# Cisco Unified Communications Manager (CallManager) vs RingEX Comparison
---
## AI Generated Summary
- **G2 reviewers report** that RingEX excels in user experience, with many praising its **clean and intuitive user interface** and reliable mobile application. Users appreciate the platform's ability to facilitate both internal and external communication seamlessly, highlighting features like clear audio during calls and instant caller ID pop-ups.
- **Users say** that Cisco Unified Communications Manager (CallManager) is particularly strong in supporting large enterprises, with the capability to handle thousands of users and devices. Reviewers note its **high availability options** and seamless integration with other Cisco products, making it a robust choice for organizations with extensive communication needs.
- **Reviewers mention** that RingEX offers a competitive entry-level price, making it an attractive option for small businesses. Many users appreciate the platform's all-in-one capabilities for calls, texts, video meetings, and team messaging, which they find to be a great value for the price.
- **According to verified reviews** , Cisco Unified Communications Manager (CallManager) shines in its ability to integrate with various Cisco collaboration tools, providing a comprehensive communication solution. Users highlight its effectiveness in managing unified endpoints, such as Cisco phones and video devices, which is essential for organizations already invested in Cisco's ecosystem.
- **G2 reviewers report** that while RingEX has a slightly lower overall satisfaction score, it still receives high marks for **ease of setup** and administration. Users find the onboarding process straightforward, which contrasts with some challenges noted by users of CallManager regarding its more complex setup requirements.
- **Users say** that while Cisco Unified Communications Manager (CallManager) has a strong reputation for quality support, RingEX's support team is also noted for being **very supportive** and responsive. This aspect is crucial for users who prioritize reliable customer service in their communication solutions.



---
## Frequently Asked Questions

### What is the difference between RingEX vs Cisco?

Cisco stands out for higher reviewer satisfaction and support scores, while RingEX is favored for ease of setup and all-in-one communication.

| [RingEX](https://www.g2.com/products/ringex/reviews) | [Cisco](https://www.g2.com/products/cisco-unified-communications-manager-callmanager/reviews) |
| --- | --- |
| 4.2/5 (1,432 reviews) | 4.4/5 (111 reviews) |
| Small-Business | Mid-Market |
| 8.2 | 6.9 |
| 8.0 | 8.6 |
| Easy Communication (85 all-time mentions) | Reliability (3 all-time mentions) |



### How do the pricing models of RingEX and Cisco compare?

RingEX is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **RingEX:** Reviewers highlight affordable and flexible pricing, with several noting cost savings and clarity in billing.
- **Cisco:** Reviewers frequently mention higher licensing and maintenance expenses, with some describing the solution as expensive for smaller businesses.
- **Switching reasons:** Recent RingEX reviewers cite switching to RingEX for cost clarity and to consolidate multiple communication tools into one platform.



### What are the best alternatives to RingEX and Cisco?

The best alternatives to RingEX and Cisco are Genesys Cloud CX, CloudTalk, and 3CX.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5 (1,432 reviews) | Small-Business | Affordable and flexible pricing, cost savings | Easy Communication (85 all-time mentions) |
| [Cisco](https://www.g2.com/products/cisco-unified-communications-manager-callmanager/reviews) | 4.4/5 (111 reviews) | Mid-Market | Higher licensing and maintenance expenses | Reliability (3 all-time mentions) |
| [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) | 4.4/5 (1,558 reviews) | Mid-Market | — | — |
| [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) | 4.4/5 (1,850 reviews) | Small-Business | — | — |
| [3CX](https://www.g2.com/products/3cx/reviews) | 4.4/5 (547 reviews) | Mid-Market | — | — |



### Which VoIP Providers features should I prioritize when comparing RingEX and Cisco?

Buyers comparing RingEX and Cisco should prioritize ease of setup, quality of support, integrations, mobile experience, and pricing satisfaction.

- **Ease of Setup:** RingEX scores 8.2, Cisco 6.9.
- **Quality of Support:** Cisco scores 8.6, RingEX 8.0.
- **Integrations:** RingEX reviewers frequently mention integrations with CRMs and productivity tools; Cisco reviewers highlight integration with Cisco collaboration products and Microsoft software.
- **Mobile Experience:** RingEX is praised for strong mobile capabilities in recent reviews; Cisco reviewers note mobile remote access and app-based management.
- **Pricing Satisfaction:** RingEX is cited for affordable, flexible pricing; Cisco is noted for higher licensing and maintenance costs.



### What are the pros and cons of RingEX vs Cisco?

RingEX's headline strength is unified communication and ease of use, while Cisco's is reliability and robust enterprise features.

- **RingEX strengths:** Easy communication (85 all-time mentions), reliability (107), communication efficiency (57), customer communication (34), strong mobile and desktop experience, and broad integrations.
- **RingEX trade-offs:** Call issues (47), limitations (38), limited features (30), expensive/high cost (23/21), occasional poor call quality (12), and a learning curve for advanced features.
- **Cisco strengths:** Reliability (3), video conferencing (3), robust call management, secure local datacenter options, and strong integration with Cisco and Microsoft products.
- **Cisco trade-offs:** Complex processes (2), higher licensing and maintenance costs, less intuitive administration, and less favorable for small businesses due to complexity and cost.



### Is RingEX or Cisco better for small businesses?

RingEX is the better fit for small businesses, with the largest reviewer segment and strong small-business sentiment.

- **RingEX:** Small-Business is the largest segment, with reviewers consistently praising ease of setup, affordability, and unified communication for small teams.
- **Cisco:** Mid-Market is the largest segment, and reviewers note that Cisco is more suited for larger enterprises due to its complexity and higher cost.



### Which VoIP Providers platform has better integrations?

RingEX is favored for integrations, with reviewers highlighting its breadth and utility for connecting with CRMs and productivity tools.

- **RingEX:** Recent reviews cite integrations with CRMs, Google, and Microsoft platforms as especially valuable for streamlining workflows.
- **Cisco:** Reviewers mention integration with Cisco collaboration products and Microsoft software, but with less frequency and breadth than RingEX.



### How do RingEX and Cisco compare on customer support?

Cisco and RingEX are rated at parity on Quality of Support, with Cisco at 8.6 and RingEX at 8.0, a difference below the materiality threshold.

- **RingEX:** Reviewers frequently praise responsive and knowledgeable support, though some mention occasional delays or inconsistent experiences.
- **Cisco:** Reviewers highlight strong support, especially for enterprise deployments, with several citing helpful technical assistance and 24/7 availability.



### Which is easier to implement, RingEX or Cisco?

RingEX is easier to implement, with a higher Ease of Setup score (8.2 vs 6.9), and reviewers consistently describe a smoother onboarding experience.

- **RingEX:** Reviewers describe straightforward setup, clear onboarding materials, and minimal downtime during implementation, especially for small teams.
- **Cisco:** Reviewers note a steeper learning curve, more complex administration, and the need for specialized expertise, particularly in larger or more customized deployments.



### Which product has better Mobile?

RingEX is favored for Mobile, with reviewers consistently highlighting its strong mobile capabilities and unified experience across devices.

- **RingEX:** Reviewers praise the mobile app for reliability and flexibility, with multiple recent reviews citing the ability to manage calls, texts, and meetings from mobile devices as a key benefit.
- **Cisco:** Reviewers mention mobile remote access and app-based management, but with less frequency and detail than RingEX.



| | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 111 | 1,472 | 
| **Largest Market Segment** | Mid-Market (50.0% of reviews) | Small-Business (58.1% of reviews) | 
| **Entry Level Price** | No pricing available | $30.00 1 User Per Month | 

---
## Top Pros & Cons

### Cisco Unified Communications Manager (CallManager)

Pros:
- Reliability (3 reviews)
- Video Conferencing (3 reviews)

Cons:
- Complex Processes (2 reviews)
- Billing Issues (1 reviews)

### RingEX

Pros:
- Ease of Use (195 reviews)
- Customer Support (124 reviews)

Cons:
- Complex Processes (44 reviews)
- Call Issues (42 reviews)

---
## Ratings Comparison
| Rating | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
  | **Meets Requirements** | 9.1 (91 reviews) | 8.8 (1185 reviews) | 
  | **Ease of Use** | 8.1 (92 reviews) | 8.6 (1203 reviews) | 
  | **Ease of Setup** | 6.9 (52 reviews) | 8.2 (783 reviews) | 
  | **Ease of Admin** | 8.0 (54 reviews) | 8.2 (679 reviews) | 
  | **Quality of Support** | 8.6 (87 reviews) | 8.1 (1087 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (53 reviews) | 8.3 (667 reviews) | 
  | **Product Direction (% positive)** | 8.4 (90 reviews) | 7.9 (1142 reviews) | 

---
## Pricing

### Cisco Unified Communications Manager (CallManager)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### RingEX

#### Entry-Level Pricing

Plan: Core

Price: $30.00 1 User Per Month

Description: A reliable, core phone system to get your business up and running

Key Features:
- Unlimited domestic calling
- SMS and MMS
- IVR

[Browse all 3 editions](https://www.g2.com/products/ringex/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Call & Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Additional Functionality

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Call Reporting** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Call Whispering** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Call Tagging** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Call Transcription** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Manual Dialer** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Progressive Dialer** | Not enough data | Not enough data | 
| **Voice Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Outbound Call Center** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **AI Summarization** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Inbound Call Center** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Blended Call Center** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Additional Functionality

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **RingEX** | 8.7/10 | 187 |

#### Documents

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Editing** | Not enough data | Feature Not Available | 
| **Document Signature ** | Not enough data | 7.3 (149 reviews) | 
| **Storage** | Not enough data | 8.1 (157 reviews) | 
| **Fax to Email** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 

#### Agentic AI - Online Fax

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (11 reviews) | 
| **Active Directory Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 

#### Sending

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Fax Number** | Not enough data | 9.0 (174 reviews) | 
| **Existing Numbers** | Not enough data | 9.1 (171 reviews) | 
| **Cross-Platform Sending** | Not enough data | 8.9 (158 reviews) | 
| **Unlimited Sending** | Not enough data | 9.2 (161 reviews) | 
| **Contact Management** | Not enough data | 8.9 (165 reviews) | 
| **Alerts** | Not enough data | 9.1 (166 reviews) | 
| **Print Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Email to Fax** | Not enough data | Not enough data | 
| **Fax Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Full Text Search** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Delivery Tracking** | Not enough data | Not enough data | 
| **Multiple Format Support** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **FoIP** | Not enough data | Not enough data | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Whitelisting/Blacklisting** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Electronic Faxes** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Automated Routing** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **RingEX** | 8.3/10 | 106 |

#### Host Tools

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Customizable Branding** | Not enough data | 8.5 (76 reviews) | 
| **Role-based Access** | Not enough data | 8.7 (81 reviews) | 
| **Recording** | Not enough data | 9.0 (91 reviews) | 
| **Mobile Access** | Not enough data | Not enough data | 

#### Attendee Tools

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Registration** | Not enough data | 8.7 (85 reviews) | 
| **Attendee Live Chat** | Not enough data | 8.9 (85 reviews) | 
| **Polls and Surveys** | Not enough data | 8.1 (68 reviews) | 

#### Post-Event Tools

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Reporting/Analytics** | Not enough data | 8.5 (65 reviews) | 
| **Attendee Reports** | Not enough data | 8.3 (68 reviews) | 

#### Integrations

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Social Media Integration** | Not enough data | 8.1 (59 reviews) | 
| **Third-Party Integrations** | Not enough data | 8.3 (66 reviews) | 

#### Agentic AI - Webinar

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (8 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (8 reviews) | 

#### Additional Functionality

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Electronic Hand Raising** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **On-Demand Webinars** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Social Promotion** | Not enough data | Not enough data | 
| **Audience Engagement** | Not enough data | Not enough data | 
| **Presentation Streaming** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Quizzes** | Not enough data | Not enough data | 
| **Video Support** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Breakout Rooms** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Polls/Voting** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Q&A Management** | Not enough data | Not enough data | 
| **Multi hosts** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Whiteboard** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Video Streaming** | Not enough data | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Call Analytics

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Call Recording** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Call Analysis** | Not enough data | 9.0 (5 reviews) | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | 
| **Speech-to-Text** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Performance Metrics** | Not enough data | Not enough data | 
| **Keyword Filtering** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **For Contact Centers** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Automatic Transcription** | Not enough data | Not enough data | 
| **Playbooks** | Not enough data | Not enough data | 
| **Employee Coaching Tools** | Not enough data | Not enough data | 
| **Text Mining** | Not enough data | Not enough data | 
| **Trend/Problem Indicators** | Not enough data | Not enough data | 
| **Notes Management** | Not enough data | Not enough data | 
| **Retention Tracking** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Recommendations** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Rules-Based Workflow** | Not enough data | Not enough data | 
| **Intent Recognition** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Quality Assurance

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Evaluation** | Not enough data | Not enough data | 
| **Calibration** | Not enough data | Not enough data | 
| **Reports** | Not enough data | Not enough data | 

#### Engagement

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Feedback** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Training** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

#### Performance

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **Employee Coaching Tools** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Quality Management** | Not enough data | Not enough data | 
| **Customer Surveys** | Not enough data | Not enough data | 
| **Agent Interface** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Leaderboards** | Not enough data | Not enough data | 
| **Employee Reward Programs** | Not enough data | Not enough data | 
| **Workforce Management** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **KPI Monitoring** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Multiple Scoring Models** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Screen Recording** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **RingEX** | 9.0/10 | 307 |

#### Collaboration Tools

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.1 (257 reviews) | 
| **Presentations** | Not enough data | 9.1 (143 reviews) | 
| **Whiteboarding** | Not enough data | 8.7 (117 reviews) | 
| **Real-Time Chat** | Not enough data | 8.9 (143 reviews) | 
| **Hand Raising** | Not enough data | 9.1 (124 reviews) | 
| **File Sharing** | Not enough data | Not enough data | 
| **Private Chat** | Not enough data | Not enough data | 
| **Real-Time Chat** | Not enough data | Not enough data | 

#### Meeting Coordination

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Scheduling** | Not enough data | 8.8 (246 reviews) | 
| **Video Call Recording** | Not enough data | 9.1 (238 reviews) | 
| **Participant Permissions** | Not enough data | 8.9 (225 reviews) | 
| **One-Click Join** | Not enough data | 9.1 (147 reviews) | 
| **Video Streaming** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 

#### Software Type

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Mobile** | Not enough data | 9.0 (249 reviews) | 
| **Browser Application** | Not enough data | 9.1 (144 reviews) | 
| **Desktop Application** | Not enough data | 9.2 (165 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (14 reviews) | 
| **Proactive Assistance** | Not enough data | 8.6 (13 reviews) | 
| **Decision Making** | Not enough data | 8.5 (13 reviews) | 

#### Additional Functionality

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Video Support** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Transcripts/Chat History** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Breakout Rooms** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Whiteboard** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **Presentation Streaming** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Microsoft Outlook Integration** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Auto Framing** | Not enough data | Not enough data | 
| **On-Demand Webcasting** | Not enough data | Not enough data | 
| **Automatic Transcription** | Not enough data | Not enough data | 
| **Two Way Audio & Video** | Not enough data | Not enough data | 
| **User Profiles** | Not enough data | Not enough data | 
| **Video Management** | Not enough data | Not enough data | 
| **Polls/Voting** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Brand Management** | Not enough data | Not enough data | 
| **HD Audio/Video** | Not enough data | Not enough data | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Host Controls** | Not enough data | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **RingEX** | 8.8/10 | 266 |

#### Platform

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Omnichannel** | Not enough data | Feature Not Available | 
| **Mobile Access** | Not enough data | 9.0 (242 reviews) | 
| **Queue Management** | Not enough data | 8.7 (226 reviews) | 
| **Call Routing** | Not enough data | 9.1 (239 reviews) | 
| **Call Back** | Not enough data | 8.7 (223 reviews) | 
| **IVR** | Not enough data | 8.5 (215 reviews) | 
| **Automatic Call Distribution** | Not enough data | 8.8 (222 reviews) | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 
| **Generative AI** | Not enough data | Not enough data | 

#### Workforce Management

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Call Monitoring** | Not enough data | 8.8 (226 reviews) | 
| **Performance Evaluation** | Not enough data | 8.7 (219 reviews) | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.9 (23 reviews) | 
| **Cross-system Integration** | Not enough data | 8.8 (24 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.1 (23 reviews) | 
| **Proactive Assistance** | Not enough data | 9.0 (23 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Administrative

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Call Recording** | Not enough data | 8.8 (229 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.6 (228 reviews) | 
| **Call Reporting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Phone Key Input** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Voice Customization** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Pre-recorded Messages** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Multiple Scripts** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Generative AI

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Live Chat** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Call Tagging** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Scheduled Recording** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Reporting** | Not enough data | Not enough data | 
| **Call Transcription** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Recording** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Audio Capture** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Self-Service Search** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Automatic Transcription** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Request Assignment** | Not enough data | Not enough data | 
| **Speech-to-Text Analysis** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Customer Service Analytics** | Not enough data | Not enough data | 
| **Quality Assurance** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Language Detection** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **RingEX** | 8.8/10 | 72 |

#### Basic Communication - Cloud PBX

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Call Management** | Not enough data | 9.0 (65 reviews) | 
| **Communication Management** | Not enough data | 9.0 (64 reviews) | 
| **Scalability** | Not enough data | 9.1 (59 reviews) | 
| **Integrations** | Not enough data | 8.3 (61 reviews) | 
| **Mobile Accessibility** | Not enough data | 9.0 (61 reviews) | 
| **Accessibility** | Not enough data | 8.8 (58 reviews) | 
| **Contact Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Fax Management** | Not enough data | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Security and Compliance** | Not enough data | 8.7 (55 reviews) | 
| **Analytics and Reporting** | Not enough data | 8.5 (60 reviews) | 
| **Support and Reliability** | Not enough data | 8.6 (59 reviews) | 
| **Automated attendant** | Not enough data | 8.9 (56 reviews) | 
| **Real-Time Analytics** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Virtual Extensions** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 
| **Customizable Caller ID** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **SIP Trunking** | Not enough data | Not enough data | 
| **For Cloud Phone Systems** | Not enough data | Not enough data | 
| **Ring Groups** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | 8.6/10 | 46 |
| **RingEX** | 8.7/10 | 672 |

#### Platform Basics - VoIP Providers

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.5 (100 reviews) | 
| **Call Management** | Not enough data | 8.7 (155 reviews) | 
| **Network monitoring** | Not enough data | 8.5 (95 reviews) | 
| **Integrations** | Not enough data | 8.0 (119 reviews) | 
| **Virtual PBX** | Not enough data | 8.0 (83 reviews) | 
| **SIP trunking services** | Not enough data | 8.1 (81 reviews) | 
| **Contact Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | 9.7 (5 reviews) | 
| **Fax Management** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | 8.1 (6 reviews) | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Call Center Integration** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Phone Calls** | 9.8 (41 reviews) ✓ Verified | 9.1 (579 reviews) ✓ Verified | 
| **Video Calls** | 8.7 (29 reviews) ✓ Verified | 8.3 (415 reviews) ✓ Verified | 
| **Instant Messaging** | 8.2 (34 reviews) ✓ Verified | 8.8 (458 reviews) ✓ Verified | 
| **Screen Sharing** | 7.7 (8 reviews) | 8.2 (369 reviews) ✓ Verified | 
| **Conference Calls** | 9.4 (38 reviews) ✓ Verified | 8.6 (437 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 9.8 (39 reviews) ✓ Verified | 9.0 (446 reviews) ✓ Verified | 
| **SMS Messaging** | Not enough data | 9.8 (7 reviews) | 
| **Chat/Messaging** | Not enough data | 9.3 (10 reviews) | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | 8.6 (7 reviews) | 
| **SIP Trunking** | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (56 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (57 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (54 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (56 reviews) | 

#### Access

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Software Pairing** | 7.9 (29 reviews) | 8.2 (382 reviews) ✓ Verified | 
| **Browser Extension** | 7.6 (27 reviews) | 8.4 (397 reviews) ✓ Verified | 
| **Individual Download** | 7.3 (25 reviews) ✓ Verified | 8.6 (433 reviews) | 

#### Advanced Features

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Hold Music** | 9.1 (33 reviews) ✓ Verified | 8.3 (453 reviews) | 
| **Automated Attendants** | 8.6 (35 reviews) ✓ Verified | 8.4 (416 reviews) ✓ Verified | 
| **VOiP Number** | 9.1 (9 reviews) | 9.0 (482 reviews) ✓ Verified | 

#### Additional Functionality

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Live Chat** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | 9.6 (8 reviews) | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | 9.0 (5 reviews) | 
| **Real-Time Data** | Not enough data | 9.7 (5 reviews) | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 
| **Employee Directory** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | 9.7 (5 reviews) | 
| **Call Recording** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | 9.7 (6 reviews) | 
| **Virtual Call Center** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | 8.3 (5 reviews) | 
| **Reporting & Statistics** | Not enough data | 8.6 (7 reviews) | 
| **CRM** | Not enough data | 7.7 (5 reviews) | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | 8.9 (6 reviews) | 
| **Call Reporting** | Not enough data | 9.3 (5 reviews) | 
| **Call Logging** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | 8.3 (6 reviews) | 
| **Caller ID** | Not enough data | Not enough data | 
| **Customizable Caller ID** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | 8.5 (13 reviews) | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **IVR** | Not enough data | 7.8 (6 reviews) | 
| **API** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | 9.0 (8 reviews) | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | 8.7 (5 reviews) | 
| **Call Conferencing** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Spam Blocker** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Caller Profiles** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **VoIP Connection** | Not enough data | 7.7 (5 reviews) | 
| **Conferencing** | Not enough data | Not enough data | 
| **Text to Speech** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | 8.1 (6 reviews) | 
| **VoIP** | Not enough data | Not enough data | 
| **Call Queues** | Not enough data | 9.7 (5 reviews) | 
| **Call Screening** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Online Voice Transmission** | Not enough data | Not enough data | 
| **Unified Communications** | Not enough data | 9.5 (7 reviews) | 
| **Voicemail Transcription** | Not enough data | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Training

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 
| **Coaching Materials** | Not enough data | Not enough data | 
| **Playbook Creation** | Not enough data | Not enough data | 
| **Video Record** | Not enough data | Not enough data | 

#### Feedback

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Review** | Not enough data | Not enough data | 
| **Scorecard** | Not enough data | Not enough data | 
| **Coaching Card** | Not enough data | Not enough data | 
| **Leaderboard** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Competition** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Performance Metrics** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Automatic Transcription** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Built-in Course Authoring** | Not enough data | Not enough data | 
| **Learning Paths/Tracks** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Goal Setting/Tracking** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Learning Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Recommendations** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Onboarding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 

### Audio Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Agentic AI - Audio Conferencing

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Screen Sharing** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Custom Greetings/Messages** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **International Calling** | Not enough data | Not enough data | 
| **Virtual Voicemail** | Not enough data | Not enough data | 
| **Call Scheduling** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Call Conferencing** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Two Way Audio & Video** | Not enough data | Not enough data | 
| **Audio/Video Recording** | Not enough data | Not enough data | 
| **Real-Time Chat** | Not enough data | Not enough data | 
| **Audio Calls** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **RingEX** | 8.8/10 | 84 |

#### Agentic AI - UCaaS Platforms

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.0 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (6 reviews) | 
| **Adaptive Learning** | Not enough data | 9.0 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.3 (5 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Extensions

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | Feature Not Available | 
| **Native VoIP** | Not enough data | 8.7 (57 reviews) ✓ Verified | 
| **CCaaS Option** | Feature Not Available | 8.4 (21 reviews) | 

#### Features

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Voicemail to Email** | Not enough data | 8.9 (65 reviews) ✓ Verified | 
| **File Sharing** | Not enough data | 8.6 (56 reviews) ✓ Verified | 
| **Voice Conferencing** | Not enough data | 8.6 (59 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 8.6 (59 reviews) ✓ Verified | 
| **Conference Transcripts** | Not enough data | 8.2 (53 reviews) | 
| **Electronic Faxes** | Not enough data | Not enough data | 
| **IVR** | Not enough data | 9.3 (5 reviews) | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Virtual Voicemail** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Trend Analysis** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Virtual Backgrounds** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Group Messaging** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Multi-User Collaboration** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Cisco Unified Communications Manager (CallManager) (1):** [Audio Conferencing Software](https://www.g2.com/categories/audio-conferencing)

**Unique to RingEX (9):** [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Online Fax Software](https://www.g2.com/categories/online-fax), [Webinar Platforms](https://www.g2.com/categories/webinar), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Speech Analytics Software](https://www.g2.com/categories/speech-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Cisco Unified Communications Manager (CallManager) | RingEX | 
|---|---|---|
| **Small-Business** | 6.7% | 58.1% | 
| **Mid-Market** | 50.0% | 34.8% | 
| **Enterprise** | 43.3% | 7.1% | 

### By Industry

#### Cisco Unified Communications Manager (CallManager)

- **Higher Education:** 15.4%
- **Information Technology and Services:** 13.5%
- **Computer Software:** 7.7%
- **Government Administration:** 4.8%
- **Telecommunications:** 4.8%
- **Insurance:** 4.8%
- **Hospital & Health Care:** 3.8%
- **Oil & Energy:** 3.8%
- **Banking:** 2.9%
- **Machinery:** 2.9%
- **Other:** 35.6%

#### RingEX

- **Computer Software:** 9.4%
- **Insurance:** 5.3%
- **Information Technology and Services:** 5.2%
- **Financial Services:** 5.0%
- **Staffing and Recruiting:** 4.5%
- **Marketing and Advertising:** 4.2%
- **Hospital & Health Care:** 4.2%
- **Real Estate:** 3.4%
- **Construction:** 3.3%
- **Health, Wellness and Fitness:** 3.3%
- **Other:** 52.1%

---
## Alternatives

### Alternatives to Cisco Unified Communications Manager (CallManager)

- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1571 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (548 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1422 reviews)
- [Asterisk](https://www.g2.com/products/asterisk/reviews) — 4.6/5 stars (59 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56619 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (529 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4214 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3652 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1664 reviews)

### Alternatives to RingEX

- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1934 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1571 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (548 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3652 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2600 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1422 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (938 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (638 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (625 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4214 reviews)

---
## Top Discussions

### Cisco Unified Communications Manager (CallManager)

No discussions available for this product.

### RingEX

- Title: [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) — 2 comments, 1 upvote
  > **Top comment:** "We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which..."
- Title: [What’s involved in setting up my RingCentral Office business phone system?](https://www.g2.com/discussions/ringcentral-office-setup) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral..."
- Title: [Why don't you make it more user-friendly?](https://www.g2.com/discussions/why-don-t-you-make-it-more-user-friendly) — 1 comment, 1 upvote
  > **Top comment:** "Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit..."
- Title: [What are the benefits of RingCentral Office?](https://www.g2.com/discussions/ringcentral-advantage) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Set up your phone system to work the way you do
- Connect your office, remote employees and mobile users under one phone system.
- Easily support multiple..."
- Title: [What is RingCentral Office?](https://www.g2.com/discussions/ringcentral-office) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "RingCentral Office is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cisco-unified-communications-manager-callmanager-vs-ringex)