). If a company needs to host a webinar or virtual event but doesn’t necessarily need all of the bells and whistles of a traditional webinar tool, using video conferencing software can result in substantial savings. Furthermore, savings can increase significantly if a company can get by on a free plan vs paid plan as many video conferencing tools offer free plans (with limitations, of course). **Maximize time and resources:** By utilizing video conferencing software, colleagues can easily meet for a quick one-on-one or hold a last-minute virtual meeting. Others can boost team collaboration by screen sharing, file sharing, and using collaborative whiteboards—all without leaving their desks or having to book meeting rooms unnecessarily. This can save time and free up conference rooms for those who need them.  **Empower remote and hybrid teams:** In addition to enhancing collaboration, video conferencing enables teams to work together while working remotely. Employees are no longer required to work from the same office building or even the same state, or country, for that matter. In a post-pandemic world that is shifting to remote and hybrid teams, video conferencing tools are critical for connection and collaboration. Additionally, these tools allow companies to pursue prospects outside of a specific location, which can boost talent acquisition. ### Who Uses Video Conferencing Software? **Most businesses:** A variety of businesses and industries, regardless of size, can benefit from video conferencing tools. Client-facing businesses, such as consulting and advisory firms, legal firms, and other services providers, can leverage these tools as a means to reduce unnecessary travel and work with clients near and far. Video conferencing software is also used by growing businesses to expand their prospects and check in with employees, regardless of location. Even mid-market and enterprise-level businesses use video conferencing in their daily operations to connect with stakeholders and prospects.   **Freelancers:** Many free video conferencing options are available as well, making them an appealing tool for small businesses, freelancers, and other self-employed individuals. Free versions of video conferencing offerings usually provide less extensive functionality and limit the number of participants, making these plans more suitable for single users or small teams. **Schools:** Video conferencing tools are sometimes built into [online learning platforms](https://www.g2.com/categories/online-learning-platform) or [learning management systems](https://www.g2.com/categories/learning-management-system-lms) as a medium to connect teachers with their students. These offerings are more specialized to the online learning environment, often providing additional collaboration tools such as file sharing, polling, and whiteboarding capability to effectively simulate a physical learning space. ### Challenges with Video Conferencing Software  Video conferencing solutions can come with their own set of challenges, including:  **Call quality:** One of the most common issues with video conferencing software is call quality. While the software itself can be robust, the quality of the video or audio itself is highly dependent on the internet speed of the users involved. It’s critical to ensure that users have access to reliable internet when using video conferencing software to prevent potential frustration. **Security concerns:** As with any software used for internal and confidential communication, buyers need to assess a product’s security protocol. While video conferencing tools have been the subject of security breaches in the past, vendors have taken steps to enhance meeting security, such as requiring passcodes to enter a meeting, implementing the use of waiting rooms, and strengthening administrative controls. ### What are the top video conferencing software options for remote teams? For remote teams, the best video conferencing software offers reliability, strong collaboration features, and seamless integration across devices and tools. Based on G2 reviews, these platforms are top choices for distributed workforces: - [Google Meet](https://www.g2.com/products/google-meet/reviews): A simple, browser-based solution that integrates with Google Workspace, offering real-time captions, screen sharing, and easy calendar-based scheduling for remote collaboration. - [Skype](https://www.g2.com/products/skype/reviews): Known for its familiarity and ease of use, Skype supports HD video and chat for smaller teams needing a straightforward communication tool without added complexity. - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews): Combines video conferencing, team chat, file sharing, and app integrations in one platform, ideal for remote teams already using Microsoft 365. - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews): Delivers consistently high-quality video and audio, along with breakout rooms, recordings, and strong security controls, making it a remote work staple for businesses of all sizes. ### What is the best video conferencing app for small businesses? For everyday meetings and client calls, [small businesses](https://www.g2.com/categories/video-conferencing/small-business) value simplicity, reliability, and strong core features. According to G2 reviews, these tools deliver exactly that: - [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews): A browser-based platform that offers secure video meetings, screen sharing, and webinar tools—well-suited for small teams looking for affordability and ease of use without sacrificing essential features. - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews): Provides HD video, built-in AI enhancements (like background noise removal), and whiteboarding tools, all in a scalable package that supports small businesses as they grow. - [BlueJeans Meetings](https://www.g2.com/products/bluejeans-meetings/reviews): Delivers crisp audio and video quality with Dolby Voice, along with meeting analytics and calendar integrations,ideal for small businesses prioritizing call clarity and professionalism. ### How to Buy Video Conferencing Software  #### Requirements Gathering (RFI/RFP) for Video Conferencing Software Whether a company is just starting to explore video conferencing software or looking for a more appropriate solution for its needs, G2.com can help inform buyers of the market and assist them in selecting the best software for their business. The first step in deciding what kind of video conferencing software a buyer should look at is to assess the needs of the organization as a whole. Does the organization already use this kind of software? If so, what works and what doesn’t? Is this the first time the organization will be using video conferencing software? If that’s the case, buyers will need to determine how they plan to implement this software and whether or not their current systems are compatible. Some points to consider are: **Company size:** Buyers will need to ensure that the products they are looking at will suit the size and need of the organization. When purchasing software, it’s important to ensure the product has the appropriate scalability to adapt to changing needs.  **Integrations:** Many companies need to leverage adaptable solutions that easily fit into an existing software ecosystem. To ensure that a new product is adopted and properly utilized by employees, it’s critical to ensure that the new tool is compatible with a company’s devices and applications, such as calendars, [email software](https://www.g2.com/categories/email), [CRM software](https://www.g2.com/categories/crm), and [project management software](https://www.g2.com/categories/project-management). Additionally, buyers must confirm that the new conferencing system is compatible with existing technology such as room systems, mobile devices (iOS and Android), operating systems such as PC and Mac, as well as common web browsers such as Safari and Chrome. This will help to reduce any potential friction users frequently face when implementing new technology.  #### Compare Video Conferencing Software Products **Create a long list** The first step to finding the perfect video conferencing software is to create a preliminary list of products that fit the buyer’s general needs. The next step is to narrow down the list by selecting specific features that are must haves or requirements for the buyer. G2.com provides information about the best video conferencing software, allowing buyers to filter options as well as user reviews to help narrow down the product list to a more relevant selection. **Create a short list** Creating a short list of products is an important step in the buying process. While it may be daunting to filter through various products, users can get help by utilizing G2’s compare feature. This feature will take products of choice and display them side by side so the buyer can easily determine which software ticks the important boxes on the list. **Conduct demos** Once the buyer has narrowed down the product list, the next step is to conduct a demo. Demos allow buyers to see a product and its features in more detail. To ensure a buyer gets the most out of a demo, it’s important to go in prepared. Buyers should have a business scenario ready that will fully test each product in consideration. Additionally, buyers should inquire about cost, vendor support, and any concerns they have about the product. Adequate preparation will make it easier for a buyer to compare products after the demos are completed. #### Selection of Video Conferencing Software **Choose a selection team** Video conferencing software is very practical and widely used in many businesses. With that in mind, a good starting point would be to select three to five team members from various departments and seniority levels (such as IT, upper management, and associates) to be part of the selection team. The more varied the selection team is, the better a company can assess how well a product will meet its needs. **Negotiation** Once the selection team has narrowed down their software picks, it’s time to discuss customization options, pricing, and the type of support needed from the vendor. It’s always important to address pricing options, even when they are listed on a vendor’s website. Many software vendors will provide discounts and custom pricing options based on what the buyer is looking to purchase.  **Final decision** Once a buyer has made the final decision on a product and is ready to move forward with a purchase, it is recommended that they conduct a final demo, inquire about a trial run, and determine what the next steps are if the product doesn’t ultimately fit their needs. It's also important to look into the kind of support the vendor provides following implementation. Most vendors will provide customer support services, such as video chat, to ensure ease of use as well as a pleasant customer experience. These steps can provide a buyer with an additional sense of security and confidence when making a final decision. ### Video Conferencing Software Trends **Focus on security and privacy** Due to remote work and hybrid teams becoming more common, companies will begin to permanently rely on video conferencing software for everyday communications. As a result, privacy and security are becoming increasingly important to businesses. Following some well-known security concerns in 2020, such as the infamous [FBI warning](https://www.fbi.gov/contact-us/field-offices/boston/news/press-releases/fbi-warns-of-teleconferencing-and-online-classroom-hijacking-during-covid-19-pandemic) about hackers and the hijacking of online meetings, software vendors are continuing to implement changes to ensure customers are protected from outside threats. Features such as end-to-end encryption, passcodes, and multi-factor authentication are becoming more common across various video conferencing tools.  **Enhanced user experience** Vendors are utilizing advanced artificial intelligence (AI) and machine learning to enhance audio and video functionality and quality, which is vital now that so many people are working from home who rely on these tools daily. For example, natural language processing, a subset of AI, can automatically detect unwanted sounds, toning down the background noise for those who are not on mute and enhancing the speaker’s voice. Visually, computer vision is used to blur the user’s background or add a virtual backdrop, adjust color and lighting, and even touch up the user’s appearance. These advanced features take HD video conferencing solutions to a new level.