# Cisco Unified Communications Manager (CallManager) vs Webex Suite Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Webex Suite excels in providing a seamless all-in-one platform for communication, integrating meetings, messaging, and calling. Users appreciate the reliable audio and video quality, especially during large meetings, which enhances team collaboration.
- **Users say** that Cisco Unified Communications Manager (CallManager) is particularly strong in supporting large enterprises with its ability to handle thousands of users and devices. The integration with other Cisco products, like Unity Connection, is highlighted as a significant advantage for organizations needing a comprehensive communication solution.
- **Reviewers mention** that Webex Suite offers a more user-friendly experience, with a centralized management system that simplifies administration. This is especially beneficial for IT teams, as it allows for better control and security in day-to-day operations.
- **According to verified reviews** , Cisco Unified Communications Manager (CallManager) faces challenges with setup and configuration, which some users find complex. However, its robust features for handling unified endpoints, such as Cisco phones and video devices, are praised for their effectiveness in closed network environments.
- **Users highlight** that Webex Suite's features like screen sharing, chat, and file sharing are intuitive and enhance collaboration. The platform's ability to maintain smooth communication, regardless of meeting length, is frequently noted as a key benefit.
- **Reviewers note** that while both platforms provide quality support, Cisco Unified Communications Manager (CallManager) has a slight edge in terms of support quality. However, Webex Suite's overall user satisfaction is higher, reflecting its broader appeal and recent positive feedback from a larger user base.



| | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 111 | 18,913 | 
| **Largest Market Segment** | Mid-Market (50.0% of reviews) | Enterprise (50.5% of reviews) | 
| **Entry Level Price** | No pricing available | $0.00 | 

---
## Top Pros & Cons

### Cisco Unified Communications Manager (CallManager)

Pros:
- Reliability (3 reviews)
- Video Conferencing (3 reviews)

Cons:
- Complex Processes (2 reviews)
- Billing Issues (1 reviews)

### Webex Suite

Pros:
- Ease of Use (271 reviews)
- Video Conferencing (187 reviews)

Cons:
- Slow Loading (103 reviews)
- Performance Issues (93 reviews)

---
## Ratings Comparison
| Rating | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
  | **Meets Requirements** | 9.1 (91 reviews) | 8.9 (14784 reviews) | 
  | **Ease of Use** | 8.1 (92 reviews) | 8.7 (14840 reviews) | 
  | **Ease of Setup** | 6.9 (52 reviews) | 8.5 (3036 reviews) | 
  | **Ease of Admin** | 8.0 (54 reviews) | 8.5 (2675 reviews) | 
  | **Quality of Support** | 8.6 (87 reviews) | 8.5 (11841 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (53 reviews) | 8.7 (2572 reviews) | 
  | **Product Direction (% positive)** | 8.4 (90 reviews) | 7.8 (14237 reviews) | 

---
## Pricing

### Cisco Unified Communications Manager (CallManager)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Webex Suite

#### Entry-Level Pricing

Plan: Basic Plan

Price: $0.00

Description: Our free plan has limited access to certain features, but it's a great way for you to try before you buy.

Key Features:
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing

[Browse all 5 editions](https://www.g2.com/products/cisco-webex-suite/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Webex Suite** | N/A | N/A |

#### Communication

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Virtual Classroom

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Webex Suite** | 8.9/10 | 1181 |

#### Content Sharing

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Video Streaming** | Not enough data | 9.1 (992 reviews) | 
| **Session Recording** | Not enough data | 9.0 (972 reviews) | 
| **File Sharing** | Not enough data | 8.9 (949 reviews) | 

#### Collaboration

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Whiteboard** | Not enough data | 8.8 (905 reviews) | 
| **Hand Raising** | Not enough data | 9.0 (984 reviews) | 
| **Participation Controls** | Not enough data | 9.0 (976 reviews) | 
| **Survey Tools** | Not enough data | 8.8 (880 reviews) | 
| **Screen Sharing** | Not enough data | 9.2 (1007 reviews) | 

#### Functionality

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Technical Support** | Not enough data | 8.8 (882 reviews) | 
| **Live Chat** | Not enough data | 9.0 (982 reviews) | 
| **Markup Tools** | Not enough data | 8.9 (883 reviews) | 

#### Agentic AI - Virtual Classroom

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.9 (21 reviews) | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Webex Suite** | 8.4/10 | 1252 |

#### Business Instant Messaging

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **File Sharing** | Not enough data | 8.6 (948 reviews) | 
| **Notifications** | Not enough data | 8.8 (1050 reviews) | 
| **Search** | Not enough data | 8.5 (961 reviews) | 

#### Business Instant Messaging 

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Audio Conferencing** | Not enough data | 9.0 (1026 reviews) | 
| **Video Conferencing** | Not enough data | 8.9 (969 reviews) | 

#### Business Instant Messaging

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Mobile Application** | Not enough data | 8.7 (908 reviews) | 
| **Web Application** | Not enough data | 8.8 (966 reviews) | 
| **Integrations** | Not enough data | 8.7 (872 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Text Summarization** | Not enough data | 8.2 (53 reviews) | 

#### AI - Business Instant Messaging

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **AI Powered Search** | Not enough data | 8.1 (55 reviews) | 
| **Smart Notifications** | Not enough data | 8.2 (54 reviews) | 
| **AI Powered Language Translation** | Not enough data | 8.0 (56 reviews) | 
| **Content Generation** | Not enough data | 7.7 (53 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.8 (36 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (36 reviews) | 

### Virtual Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Webex Suite** | 8.5/10 | 102 |

#### Visual Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Whiteboarding** | Not enough data | 8.6 (70 reviews) | 
| **Annotations** | Not enough data | 8.6 (64 reviews) | 
| **Graphing** | Not enough data | 8.4 (65 reviews) | 
| **Templates** | Not enough data | 8.4 (66 reviews) | 

#### Office Customization

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Office Decor** | Not enough data | 8.7 (64 reviews) | 
| **Customized Floor Plans** | Not enough data | 8.6 (62 reviews) | 
| **Personal Offices** | Not enough data | 8.5 (62 reviews) | 

#### Guest Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Virtual Receptionist** | Not enough data | 8.5 (60 reviews) | 
| **External Video Conferencing** | Not enough data | 8.6 (62 reviews) | 
| **Guest Links** | Not enough data | 8.6 (58 reviews) | 

#### Collaboration Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Simultaneous Screen Sharing** | Not enough data | 8.6 (65 reviews) | 
| **Document Sharing** | Not enough data | 8.9 (69 reviews) | 
| **Availability Status** | Not enough data | 9.0 (65 reviews) | 
| **Mobile Application** | Not enough data | 8.9 (64 reviews) | 

#### Agentic AI - Virtual Workspaces

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (29 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (28 reviews) | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Webex Suite** | 8.7/10 | 484 |

#### Design Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Drawing** | Not enough data | 8.8 (356 reviews) | 
| **Marker Colors** | Not enough data | 8.8 (355 reviews) | 
| **Mind Mapping** | Not enough data | 8.6 (310 reviews) | 
| **Templates** | Not enough data | 8.7 (317 reviews) | 
| **Drag-and-Drop** | Not enough data | 8.8 (333 reviews) | 

#### Communication Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Voting** | Not enough data | 8.9 (334 reviews) | 
| **Commenting** | Not enough data | 9.0 (356 reviews) | 

#### Integrations

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **CMS Integrations** | Not enough data | 8.7 (285 reviews) | 
| **Sharing** | Not enough data | 9.0 (354 reviews) | 

#### Software Offering

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **In-Browser** | Not enough data | 8.8 (352 reviews) | 
| **Desktop App** | Not enough data | 9.2 (389 reviews) | 
| **Mobile App** | Not enough data | 9.0 (374 reviews) | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (18 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (19 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (19 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Webex Suite** | 8.7/10 | 6258 |

#### Presenter Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Live Preview** | Not enough data | 8.9 (4893 reviews) | 
| **Notifications Blocker** | Not enough data | 8.5 (4249 reviews) ✓ Verified | 
| **Remote Control** | Not enough data | 8.8 (4608 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | 8.9 (5123 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Group Live Chat** | Not enough data | 9.0 (5262 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | 9.0 (5496 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 9.0 (5413 reviews) ✓ Verified | 

#### Application Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Password Protection** | Not enough data | 8.8 (4344 reviews) ✓ Verified | 
| **Recording** | Not enough data | 8.8 (4911 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | 8.7 (4873 reviews) | 

#### Agentic AI - Screen Sharing

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Decision Making** | Not enough data | 7.4 (49 reviews) | 

### Visual Collaboration Platforms

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Webex Suite** | 8.4/10 | 50 |

#### Collaboration

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Integrated Communications** | Not enough data | 9.1 (32 reviews) | 
| **Native Communications** | Not enough data | 8.7 (33 reviews) | 
| **Board Overview** | Not enough data | 8.6 (31 reviews) | 
| **Screen Sharing** | Not enough data | 8.9 (35 reviews) | 

#### Hardware

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Required Hardware** | Not enough data | 8.7 (31 reviews) | 
| **Bring Your Own Device** | Not enough data | 8.5 (31 reviews) | 

####  Security

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Permissions** | Not enough data | 9.0 (32 reviews) | 
| **Single Sign-On (SSO)** | Not enough data | 8.8 (32 reviews) | 

#### Agentic AI - Visual Collaboration Platforms

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.8 (12 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Webex Suite** | 8.7/10 | 11917 |

#### Collaboration Tools

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.0 (10206 reviews) ✓ Verified | 
| **Presentations** | Not enough data | 9.1 (2974 reviews) ✓ Verified | 
| **Whiteboarding** | Not enough data | 8.8 (2653 reviews) ✓ Verified | 
| **Live Chat** | Not enough data | 9.0 (3232 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | 9.0 (3042 reviews) | 

#### Meeting Coordination

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Scheduling** | Not enough data | 8.7 (9170 reviews) | 
| **Recording** | Not enough data | 8.7 (8659 reviews) ✓ Verified | 
| **Participant Permissions** | Not enough data | 8.7 (9025 reviews) ✓ Verified | 
| **One-Click Join** | Not enough data | 8.8 (3184 reviews) ✓ Verified | 

#### Software Type

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Mobile** | Not enough data | 8.6 (7756 reviews) ✓ Verified | 
| **Browser Application** | Not enough data | 8.8 (3112 reviews) ✓ Verified | 
| **Desktop Application** | Not enough data | 9.0 (3268 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (98 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (93 reviews) | 
| **Decision Making** | Not enough data | 7.7 (89 reviews) | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Webex Suite** | 9.2/10 | 68 |

#### Meeting Prep - AI Meeting Assistants

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Agenda Management** | Not enough data | 9.3 (40 reviews) | 
| **Virtual Meeting Hosting** | Not enough data | 9.3 (42 reviews) | 
| **Automated Scheduling** | Not enough data | 9.4 (40 reviews) | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Automated Note-Taking** | Not enough data | 9.3 (40 reviews) | 
| **Voice Recognition** | Not enough data | 9.1 (41 reviews) | 
| **Action Item Tracking** | Not enough data | 9.3 (40 reviews) | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | 9.1 (40 reviews) | 
| **Personalization** | Not enough data | 9.0 (42 reviews) | 
| **Smart Summaries** | Not enough data | 9.2 (44 reviews) | 

#### Accessibility - AI Meeting Assistants

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Language Translation** | Not enough data | 9.1 (40 reviews) | 
| **Real-Time Transcription** | Not enough data | 9.1 (40 reviews) | 
| **Accessibility Guidelines Compliance** | Not enough data | 9.2 (37 reviews) | 

#### Agentic AI - AI Meeting Assistants

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.3 (15 reviews) | 
| **Multi-step Planning** | Not enough data | 9.2 (15 reviews) | 
| **Cross-system Integration** | Not enough data | 9.2 (15 reviews) | 
| **Decision Making** | Not enough data | 9.2 (14 reviews) | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | 8.6/10 | 46 |
| **Webex Suite** | 8.6/10 | 293 |

#### Platform Basics - VoIP Providers

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.9 (11 reviews) | 
| **Call Management** | Not enough data | 9.1 (13 reviews) | 
| **Network monitoring** | Not enough data | 9.5 (11 reviews) | 
| **Integrations** | Not enough data | 9.3 (10 reviews) | 
| **Virtual PBX** | Not enough data | 8.9 (9 reviews) | 
| **SIP trunking services** | Not enough data | 8.3 (11 reviews) | 

#### Basic Communication

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Phone Calls** | 9.8 (41 reviews) ✓ Verified | 8.8 (250 reviews) | 
| **Video Calls** | 8.7 (29 reviews) ✓ Verified | 8.7 (235 reviews) | 
| **Instant Messaging** | 8.2 (34 reviews) ✓ Verified | 8.7 (214 reviews) | 
| **Screen Sharing** | 7.7 (8 reviews) | 9.0 (262 reviews) | 
| **Conference Calls** | 9.4 (38 reviews) ✓ Verified | 9.0 (262 reviews) | 
| **Desk-to-Desk Calls** | 9.8 (39 reviews) ✓ Verified | 8.6 (149 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (7 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (7 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (6 reviews) | 

#### Access

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Software Pairing** | 7.9 (29 reviews) | 8.3 (165 reviews) | 
| **Browser Extension** | 7.6 (27 reviews) | 8.4 (188 reviews) | 
| **Individual Download** | 7.3 (25 reviews) ✓ Verified | 8.4 (178 reviews) | 

#### Advanced Features

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Hold Music** | 9.1 (33 reviews) ✓ Verified | 7.9 (135 reviews) | 
| **Automated Attendants** | 8.6 (35 reviews) ✓ Verified | 8.2 (138 reviews) | 
| **VOiP Number** | 9.1 (9 reviews) | 8.7 (180 reviews) | 

### Audio Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Webex Suite** | N/A | N/A |

#### Agentic AI - Audio Conferencing

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Cisco Unified Communications Manager (CallManager)** | N/A | N/A |
| **Webex Suite** | 9.1/10 | 205 |

#### Agentic AI - UCaaS Platforms

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 9.4 (8 reviews) | 
| **Adaptive Learning** | Not enough data | 9.8 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.8 (7 reviews) | 

#### Extensions

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | 9.0 (147 reviews) | 
| **Native VoIP** | Not enough data | 8.9 (163 reviews) | 
| **CCaaS Option** | Feature Not Available | 9.0 (106 reviews) | 

#### Features

| Feature | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Voicemail to Email** | Not enough data | 9.0 (160 reviews) | 
| **Voicemail to SMS** | Feature Not Available | 8.9 (103 reviews) | 
| **File Sharing** | Not enough data | 9.0 (156 reviews) | 
| **Voice Conferencing** | Not enough data | 9.1 (173 reviews) | 
| **Video Conferencing** | Not enough data | 9.2 (158 reviews) | 
| **Conference Transcripts** | Not enough data | 9.1 (144 reviews) | 

---
## Categories
**Shared Categories (2):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Cisco Unified Communications Manager (CallManager) (1):** [Audio Conferencing Software](https://www.g2.com/categories/audio-conferencing)

**Unique to Webex Suite (8):** [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [Virtual Workspaces](https://www.g2.com/categories/virtual-workspaces), [Virtual Classroom Software](https://www.g2.com/categories/virtual-classroom), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants)


---
## Reviewer Demographics

### By Company Size

| Segment | Cisco Unified Communications Manager (CallManager) | Webex Suite | 
|---|---|---|
| **Small-Business** | 6.7% | 18.6% | 
| **Mid-Market** | 50.0% | 30.9% | 
| **Enterprise** | 43.3% | 50.5% | 

### By Industry

#### Cisco Unified Communications Manager (CallManager)

- **Higher Education:** 15.4%
- **Information Technology and Services:** 13.5%
- **Computer Software:** 7.7%
- **Government Administration:** 4.8%
- **Telecommunications:** 4.8%
- **Insurance:** 4.8%
- **Hospital & Health Care:** 3.8%
- **Oil & Energy:** 3.8%
- **Banking:** 2.9%
- **Machinery:** 2.9%
- **Other:** 35.6%

#### Webex Suite

- **Information Technology and Services:** 17.0%
- **Computer Software:** 8.5%
- **Financial Services:** 5.0%
- **Hospital & Health Care:** 4.9%
- **Higher Education:** 3.4%
- **Telecommunications:** 3.1%
- **Education Management:** 3.0%
- **Banking:** 2.9%
- **Insurance:** 2.6%
- **Marketing and Advertising:** 2.6%
- **Other:** 46.9%

---
## Alternatives

### Alternatives to Cisco Unified Communications Manager (CallManager)

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- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4196 reviews)

### Alternatives to Webex Suite

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56492 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48107 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19176 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17116 reviews)
- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13248 reviews)
- [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1462 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1408 reviews)
- [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) — 4.0/5 stars (974 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39175 reviews)

---
## Top Discussions

### Cisco Unified Communications Manager (CallManager)

No discussions available for this product.

### Webex Suite

- Title: [Is there a method for taking and saving private notes within Webex Meetings?](https://www.g2.com/discussions/24415-is-there-a-method-for-taking-and-saving-private-notes-within-webex-meetings) — 8 comments, 2 upvotes
  > **Top comment:** "During a meeting, one or more meeting participants with access to the notes feature can take notes on the Notes panel in the meeting window. 

If all..."
- Title: [Is Cisco Webex meetings free?](https://www.g2.com/discussions/is-cisco-webex-meetings-free) — 7 comments
  > **Top comment:** "There are multiple plans. Including Free which has some limitations."
- Title: [What is the best use for Cisco Jabber?](https://www.g2.com/discussions/what-is-the-best-use-for-cisco-jabber) — 7 comments, 1 upvote
  > **Top comment:** "Collaboration across a wide area (ours is statewide.)  I am able to view availability and chat as needed.  Though ours is blocked, it also allows users to..."
- Title: [Is there an oprion of sending reminders before the meeting?](https://www.g2.com/discussions/is-there-an-oprion-of-sending-reminders-before-the-meeting) — 7 comments, 1 upvote
  > **Top comment:** "Yes, you can send reminders.  we always had ours set to do two reminders with the first one being 15 minutes prior to meeting time and the second for 5..."
- Title: [Can I conference in a mobile number from the app](https://www.g2.com/discussions/16219-can-i-conference-in-a-mobile-number-from-the-app) — 7 comments, 2 upvotes
  > **Top comment:** "I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cisco-unified-communications-manager-callmanager-vs-cisco-webex-suite)