Compare Cisco Unified Communications Manager (CallManager) and CloudCall 
Featured Products
At a Glance
Market Segments
Mid-Market (49.5% of reviews)
Small-Business (62.9% of reviews)
Entry-Level Pricing
No pricing available
Starting at $24.00 1 Users Per Month
Cisco Unified Communications Manager (CallManager)
Star Rating
(110)4.4 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cisco Unified Communications Manager (CallManager)CloudCall
Star Rating
(74)3.9 out of 5
Market Segments
Small-Business (62.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.00 1 Users Per Month
Browse all 2 pricing plansCisco Unified Communications Manager (CallManager) vs CloudCall
When assessing the two solutions, reviewers found Cisco Unified Communications Manager (CallManager) easier to use and do business with overall. However, reviewers preferred the ease of set up with CloudCall, along with administration.
- Reviewers felt that Cisco Unified Communications Manager (CallManager) meets the needs of their business better than CloudCall.
- When comparing quality of ongoing product support, reviewers felt that Cisco Unified Communications Manager (CallManager) is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Cisco Unified Communications Manager (CallManager) over CloudCall.
Pricing
Entry-Level Pricing
Cisco Unified Communications Manager (CallManager)
No pricing availableCloudCall
o1 Pro
Starting at $24.00
1 Users Per Month
Enhanced VoIP and SMS, Call Coaching tools and team management functions as well as AI-Powered Call Summaries and strategic CRM integration. Ideal for teams and leaders focused growth and streamlined workflows.
- 2000 SMS per month
- Call to 13+ countries
- AI-Enhanced Call Summaries
Free Trial
Cisco Unified Communications Manager (CallManager)
No trial information availableCloudCall
No trial information availableRatings
Meets Requirements
9.1
90
7.9
53
Ease of Use
8.2
91
8.0
54
Ease of Setup
6.9
51
7.7
33
Ease of Admin
8.0
53
7.4
26
Quality of Support
8.6
86
7.6
51
Has the product been a good partner in doing business?
8.8
52
7.8
26
Product Direction (% positive)
8.4
89
6.4
49
Features by Category
Channels
Not enough data
8.8
12
|
Verified
Not enough data
8.3
9
|
Verified
Not enough data
8.0
10
|
Verified
Not enough data
7.6
11
Not enough data
8.1
9
|
Verified
Generative AI
Not enough data
Not enough data
Functions
Not enough data
8.2
11
Not enough data
7.9
12
|
Verified
Not enough data
7.3
11
|
Verified
Not enough data
7.0
9
Not enough data
7.2
9
|
Verified
Not enough data
8.1
12
|
Verified
Not enough data
7.9
11
|
Verified
Not enough data
7.8
10
|
Verified
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
7.6
13
|
Verified
Not enough data
8.3
13
|
Verified
Not enough data
8.3
13
|
Verified
Not enough data
8.2
12
|
Verified
Not enough data
8.3
9
Platform
Not enough data
Feature Not Available
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Workforce Management
Not enough data
7.3
5
Not enough data
7.3
5
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administrative
Not enough data
8.7
5
Not enough data
8.0
5
Platform Basics - VoIP Providers
Not enough data
4.3
5
Not enough data
3.7
5
Not enough data
3.3
5
Not enough data
4.0
5
Not enough data
3.3
5
Not enough data
4.3
5
Basic Communication
9.8
40
|
Verified
7.7
29
|
Verified
8.7
29
|
Verified
Feature Not Available
8.2
34
|
Verified
7.0
16
|
Verified
7.7
8
Feature Not Available
9.4
38
|
Verified
7.0
26
|
Verified
9.8
39
|
Verified
7.1
26
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
7.9
29
7.2
26
|
Verified
7.6
27
7.2
28
|
Verified
7.3
25
|
Verified
7.6
18
Advanced Features
9.1
33
|
Verified
6.5
25
|
Verified
8.6
35
|
Verified
6.3
19
|
Verified
9.1
9
7.3
29
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Features
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cisco Unified Communications Manager (CallManager) and CloudCall are categorized as VoIP Providers
Unique Categories
Cisco Unified Communications Manager (CallManager) is categorized as UCaaS Platforms and Audio Conferencing
CloudCall is categorized as Call Center Infrastructure (CCI) and Contact Center
Reviews
Reviewers' Company Size
Cisco Unified Communications Manager (CallManager)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CloudCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
15.5%
Information Technology and Services
13.6%
Computer Software
7.8%
Government Administration
4.9%
Telecommunications
4.9%
Other
53.4%
Staffing and Recruiting
54.3%
Information Technology and Services
8.6%
Financial Services
4.3%
Computer Software
2.9%
Hospital & Health Care
2.9%
Other
27.1%
Discussions
Cisco Unified Communications Manager (CallManager) has no discussions with answers
Is CloudCall voip?
1 Comment
Official Response from CloudCall
Yes it is!
Our Internet Telephony System makes it possible for you to easily make calls, no matter where you’re working from.Read more
What is CloudCall communicator?
1 Comment
Official Response from CloudCall
The CloudCall Communicator. The only bit of software you need to receive, make and transfer your calls, ideal for fast moving businesses that need a quick...Read more
CloudCall has no more discussions with answers
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