# Cisco Unified Communications Manager (CallManager) vs Zoom Workplace Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zoom Workplace excels in user experience, with many praising its intuitive interface and ease of use. Users highlight features like seamless chat, team conversations, and AI tools that enhance collaboration, making it a favorite for small businesses.
- **According to verified reviews** , Cisco Unified Communications Manager (CallManager) is recognized for its robust capabilities in large enterprise environments. Users appreciate its ability to support thousands of users and devices, along with strong integration with other Cisco products, which is essential for complex communication needs.
- **Users say** that Zoom Workplace stands out for its quick setup and implementation process. Reviewers mention how easy it is to get started, with features like whiteboards and camera effects that enhance meeting experiences, making it ideal for teams looking for a hassle-free solution.
- **Reviewers mention** that while Cisco Unified Communications Manager offers strong support for unified endpoints and secure local data management, it can be challenging to configure and set up compared to Zoom. This complexity may deter smaller teams or those without dedicated IT resources.
- **G2 reviewers highlight** that both platforms receive positive feedback for their support quality, but Zoom Workplace edges out slightly with a more user-friendly approach. Users appreciate the responsive support and resources available, which contribute to a smoother day-to-day experience.
- **According to recent user feedback** , while Cisco Unified Communications Manager is praised for its high availability and integration capabilities, Zoom Workplace's versatility and ease of use make it a more appealing choice for everyday users, especially in dynamic work environments.



| | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 111 | 56,507 | 
| **Largest Market Segment** | Mid-Market (50.0% of reviews) | Small-Business (50.9% of reviews) | 
| **Entry Level Price** | No pricing available | Free | 

---
## Top Pros & Cons

### Cisco Unified Communications Manager (CallManager)

Pros:
- Reliability (3 reviews)
- Video Conferencing (3 reviews)

Cons:
- Complex Processes (2 reviews)
- Billing Issues (1 reviews)

### Zoom Workplace

Pros:
- Ease of Use (2497 reviews)
- Features (1221 reviews)

Cons:
- Limited Features (660 reviews)
- Zoom Issues (628 reviews)

---
## Ratings Comparison
| Rating | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
  | **Meets Requirements** | 9.1 (91 reviews) | 9.2 (42768 reviews) | 
  | **Ease of Use** | 8.1 (92 reviews) | 9.1 (42935 reviews) | 
  | **Ease of Setup** | 6.9 (52 reviews) | 9.1 (14032 reviews) | 
  | **Ease of Admin** | 8.0 (54 reviews) | 9.0 (12548 reviews) | 
  | **Quality of Support** | 8.6 (87 reviews) | 8.7 (31618 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (53 reviews) | 9.1 (11721 reviews) | 
  | **Product Direction (% positive)** | 8.4 (90 reviews) | 8.4 (40217 reviews) | 

---
## Pricing

### Cisco Unified Communications Manager (CallManager)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Zoom Workplace

#### Entry-Level Pricing

Plan: Basic

Price: Free

Key Features:
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting

[Browse all 4 editions](https://www.g2.com/products/zoom-workplace/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |

#### Communication

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Virtual Classroom

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Zoom Workplace** | 8.8/10 | 8215 |

#### Content Sharing

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Video Streaming** | Not enough data | 9.0 (6587 reviews) ✓ Verified | 
| **Session Recording** | Not enough data | 9.1 (6786 reviews) ✓ Verified | 
| **File Sharing** | Not enough data | 8.8 (6026 reviews) ✓ Verified | 

#### Collaboration

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Whiteboard** | Not enough data | 8.6 (5132 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | 9.1 (6775 reviews) ✓ Verified | 
| **Participation Controls** | Not enough data | 9.0 (6520 reviews) ✓ Verified | 
| **Survey Tools** | Not enough data | 8.7 (4986 reviews) ✓ Verified | 
| **Screen Sharing** | Not enough data | 9.3 (7129 reviews) ✓ Verified | 

#### Functionality

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Technical Support** | Not enough data | 8.5 (5077 reviews) ✓ Verified | 
| **Live Chat** | Not enough data | 9.0 (6335 reviews) ✓ Verified | 
| **Markup Tools** | Not enough data | 8.7 (4825 reviews) ✓ Verified | 

#### Agentic AI - Virtual Classroom

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 8.0 (105 reviews) | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 732 |

#### Business Instant Messaging

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **File Sharing** | Not enough data | 8.6 (514 reviews) | 
| **Notifications** | Not enough data | 8.7 (530 reviews) | 
| **Search** | Not enough data | 8.5 (505 reviews) | 

#### Business Instant Messaging 

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Audio Conferencing** | Not enough data | 9.1 (525 reviews) | 
| **Video Conferencing** | Not enough data | 9.3 (545 reviews) | 

#### Business Instant Messaging

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Mobile Application** | Not enough data | 8.9 (511 reviews) | 
| **Web Application** | Not enough data | 8.9 (513 reviews) | 
| **Integrations** | Not enough data | 8.5 (508 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Text Summarization** | Not enough data | 8.5 (177 reviews) | 

#### AI - Business Instant Messaging

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **AI Powered Search** | Not enough data | 8.4 (173 reviews) | 
| **Smart Notifications** | Not enough data | 8.4 (172 reviews) | 
| **AI Powered Language Translation** | Not enough data | 8.2 (172 reviews) | 
| **Content Generation** | Not enough data | 8.2 (169 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (82 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (78 reviews) | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Zoom Workplace** | 8.7/10 | 116 |

#### Grammar

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Grammar Check** | Not enough data | 8.9 (74 reviews) | 
| **Tone Check** | Not enough data | 8.7 (74 reviews) | 
| **Sentence Formatting** | Not enough data | 9.0 (75 reviews) | 

#### Formatting

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Plagiarism Check** | Not enough data | 8.6 (71 reviews) | 
| **Style Editor** | Not enough data | 8.4 (69 reviews) | 
| **Citation Finder** | Not enough data | 8.5 (71 reviews) | 

#### Content 

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Idea Recommendation** | Not enough data | 8.6 (70 reviews) | 
| **Content Generation** | Not enough data | 8.5 (70 reviews) | 
| **Form Generation** | Not enough data | 8.6 (69 reviews) | 

#### Product Type

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Standalone Application** | Not enough data | 8.9 (70 reviews) | 
| **Plugin** | Not enough data | 8.8 (68 reviews) | 

#### Generative AI

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.8 (67 reviews) | 
| **AI Text Summarization** | Not enough data | 9.0 (71 reviews) | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 395 |

#### Design Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Drawing** | Not enough data | 8.6 (294 reviews) | 
| **Marker Colors** | Not enough data | 8.5 (287 reviews) | 
| **Mind Mapping** | Not enough data | 8.2 (278 reviews) | 
| **Templates** | Not enough data | 8.3 (280 reviews) | 
| **Drag-and-Drop** | Not enough data | 8.6 (286 reviews) | 

#### Communication Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Voting** | Not enough data | 8.7 (289 reviews) | 
| **Commenting** | Not enough data | 8.9 (292 reviews) | 

#### Integrations

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **CMS Integrations** | Not enough data | 8.2 (276 reviews) | 
| **Sharing** | Not enough data | 8.8 (288 reviews) | 

#### Software Offering

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **In-Browser** | Not enough data | 8.5 (283 reviews) | 
| **Desktop App** | Not enough data | 9.3 (294 reviews) | 
| **Mobile App** | Not enough data | 8.9 (288 reviews) | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (78 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (79 reviews) | 
| **Adaptive Learning** | Not enough data | 7.8 (77 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Zoom Workplace** | 8.8/10 | 24028 |

#### Presenter Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Live Preview** | Not enough data | 9.0 (16928 reviews) | 
| **Notifications Blocker** | Not enough data | 8.6 (12630 reviews) ✓ Verified | 
| **Remote Control** | Not enough data | 8.7 (13567 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | 8.9 (17373 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Group Live Chat** | Not enough data | 9.1 (19402 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | 9.2 (19559 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 9.3 (21559 reviews) ✓ Verified | 

#### Application Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Password Protection** | Not enough data | 8.9 (16003 reviews) ✓ Verified | 
| **Recording** | Not enough data | 9.1 (19247 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | 8.8 (16114 reviews) ✓ Verified | 

#### Agentic AI - Screen Sharing

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Decision Making** | Not enough data | 7.5 (236 reviews) | 

### Screen and Video Capture

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Zoom Workplace** | 8.4/10 | 584 |

#### Platform Basics

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Screen Capture** | Not enough data | 9.1 (415 reviews) | 
| **Video Capture** | Not enough data | 9.1 (412 reviews) | 
| **Image Editor** | Not enough data | 7.8 (378 reviews) | 

#### Platform Content

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Scrolling Capture** | Not enough data | 8.1 (374 reviews) | 
| **Text Extraction** | Not enough data | 7.8 (372 reviews) | 
| **Screen Record** | Not enough data | 9.0 (401 reviews) | 

#### Platform Additional Functionality

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **File Sharing** | Not enough data | 8.5 (400 reviews) | 
| **Platform Search** | Not enough data | 8.1 (374 reviews) | 

#### Agentic AI - Screen and Video Capture

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (132 reviews) | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 174 |

#### Inbox Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Unified Inbox** | Not enough data | 8.1 (99 reviews) | 
| **Filters** | Not enough data | 8.2 (101 reviews) | 
| **Reminders** | Not enough data | 8.7 (102 reviews) | 
| **Notifications** | Not enough data | 8.8 (102 reviews) | 

#### Coordination Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Calendar** | Not enough data | 8.9 (110 reviews) | 
| **Contacts** | Not enough data | 8.8 (103 reviews) | 
| **Task Management** | Not enough data | 8.5 (102 reviews) | 

#### Software Options

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Desktop Application** | Not enough data | 9.1 (102 reviews) | 
| **Mobile Application** | Not enough data | 9.0 (101 reviews) | 

#### Email Client - Agentic AI

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (49 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (50 reviews) | 

### Visitor Management

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Zoom Workplace** | 8.3/10 | 104 |

#### Platform Basics

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Visitor Check-In** | Not enough data | 8.8 (62 reviews) | 
| **Mail Management** | Not enough data | 8.2 (58 reviews) | 
| **Visitor Database** | Not enough data | 8.7 (37 reviews) | 
| **Reports & Analytics** | Not enough data | 8.7 (39 reviews) | 
| **Blacklist Screenings** | Not enough data | 8.2 (38 reviews) | 
| **Badge Issuance** | Not enough data | 8.0 (39 reviews) | 
| **Automation** | Not enough data | 8.3 (40 reviews) | 

#### Platform Data

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Automation** | Not enough data | 8.1 (59 reviews) | 
| **Analytics** | Not enough data | 8.3 (57 reviews) | 
| **Visitor Logs** | Not enough data | 8.2 (58 reviews) | 
| **Dashboard** | Not enough data | 8.4 (60 reviews) | 

#### Platform Interoperability

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Notifications** | Not enough data | 8.7 (63 reviews) | 
| **Hardware** | Not enough data | 8.2 (59 reviews) | 

#### Platform Additional Functionality

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Integration** | Not enough data | 8.6 (59 reviews) | 

#### Additional Functionality - Visitor Management

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **NDA & Contract Signing** | Not enough data | 8.0 (33 reviews) | 
| **Integrations with Relevant Software** | Not enough data | 8.0 (33 reviews) | 
| **Hardware Integration** | Not enough data | 8.5 (35 reviews) | 
| **Multi-lingual Support** | Not enough data | 7.7 (35 reviews) | 

#### Agentic AI - Visitor Management

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Decision Making** | Not enough data | 7.7 (25 reviews) | 

### Digital Signage

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Zoom Workplace** | 8.2/10 | 46 |

#### Platform Basics

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Remotely Content Management** | Not enough data | 8.6 (25 reviews) | 
| **Content Scheduling** | Not enough data | 8.8 (26 reviews) | 
| **Multi-User Access** | Not enough data | 8.6 (28 reviews) | 

#### Platform Content

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Media Formats** | Not enough data | 8.5 (25 reviews) | 
| **Media Editor** | Not enough data | 7.9 (25 reviews) | 

#### Platform Interoperability

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Hardware** | Not enough data | 8.5 (27 reviews) | 

#### Platform Additional Functionality

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Screen Grouping** | Not enough data | 8.3 (28 reviews) | 
| **Asset Management Integration** | Not enough data | 8.0 (27 reviews) | 
| **Network Reporting** | Not enough data | 8.4 (24 reviews) | 

#### Agentic AI - Digital Signage

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 6.5 (8 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Zoom Workplace** | 8.9/10 | 35737 |

#### Collaboration Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.2 (30814 reviews) ✓ Verified | 
| **Presentations** | Not enough data | Feature Not Available | 
| **Whiteboarding** | Not enough data | Feature Not Available | 
| **Live Chat** | Not enough data | 9.1 (14855 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | 9.1 (14823 reviews) ✓ Verified | 

#### Meeting Coordination

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Scheduling** | Not enough data | 8.9 (28210 reviews) ✓ Verified | 
| **Recording** | Not enough data | 9.0 (27244 reviews) ✓ Verified | 
| **Participant Permissions** | Not enough data | 8.9 (27471 reviews) ✓ Verified | 
| **One-Click Join** | Not enough data | 9.0 (15240 reviews) ✓ Verified | 

#### Software Type

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Mobile** | Not enough data | 8.9 (26549 reviews) ✓ Verified | 
| **Browser Application** | Not enough data | 8.8 (13947 reviews) ✓ Verified | 
| **Desktop Application** | Not enough data | 9.2 (15896 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (438 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (439 reviews) | 
| **Decision Making** | Not enough data | 7.8 (413 reviews) | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Zoom Workplace** | 8.1/10 | 562 |

#### Calendar View

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Multi-Calendar View** | Not enough data | 8.3 (391 reviews) | 
| **Customizable Viewing** | Not enough data | 8.5 (396 reviews) | 

#### Shared Calendar

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Calendar Collaboration** | Not enough data | 8.5 (384 reviews) | 
| **Multiple Calendar Management** | Not enough data | 8.3 (385 reviews) | 

#### Accessibility

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Screen Reader Compatibility** | Not enough data | 8.2 (379 reviews) | 
| **Keyboard Shortcuts** | Not enough data | 8.0 (376 reviews) | 

#### Integration

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Sync Multiple Calendars** | Not enough data | 8.3 (373 reviews) | 
| **Import Events** | Not enough data | 8.2 (379 reviews) | 
| **Software Integrations** | Not enough data | 8.5 (378 reviews) | 

#### Notifications

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Customized Calendar Notifications** | Not enough data | 8.3 (378 reviews) | 
| **Location-Based Alerts** | Not enough data | 7.9 (374 reviews) | 

#### Generative AI

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.4 (297 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.5 (302 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.5 (306 reviews) | 

#### Agentic AI - Calendar

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (116 reviews) | 

### Document Creation

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Zoom Workplace** | 9.2/10 | 78 |

#### Design

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Graphics** | Not enough data | 9.2 (43 reviews) | 
| **Templates** | Not enough data | 9.3 (44 reviews) | 
| **Themes** | Not enough data | 9.3 (43 reviews) | 

#### Collaboration

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Multi-User Collaboration** | Not enough data | 9.4 (46 reviews) | 
| **Real-Time Communication** | Not enough data | 9.3 (45 reviews) | 

#### File Types

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Export** | Not enough data | 9.0 (42 reviews) | 
| **Import** | Not enough data | 9.1 (42 reviews) | 
| **Web Publishing** | Not enough data | 8.9 (42 reviews) | 

#### Edit & Revise

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Revision History** | Not enough data | 9.1 (44 reviews) | 
| **Suggestion Mode** | Not enough data | 9.0 (43 reviews) | 
| **Document Editor** | Not enough data | 9.2 (42 reviews) | 

#### Integrate & Embed

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Calendar** | Not enough data | 9.3 (47 reviews) | 
| **Website** | Not enough data | 9.1 (43 reviews) | 
| **Applications** | Not enough data | 9.3 (45 reviews) | 

#### Operating System

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **PC Operating System** | Not enough data | 9.4 (45 reviews) | 
| **Mac Operating System** | Not enough data | 9.1 (45 reviews) | 
| **Linux Operating System** | Not enough data | 8.9 (41 reviews) | 

#### Generative AI

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.1 (41 reviews) | 
| **AI Text Summarization** | Not enough data | 9.2 (42 reviews) | 
| **AI Text-to-Image** | Not enough data | 9.2 (41 reviews) | 
| **AI Text-to-Speech** | Not enough data | 9.4 (40 reviews) | 
| **AI Image-to-Text** | Not enough data | 9.0 (41 reviews) | 

#### Agentic AI - Document Creation

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Proactive Assistance** | Not enough data | 9.3 (23 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Zoom Workplace** | 8.1/10 | 883 |

#### Integrations

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **MS Teams Integration** | Not enough data | 7.7 (642 reviews) | 
| **Email Integration** | Not enough data | 8.6 (670 reviews) | 
| **Zoom Integration** | Not enough data | 8.9 (671 reviews) | 
| **Google Meet Integration** | Not enough data | 7.7 (636 reviews) | 
| **Salesforce Integration** | Not enough data | 7.6 (629 reviews) | 

#### Branding & Customizatio

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Custom Booking Page** | Not enough data | 8.1 (641 reviews) | 
| **Personalized Links** | Not enough data | 8.5 (656 reviews) | 
| **Personalized Web Embed** | Not enough data | 8.1 (628 reviews) | 

#### Automatic Rules & Configurations

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Set Working Hours** | Not enough data | 8.4 (638 reviews) | 
| **Automatic Updates** | Not enough data | 8.5 (654 reviews) | 
| **Buffer Times** | Not enough data | 8.4 (652 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (164 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (166 reviews) | 

### Desk Booking

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Zoom Workplace** | 8.2/10 | 41 |

#### Seating Options

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Amenities** | Not enough data | 8.3 (18 reviews) | 
| **Automatic Grouping** | Not enough data | 8.1 (18 reviews) | 
| **Predefined Neighborhoods** | Not enough data | 8.5 (18 reviews) | 
| **Recurring Reservations** | Not enough data | 9.0 (18 reviews) | 

#### Tech Stack

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Moble App Offering** | Not enough data | 8.4 (20 reviews) | 
| **Employee Communications Integrations** | Not enough data | 8.9 (19 reviews) | 
| **Calendar Integrations** | Not enough data | 9.3 (22 reviews) | 
| **SSO Compatible** | Not enough data | 8.5 (18 reviews) | 

#### Generative AI

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.5 (18 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.4 (18 reviews) | 
| **AI Text-to-3D** | Not enough data | 7.0 (18 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.4 (18 reviews) | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Zoom Workplace** | 8.6/10 | 245 |

#### Meeting Prep - AI Meeting Assistants

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Agenda Management** | Not enough data | 8.5 (120 reviews) | 
| **Virtual Meeting Hosting** | Not enough data | 8.8 (130 reviews) | 
| **Automated Scheduling** | Not enough data | 8.6 (125 reviews) | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Automated Note-Taking** | Not enough data | 9.0 (154 reviews) | 
| **Voice Recognition** | Not enough data | 8.7 (124 reviews) | 
| **Action Item Tracking** | Not enough data | 8.8 (129 reviews) | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | 8.3 (120 reviews) | 
| **Personalization** | Not enough data | 8.5 (122 reviews) | 
| **Smart Summaries** | Not enough data | 9.1 (139 reviews) | 

#### Accessibility - AI Meeting Assistants

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Language Translation** | Not enough data | 8.4 (122 reviews) | 
| **Real-Time Transcription** | Not enough data | 8.6 (128 reviews) | 
| **Accessibility Guidelines Compliance** | Not enough data | 8.3 (115 reviews) | 

#### Agentic AI - AI Meeting Assistants

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (75 reviews) | 
| **Multi-step Planning** | Not enough data | 7.9 (77 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (78 reviews) | 
| **Decision Making** | Not enough data | 8.1 (80 reviews) | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | 10.0 (6 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | 8.6/10 | 46 |
| **Zoom Workplace** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 
| **Call Management** | Not enough data | Not enough data | 
| **Network monitoring** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Phone Calls** | 9.8 (41 reviews) ✓ Verified | Not enough data | 
| **Video Calls** | 8.7 (29 reviews) ✓ Verified | Not enough data | 
| **Instant Messaging** | 8.2 (34 reviews) ✓ Verified | Not enough data | 
| **Screen Sharing** | 7.7 (8 reviews) | Not enough data | 
| **Conference Calls** | 9.4 (38 reviews) ✓ Verified | Not enough data | 
| **Desk-to-Desk Calls** | 9.8 (39 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Access

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Software Pairing** | 7.9 (29 reviews) | Not enough data | 
| **Browser Extension** | 7.6 (27 reviews) | Not enough data | 
| **Individual Download** | 7.3 (25 reviews) ✓ Verified | Not enough data | 

#### Advanced Features

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Hold Music** | 9.1 (33 reviews) ✓ Verified | Not enough data | 
| **Automated Attendants** | 8.6 (35 reviews) ✓ Verified | Not enough data | 
| **VOiP Number** | 9.1 (9 reviews) | Not enough data | 

### Audio Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |

#### Agentic AI - Audio Conferencing

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Productivity Bots

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Zoom Workplace** | 8.3/10 | 16 |

#### Agentic AI - Productivity Bots

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 8.6 (11 reviews) | 
| **Decision Making** | Not enough data | 8.2 (10 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Zoom Workplace** | 8.7/10 | 2577 |

#### Agentic AI - UCaaS Platforms

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 8.5 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.8 (10 reviews) | 

#### Extensions

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | 8.9 (1484 reviews) ✓ Verified | 
| **Native VoIP** | Not enough data | 8.8 (1460 reviews) ✓ Verified | 
| **CCaaS Option** | Feature Not Available | 8.7 (1369 reviews) | 

#### Features

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Voicemail to Email** | Not enough data | 8.8 (1382 reviews) ✓ Verified | 
| **Voicemail to SMS** | Feature Not Available | 8.7 (1334 reviews) | 
| **File Sharing** | Not enough data | 8.9 (1776 reviews) ✓ Verified | 
| **Voice Conferencing** | Not enough data | 9.2 (2024 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 9.3 (2109 reviews) ✓ Verified | 
| **Conference Transcripts** | Not enough data | 8.8 (1603 reviews) ✓ Verified | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Action Item extraction** | Not enough data | Not enough data | 
| **Summary Generation** | Not enough data | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Speech-to-text Transcription** | Not enough data | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Team-based Access** | Not enough data | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Multi-Language and Accent Support** | Not enough data | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Access Control** | Not enough data | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Semantic Search** | Not enough data | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Speaker Recognition** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)

**Unique to Cisco Unified Communications Manager (CallManager) (2):** [VoIP Providers](https://www.g2.com/categories/voip-providers), [Audio Conferencing Software](https://www.g2.com/categories/audio-conferencing)

**Unique to Zoom Workplace (17):** [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants), [Desk Booking Software](https://www.g2.com/categories/desk-booking), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Email Client Software](https://www.g2.com/categories/email-client), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Virtual Classroom Software](https://www.g2.com/categories/virtual-classroom), [Productivity Bots Software](https://www.g2.com/categories/productivity-bots), [Visitor Management Software](https://www.g2.com/categories/visitor-management), [Digital Signage Software](https://www.g2.com/categories/digital-signage), [Document Creation Software](https://www.g2.com/categories/document-creation), [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture), [Calendar Software](https://www.g2.com/categories/calendar-software), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Cisco Unified Communications Manager (CallManager) | Zoom Workplace | 
|---|---|---|
| **Small-Business** | 6.7% | 50.9% | 
| **Mid-Market** | 50.0% | 31.3% | 
| **Enterprise** | 43.3% | 17.7% | 

### By Industry

#### Cisco Unified Communications Manager (CallManager)

- **Higher Education:** 15.4%
- **Information Technology and Services:** 13.5%
- **Computer Software:** 7.7%
- **Government Administration:** 4.8%
- **Telecommunications:** 4.8%
- **Insurance:** 4.8%
- **Hospital & Health Care:** 3.8%
- **Oil & Energy:** 3.8%
- **Banking:** 2.9%
- **Machinery:** 2.9%
- **Other:** 35.6%

#### Zoom Workplace

- **Information Technology and Services:** 8.9%
- **Computer Software:** 8.3%
- **Marketing and Advertising:** 5.7%
- **Education Management:** 5.5%
- **Higher Education:** 4.7%
- **Non-Profit Organization Management:** 4.0%
- **Financial Services:** 3.4%
- **E-Learning:** 3.3%
- **Health, Wellness and Fitness:** 3.2%
- **Hospital & Health Care:** 2.6%
- **Other:** 50.4%

---
## Alternatives

### Alternatives to Cisco Unified Communications Manager (CallManager)

- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1556 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1415 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Mitel](https://www.g2.com/products/mitel/reviews) — 3.8/5 stars (235 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Asterisk](https://www.g2.com/products/asterisk/reviews) — 4.6/5 stars (59 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (529 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3587 reviews)

### Alternatives to Zoom Workplace

- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18914 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48119 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19188 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5839 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39190 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17116 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1415 reviews)
- [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews) — 4.5/5 stars (1246 reviews)
- [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) — 4.0/5 stars (974 reviews)

---
## Top Discussions

### Cisco Unified Communications Manager (CallManager)

No discussions available for this product.

### Zoom Workplace

- Title: [How do you rate zoom for companies, what advantages does it offer?](https://www.g2.com/discussions/how-do-you-rate-zoom-for-companies-what-advantages-does-it-offer) — 48 comments, 15 upvotes
  > **Top comment:** "I like the fact that it works from any system, from phones to ipads, to your PCs, even has an app for apple car play.  The image seems to be more stable and..."
- Title: [What does Zoom do?](https://www.g2.com/discussions/what-does-zoom-do) — 30 comments, 12 upvotes
  > **Top comment:** "Creates a virtual live community place for connection and learning. "
- Title: [Is Zoom Workplace worth it?](https://www.g2.com/discussions/is-zoom-workplace-worth-it) — 29 comments, 39 upvotes
  > **Top comment:** "yes"
- Title: [What software do I need for zoom?](https://www.g2.com/discussions/what-software-do-i-need-for-zoom) — 26 comments, 10 upvotes
  > **Top comment:** "If you own a good laptop or computer, you can download it and it will be saved on your device."
- Title: [How do you add features in Zoom?](https://www.g2.com/discussions/how-do-you-add-features-in-zoom) — 17 comments, 1 upvote
  > **Top comment:** "Depending on which features you are trying to add, you would want to visit the Zoom Marketplace.

https://marketplace.zoom.us/

Best.

Peter K."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cisco-unified-communications-manager-callmanager-vs-zoom-workplace)