# Cisco Unified Communications Manager (CallManager) vs net2phone Comparison

| | Cisco Unified Communications Manager (CallManager) | net2phone | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 111 | 192 | 
| **Largest Market Segment** | Mid-Market (50.0% of reviews) | Small-Business (79.7% of reviews) | 
| **Entry Level Price** | No pricing available | $19.99 1 user Per Month | 

---
## Top Pros & Cons

### Cisco Unified Communications Manager (CallManager)

Pros:
- Reliability (3 reviews)
- Video Conferencing (3 reviews)

Cons:
- Complex Processes (2 reviews)
- Billing Issues (1 reviews)

### net2phone

Pros:
- Ease of Use (4 reviews)
- Customer Service (3 reviews)

Cons:
- Connection Issues (2 reviews)
- Customer Service (2 reviews)

---
## Ratings Comparison
| Rating | Cisco Unified Communications Manager (CallManager) | net2phone | 
|---|---|---|
  | **Meets Requirements** | 9.1 (91 reviews) | 8.7 (109 reviews) | 
  | **Ease of Use** | 8.1 (92 reviews) | 8.7 (110 reviews) | 
  | **Ease of Setup** | 6.9 (52 reviews) | 8.4 (90 reviews) | 
  | **Ease of Admin** | 8.0 (54 reviews) | 8.4 (86 reviews) | 
  | **Quality of Support** | 8.6 (87 reviews) | 8.5 (110 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (53 reviews) | 8.7 (89 reviews) | 
  | **Product Direction (% positive)** | 8.4 (90 reviews) | 7.9 (99 reviews) | 

---
## Pricing

### Cisco Unified Communications Manager (CallManager)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### net2phone

#### Entry-Level Pricing

Plan: Essentials

Price: $19.99 1 user Per Month

Description: Ideal for small businesses or startups looking for essential communication tools. 

Key Features:
- Unlimited Calling US, Canada, Mexico, Puerto Rico
- Video conferencing (limited) 
- Internal messaging and chat

[Browse all 3 editions](https://www.g2.com/products/net2phone-g2/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **net2phone** | 8.6/10 | 9 |

#### Collaboration Tools

| Feature | Cisco Unified Communications Manager (CallManager) | net2phone | 
|---|---|---|
| **Screen Sharing** | Not enough data | Not enough data | 
| **Presentations** | Not enough data | Not enough data | 
| **Whiteboarding** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | 9.3 (5 reviews) | 
| **Hand Raising** | Not enough data | Not enough data | 

#### Meeting Coordination

| Feature | Cisco Unified Communications Manager (CallManager) | net2phone | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Recording** | Not enough data | Not enough data | 
| **Participant Permissions** | Not enough data | Not enough data | 
| **One-Click Join** | Not enough data | Not enough data | 

#### Software Type

| Feature | Cisco Unified Communications Manager (CallManager) | net2phone | 
|---|---|---|
| **Mobile** | Not enough data | 9.0 (8 reviews) | 
| **Browser Application** | Not enough data | 8.7 (5 reviews) | 
| **Desktop Application** | Not enough data | 7.2 (6 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Cisco Unified Communications Manager (CallManager) | net2phone | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | 8.6/10 | 46 |
| **net2phone** | 8.2/10 | 91 |

#### Platform Basics - VoIP Providers

| Feature | Cisco Unified Communications Manager (CallManager) | net2phone | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 
| **Call Management** | Not enough data | 6.9 (6 reviews) | 
| **Network monitoring** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Cisco Unified Communications Manager (CallManager) | net2phone | 
|---|---|---|
| **Phone Calls** | 9.8 (41 reviews) ✓ Verified | 8.9 (86 reviews) | 
| **Video Calls** | 8.7 (29 reviews) ✓ Verified | 7.5 (35 reviews) | 
| **Instant Messaging** | 8.2 (34 reviews) ✓ Verified | 7.7 (37 reviews) | 
| **Screen Sharing** | 7.7 (8 reviews) | 7.7 (30 reviews) | 
| **Conference Calls** | 9.4 (38 reviews) ✓ Verified | 8.4 (59 reviews) | 
| **Desk-to-Desk Calls** | 9.8 (39 reviews) ✓ Verified | 9.0 (70 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Cisco Unified Communications Manager (CallManager) | net2phone | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Access

| Feature | Cisco Unified Communications Manager (CallManager) | net2phone | 
|---|---|---|
| **Software Pairing** | 7.9 (29 reviews) | 7.5 (27 reviews) | 
| **Browser Extension** | 7.6 (27 reviews) | 8.1 (40 reviews) | 
| **Individual Download** | 7.3 (25 reviews) ✓ Verified | 8.0 (35 reviews) | 

#### Advanced Features

| Feature | Cisco Unified Communications Manager (CallManager) | net2phone | 
|---|---|---|
| **Hold Music** | 9.1 (33 reviews) ✓ Verified | 8.3 (62 reviews) | 
| **Automated Attendants** | 8.6 (35 reviews) ✓ Verified | 8.9 (66 reviews) | 
| **VOiP Number** | 9.1 (9 reviews) | 9.2 (72 reviews) | 

### Audio Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **net2phone** | N/A | N/A |

#### Agentic AI - Audio Conferencing

| Feature | Cisco Unified Communications Manager (CallManager) | net2phone | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **net2phone** | 7.9/10 | 13 |

#### Agentic AI - UCaaS Platforms

| Feature | Cisco Unified Communications Manager (CallManager) | net2phone | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Cisco Unified Communications Manager (CallManager) | net2phone | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | 8.3 (6 reviews) | 
| **Native VoIP** | Not enough data | 8.5 (10 reviews) | 
| **CCaaS Option** | Feature Not Available | 6.5 (9 reviews) | 

#### Features

| Feature | Cisco Unified Communications Manager (CallManager) | net2phone | 
|---|---|---|
| **Voicemail to Email** | Not enough data | 8.3 (12 reviews) | 
| **Voicemail to SMS** | Feature Not Available | 6.9 (8 reviews) | 
| **File Sharing** | Not enough data | 7.2 (6 reviews) | 
| **Voice Conferencing** | Not enough data | 9.3 (7 reviews) | 
| **Video Conferencing** | Not enough data | 7.9 (7 reviews) | 
| **Conference Transcripts** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Cisco Unified Communications Manager (CallManager) (1):** [Audio Conferencing Software](https://www.g2.com/categories/audio-conferencing)

**Unique to net2phone (1):** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)


---
## Reviewer Demographics

### By Company Size

| Segment | Cisco Unified Communications Manager (CallManager) | net2phone | 
|---|---|---|
| **Small-Business** | 6.7% | 79.7% | 
| **Mid-Market** | 50.0% | 17.6% | 
| **Enterprise** | 43.3% | 2.7% | 

### By Industry

#### Cisco Unified Communications Manager (CallManager)

- **Higher Education:** 15.4%
- **Information Technology and Services:** 13.5%
- **Computer Software:** 7.7%
- **Government Administration:** 4.8%
- **Telecommunications:** 4.8%
- **Insurance:** 4.8%
- **Hospital & Health Care:** 3.8%
- **Oil & Energy:** 3.8%
- **Banking:** 2.9%
- **Machinery:** 2.9%
- **Other:** 35.6%

#### net2phone

- **Construction:** 5.9%
- **Information Technology and Services:** 5.9%
- **Telecommunications:** 5.3%
- **Hospital & Health Care:** 4.8%
- **Retail:** 4.3%
- **Medical Practice:** 4.3%
- **Non-Profit Organization Management:** 4.3%
- **Financial Services:** 3.7%
- **Marketing and Advertising:** 3.7%
- **Health, Wellness and Fitness:** 3.2%
- **Other:** 54.5%

---
## Alternatives

### Alternatives to Cisco Unified Communications Manager (CallManager)

- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1556 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1414 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Mitel](https://www.g2.com/products/mitel/reviews) — 3.8/5 stars (235 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)
- [Asterisk](https://www.g2.com/products/asterisk/reviews) — 4.6/5 stars (59 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56502 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (528 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews)

### Alternatives to net2phone

- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1414 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56502 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3585 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3394 reviews)
- [Crexendo](https://www.g2.com/products/crexendo/reviews) — 4.9/5 stars (354 reviews)

---
## Top Discussions

### Cisco Unified Communications Manager (CallManager)

No discussions available for this product.

### net2phone

- Title: [Is net2phone reliable?](https://www.g2.com/discussions/is-net2phone-reliable) — 4 comments
  > **Top comment:** "No. It was a terrible product and we switched to a MUCH better company after only a few months. In fact, N2P's products are SO bad that even this review..."
- Title: [Is net2phone free?](https://www.g2.com/discussions/is-net2phone-free) — 2 comments
  > **Top comment:** "No. "
- Title: [What is net2phone Canada used for?](https://www.g2.com/discussions/what-is-net2phone-canada-used-for) — 1 comment
  > **Top comment:** "They offer business phone services."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cisco-unified-communications-manager-callmanager-vs-net2phone-g2)