Link copied to clipboard # Cisco Unified Communications Manager (CallManager) vs Ribbon Comparison - What are their main differences? Share [ Export ](/compare/cisco-unified-communications-manager-callmanager/ribbon/export.csv) CiscoRibbon[+ Add Product](#) Pricing **Cisco Unified Communications Manager (CallManager)** No pricing available **Ribbon** No pricing available **Pricing Insights** from reviews Perceived Cost **Cisco Unified Communications Manager (CallManager)** $$$$$ **Ribbon** Not enough reviews yet Average Discount **Cisco Unified Communications Manager (CallManager)** 26% **Ribbon** Not enough reviews yet Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Cisco Unified Communications Manager (CallManager)**6 months Based on 100 responses **Ribbon** 6 months Based on 100 responses Return on Investment **Cisco Unified Communications Manager (CallManager)**6 months Based on 100 responses **Ribbon** 6 months Based on 100 responses ![Cisco Unified Communications Manager (CallManager)](https://images.g2crowd.com/uploads/product/hd_favicon/1487565588/cisco-unified-communications-manager-callmanager.svg "Cisco Unified Communications Manager (CallManager)") ![Ribbon](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ddd6732b97b03d01d36a839c43ce1f79/ribbon.jpg "Ribbon") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Cisco Unified Communications Manager (CallManager)** Reliability (3) Video Conferencing (3) Complex Processes (2) Billing Issues (1) **Ribbon** Ease of Use (4) Communication (2) Expensive (2) Limited Training Resources (2) **Ratings** from reviews Meets Requirements **Cisco Unified Communications Manager (CallManager)** **9.1** /10 Based on 91 responses **Ribbon** **9.2** /10 Based on 6 responses Ease of Use **Cisco Unified Communications Manager (CallManager)** **8.1** /10 Based on 92 responses **Ribbon** **9.2** /10 Based on 6 responses Ease of Setup **Cisco Unified Communications Manager (CallManager)** **6.9** /10 Based on 52 responses **Ribbon** Not enough data Ease of Admin **Cisco Unified Communications Manager (CallManager)** **8.0** /10 Based on 54 responses **Ribbon** Not enough data Quality of Support **Cisco Unified Communications Manager (CallManager)** **8.6** /10 Based on 87 responses **Ribbon** **9.2** /10 Based on 6 responses Has the product been a good partner in doing business? **Cisco Unified Communications Manager (CallManager)** **8.7** /10 Based on 53 responses **Ribbon** Not enough data Product Direction (% positive) **Cisco Unified Communications Manager (CallManager)** **8.4** /10 Based on 90 responses **Ribbon** **8.1** /10 Based on 6 responses **Features** ratings from reviews VoIP Providers **8.6** /10 Based on 46 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 6.7% Mid-Market(51-1000 emp.) 50.0% Enterprise(\> 1000 emp.) 43.3% Small-Business(50 or fewer emp.) 6.7% Mid-Market(51-1000 emp.) 50.0% Enterprise(\> 1000 emp.) 43.3% Small-Business(50 or fewer emp.) 37.5% Mid-Market(51-1000 emp.) 37.5% Enterprise(\> 1000 emp.) 25.0% Small-Business(50 or fewer emp.) 37.5% Mid-Market(51-1000 emp.) 37.5% Enterprise(\> 1000 emp.) 25.0% **Reviewers' Industry** [![Cisco Unified Communications Manager (CallManager)](https://images.g2crowd.com/uploads/product/hd_favicon/1487565588/cisco-unified-communications-manager-callmanager.svg "Cisco Unified Communications Manager (CallManager)")](https://www.g2.com/products/cisco-unified-communications-manager-callmanager/reviews) Cisco Unified Communications Manager (CallManager) Higher Education 15.4% Information Technology and Services 13.5% Computer Software 7.7% Government Administration 4.8% Telecommunications 4.8% Other 53.8% [![Ribbon](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ddd6732b97b03d01d36a839c43ce1f79/ribbon.jpg "Ribbon")](https://www.g2.com/products/ribbon/reviews) Ribbon Telecommunications 25.0% Staffing and Recruiting 12.5% Professional Training & Coaching 12.5% Information Technology and Services 12.5% Financial Services 12.5% Other 25.0% Alternatives **Cisco Unified Communications Manager (CallManager) Alternatives** ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") [ Genesys Cloud CX ](/products/genesys-cloud-cx/reviews) ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") [ RingEX ](/products/ringex/reviews) ![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX") [ 3CX ](/products/3cx/reviews) ![Vonage Business Communications](https://images.g2crowd.com/uploads/product/hd_favicon/d9a7c4d42111054e8f19a3e05fd07533/vonage-business-communications.svg "Vonage Business Communications") [ Vonage Business Communications ](/products/vonage-business-communications/reviews) **Ribbon Alternatives** ![8x8 Work](https://images.g2crowd.com/uploads/product/hd_favicon/68620669986358e605a41e1bbdf0fcbf/8x8-work.svg "8x8 Work") [ 8x8 Work ](/products/8x8-work/reviews) ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") [ RingEX ](/products/ringex/reviews) ![Webex Calling](https://images.g2crowd.com/uploads/product/hd_favicon/19f6fb8cb90b33e10a8a01dbbd84cfb6/webex-calling.svg "Webex Calling") [ Webex Calling ](/products/webex-calling/reviews) ![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX") [ 3CX ](/products/3cx/reviews) ## Cisco Unified Communications Manager (CallManager) vs Ribbon - Reviewers felt that Ribbon meets the needs of their business better than Cisco Unified Communications Manager (CallManager). - When comparing quality of ongoing product support, reviewers felt that Ribbon is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Cisco Unified Communications Manager (CallManager) over Ribbon.