Compare Cisco Unified Communications Manager (CallManager) and RingEX 
At a Glance
Market Segments
Mid-Market (49.5% of reviews)
Small-Business (57.7% of reviews)
Entry-Level Pricing
No pricing available
$30.00 1 User Per Month
Cisco Unified Communications Manager (CallManager)
Star Rating
(110)4.4 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cisco Unified Communications Manager (CallManager)RingEX
Star Rating
(1,326)4.2 out of 5
Market Segments
Small-Business (57.7% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in user experience, with many praising its ability to seamlessly integrate various communication tools like phone calls, team messaging, SMS, and video meetings into one platform. This integration helps users avoid the hassle of switching between different apps, making workflows more streamlined and intuitive.
- Users say that Cisco Unified Communications Manager (CallManager) is a robust solution for organizations needing a secure, local datacenter managed collaboration platform. Reviewers highlight its strong support for a wide range of audio and video devices, making it ideal for closed networks without internet access.
- According to verified reviews, RingEX stands out for its ease of setup and administration, with users noting that managing and changing settings is straightforward. This user-friendly approach is particularly beneficial for administrators who need to maintain communication systems efficiently.
- Reviewers mention that while Cisco Unified Communications Manager (CallManager) is a workhorse known for its stability, it does come with a slight learning curve. Users have noted that proper training is essential to fully leverage its capabilities, which may pose a challenge for some organizations.
- G2 reviewers highlight that RingEX has a significantly higher overall satisfaction score compared to Cisco Unified Communications Manager (CallManager), indicating that users feel more positively about their experience with RingEX. This is reflected in the recent surge of reviews, with RingEX receiving 84 reviews in the last 90 days, compared to none for CallManager.
- Users report that while Cisco Unified Communications Manager (CallManager) offers excellent features for handling unified endpoints, such as integration with Cisco Unity Connection for voicemail, it may not be as versatile as RingEX in terms of everyday usability and feature accessibility for small businesses.
Pricing
Entry-Level Pricing
Cisco Unified Communications Manager (CallManager)
No pricing availableRingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
Cisco Unified Communications Manager (CallManager)
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
9.1
90
8.8
1,085
Ease of Use
8.2
91
8.6
1,101
Ease of Setup
6.9
51
8.2
683
Ease of Admin
8.0
53
8.3
603
Quality of Support
8.6
86
8.0
988
Has the product been a good partner in doing business?
8.8
52
8.3
591
Product Direction (% positive)
8.4
89
7.9
1,067
Features by Category
Documents
Not enough data
Feature Not Available
Not enough data
7.3
148
Not enough data
8.1
156
Agentic AI - Online Fax
Not enough data
8.5
11
Not enough data
8.6
11
Sending
Not enough data
9.1
172
Not enough data
9.1
169
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
164
Not enough data
9.1
165
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Collaboration Tools
Not enough data
9.1
253
Not enough data
9.1
141
Not enough data
8.6
116
Not enough data
8.9
140
Not enough data
9.1
122
Meeting Coordination
Not enough data
8.8
243
Not enough data
9.1
235
Not enough data
8.9
223
Not enough data
9.0
145
Software Type
Not enough data
9.0
243
Not enough data
9.0
143
Not enough data
9.2
160
Agentic AI - Video Conferencing
Not enough data
8.3
13
Not enough data
8.5
12
Not enough data
8.3
12
Platform
Not enough data
Feature Not Available
Not enough data
9.0
235
Not enough data
8.7
221
Not enough data
9.1
231
Not enough data
8.7
219
Not enough data
8.5
212
Not enough data
8.7
217
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
220
Not enough data
8.6
213
Call Center Infrastructure (CCI)
Not enough data
8.9
22
Not enough data
8.9
22
Not enough data
9.1
22
Not enough data
8.9
22
Administrative
Not enough data
8.8
223
Not enough data
8.6
221
Basic Communication - Cloud PBX
Not enough data
8.9
58
Not enough data
8.8
56
Not enough data
9.1
55
Not enough data
8.2
55
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
8.9
54
Platform Basics - VoIP Providers
Not enough data
8.5
94
Not enough data
8.7
109
Not enough data
8.4
87
Not enough data
8.0
94
Not enough data
8.0
83
Not enough data
8.1
81
Basic Communication
9.8
40
|
Verified
9.1
517
|
Verified
8.7
29
|
Verified
8.3
397
|
Verified
8.2
34
|
Verified
8.7
430
|
Verified
7.7
8
8.2
363
|
Verified
9.4
38
|
Verified
8.5
429
|
Verified
9.8
39
|
Verified
9.0
434
|
Verified
Agentic AI - VoIP Providers
Not enough data
7.9
53
Not enough data
8.1
54
Not enough data
8.0
53
Not enough data
7.9
51
Access
7.9
29
8.2
379
|
Verified
7.6
27
8.3
394
|
Verified
7.3
25
|
Verified
8.6
426
Advanced Features
9.1
33
|
Verified
8.3
445
8.6
35
|
Verified
8.4
405
|
Verified
9.1
9
9.0
466
|
Verified
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Feature Not Available
Not enough data
8.7
51
|
Verified
Feature Not Available
8.1
17
Features
Not enough data
8.8
55
|
Verified
Feature Not Available
Feature Not Available
Not enough data
8.6
53
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.2
49
Categories
Categories
Shared Categories
Cisco Unified Communications Manager (CallManager) and RingEX are categorized as UCaaS Platforms and VoIP Providers
Unique Categories
Cisco Unified Communications Manager (CallManager) is categorized as Audio Conferencing
RingEX is categorized as Online Fax, Webinar, Call Center Infrastructure (CCI), Video Conferencing, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Cisco Unified Communications Manager (CallManager)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
15.5%
Information Technology and Services
13.6%
Computer Software
7.8%
Government Administration
4.9%
Telecommunications
4.9%
Other
53.4%
Computer Software
9.5%
Insurance
5.3%
Information Technology and Services
5.2%
Financial Services
4.8%
Staffing and Recruiting
4.7%
Other
70.4%
Discussions
Cisco Unified Communications Manager (CallManager) has no discussions with answers
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
Official Response from RingEX
There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral...Read more
Is RingCentral good?
1 Comment
JM
We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which...Read more
Why don't you make it more user-friendly?
1 Comment
RC
Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit...Read more
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