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At a Glance
Market Segments
Enterprise (50.0% of reviews)
Mid-Market (41.0% of reviews)
Entry-Level Pricing
No pricing available
$0 user/mo
Cisco Hosted Collaboration Solution
Star Rating
(12)4.0 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cisco Hosted Collaboration SolutionWebex Calling
Star Rating
(608)4.5 out of 5
Market Segments
Mid-Market (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0 user/mo
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Cisco Hosted Collaboration Solution excels in scalability with a score of 9.5, making it a preferred choice for larger enterprises looking to expand their communication capabilities. In contrast, Webex Calling, while still strong, has a slightly lower scalability score of 9.1.
- Reviewers mention that Webex Calling shines in ease of use, scoring 9.2 compared to Cisco's 8.2. This user-friendly interface is particularly appreciated by mid-market companies that prioritize quick adoption and minimal training.
- G2 users highlight the superior mobile accessibility of Webex Calling, which scored 9.4, allowing users to stay connected on the go. Cisco's mobile access score of 9.0, while good, does not match the flexibility offered by Webex.
- Users on G2 report that Cisco's security and compliance features are robust, earning a score of 9.5, which is crucial for enterprises handling sensitive data. Webex Calling, while secure, has a slightly lower score of 9.1 in this area.
- Reviewers say that Webex Calling's video conferencing capabilities are particularly strong, with a score of 9.1, making it a favorite for teams that rely heavily on virtual meetings. Cisco's video calls score of 7.9 indicates room for improvement in this feature.
- Users report that Cisco Hosted Collaboration Solution offers excellent call management features, scoring 9.7, which is essential for organizations needing efficient call handling. Webex Calling also performs well in this area but with a slightly lower score of 9.3.
Pricing
Entry-Level Pricing
Cisco Hosted Collaboration Solution
No pricing availableWebex Calling
Basic Plan
$0
user/mo
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen sharing
Free Trial
Cisco Hosted Collaboration Solution
No trial information availableWebex Calling
No trial information availableRatings
Meets Requirements
9.1
11
9.2
482
Ease of Use
8.2
12
9.2
484
Ease of Setup
6.2
7
8.8
193
Ease of Admin
Not enough data
8.6
90
Quality of Support
8.8
10
8.9
453
Has the product been a good partner in doing business?
Not enough data
8.8
90
Product Direction (% positive)
6.8
11
9.2
472
Features by Category
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.9
24
Not enough data
8.9
25
Not enough data
8.9
24
Not enough data
8.8
25
Not enough data
8.8
24
Not enough data
8.7
25
Not enough data
9.0
25
Generative AI
Not enough data
8.7
23
Workforce Management
Not enough data
8.8
24
Not enough data
8.2
23
Call Center Infrastructure (CCI)
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
8.8
7
Administrative
Not enough data
8.9
25
Not enough data
9.1
25
Basic Communication - Cloud PBX
Not enough data
9.3
25
Not enough data
9.3
25
Not enough data
9.3
25
Not enough data
8.8
24
Not enough data
9.3
25
Not enough data
9.2
24
Advanced Features - Cloud PBX
Not enough data
8.8
24
Not enough data
8.2
24
Not enough data
8.6
25
Not enough data
8.4
25
Platform Basics - VoIP Providers
Not enough data
8.7
44
Not enough data
8.8
45
Not enough data
8.6
45
Not enough data
8.5
46
Not enough data
8.6
44
Not enough data
8.7
44
Basic Communication
8.1
9
9.3
354
|
Verified
7.9
8
9.1
334
|
Verified
9.0
8
9.0
330
|
Verified
7.6
9
8.9
327
7.6
9
9.1
349
|
Verified
8.1
9
9.0
337
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.2
39
Not enough data
8.6
40
Not enough data
8.4
39
Not enough data
8.5
40
Access
8.5
8
9.0
312
8.3
8
8.8
309
6.7
8
9.0
308
|
Verified
Advanced Features
8.8
8
8.7
320
8.1
7
8.9
316
7.9
8
9.0
315
Agentic AI - UCaaS Platforms
Not enough data
7.9
7
Not enough data
8.8
7
Not enough data
8.1
7
Not enough data
8.3
7
Extensions
Not enough data
9.2
133
|
Verified
Not enough data
9.3
135
|
Verified
Not enough data
9.3
103
Features
Not enough data
9.2
133
Not enough data
9.1
103
Not enough data
9.1
140
|
Verified
Not enough data
9.4
141
|
Verified
Not enough data
9.4
139
|
Verified
Not enough data
9.0
133
Categories
Categories
Shared Categories
Cisco Hosted Collaboration Solution and Webex Calling are categorized as VoIP Providers, UCaaS Platforms, and Call Center Infrastructure (CCI)
Unique Categories
Cisco Hosted Collaboration Solution is categorized as Contact Center and Video Conferencing
Webex Calling is categorized as Cloud PBX Platforms
Reviews
Reviewers' Company Size
Cisco Hosted Collaboration Solution
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Calling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Sporting Goods
8.3%
Non-Profit Organization Management
8.3%
Medical Devices
8.3%
Media Production
8.3%
Other
41.7%
Information Technology and Services
26.7%
Computer Software
6.2%
Consumer Services
5.8%
Telecommunications
5.5%
Marketing and Advertising
3.8%
Other
52.1%
Discussions
Cisco Hosted Collaboration Solution has no discussions with answers
What are the benefits of Cisco Cloud Calling?
2 Comments
G2
I really liked how clear the sound is and there is no sound lag from the person we are calling.Read more
Which platform is Cisco Webex calling based upon?
2 Comments
DK
Cisco unified communication manager Read more
Is Webex calling free?
2 Comments
SD
There is a free version of Cisco Webex that provides basic meeting capabilities, but for more advanced features, larger meetings, and business-oriented...Read more
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