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Compare Cisco Hosted Collaboration Solution and Webex Calling 
At a Glance
Market Segments
Enterprise (50.0% of reviews)
Mid-Market (41.0% of reviews)
Entry-Level Pricing
No pricing available
$0 user/mo
Cisco Hosted Collaboration Solution
Star Rating
(12)4.0 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cisco Hosted Collaboration SolutionWebex Calling
Star Rating
(623)4.5 out of 5
Market Segments
Mid-Market (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0 user/mo
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Webex Calling excels in user satisfaction, boasting a higher overall rating compared to Cisco Hosted Collaboration Solution. Users appreciate the platform's reliability and seamless integration, allowing them to manage calling, messaging, and meetings from a single application.
- According to verified reviews, Webex Calling's setup process is notably straightforward, with many users highlighting how simple and intuitive the onboarding experience is. In contrast, Cisco's implementation is perceived as more challenging, with some users mentioning configuration difficulties.
- Users say that Webex Calling provides impressive features like real-time call monitoring and analysis, which enhance team performance and call quality. This level of functionality is often praised, while Cisco's offerings, although solid, do not receive the same level of enthusiasm for advanced features.
- Reviewers mention that both platforms offer strong support, but Webex Calling edges out with a slightly higher quality of support rating. Users have noted that Cisco's support can be inconsistent, especially for larger deployments, while Webex's support is described as more responsive and effective.
- G2 reviewers highlight that Webex Calling is particularly favored by mid-market companies, reflecting its adaptability and user-friendly design. In contrast, Cisco Hosted Collaboration Solution is more commonly used in enterprise settings, which may not align with the needs of smaller organizations.
- According to recent user feedback, Cisco's strengths lie in its voice quality and security features, with users noting that it provides best-in-class voice functionality and secure remote access. However, Webex Calling's overall user experience and feature set make it a more appealing choice for many looking for a comprehensive collaboration solution.
Pricing
Entry-Level Pricing
Cisco Hosted Collaboration Solution
No pricing availableWebex Calling
Basic Plan
$0
user/mo
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen sharing
Free Trial
Cisco Hosted Collaboration Solution
No trial information availableWebex Calling
No trial information availableRatings
Meets Requirements
9.1
11
9.2
496
Ease of Use
8.2
12
9.1
498
Ease of Setup
6.2
7
8.8
206
Ease of Admin
Not enough data
8.7
92
Quality of Support
8.8
10
8.9
467
Has the product been a good partner in doing business?
Not enough data
8.8
92
Product Direction (% positive)
6.8
11
9.2
486
Features by Category
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.9
24
Not enough data
8.8
27
Not enough data
8.9
24
Not enough data
8.8
25
Not enough data
8.8
24
Not enough data
8.7
25
Not enough data
9.0
25
Generative AI
Not enough data
8.7
23
Workforce Management
Not enough data
8.8
24
Not enough data
8.2
23
Call Center Infrastructure (CCI)
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
8.8
7
Administrative
Not enough data
8.9
25
Not enough data
9.1
25
Basic Communication - Cloud PBX
Not enough data
9.3
27
Not enough data
9.3
27
Not enough data
9.3
27
Not enough data
8.8
27
Not enough data
9.2
30
Not enough data
9.3
28
Advanced Features - Cloud PBX
Not enough data
8.8
24
Not enough data
8.0
25
Not enough data
8.8
28
Not enough data
8.3
26
Platform Basics - VoIP Providers
Not enough data
8.6
46
Not enough data
8.6
48
Not enough data
8.7
46
Not enough data
8.5
51
Not enough data
8.6
45
Not enough data
8.6
45
Basic Communication
8.1
9
9.3
363
|
Verified
7.9
8
9.1
341
|
Verified
9.0
8
9.0
337
|
Verified
7.6
9
8.9
331
7.6
9
9.1
354
|
Verified
8.1
9
9.0
340
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.3
40
Not enough data
8.5
41
Not enough data
8.5
41
Not enough data
8.4
41
Access
8.5
8
9.0
314
8.3
8
8.8
310
6.7
8
9.0
310
|
Verified
Advanced Features
8.8
8
8.7
322
8.1
7
8.8
318
7.9
8
9.0
318
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
8.5
9
Not enough data
7.9
8
Not enough data
8.3
8
Extensions
Not enough data
9.2
134
|
Verified
Not enough data
9.3
136
|
Verified
Not enough data
9.3
104
Features
Not enough data
9.2
134
Not enough data
9.1
104
Not enough data
9.1
142
|
Verified
Not enough data
9.4
144
|
Verified
Not enough data
9.4
143
|
Verified
Not enough data
9.0
135
Categories
Categories
Shared Categories
Cisco Hosted Collaboration Solution and Webex Calling are categorized as VoIP Providers, UCaaS Platforms, and Call Center Infrastructure (CCI)
Unique Categories
Cisco Hosted Collaboration Solution is categorized as Contact Center and Video Conferencing
Webex Calling is categorized as Cloud PBX Platforms
Reviews
Reviewers' Company Size
Cisco Hosted Collaboration Solution
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Calling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Sporting Goods
8.3%
Non-Profit Organization Management
8.3%
Medical Devices
8.3%
Media Production
8.3%
Other
41.7%
Information Technology and Services
26.6%
Consumer Services
6.0%
Computer Software
6.0%
Telecommunications
5.5%
Marketing and Advertising
3.8%
Other
52.0%
Discussions
Cisco Hosted Collaboration Solution has no discussions with answers
What are the benefits of Cisco Cloud Calling?
2 Comments
G2
I really liked how clear the sound is and there is no sound lag from the person we are calling.Read more
Which platform is Cisco Webex calling based upon?
2 Comments
DK
Cisco unified communication manager Read more
Is Webex calling free?
2 Comments
SD
There is a free version of Cisco Webex that provides basic meeting capabilities, but for more advanced features, larger meetings, and business-oriented...Read more
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