# Cisco Security Services, eSentire vs Blackpoint Cyber Comparison

| | Cisco Security Services | eSentire | Blackpoint Cyber | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 13 | 287 | 258 | 
| **Largest Market Segment** | Enterprise (53.8% of reviews) | Mid-Market (61.5% of reviews) | Small-Business (82.1% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Cisco Security Services

**Not enough data**

### eSentire

Pros:
- Response Time (32 reviews)
- Customer Support (26 reviews)

Cons:
- Communication Issues (17 reviews)
- Inefficient Alert System (9 reviews)

### Blackpoint Cyber

Pros:
- Customer Support (19 reviews)
- Threat Detection (17 reviews)

Cons:
- Expensive (5 reviews)
- Integration Issues (5 reviews)

---
## Ratings Comparison
| Rating | Cisco Security Services | eSentire | Blackpoint Cyber | 
|---|---|---|---|
  | **Meets Requirements** | Not enough data | 9.2 (204 reviews) | 9.4 (227 reviews) | 
  | **Ease of Use** | Not enough data | 8.8 (203 reviews) | 9.2 (229 reviews) | 
  | **Ease of Setup** | Not enough data | 8.6 (170 reviews) | 9.4 (218 reviews) | 
  | **Ease of Admin** | Not enough data | 8.8 (150 reviews) | 9.2 (216 reviews) | 
  | **Quality of Support** | Not enough data | 9.2 (203 reviews) | 9.6 (226 reviews) | 
  | **Quality of Work** | 8.3 (10 reviews) | Not enough data | Not enough data | 
  | **Responsiveness** | 8.3 (11 reviews) | 9.7 (30 reviews) | Not enough data | 
  | **Expertise of Team** | 8.3 (11 reviews) | 9.6 (30 reviews) | Not enough data | 
  | **Execution Ability** | 8.7 (10 reviews) | 9.3 (29 reviews) | Not enough data | 
  | **Communication Skills** | 8.5 (11 reviews) | 9.5 (30 reviews) | Not enough data | 
  | **Professionalism** | 8.8 (11 reviews) | 9.9 (30 reviews) | Not enough data | 
  | **Has the product been a good partner in doing business?** | 8.6 (12 reviews) | 9.4 (180 reviews) | 9.6 (219 reviews) | 
  | **Product Direction (% positive)** | Not enough data | 9.5 (199 reviews) | 9.5 (224 reviews) | 

---
## Pricing

### Cisco Security Services

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### eSentire

#### Entry-Level Pricing

Plan: Atlas Essentials

Price: Contact Us

Description: Entry level for foundational MDR coverage. Experience Next Level MDR with full SOC and threat hunting expertise, meet compliance mandates and engage with our experts for an annual business review. 

Key Features:
- Threat Intelligence Feed or Network Service with Sensor(s) 
- eSentire Atlas Endpoint Agent  
- Up to 500 Endpoints  

[Browse all 3 editions](https://www.g2.com/products/esentire/pricing)

#### Free Trial

No

### Blackpoint Cyber

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Security and Privacy Services

| Product | Score | Reviews |
|---|---|---|
| **Cisco Security Services** | N/A | N/A |
| **eSentire** | N/A | N/A |
| **Blackpoint Cyber** | N/A | N/A |

#### Planning

| Feature | Cisco Security Services | eSentire | Blackpoint Cyber | 
|---|---|---|---|
| **Needs Assessment** | Not enough data | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | Not enough data | 
| **Stayed within Budget** | Not enough data | Not enough data | Not enough data | 
| **Statement of Work** | Not enough data | Not enough data | Not enough data | 
| **Best Practices** | Not enough data | Not enough data | Not enough data | 

#### Delivery

| Feature | Cisco Security Services | eSentire | Blackpoint Cyber | 
|---|---|---|---|
| **Technical Expertise** | Not enough data | Not enough data | Not enough data | 
| **Met Deadlines** | Not enough data | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | Not enough data | 
| **Project Updates** | Not enough data | Not enough data | Not enough data | 
| **Scope Management** | Not enough data | Not enough data | Not enough data | 
| **Roll-out** | Not enough data | Not enough data | Not enough data | 

### Managed Detection and Response (MDR)

| Product | Score | Reviews |
|---|---|---|
| **Cisco Security Services** | N/A | N/A |
| **eSentire** | 8.8/10 | 150 |
| **Blackpoint Cyber** | 8.9/10 | 197 |

#### Platform Features

| Feature | Cisco Security Services | eSentire | Blackpoint Cyber | 
|---|---|---|---|
| **24/7 support** | Not enough data | 9.5 (144 reviews) | 9.6 (195 reviews) | 
| **Proactive report alerts** | Not enough data | 9.3 (147 reviews) | 9.4 (190 reviews) | 
| **Application  control** | Not enough data | 8.2 (127 reviews) | 8.7 (187 reviews) | 
| **Proactive threat hunting** | Not enough data | 9.1 (136 reviews) | 9.4 (190 reviews) | 
| **Rapid response time** | Not enough data | 9.2 (142 reviews) | 9.6 (195 reviews) | 
| **Customizeable reports** | Not enough data | 8.3 (130 reviews) | 8.0 (188 reviews) | 
| **Managed Services** | Not enough data | 9.2 (52 reviews) | 9.3 (24 reviews) | 

#### Automation Capabilities

| Feature | Cisco Security Services | eSentire | Blackpoint Cyber | 
|---|---|---|---|
| **Automated remediation** | Not enough data | 8.6 (130 reviews) | 9.0 (188 reviews) | 
| **Automated investigation** | Not enough data | 8.9 (132 reviews) | 9.2 (187 reviews) | 
| **AI Agents** | Not enough data | 7.5 (38 reviews) | 6.6 (17 reviews) | 

### Cloud Security

| Product | Score | Reviews |
|---|---|---|
| **Cisco Security Services** | N/A | N/A |
| **eSentire** | N/A | N/A |
| **Blackpoint Cyber** | N/A | N/A |

#### Cloud Visibility

| Feature | Cisco Security Services | eSentire | Blackpoint Cyber | 
|---|---|---|---|
| **Data Discovery** | Not enough data | Not enough data | Not enough data | 
| **Cloud Registry** | Not enough data | Not enough data | Not enough data | 
| **Cloud Gap Analytics** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | Cisco Security Services | eSentire | Blackpoint Cyber | 
|---|---|---|---|
| **Data Security** | Not enough data | Not enough data | Not enough data | 
| **Data loss Prevention** | Not enough data | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | Not enough data | 

#### Identity

| Feature | Cisco Security Services | eSentire | Blackpoint Cyber | 
|---|---|---|---|
| **SSO** | Not enough data | Not enough data | Not enough data | 
| **Governance** | Not enough data | Not enough data | Not enough data | 
| **User Analytics** | Not enough data | Not enough data | Not enough data | 

### Cloud Detection and Response (CDR)

| Product | Score | Reviews |
|---|---|---|
| **Cisco Security Services** | N/A | N/A |
| **eSentire** | N/A | N/A |
| **Blackpoint Cyber** | 8.8/10 | 15 |

#### Agentic AI - Cloud Detection and Response (CDR)

| Feature | Cisco Security Services | eSentire | Blackpoint Cyber | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.6 (14 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.6 (14 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.5 (14 reviews) | 

#### Services - Cloud Detection and Response (CDR) 

| Feature | Cisco Security Services | eSentire | Blackpoint Cyber | 
|---|---|---|---|
| **Managed Services** | Not enough data | Not enough data | 9.4 (15 reviews) | 

### B2B Services

| Product | Score | Reviews |
|---|---|---|
| **Cisco Security Services** | N/A | N/A |
| **eSentire** | N/A | N/A |
| **Blackpoint Cyber** | N/A | N/A |

#### Team Quality

| Feature | Cisco Security Services | eSentire | Blackpoint Cyber | 
|---|---|---|---|
| **Change Management Skills** | Not enough data | Not enough data | Not enough data | 
| **Executive Presence** | Not enough data | Not enough data | Not enough data | 
| **Vertical Expertise** | Not enough data | Not enough data | Not enough data | 
| **Technology Partnerships** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Cisco Security Services (6):** [Vulnerability Assessment Services Providers](https://www.g2.com/categories/vulnerability-assessment-services), [Threat Intelligence Services Providers](https://www.g2.com/categories/threat-intelligence-services), [Managed Security Services Providers (MSSPs)](https://www.g2.com/categories/managed-security-services-mssp), [IT Compliance Services Providers](https://www.g2.com/categories/it-compliance-services), [Incident Response Services Providers](https://www.g2.com/categories/incident-response-services), [Cybersecurity Consulting Services](https://www.g2.com/categories/cybersecurity-consulting)

**Unique to eSentire (1):** [Managed Detection and Response (MDR)  Software](https://www.g2.com/categories/managed-detection-and-response-mdr)

**Unique to Blackpoint Cyber (2):** [Managed Detection and Response (MDR)  Software](https://www.g2.com/categories/managed-detection-and-response-mdr), [Cloud Detection and Response (CDR) Software](https://www.g2.com/categories/cloud-detection-and-response-cdr)


---
## Reviewer Demographics

### By Company Size

| Segment | Cisco Security Services | eSentire | Blackpoint Cyber | 
|---|---|---|---|
| **Small-Business** | 15.4% | 14.4% | 82.1% | 
| **Mid-Market** | 30.8% | 61.5% | 17.1% | 
| **Enterprise** | 53.8% | 24.1% | 0.8% | 

### By Industry

#### Cisco Security Services

- **Information Technology and Services:** 30.8%
- **Computer & Network Security:** 15.4%
- **Airlines/Aviation:** 15.4%
- **Medical Practice:** 7.7%
- **Management Consulting:** 7.7%
- **Hospital & Health Care:** 7.7%
- **Computer Networking:** 7.7%
- **Business Supplies and Equipment:** 7.7%

#### eSentire

- **Financial Services:** 22.6%
- **Legal Services:** 11.7%
- **Information Technology and Services:** 8.3%
- **Investment Management:** 6.0%
- **Hospital & Health Care:** 4.5%
- **Law Practice:** 4.5%
- **Manufacturing:** 3.4%
- **Insurance:** 3.4%
- **Real Estate:** 2.6%
- **Accounting:** 1.9%
- **Other:** 31.2%

#### Blackpoint Cyber

- **Information Technology and Services:** 51.8%
- **Computer & Network Security:** 27.6%
- **Consulting:** 2.7%
- **Computer Networking:** 1.9%
- **Financial Services:** 1.6%
- **Manufacturing:** 1.2%
- **Accounting:** 0.8%
- **Automotive:** 0.8%
- **Banking:** 0.8%
- **Construction:** 0.8%
- **Other:** 10.1%

---
## Alternatives

### Alternatives to Cisco Security Services

- [Microsoft Defender Experts for XDR](https://www.g2.com/products/microsoft-defender-experts-for-xdr/reviews) — 4.6/5 stars (17 reviews)
- [Sophos Professional Services](https://www.g2.com/products/sophos-professional-services/reviews) — 4.5/5 stars (17 reviews)
- [Insight Assurance](https://www.g2.com/products/insight-assurance/reviews) — 4.8/5 stars (130 reviews)
- [SHI](https://www.g2.com/products/shi/reviews) — 4.7/5 stars (119 reviews)
- [Johanson Group](https://www.g2.com/products/johanson-group/reviews) — 4.9/5 stars (104 reviews)
- [RSA Services](https://www.g2.com/products/rsa-services/reviews) — 4.6/5 stars (45 reviews)
- [OneNeck IT Solutions](https://www.g2.com/products/oneneck-it-solutions/reviews) — 4.6/5 stars (26 reviews)
- [Rapid7 Security Services](https://www.g2.com/products/rapid7-security-services/reviews) — 3.5/5 stars (12 reviews)
- [Atom Assurances Services](https://www.g2.com/products/atom-assurances-services/reviews) — 4.7/5 stars (77 reviews)
- [Check Point Infinity Global Services](https://www.g2.com/products/check-point-infinity-global-services/reviews) — 4.6/5 stars (26 reviews)

### Alternatives to eSentire

- [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) — 4.7/5 stars (279 reviews)
- [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) — 4.7/5 stars (506 reviews)
- [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) — 4.9/5 stars (883 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (408 reviews)
- [Cynet](https://www.g2.com/products/cynet/reviews) — 4.7/5 stars (250 reviews)
- [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1083 reviews)
- [ThreatLocker Allowlisting](https://www.g2.com/products/threatlocker-allowlisting/reviews) — 4.8/5 stars (474 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1344 reviews)
- [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) — 4.6/5 stars (971 reviews)
- [Rapid7 Managed Detection and Response Services](https://www.g2.com/products/rapid7-managed-detection-and-response-services/reviews) — 4.4/5 stars (8 reviews)

### Alternatives to Blackpoint Cyber

- [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) — 4.7/5 stars (279 reviews)
- [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) — 4.9/5 stars (883 reviews)
- [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) — 4.7/5 stars (506 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (408 reviews)
- [ThreatLocker Allowlisting](https://www.g2.com/products/threatlocker-allowlisting/reviews) — 4.8/5 stars (474 reviews)
- [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1083 reviews)
- [Wiz](https://www.g2.com/products/wiz-wiz/reviews) — 4.7/5 stars (791 reviews)
- [RocketCyber](https://www.g2.com/products/rocketcyber/reviews) — 4.4/5 stars (42 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1344 reviews)
- [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) — 4.6/5 stars (971 reviews)

---
## Top Discussions

### Cisco Security Services

No discussions available for this product.

### eSentire

- Title: [What is managed detection and response?](https://www.g2.com/discussions/what-is-managed-detection-and-response) — 2 comments
  > **Top comment:** "Multi signal treat detection and mitigation "
- Title: [What is MDR managed detection and response?](https://www.g2.com/discussions/what-is-mdr-managed-detection-and-response) — 2 comments
  > **Top comment:** "MDR (managed detection and response) is a method or service whereas a third party vendor installs a monitoring solution to detect any malicious code or..."
- Title: [What does MDR mean?](https://www.g2.com/discussions/what-does-mdr-mean) — 1 comment
  > **Top comment:** "Managed Detection Response"
- Title: [What is managed detection and response?](https://www.g2.com/discussions/esentire-what-is-managed-detection-and-response) — 1 comment
  > **Top comment:** "Managed Detection and Response (MDR) Explained

When a threat actor targets your organization to gain access in your environment and deploy a crippling..."
- Title: [How does eSentire work?](https://www.g2.com/discussions/how-does-esentire-work) — 1 comment
  > **Top comment:** "Not all MDR is created equal. eSentire is the Authority in Managed Detection and Response, protecting the critical data and applications of 1200+..."

### Blackpoint Cyber

- Title: [Is Blackpoint cyber a SIEM?](https://www.g2.com/discussions/is-blackpoint-cyber-a-siem) — 4 comments
  > **Top comment:** "no it is an MDR which is better then a SIEM.  Please hit Google to have differences explained."
- Title: [What is blackpoint software?](https://www.g2.com/discussions/what-is-blackpoint-software) — 3 comments
  > **Top comment:** "It’s a fully managed Intrusion Detection System (IDS)"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cisco-security-services-vs-esentire-vs-blackpoint-cyber)