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At a Glance
Market Segments
Mid-Market (49.5% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
No pricing available
$0.00
Cisco Unified Communications Manager (CallManager)
Star Rating
(110)4.4 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cisco Unified Communications Manager (CallManager)Webex Suite
Star Rating
(18,593)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Cisco Unified Communications Manager (CallManager) excels in basic communication features, particularly with a high rating of 9.8 for phone calls and desk-to-desk calls, making it a preferred choice for organizations prioritizing voice communication.
- Reviewers mention that Webex Suite shines in screen sharing capabilities, achieving a rating of 9.0, which is significantly higher than CallManager's 7.4, indicating a more user-friendly experience for collaborative tasks.
- G2 users highlight the meeting automation features of Webex Suite, particularly the automated note-taking and AI meeting assistants, which received impressive ratings of 9.1, enhancing productivity during virtual meetings.
- Reviewers say that Cisco Unified Communications Manager (CallManager) provides robust audio conferencing options, with a rating of 9.0, which is crucial for businesses that rely heavily on voice communication for large meetings.
- Users on G2 report that Webex Suite's mobile application is rated 9.0, making it a strong contender for users who need reliable access to communication tools on the go, while CallManager's mobile capabilities are less emphasized.
- Reviewers mention that Cisco Unified Communications Manager (CallManager) has a higher rating for quality of support at 8.6 compared to Webex Suite's 8.5, indicating a more favorable experience for users needing assistance.
Pricing
Entry-Level Pricing
Cisco Unified Communications Manager (CallManager)
No pricing availableWebex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Cisco Unified Communications Manager (CallManager)
No trial information availableWebex Suite
Free Trial is available
Ratings
Meets Requirements
9.1
90
8.9
14,643
Ease of Use
8.2
91
8.7
14,693
Ease of Setup
6.9
51
8.4
2,908
Ease of Admin
8.0
53
8.5
2,597
Quality of Support
8.6
86
8.5
11,711
Has the product been a good partner in doing business?
8.8
52
8.7
2,491
Product Direction (% positive)
8.4
89
7.8
14,103
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
982
Not enough data
9.0
963
Not enough data
8.9
942
Collaboration
Not enough data
8.8
898
Not enough data
9.0
977
Not enough data
9.0
970
Not enough data
8.8
874
Not enough data
9.2
999
Functionality
Not enough data
8.8
880
Not enough data
9.0
979
Not enough data
8.9
881
Agentic AI - Virtual Classroom
Not enough data
7.9
19
Business Instant Messaging
Not enough data
8.6
941
Not enough data
8.8
1045
Not enough data
8.5
959
Business Instant Messaging
Not enough data
9.0
1011
Not enough data
8.9
953
Business Instant Messaging
Not enough data
8.7
902
Not enough data
8.8
962
Not enough data
8.7
869
Generative AI - Business Instant Messaging
Not enough data
8.2
55
AI - Business Instant Messaging
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
7.8
55
Agentic AI - Business Instant Messaging
Not enough data
7.8
37
Not enough data
7.7
36
Visual Tools
Not enough data
8.7
67
Not enough data
8.7
63
Not enough data
8.5
64
Not enough data
8.4
66
Office Customization
Not enough data
8.8
65
Not enough data
8.7
63
Not enough data
8.6
62
Guest Tools
Not enough data
8.5
60
Not enough data
8.7
61
Not enough data
8.8
57
Collaboration Tools
Not enough data
8.7
63
Not enough data
8.9
65
Not enough data
9.1
64
Not enough data
8.9
63
Agentic AI - Virtual Workspaces
Not enough data
7.9
29
Not enough data
7.6
29
Design Tools
Not enough data
8.8
362
Not enough data
8.8
361
Not enough data
8.6
316
Not enough data
8.7
323
Not enough data
8.8
339
Communication Tools
Not enough data
8.9
340
Not enough data
9.0
362
Integrations
Not enough data
8.7
292
Not enough data
9.0
360
Software Offering
Not enough data
8.8
357
Not enough data
9.2
394
Not enough data
9.0
380
Agentic AI - Collaborative Whiteboard
Not enough data
8.1
23
Not enough data
8.1
23
Not enough data
8.3
23
Presenter Tools
Not enough data
8.9
4896
Not enough data
8.5
4253
|
Verified
Not enough data
8.8
4605
|
Verified
Not enough data
8.9
5119
|
Verified
Conferencing Options
Not enough data
9.0
5262
|
Verified
Not enough data
9.0
5488
|
Verified
Not enough data
9.0
5401
|
Verified
Application Tools
Not enough data
8.8
4345
|
Verified
Not enough data
8.8
4904
|
Verified
Not enough data
8.7
4872
Agentic AI - Screen Sharing
Not enough data
7.7
48
Collaboration
Not enough data
9.1
33
Not enough data
8.7
33
Not enough data
8.7
33
Not enough data
8.9
33
Hardware
Not enough data
8.6
32
Not enough data
8.5
32
Security
Not enough data
9.1
33
Not enough data
8.8
33
Agentic AI - Visual Collaboration Platforms
Not enough data
7.0
14
Not enough data
7.5
14
Collaboration Tools
Not enough data
9.0
10149
|
Verified
Not enough data
9.1
2953
|
Verified
Not enough data
8.8
2635
|
Verified
Not enough data
9.0
3178
|
Verified
Not enough data
9.0
3028
Meeting Coordination
Not enough data
8.7
9139
Not enough data
8.7
8630
|
Verified
Not enough data
8.7
9004
|
Verified
Not enough data
8.8
3159
|
Verified
Software Type
Not enough data
8.6
7734
|
Verified
Not enough data
8.8
3097
|
Verified
Not enough data
9.0
3241
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
87
Not enough data
7.8
83
Not enough data
7.9
85
Meeting Prep - AI Meeting Assistants
Not enough data
9.2
39
Not enough data
9.3
40
Not enough data
9.4
40
Meeting Automation - AI Meeting Assistants
Not enough data
9.4
38
Not enough data
9.1
41
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
41
Not enough data
9.3
40
Accessibility - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
39
Not enough data
9.3
38
Agentic AI - AI Meeting Assistants
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.3
14
Not enough data
9.2
14
Platform Basics - VoIP Providers
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Basic Communication
9.8
40
|
Verified
8.8
242
8.7
29
|
Verified
8.7
228
8.2
34
|
Verified
8.6
209
7.7
8
9.0
256
9.4
38
|
Verified
9.0
257
9.8
39
|
Verified
8.6
146
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
7.9
29
8.3
162
7.6
27
8.4
187
7.3
25
|
Verified
8.4
178
Advanced Features
9.1
33
|
Verified
7.9
134
8.6
35
|
Verified
8.2
134
9.1
9
8.6
179
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
Not enough data
9.0
146
Not enough data
8.9
162
Feature Not Available
9.0
105
Features
Not enough data
9.0
158
Feature Not Available
8.8
101
Not enough data
9.0
153
Not enough data
9.1
171
Not enough data
9.1
153
Not enough data
9.1
141
Categories
Categories
Shared Categories
Cisco Unified Communications Manager (CallManager) and Webex Suite are categorized as UCaaS Platforms and VoIP Providers
Unique Categories
Cisco Unified Communications Manager (CallManager) is categorized as Audio Conferencing
Webex Suite is categorized as Visual Collaboration Platforms, Business Instant Messaging, Screen Sharing, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, Video Conferencing, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Cisco Unified Communications Manager (CallManager)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
15.5%
Information Technology and Services
13.6%
Computer Software
7.8%
Telecommunications
4.9%
Insurance
4.9%
Other
53.4%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Discussions
Cisco Unified Communications Manager (CallManager) has no discussions with answers
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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