# Cisco Unified Communications Manager (CallManager) vs Dialpad Connect Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Dialpad Connect excels in user experience, with many praising its intuitive interface and customization options. Users appreciate features like conversation transcripts and email notifications, making it a very user-friendly platform.
- **Users say** that Cisco Unified Communications Manager (CallManager) is particularly strong in supporting large enterprises, with capabilities to handle thousands of users and devices. Its integration with other Cisco products, such as Unity Connection, enhances its functionality for complex communication needs.
- **Reviewers mention** that Dialpad Connect's AI features, including live transcription and call summaries, significantly improve productivity and save time. This modern approach to communication is a standout feature that resonates well with small business users.
- **According to verified reviews** , Cisco Unified Communications Manager (CallManager) is noted for its robust security and reliability, making it an ideal choice for organizations that require a secure, local datacenter managed collaboration platform.
- **Users highlight** that Dialpad Connect offers a seamless experience when switching between devices, such as desk phones and mobile, which enhances flexibility for users who are often on the go.
- **G2 reviewers indicate** that while Cisco Unified Communications Manager (CallManager) has a solid reputation for call quality, it faces challenges with ease of setup, which some users find less intuitive compared to Dialpad Connect's straightforward onboarding process.



| | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 111 | 4,198 | 
| **Largest Market Segment** | Mid-Market (50.0% of reviews) | Small-Business (57.7% of reviews) | 
| **Entry Level Price** | No pricing available | $25 Per user, per month invoiced annually | 

---
## Top Pros & Cons

### Cisco Unified Communications Manager (CallManager)

Pros:
- Reliability (3 reviews)
- Video Conferencing (3 reviews)

Cons:
- Complex Processes (2 reviews)
- Billing Issues (1 reviews)

### Dialpad Connect

Pros:
- Ease of Use (126 reviews)
- Call Management (70 reviews)

Cons:
- Call Issues (55 reviews)
- Connection Issues (42 reviews)

---
## Ratings Comparison
| Rating | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
  | **Meets Requirements** | 9.1 (91 reviews) | 8.9 (3235 reviews) | 
  | **Ease of Use** | 8.1 (92 reviews) | 9.1 (3422 reviews) | 
  | **Ease of Setup** | 6.9 (52 reviews) | 9.0 (1240 reviews) | 
  | **Ease of Admin** | 8.0 (54 reviews) | 8.9 (1144 reviews) | 
  | **Quality of Support** | 8.6 (87 reviews) | 8.5 (2533 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (53 reviews) | 8.9 (1068 reviews) | 
  | **Product Direction (% positive)** | 8.4 (90 reviews) | 8.2 (3081 reviews) | 

---
## Pricing

### Cisco Unified Communications Manager (CallManager)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Dialpad Connect

#### Entry-Level Pricing

Plan: Pro

Price: $25 Per user, per month invoiced annually

Description: + UberConference Free

Key Features:
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration

[Browse all 3 editions](https://www.g2.com/products/dialpad-connect/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Dialpad Connect** | 8.9/10 | 1590 |

#### Collaboration Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Screen Sharing** | Not enough data | 8.7 (1271 reviews) | 
| **Presentations** | Not enough data | 8.8 (287 reviews) | 
| **Whiteboarding** | Not enough data | 8.9 (44 reviews) | 
| **Live Chat** | Not enough data | 8.9 (323 reviews) | 
| **Hand Raising** | Not enough data | 9.2 (47 reviews) | 

#### Meeting Coordination

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Scheduling** | Not enough data | 8.7 (1185 reviews) | 
| **Recording** | Not enough data | 8.8 (1107 reviews) | 
| **Participant Permissions** | Not enough data | 8.9 (354 reviews) | 
| **One-Click Join** | Not enough data | 9.2 (357 reviews) | 

#### Software Type

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Mobile** | Not enough data | 8.6 (1034 reviews) | 
| **Browser Application** | Not enough data | 9.0 (345 reviews) | 
| **Desktop Application** | Not enough data | 8.9 (264 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Dialpad Connect** | N/A | N/A |

#### Responses

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Feature Not Available | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Dialpad Connect** | 8.5/10 | 24 |

#### Feedback Management

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Tagging** | Not enough data | 8.3 (20 reviews) | 
| **Segmentation** | Not enough data | 8.5 (19 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.9 (21 reviews) | 

#### Feedback Analysis

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 9.0 (20 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.8 (20 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 8.5 (19 reviews) | 

#### Feedback Sources

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Online Reviews** | Not enough data | 8.4 (18 reviews) | 
| **Surveys** | Not enough data | 8.2 (17 reviews) | 
| **Social Media** | Not enough data | 7.6 (18 reviews) | 
| **Customer Service Channels** | Not enough data | 8.8 (18 reviews) | 

#### Generative AI

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.7 (18 reviews) | 
| **AI Text Summarization** | Not enough data | 8.8 (18 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | 8.6/10 | 46 |
| **Dialpad Connect** | 8.6/10 | 1018 |

#### Platform Basics - VoIP Providers

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.0 (27 reviews) | 
| **Call Management** | Not enough data | 9.1 (45 reviews) | 
| **Network monitoring** | Not enough data | 9.1 (30 reviews) | 
| **Integrations** | Not enough data | 8.6 (51 reviews) | 
| **Virtual PBX** | Not enough data | 7.6 (24 reviews) | 
| **SIP trunking services** | Not enough data | 8.1 (24 reviews) | 

#### Basic Communication

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Phone Calls** | 9.8 (41 reviews) ✓ Verified | 9.2 (944 reviews) ✓ Verified | 
| **Video Calls** | 8.7 (29 reviews) ✓ Verified | 8.4 (442 reviews) ✓ Verified | 
| **Instant Messaging** | 8.2 (34 reviews) ✓ Verified | 9.1 (728 reviews) ✓ Verified | 
| **Screen Sharing** | 7.7 (8 reviews) | 8.4 (455 reviews) ✓ Verified | 
| **Conference Calls** | 9.4 (38 reviews) ✓ Verified | 8.9 (635 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 9.8 (39 reviews) ✓ Verified | 9.2 (631 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (25 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (23 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (23 reviews) | 

#### Access

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Software Pairing** | 7.9 (29 reviews) | 8.7 (519 reviews) ✓ Verified | 
| **Browser Extension** | 7.6 (27 reviews) | 8.7 (576 reviews) ✓ Verified | 
| **Individual Download** | 7.3 (25 reviews) ✓ Verified | 9.1 (690 reviews) ✓ Verified | 

#### Advanced Features

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Hold Music** | 9.1 (33 reviews) ✓ Verified | 8.6 (642 reviews) ✓ Verified | 
| **Automated Attendants** | 8.6 (35 reviews) ✓ Verified | 8.7 (510 reviews) ✓ Verified | 
| **VOiP Number** | 9.1 (9 reviews) | 9.3 (788 reviews) ✓ Verified | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Dialpad Connect** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Dialpad Connect** | 8.6/10 | 800 |

#### Agentic AI - Outbound Call Tracking

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (10 reviews) | 

#### Calling

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Record Calls** | Not enough data | 9.0 (607 reviews) | 
| **Generate Location** | Not enough data | Feature Not Available | 
| **Call Types** | Not enough data | 9.1 (640 reviews) | 
| **Click-to-Call** | Not enough data | 9.1 (652 reviews) | 
| **Auto Dialer** | Not enough data | 8.6 (12 reviews) | 

#### Contacts

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Personalization** | Not enough data | 8.7 (646 reviews) | 
| **Information Locater** | Not enough data | 8.6 (572 reviews) | 
| **Record Prospect Data** | Not enough data | 8.6 (514 reviews) | 

#### Insights

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Notes** | Not enough data | 8.5 (492 reviews) | 
| **Daily Summary** | Not enough data | 8.7 (552 reviews) | 
| **Automated Voicemails** | Not enough data | 8.8 (264 reviews) | 
| **Automated Emails** | Not enough data | Feature Not Available | 
| **Sorts Prospects** | Not enough data | 8.3 (400 reviews) | 
| **Automated Note Taking** | Not enough data | 9.0 (16 reviews) | 

### Audio Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Dialpad Connect** | N/A | N/A |

#### Agentic AI - Audio Conferencing

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Dialpad Connect** | 9.1/10 | 163 |

#### Agentic AI - UCaaS Platforms

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | 8.8 (91 reviews) ✓ Verified | 
| **Native VoIP** | Not enough data | 9.2 (99 reviews) ✓ Verified | 
| **CCaaS Option** | Feature Not Available | 9.1 (81 reviews) ✓ Verified | 

#### Features

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Voicemail to Email** | Not enough data | 9.1 (127 reviews) ✓ Verified | 
| **File Sharing** | Not enough data | 9.3 (92 reviews) | 
| **Voice Conferencing** | Not enough data | 9.3 (114 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 9.3 (85 reviews) ✓ Verified | 
| **Conference Transcripts** | Not enough data | 8.9 (100 reviews) ✓ Verified | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Dialpad Connect** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Feature Not Available | 

#### Autonomy

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Dialpad Connect** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Cisco Unified Communications Manager (CallManager) (1):** [Audio Conferencing Software](https://www.g2.com/categories/audio-conferencing)

**Unique to Dialpad Connect (6):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)


---
## Reviewer Demographics

### By Company Size

| Segment | Cisco Unified Communications Manager (CallManager) | Dialpad Connect | 
|---|---|---|
| **Small-Business** | 6.7% | 57.7% | 
| **Mid-Market** | 50.0% | 32.8% | 
| **Enterprise** | 43.3% | 9.5% | 

### By Industry

#### Cisco Unified Communications Manager (CallManager)

- **Higher Education:** 15.4%
- **Information Technology and Services:** 13.5%
- **Computer Software:** 7.7%
- **Government Administration:** 4.8%
- **Telecommunications:** 4.8%
- **Insurance:** 4.8%
- **Hospital & Health Care:** 3.8%
- **Oil & Energy:** 3.8%
- **Banking:** 2.9%
- **Machinery:** 2.9%
- **Other:** 35.6%

#### Dialpad Connect

- **Information Technology and Services:** 8.2%
- **Marketing and Advertising:** 8.2%
- **Computer Software:** 7.8%
- **Financial Services:** 4.6%
- **Real Estate:** 3.7%
- **Hospital & Health Care:** 3.0%
- **Non-Profit Organization Management:** 2.8%
- **Staffing and Recruiting:** 2.5%
- **Internet:** 2.4%
- **Construction:** 2.3%
- **Other:** 54.5%

---
## Alternatives

### Alternatives to Cisco Unified Communications Manager (CallManager)

- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1556 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1411 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Mitel](https://www.g2.com/products/mitel/reviews) — 3.8/5 stars (235 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)
- [Asterisk](https://www.g2.com/products/asterisk/reviews) — 4.6/5 stars (59 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56497 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (528 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3585 reviews)

### Alternatives to Dialpad Connect

- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2388 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3393 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1619 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1411 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (932 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56497 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3585 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1847 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)

---
## Top Discussions

### Cisco Unified Communications Manager (CallManager)

No discussions available for this product.

### Dialpad Connect

- Title: [Does anyone use UberConference as their main tool?](https://www.g2.com/discussions/does-anyone-use-uberconference-as-their-main-tool) — 11 comments, 3 upvotes
  > **Top comment:** "I use it for all audio conference and screen sharing day to day.  Also, I have weekly company meetings scheduled to dial out to the team."
- Title: [Is there a meeting duration limit?](https://www.g2.com/discussions/is-there-a-meeting-duration-limit) — 5 comments, 2 upvotes
  > **Top comment:** "No, there is no limit for the Business Plan"
- Title: [How much does Dialpad cost?](https://www.g2.com/discussions/dialpad-ai-voice-how-much-does-dialpad-cost) — 4 comments
  > **Top comment:** "You can find the prices here:..."
- Title: [Why is the hold music so bad? Why is it "essential"?](https://www.g2.com/discussions/hold-music) — 3 comments, 4 upvotes
  > **Top comment:** "We thought exactly the same thing...so we tried something a little different. Listen here... https://www.uberconference.com/holdmusiccover"
- Title: [Is Dialpad a VoIP?](https://www.g2.com/discussions/is-dialpad-a-voip) — 2 comments
  > **Top comment:** "It appears that Dialpad has VoIP capabilities: https://www.dialpad.com/features/voip-services/"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cisco-unified-communications-manager-callmanager-vs-dialpad-connect)