Link copied to clipboard # Cisco Hosted Collaboration Solution vs Webex Calling Comparison - What are their main differences? Share [ Export ](/compare/cisco-hosted-collaboration-solution/webex-calling/export.csv) Cisco Hosted Collaboration...Webex Calling[+ Add Product](#) Pricing **Cisco Hosted Collaboration Solution** No pricing available **Webex Calling** **$0** user/mo · Basic Plan **Pricing Insights** from reviews Time to Implement **Cisco Hosted Collaboration Solution** Not enough reviews yet **Webex Calling** 3 months Based on 7 responses Return on Investment **Cisco Hosted Collaboration Solution** Not enough reviews yet **Webex Calling** 13 months Based on 7 responses Perceived Cost **Cisco Hosted Collaboration Solution** Not enough reviews yet **Webex Calling** $$$$$ Average Discount **Cisco Hosted Collaboration Solution** Not enough reviews yet **Webex Calling** 23% ![Cisco Hosted Collaboration Solution](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ecf523fd4952f902ef8bda930ac59211/cisco-hosted-collaboration-solution.png "Cisco Hosted Collaboration Solution") ![Webex Calling](https://images.g2crowd.com/uploads/product/hd_favicon/19f6fb8cb90b33e10a8a01dbbd84cfb6/webex-calling.svg "Webex Calling") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Cisco Hosted Collaboration Solution** [ Features (1) ](https://www.g2.com/products/cisco-hosted-collaboration-solution/reviews?filters%5Bsentiment_snippet%5D=1572604&qs=pros-and-cons#reviews)[ Options Variety (1) ](https://www.g2.com/products/cisco-hosted-collaboration-solution/reviews?filters%5Bsentiment_snippet%5D=1572683&qs=pros-and-cons#reviews) **Webex Calling** [ Ease of Use (69) ](https://www.g2.com/products/webex-calling/reviews?filters%5Bsentiment_snippet%5D=1400793&qs=pros-and-cons#reviews)[ Reliability (50) ](https://www.g2.com/products/webex-calling/reviews?filters%5Bsentiment_snippet%5D=1403403&qs=pros-and-cons#reviews)[ Complex Processes (18) ](https://www.g2.com/products/webex-calling/reviews?filters%5Bsentiment_snippet%5D=1401369&qs=pros-and-cons#reviews)[ Lack of Intuitiveness (18) ](https://www.g2.com/products/webex-calling/reviews?filters%5Bsentiment_snippet%5D=1400632&qs=pros-and-cons#reviews) Integrations **Cisco Hosted Collaboration Solution** Not enough data **Webex Calling** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3535f71b2a0f16cb37247f249d1d534c/salesforce-agentforce.jpeg "Product Avatar Image") Salesforce Agentforce ](https://www.g2.com/products/salesforce-agentforce/reviews)[ View all ](https://www.g2.com/products/webex-calling/integrations) Screenshots **Cisco Hosted Collaboration Solution** No screenshot available **Webex Calling** ![Webex Calling screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1331408/In-Call-_1_.png) **Ratings** from reviews Meets Requirements **Cisco Hosted Collaboration Solution** 9.1 9.111 **Webex Calling** 9.2 9.2513 Ease of Use **Cisco Hosted Collaboration Solution** 8.2 8.212 **Webex Calling** 9.1 9.1516 Ease of Setup **Cisco Hosted Collaboration Solution** 6.2 6.27 **Webex Calling** 8.8 8.8228 Ease of Admin **Cisco Hosted Collaboration Solution** Not enough data **Webex Calling** 8.7 8.796 Quality of Support **Cisco Hosted Collaboration Solution** 8.8 8.810 **Webex Calling** 8.9 8.9485 Has the product been a good partner in doing business? **Cisco Hosted Collaboration Solution** Not enough data **Webex Calling** 8.8 8.896 Product Direction (% positive) **Cisco Hosted Collaboration Solution** 6.8 6.811 **Webex Calling** 9.1 9.1498 **Features** ratings from reviews VoIP Providers 8.1 9 8.7 426 UCaaS Platforms Not enough data 8.9 164 Cloud PBX Platforms Not enough data 9.0 37 Call Center Infrastructure (CCI) Not enough data 8.8 30 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 16.7% Mid-Market(51-1000 emp.) 33.3% Enterprise(\> 1000 emp.) 50.0% Small-Business(50 or fewer emp.) 16.7% Mid-Market(51-1000 emp.) 33.3% Enterprise(\> 1000 emp.) 50.0% Small-Business(50 or fewer emp.) 30.3% Mid-Market(51-1000 emp.) 40.5% Enterprise(\> 1000 emp.) 29.2% Small-Business(50 or fewer emp.) 30.3% Mid-Market(51-1000 emp.) 40.5% Enterprise(\> 1000 emp.) 29.2% **Reviewers' Industry** [![Cisco Hosted Collaboration Solution](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ecf523fd4952f902ef8bda930ac59211/cisco-hosted-collaboration-solution.png "Cisco Hosted Collaboration Solution")](https://www.g2.com/products/cisco-hosted-collaboration-solution/reviews) Cisco Hosted Collaboration Solution Information Technology and Services 25.0% Sporting Goods 8.3% Non-Profit Organization Management 8.3% Medical Devices 8.3% Media Production 8.3% Other 41.7% [![Webex Calling](https://images.g2crowd.com/uploads/product/hd_favicon/19f6fb8cb90b33e10a8a01dbbd84cfb6/webex-calling.svg "Webex Calling")](https://www.g2.com/products/webex-calling/reviews) Webex Calling Information Technology and Services 25.6% Computer Software 5.8% Consumer Services 5.5% Telecommunications 5.4% Marketing and Advertising 3.4% Other 54.2% Alternatives **Cisco Hosted Collaboration Solution Alternatives** ![GoTo Connect](https://images.g2crowd.com/uploads/product/hd_favicon/00b3f9d992d71d88395014c459797575/goto-connect.svg "GoTo Connect") [ GoTo Connect ](/products/goto-connect/reviews) ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") [ Genesys Cloud CX ](/products/genesys-cloud-cx/reviews) ![NICE CXone](https://images.g2crowd.com/uploads/product/hd_favicon/7bd619f3d579628eacc5bbf828c6f8f3/nice-cxone.svg "NICE CXone") [ NiCE CXone ](/products/nice-cxone/reviews) ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") [ RingEX ](/products/ringex/reviews) **Webex Calling Alternatives** ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") [ RingEX ](/products/ringex/reviews) ![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX") [ 3CX ](/products/3cx/reviews) ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva") [ Nextiva ](/products/nextiva/reviews) ![GoTo Connect](https://images.g2crowd.com/uploads/product/hd_favicon/00b3f9d992d71d88395014c459797575/goto-connect.svg "GoTo Connect") [ GoTo Connect ](/products/goto-connect/reviews) ## Cisco Hosted Collaboration... vs Webex Calling FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Cisco Hosted Collaboration... vs Webex Calling? Webex Calling stands out from Cisco Hosted Collaboration Solution with a higher G2 rating, easier setup, and more favorable reviewer sentiment on reliability and ease of use. | [Cisco Hosted Collaboration...](https://www.g2.com/products/cisco-hosted-collaboration-solution/reviews) | [Webex Calling](https://www.g2.com/products/webex-calling/reviews) | | --- | --- | | 4.0/5 (12 reviews) | 4.5/5 (636 reviews) | | — | Mid-Market | | 6.2 | 8.8 | | 8.8 | 8.9 | | Reliability | Ease of Use | ### How do the pricing models of Cisco Hosted Collaboration... and Webex Calling compare? Webex Calling is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions. - **Cisco Hosted Collaboration Solution:** In recent reviews, several reviewers cite high setup costs and complexity as drawbacks, with some noting it is "very expensive" and can require significant technical expertise. - **Webex Calling:** Reviewers describe Webex Calling as offering strong value, with one noting that switching to an OPEX model cut yearly telephony costs by about 42% and eliminated maintenance contracts, despite some mentioning that per-user pricing is high compared to other options. - **Switching reasons:** Multiple reviewers mention switching to Webex Calling for lower infrastructure costs, easier administration, and improved cost control compared to legacy or on-premise solutions. ### What are the best alternatives to Cisco Hosted Collaboration... and Webex Calling? The top 3 alternatives to Cisco Hosted Collaboration Solution and Webex Calling are RingEX, GoTo Connect, and 3CX. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Cisco Hosted Collaboration...](https://www.g2.com/products/cisco-hosted-collaboration-solution/reviews) | 4.0/5 (12 reviews) | — | High setup cost and complexity noted in recent reviews | Reliability | | [Webex Calling](https://www.g2.com/products/webex-calling/reviews) | 4.5/5 (636 reviews) | Mid-Market | Reviewers highlight strong value and cost savings | Ease of Use | | [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5 (1436 reviews) | Small-Business | — | — | | [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) | 4.4/5 (1415 reviews) | Small-Business | — | — | | [3CX](https://www.g2.com/products/3cx/reviews) | 4.4/5 (547 reviews) | Mid-Market | — | — | ### Which VoIP Providers features should I prioritize when comparing Cisco Hosted Collaboration... and Webex Calling? Buyers comparing Cisco Hosted Collaboration Solution and Webex Calling should prioritize ease of setup, ease of use, reliability, integrations, and call quality. - **Ease of Setup:** Cisco Hosted Collaboration Solution scores 6.2, while Webex Calling scores 8.8. - **Ease of Use:** Cisco Hosted Collaboration Solution scores 8.2; Webex Calling scores 9.1, with 69 all-time reviewer mentions for ease of use. - **Reliability:** Cisco Hosted Collaboration Solution is cited for reliability in recent reviews; Webex Calling has 50 all-time reviewer mentions for reliability. - **Integrations:** Webex Calling is mentioned in 30 reviews for integrations, including Microsoft 365 and the Webex Suite. - **Call Quality:** Webex Calling is cited in 41 reviews for call quality, with multiple reviewers highlighting clear and stable calls. ### What are the pros and cons of Cisco Hosted Collaboration... vs Webex Calling? Cisco Hosted Collaboration Solution's headline strength is reliability, while Webex Calling is most praised for ease of use. - **Cisco Hosted Collaboration Solution strengths:** Reliability is cited as a key benefit, with reviewers noting robust security and scalability. - **Cisco Hosted Collaboration Solution trade-offs:** Reviewers frequently mention high setup cost, complexity in deployment and customization, and the need for significant technical expertise. - **Webex Calling strengths:** Ease of use (69 all-time mentions), reliability (50 mentions), call quality (41 mentions), integrations (30 mentions), and easy setup (22 mentions) are consistently highlighted. Reviewers also note strong value and cost savings, especially when migrating from legacy systems. - **Webex Calling trade-offs:** Some reviewers mention complex processes (18 mentions), lack of intuitiveness (18 mentions), and occasional issues with the admin portal or reporting features. ### Is Cisco Hosted Collaboration... or Webex Calling better for small businesses? Webex Calling is the better fit for small businesses, with a strong presence in the Mid-Market segment and reviewer sentiment highlighting ease of use and cost savings. - **Cisco Hosted Collaboration Solution:** No segment data available; reviewers note complexity and high setup costs, which may be challenging for small businesses. - **Webex Calling:** Largest segment is Mid-Market; reviewers highlight easy setup, strong value, and reduced infrastructure needs, making it attractive for small and growing businesses. ### Which VoIP Providers platform has better integrations? Webex Calling is favored by reviewers for integrations, with more frequent mentions and support for major platforms. - **Cisco Hosted Collaboration Solution:** No recent reviewer-cited integrations. - **Webex Calling:** Integrations with the Webex Suite (6 all-time mentions) and Microsoft 365 (4 all-time mentions) are highlighted in reviews. ### How do Cisco Hosted Collaboration... and Webex Calling compare on customer support? Webex Calling and Cisco Hosted Collaboration Solution are rated at parity on Quality of Support, with scores of 8.9 and 8.8 respectively. - **Cisco Hosted Collaboration Solution:** Reviewers describe support as "exceptional" and "acceptable," though some note challenges with third-party vendor support and setup complexity. - **Webex Calling:** Reviewers frequently mention responsive and helpful support, with 23 all-time mentions for customer support and several citing quick resolution of issues. ### Which is easier to implement, Cisco Hosted Collaboration... or Webex Calling? Webex Calling is easier to implement, with a 2.6-point higher Ease of Setup score (8.8 vs 6.2). - **Cisco Hosted Collaboration Solution:** Reviewers cite complex setup, high initial costs, and the need for technical expertise as barriers to implementation. - **Webex Calling:** Reviewers highlight quick and straightforward setup, with many noting that onboarding new users and migrating from legacy systems is efficient and requires minimal training. ### Which product has better Phone Calls? Webex Calling is the stronger performer for Phone Calls, with higher reviewer satisfaction and more frequent positive mentions. - **Cisco Hosted Collaboration Solution:** Reviewers note good voice quality and reliability, but mention occasional delays and complexity in setup. - **Webex Calling:** Scores 9.1 for Ease of Use and is cited in 41 reviews for call quality, with reviewers consistently praising clear, stable, and reliable phone calls.