# Cisco Security Services, IBM Managed Security Services vs Microsoft Defender Experts for XDR Comparison

| | Cisco Security Services | IBM Managed Security Services | Microsoft Defender Experts for XDR | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 13 | 4 | 17 | 
| **Largest Market Segment** | Enterprise (53.8% of reviews) | Mid-Market (50.0% of reviews) | Mid-Market (47.1% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | No pricing available | 


---
## Ratings Comparison
| Rating | Cisco Security Services | IBM Managed Security Services | Microsoft Defender Experts for XDR | 
|---|---|---|---|
  | **Quality of Work** | 8.3 (10 reviews) | Not enough data | Not enough data | 
  | **Responsiveness** | 8.3 (11 reviews) | Not enough data | 8.8 (12 reviews) | 
  | **Expertise of Team** | 8.3 (11 reviews) | Not enough data | 9.3 (12 reviews) | 
  | **Execution Ability** | 8.7 (10 reviews) | Not enough data | 9.2 (13 reviews) | 
  | **Communication Skills** | 8.5 (11 reviews) | Not enough data | 8.8 (12 reviews) | 
  | **Professionalism** | 8.8 (11 reviews) | Not enough data | 9.2 (12 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (12 reviews) | Not enough data | 8.9 (14 reviews) | 

---
## Pricing

### Cisco Security Services

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### IBM Managed Security Services

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Microsoft Defender Experts for XDR

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Professional Services

| Product | Score | Reviews |
|---|---|---|
| **Cisco Security Services** | N/A | N/A |
| **IBM Managed Security Services** | N/A | N/A |
| **Microsoft Defender Experts for XDR** | N/A | N/A |

#### Planning

| Feature | Cisco Security Services | IBM Managed Security Services | Microsoft Defender Experts for XDR | 
|---|---|---|---|
| **Needs Assessment** | Not enough data | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | Not enough data | 
| **Stayed within Budget** | Not enough data | Not enough data | Not enough data | 
| **Statement of Work** | Not enough data | Not enough data | Not enough data | 
| **Best Practices** | Not enough data | Not enough data | Not enough data | 

#### Delivery

| Feature | Cisco Security Services | IBM Managed Security Services | Microsoft Defender Experts for XDR | 
|---|---|---|---|
| **Technical Expertise** | Not enough data | Not enough data | Not enough data | 
| **Met Deadlines** | Not enough data | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | Not enough data | 
| **Project Updates** | Not enough data | Not enough data | Not enough data | 
| **Scope Management** | Not enough data | Not enough data | Not enough data | 
| **Roll-out** | Not enough data | Not enough data | Not enough data | 

#### Support

| Feature | Cisco Security Services | IBM Managed Security Services | Microsoft Defender Experts for XDR | 
|---|---|---|---|
| **Go Live Support** | Not enough data | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | Not enough data | 
| **Training ** | Not enough data | Not enough data | Not enough data | 
| **Metrics** | Not enough data | Not enough data | Not enough data | 
| **Admin Services** | Not enough data | Not enough data | Not enough data | 

### Security and Privacy Services

| Product | Score | Reviews |
|---|---|---|
| **Cisco Security Services** | N/A | N/A |
| **IBM Managed Security Services** | N/A | N/A |
| **Microsoft Defender Experts for XDR** | N/A | N/A |

#### Planning

| Feature | Cisco Security Services | IBM Managed Security Services | Microsoft Defender Experts for XDR | 
|---|---|---|---|
| **Needs Assessment** | Not enough data | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | Not enough data | 
| **Stayed within Budget** | Not enough data | Not enough data | Not enough data | 
| **Statement of Work** | Not enough data | Not enough data | Not enough data | 
| **Best Practices** | Not enough data | Not enough data | Not enough data | 

#### Delivery

| Feature | Cisco Security Services | IBM Managed Security Services | Microsoft Defender Experts for XDR | 
|---|---|---|---|
| **Technical Expertise** | Not enough data | Not enough data | Not enough data | 
| **Met Deadlines** | Not enough data | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | Not enough data | 
| **Project Updates** | Not enough data | Not enough data | Not enough data | 
| **Scope Management** | Not enough data | Not enough data | Not enough data | 
| **Roll-out** | Not enough data | Not enough data | Not enough data | 

### Threat Hunting Services

| Product | Score | Reviews |
|---|---|---|
| **Cisco Security Services** | N/A | N/A |
| **IBM Managed Security Services** | N/A | N/A |
| **Microsoft Defender Experts for XDR** | N/A | N/A |

#### Generative AI

| Feature | Cisco Security Services | IBM Managed Security Services | Microsoft Defender Experts for XDR | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### IoT Security Services

| Product | Score | Reviews |
|---|---|---|
| **Cisco Security Services** | N/A | N/A |
| **IBM Managed Security Services** | N/A | N/A |
| **Microsoft Defender Experts for XDR** | N/A | N/A |

#### Generative AI

| Feature | Cisco Security Services | IBM Managed Security Services | Microsoft Defender Experts for XDR | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### B2B Services

| Product | Score | Reviews |
|---|---|---|
| **Cisco Security Services** | N/A | N/A |
| **IBM Managed Security Services** | N/A | N/A |
| **Microsoft Defender Experts for XDR** | N/A | N/A |

#### Team Quality

| Feature | Cisco Security Services | IBM Managed Security Services | Microsoft Defender Experts for XDR | 
|---|---|---|---|
| **Change Management Skills** | Not enough data | Not enough data | Not enough data | 
| **Executive Presence** | Not enough data | Not enough data | Not enough data | 
| **Vertical Expertise** | Not enough data | Not enough data | Not enough data | 
| **Technology Partnerships** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Vulnerability Assessment Services Providers](https://www.g2.com/categories/vulnerability-assessment-services), [Incident Response Services Providers](https://www.g2.com/categories/incident-response-services)

**Unique to Cisco Security Services (4):** [Threat Intelligence Services Providers](https://www.g2.com/categories/threat-intelligence-services), [Managed Security Services Providers (MSSPs)](https://www.g2.com/categories/managed-security-services-mssp), [IT Compliance Services Providers](https://www.g2.com/categories/it-compliance-services), [Cybersecurity Consulting Services](https://www.g2.com/categories/cybersecurity-consulting)

**Unique to IBM Managed Security Services (5):** [IoT Security Services Providers](https://www.g2.com/categories/iot-security-services), [Network Security Services Providers](https://www.g2.com/categories/network-security-services), [Managed Security Services Providers (MSSPs)](https://www.g2.com/categories/managed-security-services-mssp), [Data Security Services Providers](https://www.g2.com/categories/data-security-services), [Threat Hunting Services Providers](https://www.g2.com/categories/threat-hunting-services)

**Unique to Microsoft Defender Experts for XDR (2):** [Threat Intelligence Services Providers](https://www.g2.com/categories/threat-intelligence-services), [Managed Services](https://www.g2.com/categories/managed-services)


---
## Reviewer Demographics

### By Company Size

| Segment | Cisco Security Services | IBM Managed Security Services | Microsoft Defender Experts for XDR | 
|---|---|---|---|
| **Small-Business** | 15.4% | 0% | 35.3% | 
| **Mid-Market** | 30.8% | 50.0% | 47.1% | 
| **Enterprise** | 53.8% | 50.0% | 17.6% | 

### By Industry

#### Cisco Security Services

- **Information Technology and Services:** 30.8%
- **Computer & Network Security:** 15.4%
- **Airlines/Aviation:** 15.4%
- **Medical Practice:** 7.7%
- **Management Consulting:** 7.7%
- **Hospital & Health Care:** 7.7%
- **Computer Networking:** 7.7%
- **Business Supplies and Equipment:** 7.7%

#### IBM Managed Security Services

- **Information Technology and Services:** 25.0%
- **Higher Education:** 25.0%
- **Computer Networking:** 25.0%
- **Banking:** 25.0%

#### Microsoft Defender Experts for XDR

- **Higher Education:** 17.6%
- **Education Management:** 17.6%
- **Computer Software:** 17.6%
- **Real Estate:** 5.9%
- **Management Consulting:** 5.9%
- **Libraries:** 5.9%
- **Information Services:** 5.9%
- **Health, Wellness and Fitness:** 5.9%
- **E-Learning:** 5.9%
- **Defense & Space:** 5.9%
- **Other:** 5.9%

---
## Alternatives

### Alternatives to Cisco Security Services

- [Sophos Professional Services](https://www.g2.com/products/sophos-professional-services/reviews) — 4.5/5 stars (17 reviews)
- [Insight Assurance](https://www.g2.com/products/insight-assurance/reviews) — 4.8/5 stars (131 reviews)
- [SHI](https://www.g2.com/products/shi/reviews) — 4.7/5 stars (119 reviews)
- [Johanson Group](https://www.g2.com/products/johanson-group/reviews) — 4.9/5 stars (104 reviews)
- [RSA Services](https://www.g2.com/products/rsa-services/reviews) — 4.6/5 stars (45 reviews)
- [OneNeck IT Solutions](https://www.g2.com/products/oneneck-it-solutions/reviews) — 4.6/5 stars (26 reviews)
- [Rapid7 Security Services](https://www.g2.com/products/rapid7-security-services/reviews) — 3.5/5 stars (12 reviews)
- [Atom Assurances Services](https://www.g2.com/products/atom-assurances-services/reviews) — 4.7/5 stars (78 reviews)
- [Check Point Infinity Global Services](https://www.g2.com/products/check-point-infinity-global-services/reviews) — 4.6/5 stars (26 reviews)
- [7 Layer Solutions](https://www.g2.com/products/7-layer-solutions-inc-7-layer-solutions/reviews) — 4.8/5 stars (71 reviews)

### Alternatives to IBM Managed Security Services

- [Insight Assurance](https://www.g2.com/products/insight-assurance/reviews) — 4.8/5 stars (131 reviews)
- [SHI](https://www.g2.com/products/shi/reviews) — 4.7/5 stars (119 reviews)
- [Accenture](https://www.g2.com/products/accenture/reviews) — 4.2/5 stars (107 reviews)
- [Johanson Group](https://www.g2.com/products/johanson-group/reviews) — 4.9/5 stars (104 reviews)
- [7 Layer Solutions](https://www.g2.com/products/7-layer-solutions-inc-7-layer-solutions/reviews) — 4.8/5 stars (71 reviews)
- [PlutoSec](https://www.g2.com/products/plutosec/reviews) — 5.0/5 stars (47 reviews)
- [RSA Services](https://www.g2.com/products/rsa-services/reviews) — 4.6/5 stars (45 reviews)
- [Cybriant](https://www.g2.com/products/cybriant/reviews) — 4.7/5 stars (34 reviews)
- [SecurityMetrics](https://www.g2.com/products/securitymetrics-securitymetrics/reviews) — 4.8/5 stars (43 reviews)
- [Corsica Technologies](https://www.g2.com/products/corsica-technologies/reviews) — 4.6/5 stars (42 reviews)

### Alternatives to Microsoft Defender Experts for XDR

- [Coastal](https://www.g2.com/products/coastal/reviews) — 5.0/5 stars (183 reviews)
- [Insight Assurance](https://www.g2.com/products/insight-assurance/reviews) — 4.8/5 stars (131 reviews)
- [SHI](https://www.g2.com/products/shi/reviews) — 4.7/5 stars (119 reviews)
- [Johanson Group](https://www.g2.com/products/johanson-group/reviews) — 4.9/5 stars (104 reviews)
- [RSA Services](https://www.g2.com/products/rsa-services/reviews) — 4.6/5 stars (45 reviews)
- [OneNeck IT Solutions](https://www.g2.com/products/oneneck-it-solutions/reviews) — 4.6/5 stars (26 reviews)
- [7 Layer Solutions](https://www.g2.com/products/7-layer-solutions-inc-7-layer-solutions/reviews) — 4.8/5 stars (71 reviews)
- [Sophos Professional Services](https://www.g2.com/products/sophos-professional-services/reviews) — 4.5/5 stars (17 reviews)
- [Cortavo](https://www.g2.com/products/cortavo/reviews) — 4.7/5 stars (57 reviews)
- [Advocacy Maven](https://www.g2.com/products/advocacy-maven/reviews) — 4.9/5 stars (55 reviews)


---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cisco-security-services-vs-ibm-managed-security-services-vs-microsoft-defender-experts-for-xdr)