# Cisco Unified Communications Manager (CallManager) vs Quo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Quo excels in user-friendliness, with many users highlighting its **intuitive interface** that simplifies navigation, making it easy for new users to get started. In contrast, while Cisco Unified Communications Manager (CallManager) is robust, some users find its setup and configuration more challenging, especially for those unfamiliar with Cisco's ecosystem.
- **Users say** that Quo's affordability is a significant advantage, with an entry-level price point of just $15.00, making it accessible for small businesses. On the other hand, Cisco Unified Communications Manager (CallManager) does not disclose pricing, which may deter smaller organizations looking for clear cost expectations.
- **Reviewers mention** that Quo has a strong focus on customer service solutions, with features that effectively address common service challenges. Users appreciate how Quo integrates seamlessly into existing processes without a steep learning curve, while Cisco Unified Communications Manager (CallManager) is often seen as more suited for larger enterprises with complex needs.
- **According to verified reviews** , Cisco Unified Communications Manager (CallManager) shines in its ability to support thousands of users and devices, making it ideal for large organizations. Users praise its integration with other Cisco products, such as Unity Connection, which enhances its functionality for enterprise-level communication.
- **G2 reviewers highlight** that Quo's implementation process is notably quick and straightforward, with many users appreciating the **ease of setup**. In contrast, Cisco Unified Communications Manager (CallManager) has received feedback indicating that its setup can be more complex, requiring a deeper understanding of the system to fully leverage its capabilities.
- **Users report** that both products offer strong support features, but Quo stands out with a higher quality of support ratings. Reviewers have noted that Quo's support team is responsive and helpful, while Cisco Unified Communications Manager (CallManager) has received mixed feedback regarding support, with some users feeling it could be improved.



| | Cisco Unified Communications Manager (CallManager) | Quo | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 111 | 3,396 | 
| **Largest Market Segment** | Mid-Market (50.0% of reviews) | Small-Business (91.4% of reviews) | 
| **Entry Level Price** | No pricing available | $23.00 1 per user per month (billed annually) | 

---
## Top Pros & Cons

### Cisco Unified Communications Manager (CallManager)

Pros:
- Reliability (3 reviews)
- Video Conferencing (3 reviews)

Cons:
- Complex Processes (2 reviews)
- Billing Issues (1 reviews)

### Quo

Pros:
- Ease of Use (700 reviews)
- Customer Support (366 reviews)

Cons:
- Connection Issues (184 reviews)
- Call Disconnections (80 reviews)

---
## Ratings Comparison
| Rating | Cisco Unified Communications Manager (CallManager) | Quo | 
|---|---|---|
  | **Meets Requirements** | 9.1 (91 reviews) | 9.3 (2901 reviews) | 
  | **Ease of Use** | 8.1 (92 reviews) | 9.4 (2949 reviews) | 
  | **Ease of Setup** | 6.9 (52 reviews) | 9.3 (2229 reviews) | 
  | **Ease of Admin** | 8.0 (54 reviews) | 9.4 (1252 reviews) | 
  | **Quality of Support** | 8.6 (87 reviews) | 9.3 (2725 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (53 reviews) | 9.5 (1238 reviews) | 
  | **Product Direction (% positive)** | 8.4 (90 reviews) | 9.4 (2794 reviews) | 

---
## Pricing

### Cisco Unified Communications Manager (CallManager)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Quo

#### Entry-Level Pricing

Plan: Business

Price: $23.00 1 per user per month (billed annually)

Description: For power users and teams looking for more integrations and collaboration features.

Key Features:
- Everything from Starter, plus:
- AI call summaries and transcripts
- Group calling

[Browse all 3 editions](https://www.g2.com/products/quo-quo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | 8.6/10 | 46 |
| **Quo** | 8.4/10 | 2029 |

#### Platform Basics - VoIP Providers

| Feature | Cisco Unified Communications Manager (CallManager) | Quo | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.3 (483 reviews) | 
| **Call Management** | Not enough data | 8.9 (569 reviews) | 
| **Network monitoring** | Not enough data | 8.4 (480 reviews) | 
| **Integrations** | Not enough data | 8.3 (507 reviews) | 
| **Virtual PBX** | Not enough data | 7.8 (459 reviews) | 
| **SIP trunking services** | Not enough data | 7.7 (452 reviews) | 

#### Basic Communication

| Feature | Cisco Unified Communications Manager (CallManager) | Quo | 
|---|---|---|
| **Phone Calls** | 9.8 (41 reviews) ✓ Verified | 9.4 (1941 reviews) | 
| **Video Calls** | 8.7 (29 reviews) ✓ Verified | Feature Not Available | 
| **Instant Messaging** | 8.2 (34 reviews) ✓ Verified | 9.4 (1783 reviews) | 
| **Screen Sharing** | 7.7 (8 reviews) | Feature Not Available | 
| **Conference Calls** | 9.4 (38 reviews) ✓ Verified | Feature Not Available | 
| **Desk-to-Desk Calls** | 9.8 (39 reviews) ✓ Verified | 8.8 (1333 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Cisco Unified Communications Manager (CallManager) | Quo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (363 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (365 reviews) | 
| **Adaptive Learning** | Not enough data | 8.1 (362 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (360 reviews) | 

#### Access

| Feature | Cisco Unified Communications Manager (CallManager) | Quo | 
|---|---|---|
| **Software Pairing** | 7.9 (29 reviews) | Feature Not Available | 
| **Browser Extension** | 7.6 (27 reviews) | Feature Not Available | 
| **Individual Download** | 7.3 (25 reviews) ✓ Verified | 9.0 (1476 reviews) | 

#### Advanced Features

| Feature | Cisco Unified Communications Manager (CallManager) | Quo | 
|---|---|---|
| **Hold Music** | 9.1 (33 reviews) ✓ Verified | 7.7 (1066 reviews) | 
| **Automated Attendants** | 8.6 (35 reviews) ✓ Verified | 8.2 (1300 reviews) | 
| **VOiP Number** | 9.1 (9 reviews) | 9.4 (1756 reviews) | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Quo** | 7.3/10 | 49 |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Quo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.3 (49 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Quo** | 8.6/10 | 1150 |

#### Agentic AI - Outbound Call Tracking

| Feature | Cisco Unified Communications Manager (CallManager) | Quo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (119 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (118 reviews) | 

#### Calling

| Feature | Cisco Unified Communications Manager (CallManager) | Quo | 
|---|---|---|
| **Record Calls** | Not enough data | 9.3 (996 reviews) ✓ Verified | 
| **Generate Location** | Not enough data | 8.5 (862 reviews) ✓ Verified | 
| **Call Types** | Not enough data | 9.3 (985 reviews) ✓ Verified | 
| **Click-to-Call** | Not enough data | 9.1 (715 reviews) | 
| **Auto Dialer** | Not enough data | 7.8 (115 reviews) | 

#### Contacts

| Feature | Cisco Unified Communications Manager (CallManager) | Quo | 
|---|---|---|
| **Personalization** | Not enough data | 9.1 (1024 reviews) ✓ Verified | 
| **Information Locater** | Not enough data | 8.9 (899 reviews) ✓ Verified | 
| **Record Prospect Data** | Not enough data | 8.7 (881 reviews) ✓ Verified | 

#### Insights

| Feature | Cisco Unified Communications Manager (CallManager) | Quo | 
|---|---|---|
| **Notes** | Not enough data | 9.0 (923 reviews) ✓ Verified | 
| **Daily Summary** | Not enough data | 8.4 (863 reviews) | 
| **Automated Voicemails** | Not enough data | 8.8 (961 reviews) ✓ Verified | 
| **Automated Emails** | Not enough data | 7.9 (825 reviews) ✓ Verified | 
| **Sorts Prospects** | Not enough data | Feature Not Available | 
| **Automated Note Taking** | Not enough data | 8.6 (116 reviews) | 

### Audio Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Quo** | N/A | N/A |

#### Agentic AI - Audio Conferencing

| Feature | Cisco Unified Communications Manager (CallManager) | Quo | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Quo** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Cisco Unified Communications Manager (CallManager) | Quo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Cisco Unified Communications Manager (CallManager) | Quo | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | Not enough data | 
| **Native VoIP** | Not enough data | Not enough data | 
| **CCaaS Option** | Feature Not Available | Not enough data | 

#### Features

| Feature | Cisco Unified Communications Manager (CallManager) | Quo | 
|---|---|---|
| **Voicemail to Email** | Not enough data | Not enough data | 
| **Voicemail to SMS** | Feature Not Available | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Voice Conferencing** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Conference Transcripts** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Cisco Unified Communications Manager (CallManager) (2):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Audio Conferencing Software](https://www.g2.com/categories/audio-conferencing)

**Unique to Quo (2):** [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | Cisco Unified Communications Manager (CallManager) | Quo | 
|---|---|---|
| **Small-Business** | 6.7% | 91.4% | 
| **Mid-Market** | 50.0% | 7.4% | 
| **Enterprise** | 43.3% | 1.2% | 

### By Industry

#### Cisco Unified Communications Manager (CallManager)

- **Higher Education:** 15.4%
- **Information Technology and Services:** 13.5%
- **Computer Software:** 7.7%
- **Government Administration:** 4.8%
- **Telecommunications:** 4.8%
- **Insurance:** 4.8%
- **Hospital & Health Care:** 3.8%
- **Oil & Energy:** 3.8%
- **Banking:** 2.9%
- **Machinery:** 2.9%
- **Other:** 35.6%

#### Quo

- **Real Estate:** 8.5%
- **Construction:** 6.0%
- **Consumer Services:** 5.4%
- **Marketing and Advertising:** 4.7%
- **Health, Wellness and Fitness:** 4.7%
- **Computer Software:** 4.5%
- **Information Technology and Services:** 4.3%
- **Hospital & Health Care:** 3.7%
- **Financial Services:** 3.0%
- **Retail:** 2.5%
- **Other:** 52.5%

---
## Alternatives

### Alternatives to Cisco Unified Communications Manager (CallManager)

- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1558 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1422 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Mitel](https://www.g2.com/products/mitel/reviews) — 3.8/5 stars (235 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (503 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Asterisk](https://www.g2.com/products/asterisk/reviews) — 4.6/5 stars (59 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56537 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (529 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4201 reviews)

### Alternatives to Quo

- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4201 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (201 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2391 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1635 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1849 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (342 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3602 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1422 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (503 reviews)

---
## Top Discussions

### Cisco Unified Communications Manager (CallManager)

No discussions available for this product.

### Quo

- Title: [Is open phone legit?](https://www.g2.com/discussions/is-open-phone-legit) — 26 comments
  > **Top comment:** "Yes Open Phone is legit! It is the best phone service on the market. "
- Title: [Is open phone free?](https://www.g2.com/discussions/is-open-phone-free) — 11 comments
  > **Top comment:** "No"
- Title: [What is like Google Voice?](https://www.g2.com/discussions/what-is-like-google-voice) — 4 comments
  > **Top comment:** "It is similar to google voice. There are some differences, though. Through OpenPhone, you can multiple numbers. Google Voice has a habit of having delays..."
- Title: [How does OpenPhone work?](https://www.g2.com/discussions/how-does-openphone-work) — 3 comments
  > **Top comment:** "It works great. Amazing audio quality, great functionality within the app or browser. No bugs."
- Title: [Do others experience issues with audio quality or SMS notifications?](https://www.g2.com/discussions/do-others-experience-issues-with-audio-quality-or-sms-notifications) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cisco-unified-communications-manager-callmanager-vs-quo-quo)