# Cisco Umbrella vs Zscaler Private Access Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Cisco Umbrella excels in providing a user-friendly interface, making it accessible for teams looking for a straightforward security solution. Users appreciate its ease of access and budget-friendly nature, which has led to significant improvements in DNS request management.
- **Users say** Zscaler Private Access stands out for its seamless integration into daily workflows, as it operates in the background without requiring manual connections. This convenience allows users to focus on their tasks without the hassle of traditional VPNs, enhancing overall productivity.
- **Reviewers mention** that Cisco Umbrella has been effective in reducing unwanted DNS requests, particularly towards malicious sites, showcasing its strength in DNS security. This proactive approach has been a game-changer for organizations looking to enforce domain-based filtering.
- **According to verified reviews** , Zscaler Private Access is praised for its security features, allowing users to access only the applications they need. This targeted access not only improves security but also speeds up application loading times, which is a significant advantage for users who rely on multiple apps.
- **G2 reviewers highlight** that while Cisco Umbrella has a solid overall satisfaction score, it faces challenges in keeping up with the specific needs of some users, particularly in terms of configuration. This indicates that while it is effective, there may be a learning curve for some teams.
- **Users report** that Zscaler Private Access has a higher satisfaction regarding support and product direction, with many noting that the company is a strong partner in their business operations. This level of support can be crucial for enterprises looking for reliable security solutions.



| | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 284 | 136 | 
| **Largest Market Segment** | Mid-Market (46.2% of reviews) | Enterprise (46.6% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Cisco Umbrella

**Not enough data**

### Zscaler Private Access

Pros:
- Security (64 reviews)
- Ease of Use (53 reviews)

Cons:
- Connection Issues (24 reviews)
- Error Handling (21 reviews)

---
## Ratings Comparison
| Rating | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
  | **Meets Requirements** | 8.7 (245 reviews) | 9.1 (103 reviews) | 
  | **Ease of Use** | 8.6 (248 reviews) | 8.9 (106 reviews) | 
  | **Ease of Setup** | 8.3 (189 reviews) | 8.7 (77 reviews) | 
  | **Ease of Admin** | 8.6 (174 reviews) | 9.0 (31 reviews) | 
  | **Quality of Support** | 8.5 (234 reviews) | 8.9 (93 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (168 reviews) | 9.2 (31 reviews) | 
  | **Product Direction (% positive)** | 8.8 (245 reviews) | 9.4 (102 reviews) | 

---
## Pricing

### Cisco Umbrella

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Zscaler Private Access

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Single Sign-On (SSO)

| Product | Score | Reviews |
|---|---|---|
| **Cisco Umbrella** | N/A | N/A |
| **Zscaler Private Access** | 8.7/10 | 33 |

#### Authentication Options

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Authentication User experience** | Not enough data | 9.0 (31 reviews) | 
| **Supports Required Authentication systems** | Not enough data | 8.9 (30 reviews) | 
| **Multi-Factor Authentication** | Not enough data | 9.2 (30 reviews) | 
| **Supports Required Authentication Methods/Protocols** | Not enough data | 9.2 (28 reviews) | 
| **Federation/SAML support (idp)** | Not enough data | 8.6 (25 reviews) | 
| **Federation/SAML support (sp)** | Not enough data | 8.7 (25 reviews) | 

#### Access Control Types

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Endpoint access** | Not enough data | 9.2 (28 reviews) | 
| **Local Access** | Not enough data | 8.8 (27 reviews) | 
| **Remote Access** | Not enough data | 8.7 (30 reviews) | 
| **Partner Access** | Not enough data | 8.0 (26 reviews) | 
| **Supports BYOD users** | Not enough data | 7.9 (26 reviews) | 

#### Administration

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Ease of installation on server** | Not enough data | 8.5 (28 reviews) | 
| **Password Policy Enforcement** | Not enough data | 8.9 (29 reviews) | 
| **Administration Console** | Not enough data | 9.0 (28 reviews) | 
| **Ease of connecting applications** | Not enough data | 8.9 (28 reviews) | 
| **Self Service Password Administration** | Not enough data | 8.4 (28 reviews) | 

#### Platform

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Multiple Operating system support** | Not enough data | 8.5 (27 reviews) | 
| **Multi-Domain Support** | Not enough data | 8.5 (27 reviews) | 
| **Cross Browser support** | Not enough data | 8.5 (26 reviews) | 
| **Fail over protection** | Not enough data | 8.3 (25 reviews) | 
| **Reporting** | Not enough data | 8.7 (26 reviews) | 
| **Auditing** | Not enough data | 8.5 (26 reviews) | 
| **Third Party Web Services support** | Not enough data | 8.5 (24 reviews) | 

### Zero Trust Networking

| Product | Score | Reviews |
|---|---|---|
| **Cisco Umbrella** | N/A | N/A |
| **Zscaler Private Access** | 8.8/10 | 78 |

#### Network Management

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Network Segmentation** | Not enough data | 8.9 (65 reviews) | 
| **Network Mapping** | Not enough data | 8.7 (65 reviews) | 
| **Security Analytics** | Not enough data | 9.1 (63 reviews) | 
| **API/Integrations** | Not enough data | 8.5 (63 reviews) | 

#### Security

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Security Automation** | Not enough data | 9.1 (65 reviews) | 
| **Application Security** | Not enough data | 9.3 (71 reviews) | 
| **Workload Protection** | Not enough data | 8.6 (61 reviews) | 
| **Data Protection** | Not enough data | 9.3 (65 reviews) | 

#### Identity Management

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Adaptive Access Control** | Not enough data | 9.1 (65 reviews) | 
| **Identity Scoring** | Not enough data | 9.0 (61 reviews) | 
| **User Monitoring** | Not enough data | 9.0 (64 reviews) | 

#### Generative AI

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.9 (39 reviews) | 
| **AI Text Generation** | Not enough data | 7.9 (40 reviews) | 

### DNS Security Solutions

| Product | Score | Reviews |
|---|---|---|
| **Cisco Umbrella** | 8.6/10 | 59 |
| **Zscaler Private Access** | N/A | N/A |

#### Protection

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Quarantine** | 8.7 (53 reviews) | Not enough data | 
| **Continuous Monitoring** | 9.1 (53 reviews) | Not enough data | 
| **Off-Network Protection** | 8.4 (51 reviews) | Not enough data | 
| **Guest Network Protection** | 8.9 (51 reviews) | Not enough data | 
| **BYOD Protection** | 8.3 (47 reviews) | Not enough data | 
| **Native DNS over HTTPS (DoH)** | 8.9 (49 reviews) | Not enough data | 

#### Functionality

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **DNS Lookups** | 9.1 (56 reviews) | Not enough data | 
| **Threat Intelligence** | 8.9 (56 reviews) | Not enough data | 
| **Advanced Traffic Filtering** | 8.5 (53 reviews) | Not enough data | 

#### Administration

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Whitelisting** | 8.8 (55 reviews) | Not enough data | 
| **Policy Enforcement** | 8.8 (56 reviews) | Not enough data | 
| **Incident Reports** | 8.1 (55 reviews) | Not enough data | 
| **Domain Categorization** | 8.1 (54 reviews) | Not enough data | 
| **Multi-Network Management** | 8.2 (52 reviews) | Not enough data | 

### Cloud Edge Security

| Product | Score | Reviews |
|---|---|---|
| **Cisco Umbrella** | 9.0/10 | 27 |
| **Zscaler Private Access** | N/A | N/A |

#### Management

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Multicloud Management** | 8.8 (24 reviews) | Not enough data | 
| **DLP Configuration** | 8.6 (23 reviews) | Not enough data | 
| **Dynamic Scaling** | 8.8 (23 reviews) | Not enough data | 
| **Policy Enforcement** | 9.1 (25 reviews) | Not enough data | 

#### Monitoring

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Data Center Networking** | 9.0 (24 reviews) | Not enough data | 
| **Multicloud Visibility** | 9.4 (23 reviews) | Not enough data | 
| **Anomaly Detection** | 9.0 (24 reviews) | Not enough data | 

#### Protection

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Firewall-as-a-Service** | 8.9 (25 reviews) | Not enough data | 
| **Cloud Application Brokerage** | 8.8 (23 reviews) | Not enough data | 
| **Web Gateway** | 9.3 (25 reviews) | Not enough data | 
| **Adaptive Access Control** | 8.9 (25 reviews) | Not enough data | 

### Secure Web Gateways

| Product | Score | Reviews |
|---|---|---|
| **Cisco Umbrella** | 8.7/10 | 18 |
| **Zscaler Private Access** | N/A | N/A |

#### Web Content and Traffic Filtering - Secure Web Gateways

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **SSL/TLS Inspection** | 8.9 (15 reviews) | Not enough data | 
| **Content Filtering** | 9.0 (14 reviews) | Not enough data | 
| **URL Filtering** | 8.2 (18 reviews) | Not enough data | 
| **Real-Time Traffic Inspection** | 8.8 (15 reviews) | Not enough data | 
| **Ad and Tracker Blocking** | 8.6 (15 reviews) | Not enough data | 

#### Data Protection and Loss Prevention - Secure Web Gateways

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Data Loss Prevention (DLP)** | 8.1 (15 reviews) | Not enough data | 
| **Phishing Protection** | 8.6 (15 reviews) | Not enough data | 
| **Malware Protection** | 8.9 (15 reviews) | Not enough data | 
| **Cloud Access Security** | 8.8 (15 reviews) | Not enough data | 

#### Access Control and Authentication - Secure Web Gateways

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Application Control** | 8.6 (15 reviews) | Not enough data | 
| **Authentication and Access Control** | 8.7 (15 reviews) | Not enough data | 
| **User and Group Policies** | 9.0 (17 reviews) | Not enough data | 

#### Performance and Management - Secure Web Gateways

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Customizable Policy Enforcement** | 8.8 (18 reviews) | Not enough data | 
| **Bandwidth Management** | 8.0 (15 reviews) | Not enough data | 
| **Integration Capabilities** | 8.4 (16 reviews) | Not enough data | 
| **Reporting and Logging** | 9.0 (16 reviews) | Not enough data | 
| **Threat Intelligence Integration** | 9.2 (16 reviews) | Not enough data | 

### Secure Access Service Edge (SASE) Platforms

| Product | Score | Reviews |
|---|---|---|
| **Cisco Umbrella** | N/A | N/A |
| **Zscaler Private Access** | N/A | N/A |

#### Components - Secure Access Service Edge (SASE)

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Zero Trust Network Access (ZTNA)** | Not enough data | Not enough data | 
| **Wide Area Network (WAN)** | Not enough data | Not enough data | 
| **Cloud Access Security Broker (CASB)** | Not enough data | Not enough data | 
| **Secure Web Gateway (SWG)** | Not enough data | Not enough data | 
| **Firewall as a Service** | Not enough data | Not enough data | 

#### Artificial Intelligence - Secure Access Service Edge (SASE)

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Predictive Capabilities** | Not enough data | Not enough data | 
| **Real-Time Threat Detection** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 

#### Agentic AI - Secure Access Service Edge (SASE) Platforms

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Cloud Security

| Product | Score | Reviews |
|---|---|---|
| **Cisco Umbrella** | N/A | N/A |
| **Zscaler Private Access** | N/A | N/A |

#### Cloud Visibility

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Data Discovery** | Not enough data | Not enough data | 
| **Cloud Registry** | Not enough data | Not enough data | 
| **Cloud Gap Analytics** | Not enough data | Not enough data | 

#### Security

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Data Security** | Not enough data | Not enough data | 
| **Data loss Prevention** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 

#### Identity

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **SSO** | Not enough data | Not enough data | 
| **Governance** | Not enough data | Not enough data | 
| **User Analytics** | Not enough data | Not enough data | 

### Business VPN

| Product | Score | Reviews |
|---|---|---|
| **Cisco Umbrella** | N/A | N/A |
| **Zscaler Private Access** | N/A | N/A |

#### Usage

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Multi-Device Usage** | Not enough data | Not enough data | 
| **Multiple Concurrent Connections** | Not enough data | Not enough data | 
| **Protocol Choices** | Not enough data | Not enough data | 
| **Unlimited Bandwidth** | Not enough data | Not enough data | 
| **No Log Storage** | Not enough data | Not enough data | 
| **Varied Server Locations** | Not enough data | Not enough data | 
| **Unlimited Server Switches** | Not enough data | Not enough data | 

#### Miscellaneous

| Feature | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Live Customer Support** | Not enough data | Not enough data | 
| **Open Source Code** | Not enough data | Not enough data | 
| **Multiple Payment Methods** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Cloud Edge Security Software](https://www.g2.com/categories/cloud-edge-security)

**Unique to Cisco Umbrella (2):** [DNS Security Solutions](https://www.g2.com/categories/dns-security-solutions), [Secure Web Gateway Software](https://www.g2.com/categories/secure-web-gateways)

**Unique to Zscaler Private Access (4):** [Zero Trust Networking Software](https://www.g2.com/categories/zero-trust-networking), [Business VPN Software](https://www.g2.com/categories/business-vpn), [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso), [Secure Access Service Edge (SASE) Platforms](https://www.g2.com/categories/secure-access-service-edge-sase-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Cisco Umbrella | Zscaler Private Access | 
|---|---|---|
| **Small-Business** | 23.5% | 19.5% | 
| **Mid-Market** | 46.2% | 33.9% | 
| **Enterprise** | 30.3% | 46.6% | 

### By Industry

#### Cisco Umbrella

- **Information Technology and Services:** 19.8%
- **Computer & Network Security:** 8.8%
- **Computer Software:** 6.5%
- **Telecommunications:** 6.5%
- **Banking:** 4.2%
- **Financial Services:** 3.8%
- **Hospital & Health Care:** 2.7%
- **Internet:** 2.3%
- **Consumer Services:** 1.9%
- **Medical Devices:** 1.9%
- **Other:** 41.6%

#### Zscaler Private Access

- **Information Technology and Services:** 23.3%
- **Computer Software:** 12.1%
- **Financial Services:** 8.6%
- **Computer & Network Security:** 7.8%
- **Telecommunications:** 5.2%
- **Marketing and Advertising:** 4.3%
- **Hospital & Health Care:** 3.4%
- **Computer Networking:** 3.4%
- **Insurance:** 2.6%
- **Banking:** 2.6%
- **Other:** 26.7%

---
## Alternatives

### Alternatives to Cisco Umbrella

- [DNSFilter](https://www.g2.com/products/dnsfilter/reviews) — 4.6/5 stars (270 reviews)
- [WebTitan Web Filter](https://www.g2.com/products/webtitan-web-filter/reviews) — 4.3/5 stars (85 reviews)
- [Netskope One Platform](https://www.g2.com/products/netskope-one-platform/reviews) — 4.4/5 stars (74 reviews)
- [Zscaler Internet Access](https://www.g2.com/products/zscaler-internet-access/reviews) — 4.4/5 stars (195 reviews)
- [iboss](https://www.g2.com/products/iboss/reviews) — 4.0/5 stars (16 reviews)
- [Webroot DNS Protection](https://www.g2.com/products/opentext-webroot-dns-protection/reviews) — 4.4/5 stars (86 reviews)
- [Forcepoint Web Security](https://www.g2.com/products/forcepoint-web-security/reviews) — 4.2/5 stars (61 reviews)
- [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) — 4.5/5 stars (601 reviews)
- [Symantec Web Security Service](https://www.g2.com/products/symantec-web-security-service/reviews) — 4.4/5 stars (120 reviews)
- [Barracuda Web Security and Filtering](https://www.g2.com/products/barracuda-web-security-and-filtering/reviews) — 4.3/5 stars (34 reviews)

### Alternatives to Zscaler Private Access

- [Twingate](https://www.g2.com/products/twingate/reviews) — 4.7/5 stars (76 reviews)
- [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) — 4.5/5 stars (909 reviews)
- [Okta](https://www.g2.com/products/okta/reviews) — 4.5/5 stars (1227 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3971 reviews)
- [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) — 4.5/5 stars (515 reviews)
- [Check Point SASE](https://www.g2.com/products/check-point-sase/reviews) — 4.5/5 stars (218 reviews)
- [Keeper Password Manager](https://www.g2.com/products/keeper-password-manager/reviews) — 4.6/5 stars (1197 reviews)
- [BetterCloud](https://www.g2.com/products/bettercloud/reviews) — 4.4/5 stars (482 reviews)
- [ThreatLocker Allowlisting](https://www.g2.com/products/threatlocker-allowlisting/reviews) — 4.8/5 stars (474 reviews)
- [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2047 reviews)

---
## Top Discussions

### Cisco Umbrella

No discussions available for this product.

### Zscaler Private Access

- Title: [What does zscaler software do?](https://www.g2.com/discussions/zscaler-private-access-what-does-zscaler-software-do) — 1 comment
  > **Top comment:** "Used as VPN to secure internal network and used for cloud security "
- Title: [What is private access zscaler?](https://www.g2.com/discussions/what-is-private-access-zscaler) — 1 comment
  > **Top comment:** "In Simple form, its sort of VPN connectivity but provide access to only application which user requires and secondly it is controlled by access policy..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cisco-umbrella-vs-zscaler-private-access)