# Cisco Unified Communications Manager (CallManager) vs Google Workspace Comparison
---
## AI Generated Summary
- Users report that Google Workspace excels in ease of use and setup, with a score of 9.2 for both, making it a preferred choice for small businesses looking for a user-friendly interface. In contrast, Cisco Unified Communications Manager (CallManager) has a lower ease of setup score of 7.0, which may pose challenges for new users.
- Reviewers mention that Google Workspace's collaboration tools, such as simultaneous editing and file sharing, score highly at 9.4, allowing teams to work together seamlessly. On the other hand, Cisco's collaboration features, while robust, do not match this level of integration, particularly in real-time communication, which scores lower at 9.0.
- G2 users highlight Google Workspace's superior mobile application experience, scoring 9.0, which allows for effective communication and collaboration on the go. Conversely, users on G2 note that Cisco's mobile application, while functional, does not provide the same level of user satisfaction, particularly in instant messaging, which scores 8.2.
- Reviewers say that Google Workspace's file management capabilities, including device syncing and web interface, score impressively at 9.2 and 9.1 respectively, making it easy to access and manage files across devices. In contrast, Cisco's file management features are less emphasized, leading to a less favorable user experience in this area.
- Users report that Google Workspace's quality of support is rated at 8.6, with many praising the responsiveness and helpfulness of the support team. In comparison, Cisco's support quality also scores 8.6, but users mention that the complexity of the product can sometimes lead to longer resolution times.
- Reviewers mention that Google Workspace's generative AI features, such as AI text generation and summarization, score well at 8.5, enhancing productivity and creativity. Cisco, while offering some AI capabilities, does not have the same level of integration or user satisfaction in this area, with scores reflecting a more basic implementation.



| | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 111 | 48,114 | 
| **Largest Market Segment** | Mid-Market (50.0% of reviews) | Small-Business (46.3% of reviews) | 
| **Entry Level Price** | No pricing available | $6.00 Per Month | 

---
## Top Pros & Cons

### Cisco Unified Communications Manager (CallManager)

Pros:
- Reliability (3 reviews)
- Video Conferencing (3 reviews)

Cons:
- Complex Processes (2 reviews)
- Billing Issues (1 reviews)

### Google Workspace

Pros:
- Ease of Use (2240 reviews)
- Team Collaboration (1359 reviews)

Cons:
- Missing Features (910 reviews)
- Limited Features (843 reviews)

---
## Ratings Comparison
| Rating | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
  | **Meets Requirements** | 9.1 (91 reviews) | 9.1 (38088 reviews) | 
  | **Ease of Use** | 8.1 (92 reviews) | 9.3 (38333 reviews) | 
  | **Ease of Setup** | 6.9 (52 reviews) | 9.2 (10222 reviews) | 
  | **Ease of Admin** | 8.0 (54 reviews) | 9.0 (8627 reviews) | 
  | **Quality of Support** | 8.6 (87 reviews) | 8.6 (30359 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (53 reviews) | 9.0 (7955 reviews) | 
  | **Product Direction (% positive)** | 8.4 (90 reviews) | 8.7 (36732 reviews) | 

---
## Pricing

### Cisco Unified Communications Manager (CallManager)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Google Workspace

#### Entry-Level Pricing

Plan: Business Starter

Price: $6.00 Per Month

Key Features:
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user

[Browse all 3 editions](https://www.g2.com/products/google-workspace/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Google Workspace** | 8.9/10 | 9361 |

#### File Management

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Device Syncing** | Not enough data | 9.2 (8063 reviews) | 
| **Web Interface** | Not enough data | 9.1 (8107 reviews) | 
| **File Type Support** | Not enough data | 9.1 (8197 reviews) | 
| **Search** | Not enough data | 8.9 (8241 reviews) | 
| **Mobile Apps** | Not enough data | 9.0 (7826 reviews) | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (128 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (131 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.0 (128 reviews) | 

#### Collaboration

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **File following** | Not enough data | 9.0 (7588 reviews) | 
| **File Sharing** | Not enough data | 9.4 (8450 reviews) | 
| **Simultaneously Editing** | Not enough data | 9.2 (7946 reviews) | 
| **Change Tracking / Audit Logs** | Not enough data | 8.8 (6878 reviews) | 

#### Administration

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **User and Role Management** | Not enough data | 9.1 (6070 reviews) | 
| **Policies and Controls** | Not enough data | 8.9 (5880 reviews) | 
| **Device Management** | Not enough data | 9.1 (5827 reviews) | 
| **Storage Limits** | Not enough data | 8.4 (6321 reviews) | 
| **Storage Zones** | Not enough data | 8.7 (5305 reviews) | 
| **Security** | Not enough data | 9.1 (6446 reviews) | 

#### Platform

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Performance and Reliability** | Not enough data | 9.3 (2159 reviews) | 
| **Reporting and Auditing** | Not enough data | 8.8 (1744 reviews) | 
| **System of Record Integration** | Not enough data | 8.8 (1677 reviews) | 
| **APIs** | Not enough data | 8.8 (1512 reviews) | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Google Workspace** | N/A | N/A |

#### Communication

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Google Workspace** | 8.6/10 | 2751 |

#### Business Instant Messaging

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **File Sharing** | Not enough data | 8.8 (2116 reviews) | 
| **Notifications** | Not enough data | 8.8 (2239 reviews) | 
| **Search** | Not enough data | 8.7 (2054 reviews) | 

#### Business Instant Messaging 

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Audio Conferencing** | Not enough data | 9.0 (2190 reviews) | 
| **Video Conferencing** | Not enough data | 9.0 (2246 reviews) | 

#### Business Instant Messaging

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Mobile Application** | Not enough data | 9.0 (2281 reviews) | 
| **Web Application** | Not enough data | 9.1 (2349 reviews) | 
| **Integrations** | Not enough data | 8.7 (1893 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Text Summarization** | Not enough data | 8.3 (256 reviews) | 

#### AI - Business Instant Messaging

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **AI Powered Search** | Not enough data | 8.2 (250 reviews) | 
| **Smart Notifications** | Not enough data | 8.2 (249 reviews) | 
| **AI Powered Language Translation** | Not enough data | 8.2 (247 reviews) | 
| **Content Generation** | Not enough data | 8.3 (248 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 8.1 (136 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (135 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Google Workspace** | 8.7/10 | 3777 |

#### Presenter Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Live Preview** | Not enough data | 8.9 (2809 reviews) | 
| **Notifications Blocker** | Not enough data | 8.4 (2414 reviews) | 
| **Remote Control** | Not enough data | 8.3 (2299 reviews) | 
| **Switch Presenter** | Not enough data | 8.7 (2711 reviews) | 

#### Conferencing Options

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Group Live Chat** | Not enough data | 9.0 (3090 reviews) | 
| **Audio Conferencing** | Not enough data | 9.0 (3141 reviews) | 
| **Video Conferencing** | Not enough data | 9.1 (3268 reviews) | 

#### Application Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Password Protection** | Not enough data | 8.7 (2483 reviews) | 
| **Recording** | Not enough data | 8.5 (2560 reviews) | 
| **In-Browser Application** | Not enough data | 9.1 (2860 reviews) | 

#### Agentic AI - Screen Sharing

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Decision Making** | Not enough data | 8.3 (207 reviews) | 

### Presentation

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Google Workspace** | 8.5/10 | 2168 |

#### Platform Basics

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Slide Design** | Not enough data | 8.7 (1833 reviews) | 
| **Presenter Tools** | Not enough data | 8.8 (1815 reviews) | 
| **Auto Save** | Not enough data | 9.5 (1865 reviews) | 

#### Platform Content

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Charts** | Not enough data | 8.6 (1707 reviews) | 
| **Template Library** | Not enough data | 8.1 (1710 reviews) | 
| **Template Creator** | Not enough data | 8.3 (1638 reviews) | 
| **File Sharing** | Not enough data | 9.4 (1833 reviews) | 

#### Platform Additional Functionality

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Messaging** | Not enough data | 8.8 (1610 reviews) | 
| **Mobility** | Not enough data | 9.2 (1709 reviews) | 
| **Cloud** | Not enough data | 9.4 (1768 reviews) | 

#### Generative AI

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.5 (542 reviews) | 
| **AI Image-to-Text** | Not enough data | 8.1 (530 reviews) | 
| **AI Text-to-Video** | Not enough data | 7.6 (528 reviews) | 
| **AI Text Summarization** | Not enough data | 8.4 (535 reviews) | 
| **AI Text-to-Music** | Not enough data | 7.3 (517 reviews) | 
| **AI Text-to-Speech** | Not enough data | 8.1 (525 reviews) | 
| **AI Text-to-Image** | Not enough data | 7.8 (525 reviews) | 

### Spreadsheets

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Google Workspace** | 9.0/10 | 2290 |

#### Calculating

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Functions** | Not enough data | 8.9 (1853 reviews) | 
| **Auto Recalculation** | Not enough data | 8.9 (1740 reviews) | 

#### Insights

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Charts and Graphs** | Not enough data | 8.7 (1726 reviews) | 
| **Tables** | Not enough data | 8.9 (1796 reviews) | 

#### Editing

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Templates** | Not enough data | 8.5 (1725 reviews) | 
| **Collaborative Editing** | Not enough data | 9.4 (1906 reviews) | 
| **Filtering** | Not enough data | 8.9 (1779 reviews) | 

#### Functionality

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Addons** | Not enough data | 8.7 (1582 reviews) | 
| **Multi Device Functionality** | Not enough data | 9.2 (1803 reviews) | 
| **Importing and Exporting** | Not enough data | 9.1 (1817 reviews) | 
| **Autosave** | Not enough data | 9.5 (1913 reviews) | 

### Office Suites

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Google Workspace** | 9.0/10 | 2423 |

#### Applications

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Basic applications** | Not enough data | 9.4 (1654 reviews) | 
| **Suite access** | Not enough data | 9.0 (1421 reviews) | 
| **Templates** | Not enough data | 8.3 (1237 reviews) | 

#### Collaboration

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Cloud collaboration** | Not enough data | 9.5 (1691 reviews) | 
| **Annotations** | Not enough data | 9.0 (1235 reviews) | 
| **Simultaneously editing** | Not enough data | 9.4 (1527 reviews) | 

#### Management

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Web Interface** | Not enough data | 9.2 (1448 reviews) | 
| **File Type Support** | Not enough data | 9.1 (1292 reviews) | 
| **Auto save** | Not enough data | 9.5 (1354 reviews) | 

#### Agentic AI - Office Suites

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (428 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (452 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Google Workspace** | 8.8/10 | 7166 |

#### Collaboration Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.0 (5943 reviews) | 
| **Presentations** | Not enough data | 9.1 (4180 reviews) | 
| **Whiteboarding** | Not enough data | 8.3 (3635 reviews) | 
| **Live Chat** | Not enough data | 9.0 (4229 reviews) | 
| **Hand Raising** | Not enough data | 8.9 (3968 reviews) | 

#### Meeting Coordination

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Scheduling** | Not enough data | 9.1 (5806 reviews) | 
| **Recording** | Not enough data | 8.5 (5177 reviews) | 
| **Participant Permissions** | Not enough data | 8.8 (5455 reviews) | 
| **One-Click Join** | Not enough data | 9.2 (4165 reviews) | 

#### Software Type

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Mobile** | Not enough data | 9.1 (5749 reviews) | 
| **Browser Application** | Not enough data | 9.2 (4240 reviews) | 
| **Desktop Application** | Not enough data | 8.9 (3814 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (379 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (382 reviews) | 
| **Decision Making** | Not enough data | 8.2 (378 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Google Workspace** | 8.6/10 | 1198 |

#### Survey Management

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Survey Builder** | Not enough data | 9.0 (1021 reviews) | 
| **Question Types** | Not enough data | 9.0 (1039 reviews) | 
| **Templates** | Not enough data | 8.4 (995 reviews) | 
| **Survey Distribution** | Not enough data | 8.9 (1012 reviews) | 

#### Survey Customization

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | 8.5 (864 reviews) | 
| **Branding** | Not enough data | 8.4 (917 reviews) | 
| **Multimedia Support** | Not enough data | 8.6 (911 reviews) | 
| **Multilingual Surveys** | Not enough data | 8.4 (755 reviews) | 

#### Survey Insights

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.8 (995 reviews) | 
| **BI Tools Integration** | Not enough data | 8.4 (760 reviews) | 
| **Data Exporting** | Not enough data | 9.0 (973 reviews) | 
| **Permissions** | Not enough data | 9.0 (967 reviews) | 

#### Agentic AI - Survey

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 8.3 (81 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (79 reviews) | 
| **Decision Making** | Not enough data | 8.1 (80 reviews) | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Google Workspace** | 8.7/10 | 1780 |

#### Calendar View

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Multi-Calendar View** | Not enough data | 9.2 (1454 reviews) | 
| **Customizable Viewing** | Not enough data | 9.2 (1418 reviews) | 

#### Shared Calendar

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Calendar Collaboration** | Not enough data | 9.3 (1481 reviews) | 
| **Multiple Calendar Management** | Not enough data | 9.1 (1427 reviews) | 

#### Accessibility

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Screen Reader Compatibility** | Not enough data | 8.8 (1233 reviews) | 
| **Keyboard Shortcuts** | Not enough data | 8.6 (1290 reviews) | 

#### Integration

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Sync Multiple Calendars** | Not enough data | 9.0 (1360 reviews) | 
| **Import Events** | Not enough data | 8.9 (1332 reviews) | 
| **Software Integrations** | Not enough data | 8.9 (1349 reviews) | 

#### Notifications

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Customized Calendar Notifications** | Not enough data | 9.0 (1383 reviews) | 
| **Location-Based Alerts** | Not enough data | 8.7 (1235 reviews) | 

#### Generative AI

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.9 (759 reviews) | 
| **AI Text-to-Speech** | Not enough data | 8.1 (757 reviews) | 
| **AI Image-to-Text** | Not enough data | 8.0 (754 reviews) | 

#### Agentic AI - Calendar

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 8.1 (303 reviews) | 

### Document Creation

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Google Workspace** | 8.8/10 | 1914 |

#### Design

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Graphics** | Not enough data | 8.7 (1401 reviews) | 
| **Templates** | Not enough data | 8.5 (1409 reviews) | 
| **Themes** | Not enough data | 8.5 (1405 reviews) | 

#### Collaboration

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Multi-User Collaboration** | Not enough data | 9.4 (1522 reviews) | 
| **Real-Time Communication** | Not enough data | 9.3 (1486 reviews) | 

#### File Types

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Export** | Not enough data | 9.2 (1503 reviews) | 
| **Import** | Not enough data | 9.0 (1472 reviews) | 
| **Web Publishing** | Not enough data | 8.7 (1220 reviews) | 

#### Edit & Revise

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Revision History** | Not enough data | 9.1 (1481 reviews) | 
| **Suggestion Mode** | Not enough data | 8.9 (1431 reviews) | 
| **Document Editor** | Not enough data | 9.2 (1507 reviews) | 

#### Integrate & Embed

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Calendar** | Not enough data | 9.3 (1467 reviews) | 
| **Website** | Not enough data | 8.9 (1297 reviews) | 
| **Applications** | Not enough data | 9.1 (1378 reviews) | 

#### Operating System

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **PC Operating System** | Not enough data | 9.2 (1348 reviews) | 
| **Mac Operating System** | Not enough data | 9.0 (1331 reviews) | 
| **Linux Operating System** | Not enough data | 8.2 (1074 reviews) | 

#### Generative AI

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.4 (757 reviews) | 
| **AI Text Summarization** | Not enough data | 8.5 (741 reviews) | 
| **AI Text-to-Image** | Not enough data | 7.8 (728 reviews) | 
| **AI Text-to-Speech** | Not enough data | 8.2 (728 reviews) | 
| **AI Image-to-Text** | Not enough data | 8.1 (724 reviews) | 

#### Agentic AI - Document Creation

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Proactive Assistance** | Not enough data | 7.7 (299 reviews) | 

### Email

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Google Workspace** | 8.2/10 | 1036 |

#### Generative AI

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.4 (836 reviews) | 
| **AI Text Summarization** | Not enough data | 8.4 (826 reviews) | 
| **AI Text-to-Speech** | Not enough data | 8.1 (815 reviews) | 
| **Autonomous Task Execution** | Not enough data | 8.0 (319 reviews) | 
| **Cross-system Integration** | Not enough data | 8.4 (323 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (312 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | 8.6/10 | 46 |
| **Google Workspace** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 
| **Call Management** | Not enough data | Not enough data | 
| **Network monitoring** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Phone Calls** | 9.8 (41 reviews) ✓ Verified | Not enough data | 
| **Video Calls** | 8.7 (29 reviews) ✓ Verified | Not enough data | 
| **Instant Messaging** | 8.2 (34 reviews) ✓ Verified | Not enough data | 
| **Screen Sharing** | 7.7 (8 reviews) | Not enough data | 
| **Conference Calls** | 9.4 (38 reviews) ✓ Verified | Not enough data | 
| **Desk-to-Desk Calls** | 9.8 (39 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Access

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Software Pairing** | 7.9 (29 reviews) | Not enough data | 
| **Browser Extension** | 7.6 (27 reviews) | Not enough data | 
| **Individual Download** | 7.3 (25 reviews) ✓ Verified | Not enough data | 

#### Advanced Features

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Hold Music** | 9.1 (33 reviews) ✓ Verified | Not enough data | 
| **Automated Attendants** | 8.6 (35 reviews) ✓ Verified | Not enough data | 
| **VOiP Number** | 9.1 (9 reviews) | Not enough data | 

### Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Google Workspace** | 7.8/10 | 110 |

#### Agentic AI - Note-Taking Software

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (78 reviews) | 

### Audio Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Google Workspace** | N/A | N/A |

#### Agentic AI - Audio Conferencing

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Google Workspace** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | Not enough data | 
| **Native VoIP** | Not enough data | Not enough data | 
| **CCaaS Option** | Feature Not Available | Not enough data | 

#### Features

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Voicemail to Email** | Not enough data | Not enough data | 
| **Voicemail to SMS** | Feature Not Available | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Voice Conferencing** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Conference Transcripts** | Not enough data | Not enough data | 

### AI Presentation Tools

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Google Workspace** | N/A | N/A |

#### Generative AI

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **AI-Assisted Editing** | Not enough data | Not enough data | 
| **AI Presentation Structuring** | Not enough data | Not enough data | 
| **AI Image Generation** | Not enough data | Not enough data | 
| **AI Slide Generation** | Not enough data | Not enough data | 
| **AI Text-to-Slide** | Not enough data | Not enough data | 

#### Platform basics

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Collaboration** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Slide Design** | Not enough data | Not enough data | 

### Website Builder

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Google Workspace** | 8.5/10 | 507 |

#### Customizations

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Templates** | Not enough data | 8.4 (427 reviews) | 
| **Drag and Drop** | Not enough data | 8.8 (431 reviews) | 
| **HTML Input** | Not enough data | 8.4 (395 reviews) | 
| **Domain Name** | Not enough data | 8.5 (406 reviews) | 

#### Growth

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **SEO** | Not enough data | 8.4 (338 reviews) | 
| **Site Analytics** | Not enough data | 8.5 (364 reviews) | 
| **Marketing Tools** | Not enough data | 8.5 (338 reviews) | 
| **E-Commerce** | Not enough data | 8.1 (320 reviews) | 
| **Hosting** | Not enough data | 8.6 (344 reviews) | 

#### Content

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Email Integrations** | Not enough data | 8.9 (393 reviews) | 
| **Content Management** | Not enough data | 8.8 (403 reviews) | 
| **Permissions** | Not enough data | 8.7 (399 reviews) | 
| **WordPress Tool** | Not enough data | 8.4 (142 reviews) | 

#### Support

| Feature | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Customer Support** | Not enough data | 8.4 (149 reviews) | 

---
## Categories

**Unique to Cisco Unified Communications Manager (CallManager) (3):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Audio Conferencing Software](https://www.g2.com/categories/audio-conferencing)

**Unique to Google Workspace (14):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Note-Taking Software](https://www.g2.com/categories/note-taking-software), [Spreadsheets Software](https://www.g2.com/categories/spreadsheets), [Website Builder Software](https://www.g2.com/categories/website-builder), [Presentation Software](https://www.g2.com/categories/presentation-software), [Document Creation Software](https://www.g2.com/categories/document-creation), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Office Suites Software](https://www.g2.com/categories/office-suites), [Calendar Software](https://www.g2.com/categories/calendar-software), [Email Software](https://www.g2.com/categories/email), [Survey Software](https://www.g2.com/categories/survey), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [AI Presentation Tools](https://www.g2.com/categories/ai-presentation-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | Cisco Unified Communications Manager (CallManager) | Google Workspace | 
|---|---|---|
| **Small-Business** | 6.7% | 46.3% | 
| **Mid-Market** | 50.0% | 34.3% | 
| **Enterprise** | 43.3% | 19.3% | 

### By Industry

#### Cisco Unified Communications Manager (CallManager)

- **Higher Education:** 15.4%
- **Information Technology and Services:** 13.5%
- **Computer Software:** 7.7%
- **Government Administration:** 4.8%
- **Telecommunications:** 4.8%
- **Insurance:** 4.8%
- **Hospital & Health Care:** 3.8%
- **Oil & Energy:** 3.8%
- **Banking:** 2.9%
- **Machinery:** 2.9%
- **Other:** 35.6%

#### Google Workspace

- **Information Technology and Services:** 9.2%
- **Education Management:** 8.3%
- **Computer Software:** 7.8%
- **Marketing and Advertising:** 6.7%
- **Higher Education:** 5.0%
- **Non-Profit Organization Management:** 3.1%
- **Hospital & Health Care:** 2.5%
- **Financial Services:** 2.4%
- **Primary/Secondary Education:** 2.3%
- **Internet:** 2.0%
- **Other:** 50.6%

---
## Alternatives

### Alternatives to Cisco Unified Communications Manager (CallManager)

- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1556 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1414 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Mitel](https://www.g2.com/products/mitel/reviews) — 3.8/5 stars (235 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)
- [Asterisk](https://www.g2.com/products/asterisk/reviews) — 4.6/5 stars (59 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56502 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (528 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews)

### Alternatives to Google Workspace

- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5838 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56502 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (13154 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18913 reviews)
- [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) — 4.4/5 stars (716 reviews)
- [Canva](https://www.g2.com/products/canva/reviews) — 4.7/5 stars (7596 reviews)
- [Spike](https://www.g2.com/products/spike/reviews) — 4.6/5 stars (262 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19184 reviews)
- [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7413 reviews)

---
## Top Discussions

### Cisco Unified Communications Manager (CallManager)

No discussions available for this product.

### Google Workspace

- Title: [Internet Connection](https://www.g2.com/discussions/internet-connection) — 25 comments, 3 upvotes
  > **Top comment:** "yes , company can working on it. but company need a focus on real time network customer things"
- Title: [Is there a way to see everyone all at once on the screen?](https://www.g2.com/discussions/13790-is-there-a-way-to-see-everyone-all-at-once-on-the-screen) — 21 comments, 11 upvotes
  > **Top comment:** "No, there is no way to see everyone all at once on the screen in Google hangouts. If you want that feature go for zoom video conferencing app."
- Title: [What tips do you have for effectively using Google Meet’s advanced features for large virtual meetings?](https://www.g2.com/discussions/what-tips-do-you-have-for-effectively-using-google-meet-s-advanced-features-for-large-virtual-meetings) — 17 comments, 12 upvotes
  > **Top comment:** "You need to practice using the features when you are less busy so that they can be familiar."
- Title: [Is that possible to see the files from multiple Google accounts simultaneously?](https://www.g2.com/discussions/is-that-possible-to-see-the-files-from-multiple-google-accounts-simultaneously) — 17 comments, 3 upvotes
  > **Top comment:** "Yes you can do it, always you share your docs wit them or you can grant those accounts over your docs. You have multiple ways to do it even sharing by links."
- Title: [Storing and Sharing web resources in google drive](https://www.g2.com/discussions/storing-and-sharing-web-resources-in-google-drive) — 15 comments, 1 upvote
  > **Top comment:** "Depending on what you need the links for and how you need them organized, I have found Buzzstream very effective for keeping groups of links together."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cisco-unified-communications-manager-callmanager-vs-google-workspace)