Compare Cisco Webex Support and LogMeIn Resolve 
At a Glance
Market Segments
Enterprise (47.6% of reviews)
Mid-Market (42.0% of reviews)
Entry-Level Pricing
No pricing available
$29.00 25 endpoints; unlimited agents
Cisco Webex Support
Star Rating
(43)4.2 out of 5
Market Segments
Enterprise (47.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cisco Webex SupportLogMeIn Resolve
Star Rating
(448)4.3 out of 5
Market Segments
Mid-Market (42.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 25 endpoints; unlimited agents
Free Trial is available
Browse all 4 pricing plansCisco Webex Support vs LogMeIn Resolve
- Reviewers felt that LogMeIn Resolve meets the needs of their business better than Cisco Webex Support.
- When comparing quality of ongoing product support, reviewers felt that Cisco Webex Support is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of LogMeIn Resolve over Cisco Webex Support.
Pricing
Entry-Level Pricing
Cisco Webex Support
No pricing availableLogMeIn Resolve
Starter
$29.00
25 endpoints; unlimited agents
Secure unattended access of managed Windows, Mac, and Android devices.
- Unattended Remote Access
- AI-Enhanced Knowledge Base
- Terminal Access
Free Trial
Cisco Webex Support
No trial information availableLogMeIn Resolve
Free Trial is available
Ratings
Meets Requirements
8.6
24
9.0
362
Ease of Use
8.7
26
8.9
363
Ease of Setup
8.6
6
8.8
195
Ease of Admin
Not enough data
8.8
179
Quality of Support
8.8
22
8.7
312
Has the product been a good partner in doing business?
Not enough data
8.7
167
Product Direction (% positive)
7.1
24
7.9
351
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.3
21
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
9.3
22
Not enough data
9.1
20
Not enough data
8.6
20
Not enough data
8.2
20
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
Not enough data
9.5
25
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
6
9.2
83
8.9
6
9.0
77
8.6
6
8.9
63
Not enough data
8.8
69
Not enough data
8.6
68
Not enough data
8.5
70
Maintenance
Not enough data
8.9
70
Not enough data
8.4
48
Communication
9.7
6
8.8
66
Not enough data
7.9
46
9.3
5
8.2
48
9.0
5
8.5
49
Security
Not enough data
8.6
51
Not enough data
8.3
51
Device Support
9.3
5
8.5
59
9.3
5
8.6
57
9.0
5
8.4
59
Performance
Not enough data
8.3
59
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.7
8
Incident Management
Not enough data
8.5
59
Not enough data
8.2
60
Not enough data
8.3
62
Not enough data
8.2
62
Not enough data
8.1
56
Reporting
Not enough data
8.3
73
Not enough data
8.2
72
Not enough data
8.4
58
Access & Usability
Not enough data
8.1
73
Not enough data
8.7
72
Not enough data
8.1
59
Not enough data
8.5
65
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.6
7
Operating System
Not enough data
9.3
7
Not enough data
8.7
5
Not enough data
8.3
7
Management
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.6
6
Security
Not enough data
8.6
6
Not enough data
9.3
7
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
7.8
6
8.5
79
9.2
6
8.1
71
Not enough data
8.3
76
8.9
6
8.3
75
9.2
6
8.1
71
8.3
5
8.4
76
9.2
6
8.5
81
Platform
9.0
5
8.6
72
Not enough data
8.2
68
Not enough data
8.4
72
9.3
5
8.6
83
Security
Not enough data
7.7
60
8.3
5
8.4
76
Not enough data
8.4
70
Categories
Categories
Shared Categories
Cisco Webex Support and LogMeIn Resolve are categorized as Remote Support and Remote Desktop
Unique Categories
Cisco Webex Support has no unique categories
LogMeIn Resolve is categorized as Endpoint Management, Unified Endpoint Management (UEM), Antivirus, Mobile Device Management (MDM), Remote Monitoring & Management (RMM), Patch Management, and Service Desk
Reviews
Reviewers' Company Size
Cisco Webex Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogMeIn Resolve
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Banking
9.5%
Education Management
9.5%
Telecommunications
7.1%
Financial Services
7.1%
Information Technology and Services
7.1%
Other
59.5%
Information Technology and Services
22.5%
Computer Software
10.8%
Hospital & Health Care
7.0%
Construction
3.6%
Computer & Network Security
3.4%
Other
52.7%
Discussions
Cisco Webex Support has no discussions with answers
Is GoToAssist legitimate?
3 Comments
RZ
Yes, of course.Read more
How do I use GoToAssist remote?
1 Comment
JD
GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote...Read more
LogMeIn Resolve has no more discussions with answers
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