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Compare Cisco Unified Communications Manager (CallManager) and RingEX 
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At a Glance
Market Segments
Mid-Market (49.5% of reviews)
Small-Business (57.2% of reviews)
Entry-Level Pricing
No pricing available
$30.00 1 User Per Month
Cisco Unified Communications Manager (CallManager)
Star Rating
(110)4.4 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Cisco Unified Communications Manager (CallManager)RingEX
Star Rating
(1,242)4.1 out of 5
Market Segments
Small-Business (57.2% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RingEX excels in screen sharing with a score of 9.1, making it a preferred choice for collaborative tasks, while Cisco Unified Communications Manager (CallManager) received a lower score of 7.4 in this area, indicating potential limitations in user experience during presentations.
- Reviewers mention that RingEX's call management features are robust, scoring 8.8, which is slightly lower than Cisco's impressive 9.8 for phone calls. This suggests that while RingEX is effective, Cisco may offer a more seamless experience for traditional voice communications.
- G2 users highlight RingEX's mobile access capabilities with a score of 9.1, which is crucial for users who need flexibility on the go. In contrast, Cisco's mobile accessibility is rated at 8.6, indicating that RingEX may provide a more user-friendly mobile experience.
- Users on G2 report that RingEX's quality of support is rated at 7.9, which is notably lower than Cisco's 8.6. This suggests that users may find Cisco's support services more reliable and responsive when issues arise.
- Reviewers mention that RingEX offers strong collaboration tools, particularly in live chat (8.8) and hand raising (9.0), which enhance interactive meetings. Cisco, while strong in other areas, does not match these specific collaboration features as effectively.
- Users say that RingEX's document storage capabilities score 8.3, which is beneficial for teams needing to manage files efficiently. Cisco's offerings in this area are less emphasized, suggesting that RingEX may be better suited for document-centric workflows.
Pricing
Entry-Level Pricing
Cisco Unified Communications Manager (CallManager)
No pricing availableRingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
Cisco Unified Communications Manager (CallManager)
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
9.1
90
8.8
1,033
Ease of Use
8.2
91
8.6
1,048
Ease of Setup
6.9
51
8.2
635
Ease of Admin
8.0
53
8.3
555
Quality of Support
8.6
86
8.0
936
Has the product been a good partner in doing business?
8.8
52
8.3
545
Product Direction (% positive)
8.4
89
7.9
1,015
Features by Category
Documents
Not enough data
7.7
156
Not enough data
7.4
150
Not enough data
8.1
158
Agentic AI - Online Fax
Not enough data
8.7
13
Not enough data
8.8
13
Sending
Not enough data
9.1
172
Not enough data
9.1
170
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
165
Not enough data
9.1
165
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Collaboration Tools
Not enough data
9.1
256
Not enough data
9.1
144
Not enough data
8.7
119
Not enough data
8.9
142
Not enough data
9.1
125
Meeting Coordination
Not enough data
8.8
245
Not enough data
9.1
238
Not enough data
8.9
226
Not enough data
9.1
148
Software Type
Not enough data
9.0
245
Not enough data
9.1
146
Not enough data
9.2
162
Agentic AI - Video Conferencing
Not enough data
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Platform
Not enough data
8.2
204
Not enough data
9.0
236
Not enough data
8.7
222
Not enough data
9.1
231
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
221
Not enough data
8.6
215
Call Center Infrastructure (CCI)
Not enough data
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Administrative
Not enough data
8.8
224
Not enough data
8.7
222
Basic Communication - Cloud PBX
Not enough data
8.9
57
Not enough data
8.9
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
9.0
54
Platform Basics - VoIP Providers
Not enough data
8.4
88
Not enough data
8.9
91
Not enough data
8.3
85
Not enough data
8.2
85
Not enough data
8.0
83
Not enough data
8.1
81
Basic Communication
9.8
40
|
Verified
9.0
485
|
Verified
8.7
29
|
Verified
8.3
390
|
Verified
8.2
34
|
Verified
8.7
415
|
Verified
7.7
8
8.2
362
|
Verified
9.4
38
|
Verified
8.5
424
|
Verified
9.8
39
|
Verified
9.0
432
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.0
54
Not enough data
8.1
54
Not enough data
8.1
54
Not enough data
8.0
52
Access
7.9
29
8.2
380
|
Verified
7.6
27
8.4
395
|
Verified
7.3
25
|
Verified
8.6
422
Advanced Features
9.1
33
|
Verified
8.3
440
8.6
35
|
Verified
8.4
402
|
Verified
9.1
9
9.0
457
|
Verified
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.7
51
|
Verified
Not enough data
8.7
53
|
Verified
Feature Not Available
Feature Not Available
Features
Not enough data
8.8
56
|
Verified
Feature Not Available
8.4
51
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.2
51
Categories
Categories
Shared Categories
Cisco Unified Communications Manager (CallManager) and RingEX are categorized as UCaaS Platforms and VoIP Providers
Unique Categories
Cisco Unified Communications Manager (CallManager) is categorized as Audio Conferencing
RingEX is categorized as Online Fax, Webinar, Call Center Infrastructure (CCI), Video Conferencing, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Cisco Unified Communications Manager (CallManager)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
15.5%
Information Technology and Services
13.6%
Computer Software
7.8%
Telecommunications
4.9%
Insurance
4.9%
Other
53.4%
Computer Software
9.9%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.9%
Financial Services
4.8%
Other
70.1%
Discussions
Cisco Unified Communications Manager (CallManager) has no discussions with answers
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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