2026 Best Software Awards are here!See the list
Compare Cisco Umbrella and Symantec Web Security Service 
At a Glance
Market Segments
Mid-Market (46.5% of reviews)
Enterprise (45.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Cisco Umbrella
Star Rating
(280)4.4 out of 5
Market Segments
Mid-Market (46.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Cisco UmbrellaSymantec Web Security Service
Star Rating
(120)4.4 out of 5
Market Segments
Enterprise (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Symantec Web Security ServiceCisco Umbrella vs Symantec Web Security Service
When assessing the two solutions, reviewers found Symantec Web Security Service easier to use, set up, and administer. Reviewers also preferred doing business with Symantec Web Security Service overall.
- Cisco Umbrella and Symantec Web Security Service both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, Cisco Umbrella and Symantec Web Security Service provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Cisco Umbrella over Symantec Web Security Service.
Pricing
Entry-Level Pricing
Cisco Umbrella
No pricing availableSymantec Web Security Service
No pricing availableFree Trial
Cisco Umbrella
No trial information availableSymantec Web Security Service
No trial information availableRatings
Meets Requirements
8.7
242
8.7
89
Ease of Use
8.5
245
8.9
90
Ease of Setup
8.3
186
8.9
37
Ease of Admin
8.6
173
9.0
33
Quality of Support
8.4
231
8.4
87
Has the product been a good partner in doing business?
8.5
167
8.8
32
Product Direction (% positive)
8.8
242
8.4
82
Features by Category
Analysis
Not enough data
8.6
16
Not enough data
8.7
15
Not enough data
8.4
16
Functionality
Not enough data
8.5
16
Not enough data
8.7
15
Not enough data
8.8
15
Security
Not enough data
8.7
15
Not enough data
8.9
17
Not enough data
8.6
18
Not enough data
9.3
18
Protection
8.7
53
Not enough data
9.1
53
Not enough data
8.4
51
Not enough data
8.9
51
Not enough data
8.3
47
Not enough data
8.9
49
Not enough data
Functionality
9.1
56
Not enough data
8.9
56
Not enough data
8.5
53
Not enough data
Administration
8.8
55
Not enough data
8.8
56
Not enough data
8.1
55
Not enough data
8.1
54
Not enough data
8.2
52
Not enough data
Management
8.8
24
Not enough data
8.6
23
Not enough data
8.8
23
Not enough data
9.1
25
Not enough data
Monitoring
9.0
24
Not enough data
9.4
23
Not enough data
9.0
24
Not enough data
Protection
8.9
25
Not enough data
8.8
23
Not enough data
9.3
25
Not enough data
8.9
25
Not enough data
Web Content and Traffic Filtering - Secure Web Gateways
8.9
15
Not enough data
9.0
14
Not enough data
8.1
15
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
Data Protection and Loss Prevention - Secure Web Gateways
8.1
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
8.8
15
Not enough data
Access Control and Authentication - Secure Web Gateways
8.6
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
Performance and Management - Secure Web Gateways
8.8
15
Not enough data
8.0
15
Not enough data
8.3
15
Not enough data
8.9
15
Not enough data
9.1
15
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cisco Umbrella and Symantec Web Security Service are categorized as Secure Web Gateways
Unique Categories
Cisco Umbrella is categorized as DNS Security Solutions and Cloud Edge Security
Symantec Web Security Service is categorized as Cloud Access Security Broker (CASB) and Browser Isolation
Reviews
Reviewers' Company Size
Cisco Umbrella
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Symantec Web Security Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Computer & Network Security
8.8%
Telecommunications
6.5%
Computer Software
6.5%
Banking
4.2%
Other
53.8%
Information Technology and Services
27.5%
Computer Software
11.9%
Financial Services
7.3%
Computer & Network Security
6.4%
Manufacturing
2.8%
Other
44.0%
Alternatives
Discussions
Cisco Umbrella has no discussions with answers
Symantec Web Security Service has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
