# Cisco Security Services vs eSentire Comparison

| | Cisco Security Services | eSentire | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 13 | 287 | 
| **Largest Market Segment** | Enterprise (53.8% of reviews) | Mid-Market (61.5% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | 

---
## Top Pros & Cons

### Cisco Security Services

**Not enough data**

### eSentire

Pros:
- Response Time (29 reviews)
- Customer Support (24 reviews)

Cons:
- Communication Issues (15 reviews)
- Expensive (8 reviews)

---
## Ratings Comparison
| Rating | Cisco Security Services | eSentire | 
|---|---|---|
  | **Meets Requirements** | Not enough data | 9.2 (204 reviews) | 
  | **Ease of Use** | Not enough data | 8.8 (203 reviews) | 
  | **Ease of Setup** | Not enough data | 8.6 (170 reviews) | 
  | **Ease of Admin** | Not enough data | 8.8 (150 reviews) | 
  | **Quality of Support** | Not enough data | 9.2 (203 reviews) | 
  | **Quality of Work** | 8.3 (10 reviews) | Not enough data | 
  | **Responsiveness** | 8.3 (11 reviews) | 9.7 (30 reviews) | 
  | **Expertise of Team** | 8.3 (11 reviews) | 9.6 (30 reviews) | 
  | **Execution Ability** | 8.7 (10 reviews) | 9.3 (29 reviews) | 
  | **Communication Skills** | 8.5 (11 reviews) | 9.5 (30 reviews) | 
  | **Professionalism** | 8.8 (11 reviews) | 9.9 (30 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (12 reviews) | 9.4 (180 reviews) | 
  | **Product Direction (% positive)** | Not enough data | 9.5 (199 reviews) | 

---
## Pricing

### Cisco Security Services

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### eSentire

#### Entry-Level Pricing

Plan: Atlas Essentials

Price: Contact Us

Description: Entry level for foundational MDR coverage. Experience Next Level MDR with full SOC and threat hunting expertise, meet compliance mandates and engage with our experts for an annual business review. 

Key Features:
- Threat Intelligence Feed or Network Service with Sensor(s) 
- eSentire Atlas Endpoint Agent  
- Up to 500 Endpoints  

[Browse all 3 editions](https://www.g2.com/products/esentire/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Security and Privacy Services

| Product | Score | Reviews |
|---|---|---|
| **Cisco Security Services** | N/A | N/A |
| **eSentire** | N/A | N/A |

#### Planning

| Feature | Cisco Security Services | eSentire | 
|---|---|---|
| **Needs Assessment** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **Stayed within Budget** | Not enough data | Not enough data | 
| **Statement of Work** | Not enough data | Not enough data | 
| **Best Practices** | Not enough data | Not enough data | 

#### Delivery

| Feature | Cisco Security Services | eSentire | 
|---|---|---|
| **Technical Expertise** | Not enough data | Not enough data | 
| **Met Deadlines** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Project Updates** | Not enough data | Not enough data | 
| **Scope Management** | Not enough data | Not enough data | 
| **Roll-out** | Not enough data | Not enough data | 

### Managed Detection and Response (MDR)

| Product | Score | Reviews |
|---|---|---|
| **Cisco Security Services** | N/A | N/A |
| **eSentire** | 8.8/10 | 150 |

#### Platform Features

| Feature | Cisco Security Services | eSentire | 
|---|---|---|
| **24/7 support** | Not enough data | 9.5 (144 reviews) | 
| **Proactive report alerts** | Not enough data | 9.3 (147 reviews) | 
| **Application  control** | Not enough data | 8.2 (127 reviews) | 
| **Proactive threat hunting** | Not enough data | 9.1 (136 reviews) | 
| **Rapid response time** | Not enough data | 9.2 (142 reviews) | 
| **Customizeable reports** | Not enough data | 8.3 (130 reviews) | 
| **Managed Services** | Not enough data | 9.2 (52 reviews) | 

#### Automation Capabilities

| Feature | Cisco Security Services | eSentire | 
|---|---|---|
| **Automated remediation** | Not enough data | 8.6 (130 reviews) | 
| **Automated investigation** | Not enough data | 8.9 (132 reviews) | 
| **AI Agents** | Not enough data | 7.5 (38 reviews) | 

### B2B Services

| Product | Score | Reviews |
|---|---|---|
| **Cisco Security Services** | N/A | N/A |
| **eSentire** | N/A | N/A |

#### Team Quality

| Feature | Cisco Security Services | eSentire | 
|---|---|---|
| **Change Management Skills** | Not enough data | Not enough data | 
| **Executive Presence** | Not enough data | Not enough data | 
| **Vertical Expertise** | Not enough data | Not enough data | 
| **Technology Partnerships** | Not enough data | Not enough data | 

---
## Categories

**Unique to Cisco Security Services (6):** [Vulnerability Assessment Services Providers](https://www.g2.com/categories/vulnerability-assessment-services), [Threat Intelligence Services Providers](https://www.g2.com/categories/threat-intelligence-services), [Managed Security Services Providers (MSSPs)](https://www.g2.com/categories/managed-security-services-mssp), [IT Compliance Services Providers](https://www.g2.com/categories/it-compliance-services), [Incident Response Services Providers](https://www.g2.com/categories/incident-response-services), [Cybersecurity Consulting Services](https://www.g2.com/categories/cybersecurity-consulting)

**Unique to eSentire (1):** [Managed Detection and Response (MDR)  Software](https://www.g2.com/categories/managed-detection-and-response-mdr)


---
## Reviewer Demographics

### By Company Size

| Segment | Cisco Security Services | eSentire | 
|---|---|---|
| **Small-Business** | 15.4% | 14.4% | 
| **Mid-Market** | 30.8% | 61.5% | 
| **Enterprise** | 53.8% | 24.1% | 

### By Industry

#### Cisco Security Services

- **Information Technology and Services:** 30.8%
- **Computer & Network Security:** 15.4%
- **Airlines/Aviation:** 15.4%
- **Medical Practice:** 7.7%
- **Management Consulting:** 7.7%
- **Hospital & Health Care:** 7.7%
- **Computer Networking:** 7.7%
- **Business Supplies and Equipment:** 7.7%

#### eSentire

- **Financial Services:** 22.6%
- **Legal Services:** 11.7%
- **Information Technology and Services:** 8.3%
- **Investment Management:** 6.0%
- **Hospital & Health Care:** 4.5%
- **Law Practice:** 4.5%
- **Manufacturing:** 3.4%
- **Insurance:** 3.4%
- **Real Estate:** 2.6%
- **Accounting:** 1.9%
- **Other:** 31.2%

---
## Alternatives

### Alternatives to Cisco Security Services

- [Microsoft Defender Experts for XDR](https://www.g2.com/products/microsoft-defender-experts-for-xdr/reviews) — 4.6/5 stars (17 reviews)
- [Sophos Professional Services](https://www.g2.com/products/sophos-professional-services/reviews) — 4.5/5 stars (17 reviews)
- [Insight Assurance](https://www.g2.com/products/insight-assurance/reviews) — 4.8/5 stars (134 reviews)
- [SHI](https://www.g2.com/products/shi/reviews) — 4.7/5 stars (119 reviews)
- [Johanson Group](https://www.g2.com/products/johanson-group/reviews) — 4.9/5 stars (104 reviews)
- [RSA Services](https://www.g2.com/products/rsa-services/reviews) — 4.6/5 stars (45 reviews)
- [OneNeck IT Solutions](https://www.g2.com/products/oneneck-it-solutions/reviews) — 4.6/5 stars (26 reviews)
- [Atom Assurances Services](https://www.g2.com/products/atom-assurances-services/reviews) — 4.7/5 stars (80 reviews)
- [Rapid7 Security Services](https://www.g2.com/products/rapid7-security-services/reviews) — 3.5/5 stars (12 reviews)
- [Check Point Infinity Global Services](https://www.g2.com/products/check-point-infinity-global-services/reviews) — 4.6/5 stars (26 reviews)

### Alternatives to eSentire

- [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) — 4.7/5 stars (279 reviews)
- [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) — 4.7/5 stars (504 reviews)
- [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) — 4.7/5 stars (258 reviews)
- [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) — 4.9/5 stars (885 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (439 reviews)
- [Cynet](https://www.g2.com/products/cynet/reviews) — 4.7/5 stars (251 reviews)
- [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1086 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1406 reviews)
- [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) — 4.6/5 stars (970 reviews)
- [Rapid7 Managed Detection and Response Services](https://www.g2.com/products/rapid7-managed-detection-and-response-services/reviews) — 4.4/5 stars (8 reviews)

---
## Top Discussions

### Cisco Security Services

No discussions available for this product.

### eSentire

- Title: [What is managed detection and response?](https://www.g2.com/discussions/what-is-managed-detection-and-response) — 2 comments
  > **Top comment:** "Multi signal treat detection and mitigation "
- Title: [What is MDR managed detection and response?](https://www.g2.com/discussions/what-is-mdr-managed-detection-and-response) — 2 comments
  > **Top comment:** "MDR (managed detection and response) is a method or service whereas a third party vendor installs a monitoring solution to detect any malicious code or..."
- Title: [What does MDR mean?](https://www.g2.com/discussions/what-does-mdr-mean) — 1 comment
  > **Top comment:** "Managed Detection Response"
- Title: [What is managed detection and response?](https://www.g2.com/discussions/esentire-what-is-managed-detection-and-response) — 1 comment
  > **Top comment:** "Managed Detection and Response (MDR) Explained

When a threat actor targets your organization to gain access in your environment and deploy a crippling..."
- Title: [How does eSentire work?](https://www.g2.com/discussions/how-does-esentire-work) — 1 comment
  > **Top comment:** "Not all MDR is created equal. eSentire is the Authority in Managed Detection and Response, protecting the critical data and applications of 1200+..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cisco-security-services-vs-esentire)