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Compare Cisco Unified Communications Manager (CallManager) and Ribbon 
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At a Glance
Market Segments
Mid-Market (49.5% of reviews)
Mid-Market (42.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Cisco Unified Communications Manager (CallManager)
Star Rating
(110)4.4 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cisco Unified Communications Manager (CallManager)Ribbon
Star Rating
(10)4.2 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RibbonCisco Unified Communications Manager (CallManager) vs Ribbon
- Reviewers felt that Cisco Unified Communications Manager (CallManager) meets the needs of their business better than Ribbon.
- When comparing quality of ongoing product support, reviewers felt that Ribbon is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Cisco Unified Communications Manager (CallManager) over Ribbon.
Pricing
Entry-Level Pricing
Cisco Unified Communications Manager (CallManager)
No pricing availableRibbon
No pricing availableFree Trial
Cisco Unified Communications Manager (CallManager)
No trial information availableRibbon
No trial information availableRatings
Meets Requirements
9.1
90
9.0
5
Ease of Use
8.2
91
9.0
5
Ease of Setup
6.9
51
Not enough data
Ease of Admin
8.0
53
Not enough data
Quality of Support
8.6
86
9.0
5
Has the product been a good partner in doing business?
8.8
52
Not enough data
Product Direction (% positive)
8.4
89
7.7
5
Features by Category
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
9.8
40
|
Verified
Not enough data
8.7
29
|
Verified
Not enough data
8.2
34
|
Verified
Not enough data
7.7
8
Not enough data
9.4
38
|
Verified
Not enough data
9.8
39
|
Verified
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
7.9
29
Not enough data
7.6
27
Not enough data
7.3
25
|
Verified
Not enough data
Advanced Features
9.1
33
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
9.1
9
Not enough data
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Features
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cisco Unified Communications Manager (CallManager) and Ribbon are categorized as UCaaS Platforms
Unique Categories
Cisco Unified Communications Manager (CallManager) is categorized as VoIP Providers and Audio Conferencing
Ribbon has no unique categories
Reviews
Reviewers' Company Size
Cisco Unified Communications Manager (CallManager)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ribbon
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
15.5%
Information Technology and Services
13.6%
Computer Software
7.8%
Telecommunications
4.9%
Insurance
4.9%
Other
53.4%
Telecommunications
28.6%
Professional Training & Coaching
14.3%
Information Technology and Services
14.3%
Financial Services
14.3%
Entertainment
14.3%
Other
14.3%
Discussions
Cisco Unified Communications Manager (CallManager) has no discussions with answers
Ribbon has no discussions with answers
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