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Compare Cisco Umbrella and Symantec Web Security Service 
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At a Glance
Market Segments
Mid-Market (46.5% of reviews)
Enterprise (45.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Cisco Umbrella
Star Rating
(280)4.4 out of 5
Market Segments
Mid-Market (46.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Cisco UmbrellaSymantec Web Security Service
Star Rating
(120)4.4 out of 5
Market Segments
Enterprise (45.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Symantec Web Security ServiceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Symantec Web Security Service excels in Continuous Monitoring with a score of 9.1, indicating a robust capability to keep track of threats in real-time, while Cisco Umbrella, although strong, has a slightly lower score of 8.3 for Off-Network Protection, suggesting it may not be as effective in protecting users outside the corporate network.
- Reviewers mention that Symantec's Web Gateway feature scores an impressive 9.4, highlighting its effectiveness in filtering web traffic, whereas Cisco Umbrella's URL Filtering received a lower score of 8.0, indicating potential gaps in its filtering capabilities.
- G2 users note that Symantec's Policy Enforcement feature stands out with a score of 9.1, showcasing its ability to enforce security policies effectively, while Cisco Umbrella's Policy Enforcement is rated at 8.8, which, although good, may not offer the same level of customization or effectiveness.
- Users on G2 highlight that Symantec's Data Loss Prevention (DLP) feature has a score of 8.2, which is lower than Cisco Umbrella's score of 8.4, suggesting that Cisco may provide a more comprehensive approach to preventing data breaches.
- Reviewers say that Symantec's SSL/TLS Inspection feature is rated at 8.8, indicating strong capabilities in inspecting encrypted traffic, while Cisco Umbrella's performance in this area is not explicitly rated, which may raise concerns about its effectiveness in handling secure connections.
- Users report that Symantec's Guest Network Protection feature scores 8.9, making it a strong choice for organizations needing to secure guest access, while Cisco Umbrella's offerings in this area are less emphasized, potentially leaving gaps in guest network security.
Pricing
Entry-Level Pricing
Cisco Umbrella
No pricing availableSymantec Web Security Service
No pricing availableFree Trial
Cisco Umbrella
No trial information availableSymantec Web Security Service
No trial information availableRatings
Meets Requirements
8.7
242
8.7
89
Ease of Use
8.5
245
8.9
90
Ease of Setup
8.3
186
8.9
37
Ease of Admin
8.6
173
9.0
33
Quality of Support
8.4
231
8.4
87
Has the product been a good partner in doing business?
8.5
167
8.8
32
Product Direction (% positive)
8.8
242
8.4
82
Features by Category
Analysis
Not enough data
8.6
16
Not enough data
8.7
15
Not enough data
8.4
16
Functionality
Not enough data
8.5
16
Not enough data
8.7
15
Not enough data
8.8
15
Security
Not enough data
8.7
15
Not enough data
8.9
17
Not enough data
8.6
18
Not enough data
9.3
18
Protection
8.7
53
Not enough data
9.1
53
Not enough data
8.4
51
Not enough data
8.9
51
Not enough data
8.3
47
Not enough data
8.9
49
Not enough data
Functionality
9.1
56
Not enough data
8.9
56
Not enough data
8.5
53
Not enough data
Administration
8.8
55
Not enough data
8.8
56
Not enough data
8.1
55
Not enough data
8.1
54
Not enough data
8.2
52
Not enough data
Management
8.8
24
Not enough data
8.6
23
Not enough data
8.8
23
Not enough data
9.1
25
Not enough data
Monitoring
9.0
24
Not enough data
9.4
23
Not enough data
9.0
24
Not enough data
Protection
8.9
25
Not enough data
8.8
23
Not enough data
9.3
25
Not enough data
8.9
25
Not enough data
Web Content and Traffic Filtering - Secure Web Gateways
8.9
15
Not enough data
9.0
14
Not enough data
8.1
15
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
Data Protection and Loss Prevention - Secure Web Gateways
8.1
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
8.8
15
Not enough data
Access Control and Authentication - Secure Web Gateways
8.6
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
Performance and Management - Secure Web Gateways
8.8
15
Not enough data
8.0
15
Not enough data
8.3
15
Not enough data
8.9
15
Not enough data
9.1
15
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cisco Umbrella and Symantec Web Security Service are categorized as Secure Web Gateways
Unique Categories
Cisco Umbrella is categorized as DNS Security Solutions and Cloud Edge Security
Symantec Web Security Service is categorized as Cloud Access Security Broker (CASB) and Browser Isolation
Reviews
Reviewers' Company Size
Cisco Umbrella
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Symantec Web Security Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Computer & Network Security
8.8%
Telecommunications
6.5%
Computer Software
6.5%
Banking
4.2%
Other
53.8%
Information Technology and Services
27.5%
Computer Software
11.9%
Financial Services
7.3%
Computer & Network Security
6.4%
Manufacturing
2.8%
Other
44.0%
Alternatives
Discussions
Cisco Umbrella has no discussions with answers
Symantec Web Security Service has no discussions with answers
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