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Compare Cisco Unified Communications Manager (CallManager) and MicroSIP 
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At a Glance
Market Segments
Mid-Market (49.5% of reviews)
Small-Business (47.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Cisco Unified Communications Manager (CallManager)
Star Rating
(110)4.4 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cisco Unified Communications Manager (CallManager)MicroSIP
Star Rating
(21)4.2 out of 5
Market Segments
Small-Business (47.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MicroSIPSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Cisco Unified Communications Manager excels in video calls with a score of 8.6, while MicroSIP struggles significantly in this area, receiving a low score of 5.0. Reviewers mention that the video quality and reliability in CallManager are superior, making it a preferred choice for businesses that rely heavily on video conferencing.
- Reviewers mention that Cisco Unified Communications Manager offers robust conference call features, scoring 9.4, compared to MicroSIP's 8.5. Users on G2 appreciate the ease of managing large conference calls with CallManager, highlighting its seamless integration and user-friendly interface.
- Users say that the instant messaging feature in Cisco Unified Communications Manager is rated at 8.2, while MicroSIP falls short with a score of 5.2. Reviewers mention that the messaging capabilities in CallManager are more comprehensive, allowing for better team collaboration and communication.
- G2 users report that Cisco Unified Communications Manager provides a more flexible software pairing experience with a score of 8.0, while MicroSIP's score of 8.3 indicates a slightly better performance. However, users mention that the integration options available with CallManager are more extensive, making it easier to connect with other enterprise tools.
- Reviewers mention that the hold music feature in Cisco Unified Communications Manager is highly rated at 9.1, while MicroSIP's score of 7.6 indicates room for improvement. Users appreciate the variety of customizable hold music options available in CallManager, enhancing the overall customer experience during calls.
- Users report that the automated attendants feature in Cisco Unified Communications Manager scores 8.5, compared to MicroSIP's 7.0. Reviewers say that CallManager's automated attendants are more intuitive and effective, streamlining call routing and improving customer service efficiency.
Pricing
Entry-Level Pricing
Cisco Unified Communications Manager (CallManager)
No pricing availableMicroSIP
No pricing availableFree Trial
Cisco Unified Communications Manager (CallManager)
No trial information availableMicroSIP
No trial information availableRatings
Meets Requirements
9.1
90
9.1
19
Ease of Use
8.2
91
9.2
19
Ease of Setup
6.9
51
Not enough data
Ease of Admin
8.0
53
Not enough data
Quality of Support
8.6
86
7.0
14
Has the product been a good partner in doing business?
8.8
52
Not enough data
Product Direction (% positive)
8.4
89
9.4
18
Features by Category
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
9.8
40
|
Verified
9.8
16
8.7
29
|
Verified
5.0
7
8.2
34
|
Verified
5.2
7
7.7
8
4.4
8
9.4
38
|
Verified
8.5
13
9.8
39
|
Verified
9.2
15
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
7.9
29
8.3
11
7.6
27
4.8
9
7.3
25
|
Verified
8.3
13
Advanced Features
9.1
33
|
Verified
7.6
11
8.6
35
|
Verified
7.0
9
9.1
9
9.1
15
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Features
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cisco Unified Communications Manager (CallManager) and MicroSIP are categorized as VoIP Providers
Unique Categories
Cisco Unified Communications Manager (CallManager) is categorized as UCaaS Platforms and Audio Conferencing
MicroSIP has no unique categories
Reviews
Reviewers' Company Size
Cisco Unified Communications Manager (CallManager)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MicroSIP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
15.5%
Information Technology and Services
13.6%
Computer Software
7.8%
Telecommunications
4.9%
Insurance
4.9%
Other
53.4%
Information Technology and Services
19.0%
Translation and Localization
9.5%
Telecommunications
9.5%
Facilities Services
9.5%
Accounting
9.5%
Other
42.9%
Discussions
Cisco Unified Communications Manager (CallManager) has no discussions with answers
MicroSIP has no discussions with answers
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