# Cirrus Insight vs Zoho CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zoho CRM excels in user experience, with many praising its **intuitive interface** and seamless integration with various outreach applications. Users appreciate how it keeps all sales processes organized in one place, which significantly enhances productivity.
- **Users say** that Cirrus Insight provides excellent real-time updates, ensuring that no communication is missed. This feature is particularly beneficial for users who rely on timely information to manage their schedules effectively.
- **According to verified reviews** , Zoho CRM's implementation process is noted for being quick and straightforward, with users highlighting the **transparent pricing** and ease of setup as major advantages. This contrasts with Cirrus Insight, which, while effective, may not offer the same level of clarity in its pricing structure.
- **Reviewers mention** that while both products offer strong email tracking capabilities, Zoho CRM stands out with its **automation features** that help streamline communication and follow-ups, making it a preferred choice for users looking to enhance their sales engagement.
- **Users highlight** that Cirrus Insight shines in its calendar integration, providing daily updates that help users plan their day effectively. However, some users feel that it lacks the comprehensive task management features that Zoho CRM offers, which can be a drawback for those needing a more robust solution.
- **G2 reviewers note** that while both platforms have their strengths, Zoho CRM's overall satisfaction ratings are higher, reflecting its ability to meet a wider range of user needs, particularly for small businesses looking for a versatile and powerful CRM solution.



| | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 1,510 | 2,933 | 
| **Largest Market Segment** | Mid-Market (46.1% of reviews) | Small-Business (61.6% of reviews) | 
| **Entry Level Price** | $14.00 1 User Per Month | Free | 

---
## Top Pros & Cons

### Cirrus Insight

Pros:
- Salesforce Integration (17 reviews)
- Scheduling (15 reviews)

Cons:
- Missing Features (8 reviews)
- Learning Curve (6 reviews)

### Zoho CRM

Pros:
- Ease of Use (261 reviews)
- Features (169 reviews)

Cons:
- Learning Curve (112 reviews)
- Integration Issues (71 reviews)

---
## Ratings Comparison
| Rating | Cirrus Insight | Zoho CRM | 
|---|---|---|
  | **Meets Requirements** | 8.5 (1389 reviews) | 8.4 (2487 reviews) | 
  | **Ease of Use** | 8.4 (1368 reviews) | 8.3 (2508 reviews) | 
  | **Ease of Setup** | 8.4 (407 reviews) | 8.0 (1278 reviews) | 
  | **Ease of Admin** | 8.4 (337 reviews) | 8.0 (1022 reviews) | 
  | **Quality of Support** | 8.0 (1073 reviews) | 7.6 (2279 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (328 reviews) | 8.0 (997 reviews) | 
  | **Product Direction (% positive)** | 8.0 (1383 reviews) | 8.0 (2414 reviews) | 

---
## Pricing

### Cirrus Insight

#### Entry-Level Pricing

Plan: Salesforce Sync

Price: $14.00 1 User Per Month

Description: Capture all emails, calendar events, and tasks in Salesforce without any manual data entry.

Key Features:
- Standard Bi-Directional or One-Way Sync
- Sync of Emails, Events and Tasks
- Data Stored in Salesforce

[Browse all 4 editions](https://www.g2.com/products/cirrus-insight/pricing)

#### Free Trial

Yes

### Zoho CRM

#### Entry-Level Pricing

Plan: Free Edition

Price: Free

Description: With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.

Key Features:
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities

[Browse all 5 editions](https://www.g2.com/products/zoho-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Zoho CRM** | 8.1/10 | 1973 |

#### Sales Force Automation

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.5 (1663 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 8.3 (876 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.2 (1575 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 8.2 (1638 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 7.8 (1185 reviews) ✓ Verified | 
| **Desktop Integration** | Not enough data | 8.4 (671 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 7.9 (1216 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 8.0 (1208 reviews) ✓ Verified | 
| **Customer Contract Management** | Not enough data | 8.2 (1322 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Email Marketing** | Not enough data | 8.1 (1348 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 7.9 (1304 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 8.4 (1547 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 7.9 (1128 reviews) ✓ Verified | 

#### Customer Support

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Case Management** | Not enough data | 8.0 (1202 reviews) ✓ Verified | 
| **Customer Support Portal** | Not enough data | 7.9 (1204 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 7.9 (1236 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 7.8 (1068 reviews) ✓ Verified | 
| **Support Analytics** | Not enough data | 8.0 (1112 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Reporting** | Not enough data | 8.2 (1515 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.2 (1565 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 8.1 (1054 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 8.1 (1082 reviews) ✓ Verified | 
| **Social Network Integration** | Not enough data | 8.0 (1091 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 8.0 (1201 reviews) ✓ Verified | 

#### Platform

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Customization** | Not enough data | 8.1 (872 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.2 (843 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.4 (859 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.1 (649 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 7.8 (548 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Not enough data | 8.1 (719 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.4 (854 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.1 (662 reviews) ✓ Verified | 

#### Integration

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.3 (651 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.1 (645 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 8.0 (606 reviews) ✓ Verified | 

#### Generative AI

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (180 reviews) | 

#### Agentic AI - CRM

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (67 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (65 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (69 reviews) | 
| **Adaptive Learning** | Not enough data | 8.1 (67 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (66 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (66 reviews) | 
| **Decision Making** | Not enough data | 8.3 (66 reviews) | 

### CPQ

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Zoho CRM** | 7.7/10 | 121 |

#### Configuration - cpq

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Product Catalog** | Not enough data | Feature Not Available | 
| **Guided Selling** | Not enough data | Feature Not Available | 
| **Configuration Rules** | Not enough data | 8.3 (59 reviews) | 
| **Price Configuration** | Not enough data | 8.3 (55 reviews) | 
| **Visual Configuration** | Not enough data | 8.4 (60 reviews) | 

#### Pricing

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Pricing Flexibility** | Not enough data | 8.1 (62 reviews) | 
| **Discounting** | Not enough data | 7.5 (57 reviews) | 
| **Commerical Rules** | Not enough data | 8.1 (56 reviews) | 
| **Terms and Conditions** | Not enough data | 8.4 (58 reviews) | 
| **Approval Workflow** | Not enough data | 8.6 (58 reviews) | 
| **Renewals** | Not enough data | 8.5 (56 reviews) | 

#### Quoting

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Grouping** | Not enough data | 8.4 (58 reviews) | 
| **Version Control** | Not enough data | 8.4 (52 reviews) | 
| **Quote Document Generation** | Not enough data | 8.4 (53 reviews) | 
| **Ordering** | Not enough data | 8.4 (55 reviews) | 
| **Contracts** | Not enough data | 8.6 (52 reviews) | 

#### Admin

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Configuration Ease of Admin** | Not enough data | 8.2 (89 reviews) | 
| **Pricing Administration** | Not enough data | 7.7 (83 reviews) | 
| **Workflow Management** | Not enough data | 8.3 (86 reviews) | 
| **Document Management** | Not enough data | 8.3 (83 reviews) | 

#### Channels

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Mobile User Support** | Not enough data | 8.1 (57 reviews) | 
| **Channel Partner Support** | Not enough data | 7.7 (52 reviews) | 
| **eCommerce** | Not enough data | 8.0 (49 reviews) | 

#### Platform

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **CRM Integration** | Not enough data | 8.4 (89 reviews) | 
| **Integration API** | Not enough data | 8.2 (85 reviews) | 
| **Internationalization** | Not enough data | 8.0 (77 reviews) | 
| **Scalability** | Not enough data | 8.5 (88 reviews) | 
| **Reporting and Dashboards** | Not enough data | 8.4 (90 reviews) | 
| **ERP Integration** | Not enough data | 8.6 (20 reviews) | 

#### Generative AI - cpq

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Dynamic Quoting** | Not enough data | 7.4 (15 reviews) | 
| **Dynamic Pricing** | Not enough data | 7.5 (16 reviews) | 
| **Personalized Sale Recommendations** | Not enough data | 7.7 (16 reviews) | 

### Sales Gamification

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Zoho CRM** | 8.7/10 | 75 |

#### Competition

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Competition Templates** | Not enough data | 8.7 (58 reviews) ✓ Verified | 
| **Custom Competitions** | Not enough data | 8.7 (57 reviews) ✓ Verified | 
| **Team Competitions** | Not enough data | 8.7 (57 reviews) ✓ Verified | 
| **Simultaneous Competitions** | Not enough data | 8.5 (53 reviews) ✓ Verified | 
| **Competition Adjustments** | Not enough data | 8.5 (55 reviews) ✓ Verified | 
| **Awards and Incentives** | Not enough data | 7.9 (18 reviews) | 

#### Agentic AI - Sales Gamification

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Integrations

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **CRM Integration** | Not enough data | 8.9 (61 reviews) ✓ Verified | 
| **Social Collaboration Integration** | Not enough data | 8.8 (59 reviews) | 
| **TV Streaming** | Not enough data | 8.7 (45 reviews) | 

#### Platform

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Reporting** | Not enough data | 8.8 (65 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.9 (64 reviews) ✓ Verified | 
| **Enterprise Scalability** | Not enough data | 8.8 (58 reviews) ✓ Verified | 
| **Data Import & Export Tools** | Not enough data | 8.8 (63 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.8 (63 reviews) ✓ Verified | 

#### Employee Features

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **User Profiles** | Not enough data | 8.9 (66 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 8.8 (68 reviews) ✓ Verified | 
| **Mobile** | Not enough data | 8.8 (68 reviews) ✓ Verified | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Lead Generation

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Zoho CRM** | 8.5/10 | 80 |

#### Lead Facilitation

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Customer-facing Chatbot** | Feature Not Available | 8.4 (72 reviews) | 
| **Lead Qualification** | Not enough data | 8.8 (73 reviews) | 
| **Lead Follow-up** | Not enough data | 8.8 (73 reviews) | 
| **Meeting Scheduling ** | Not enough data | 8.8 (73 reviews) | 

#### Organization

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 8.6 (74 reviews) | 
| **Data Entry** | Not enough data | 8.4 (73 reviews) | 
| **Integrations / APIs** | Not enough data | 8.6 (73 reviews) | 

#### Performance Analysis

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Peformance Tracking** | Not enough data | 8.6 (75 reviews) | 

#### Sales Analysis

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | 8.4 (69 reviews) | 
| **Sales Forecasting ** | Feature Not Available | 8.4 (73 reviews) | 

#### Generative AI

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.3 (27 reviews) | 
| **AI Text Summarization** | Feature Not Available | 8.1 (27 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | 7.8/10 | 332 |
| **Zoho CRM** | 8.2/10 | 170 |

#### Integrated Workflows

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Task Management** | 8.1 (241 reviews) ✓ Verified | 8.7 (160 reviews) | 
| **Email Tracking/Automation** | 8.8 (306 reviews) ✓ Verified | 8.8 (156 reviews) | 
| **Calls and Voice** | Feature Not Available | 8.3 (145 reviews) | 
| **Other Outreach Options ** | 7.5 (146 reviews) ✓ Verified | 8.2 (141 reviews) | 
| **CRM Integration** | 8.8 (287 reviews) ✓ Verified | 8.9 (154 reviews) | 
| **Calendar** | 7.9 (53 reviews) | 8.8 (152 reviews) | 
| **Shared Records** | Feature Not Available | 8.5 (147 reviews) | 

#### Repeatability and Reportability

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Content Management** | 8.0 (195 reviews) ✓ Verified | 8.4 (144 reviews) | 
| **Workflow Management** | 8.3 (225 reviews) ✓ Verified | 8.6 (149 reviews) | 
| **Workflow Performance** | 8.0 (223 reviews) ✓ Verified | 8.6 (142 reviews) | 
| **Sales Coaching and Insights** | 7.8 (173 reviews) ✓ Verified | 8.2 (138 reviews) | 
| **Gamification** | Feature Not Available | 7.9 (120 reviews) | 

#### AI and Automation

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Lead Prioritization** | Feature Not Available | 8.3 (146 reviews) | 
| **Lead Scoring** | Feature Not Available | 8.5 (145 reviews) | 
| **Best Time of Day Scheduling** | Feature Not Available | 8.3 (139 reviews) | 
| **Buyer Intelligence** | Feature Not Available | 8.1 (133 reviews) | 
| **Machine Learning** | 6.7 (33 reviews) | 7.8 (125 reviews) | 

#### Generative AI

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | 6.1 (22 reviews) | 7.5 (69 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (28 reviews) | 
| **Multi-step Planning** | Not enough data | 7.8 (26 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (27 reviews) | 
| **Adaptive Learning** | Not enough data | 7.9 (26 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (27 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (27 reviews) | 
| **Decision Making** | Not enough data | 8.1 (26 reviews) | 

### Quote-to-Cash

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Zoho CRM** | 8.4/10 | 56 |

#### Customer Requirements

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Quoting** | Not enough data | 8.5 (51 reviews) | 
| **Configuration** | Not enough data | 8.5 (50 reviews) | 
| **Pricing** | Not enough data | 8.5 (52 reviews) | 

#### Contracts

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Creation** | Not enough data | 8.5 (50 reviews) | 
| **Negotiation** | Not enough data | 8.2 (47 reviews) | 
| **Execution** | Not enough data | 8.4 (50 reviews) | 

#### Revenue

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Invoicing** | Not enough data | 8.5 (52 reviews) | 
| **Matching** | Not enough data | 8.5 (50 reviews) | 
| **Recognition** | Not enough data | 8.4 (47 reviews) | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Zoho CRM** | 8.4/10 | 106 |

#### Platform Basics

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Templates** | Not enough data | 8.4 (98 reviews) | 
| **Exporting** | Not enough data | 8.6 (93 reviews) | 
| **Multi-user Access and Collaboration** | Not enough data | 8.6 (97 reviews) | 
| **Multiple Personas** | Not enough data | 8.4 (89 reviews) | 
| **Data Analytics ** | Not enough data | 8.8 (57 reviews) | 

#### Agentic AI - Customer Journey Mapping

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (13 reviews) | 

### Client Portal

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Zoho CRM** | 8.7/10 | 89 |

#### Content

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Document Collaboration** | Not enough data | 8.9 (79 reviews) | 
| **Versioning** | Not enough data | 8.6 (76 reviews) | 
| **E-Signature** | Not enough data | 8.5 (76 reviews) | 
| **File Request** | Not enough data | 8.7 (77 reviews) | 
| **Feedback** | Not enough data | 8.6 (74 reviews) | 

#### Collaboration

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Billing and Invoicing** | Not enough data | 8.8 (76 reviews) | 
| **Instant Messaging** | Not enough data | 8.5 (78 reviews) | 
| **Project Management** | Not enough data | 9.0 (80 reviews) | 
| **Analytics** | Not enough data | 9.0 (83 reviews) | 
| **Time Tracking** | Not enough data | 8.7 (78 reviews) | 
| **Mobile Application** | Not enough data | 8.7 (75 reviews) | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Zoho CRM** | 8.5/10 | 44 |

#### Lead Monitoring

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Features** | Not enough data | 9.0 (42 reviews) | 
| **Performance** | Not enough data | 8.9 (42 reviews) | 
| **Identification** | Not enough data | 8.7 (42 reviews) | 

#### Agentic AI - Lead Capture

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.2 (27 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (27 reviews) | 

#### Data Capture

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Mobile** | Not enough data | 8.3 (42 reviews) | 
| **Websites** | Not enough data | 8.5 (42 reviews) | 
| **Social Media** | Not enough data | 8.1 (42 reviews) | 
| **Data** | Not enough data | 8.3 (42 reviews) | 

#### Analytics

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Export/Import** | Not enough data | 9.1 (42 reviews) | 
| **Reporting** | Not enough data | 8.8 (42 reviews) | 

#### Customization

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Forms** | Not enough data | 8.7 (41 reviews) | 
| **Personalization** | Not enough data | 8.6 (41 reviews) | 
| **Templates** | Not enough data | 8.7 (42 reviews) | 
| **Integration** | Not enough data | 8.7 (42 reviews) | 

### Lead-to-Account Matching and Routing

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Matching

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Priority Matching** | Not enough data | Not enough data | 
| **Account Tiebreakers** | Not enough data | Not enough data | 
| **Fuzzy Matching** | Feature Not Available | Not enough data | 

#### Routing

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Match and Route** | Not enough data | Not enough data | 
| **Multi-Objects** | Not enough data | Not enough data | 
| **Territories** | Not enough data | Not enough data | 
| **Working Hours** | Not enough data | Not enough data | 

#### Platform Operations

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Service level Agreements** | Not enough data | Not enough data | 
| **Audit Logs** | Feature Not Available | Not enough data | 
| **Duplicate Match** | Feature Not Available | Not enough data | 
| **Capping** | Feature Not Available | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Alerts & Notifications** | Not enough data | Not enough data | 
| **AI Lead Matching & Routing** | Not enough data | Not enough data | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | 7.2/10 | 15 |
| **Zoho CRM** | N/A | N/A |

#### Calendar View

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Multi-Calendar View** | 6.3 (13 reviews) | Not enough data | 
| **Customizable Viewing** | 6.9 (12 reviews) | Not enough data | 

#### Shared Calendar

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Calendar Collaboration** | 6.9 (13 reviews) | Not enough data | 
| **Multiple Calendar Management** | 7.7 (13 reviews) | Not enough data | 

#### Accessibility

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Screen Reader Compatibility** | Feature Not Available | Not enough data | 
| **Keyboard Shortcuts** | Feature Not Available | Not enough data | 

#### Integration

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Sync Multiple Calendars** | 8.3 (13 reviews) | Not enough data | 
| **Import Events** | 6.2 (13 reviews) | Not enough data | 
| **Software Integrations** | 8.1 (13 reviews) | Not enough data | 

#### Notifications

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Customized Calendar Notifications** | 6.8 (13 reviews) | Not enough data | 
| **Location-Based Alerts** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **AI Text-to-Image** | Feature Not Available | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | 
| **AI Image-to-Text** | Feature Not Available | Not enough data | 

#### Agentic AI - Calendar

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | 7.2/10 | 23 |
| **Zoho CRM** | N/A | N/A |

#### Notifications

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Confirmations & Reminders** | 7.9 (16 reviews) | Not enough data | 
| **Appointment Follow-Up** | 7.7 (14 reviews) | Not enough data | 
| **Scheduling Notifications** | 8.8 (17 reviews) | Not enough data | 

#### Settings

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Time Zone Detection** | 7.6 (14 reviews) | Not enough data | 
| **Availability Settings** | 8.8 (15 reviews) | Not enough data | 
| **Blocked Time Settings** | 8.7 (14 reviews) | Not enough data | 

#### Personalization

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Branding** | 8.0 (11 reviews) | Not enough data | 
| **Links** | 8.6 (16 reviews) | Not enough data | 

#### Integrations

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Multi- Calendar Integration** | 7.3 (13 reviews) | Not enough data | 
| **Website Integration** | 7.2 (10 reviews) | Not enough data | 
| **Payment Acceptance** | 5.0 (7 reviews) | Not enough data | 
| **Video Conferencing** | 6.0 (7 reviews) | Not enough data | 
| **Communication** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 
| **AI Text-to-Image** | Feature Not Available | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | 
| **AI Image-to-Text** | Feature Not Available | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | 7.6/10 | 38 |
| **Zoho CRM** | N/A | N/A |

#### Integrations

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **MS Teams Integration** | 6.8 (34 reviews) | Not enough data | 
| **Email Integration** | 8.6 (36 reviews) | Not enough data | 
| **Zoom Integration** | 6.5 (34 reviews) | Not enough data | 
| **Google Meet Integration** | 6.8 (34 reviews) | Not enough data | 
| **Salesforce Integration** | 8.4 (35 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Custom Booking Page** | 7.8 (36 reviews) | Not enough data | 
| **Personalized Links** | 8.1 (36 reviews) | Not enough data | 
| **Personalized Web Embed** | 7.1 (34 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Set Working Hours** | 8.4 (35 reviews) | Not enough data | 
| **Automatic Updates** | 7.8 (34 reviews) | Not enough data | 
| **Buffer Times** | 7.1 (35 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Zoho CRM** | 7.9/10 | 23 |

#### Agentic AI - Lead Scoring

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (12 reviews) | 
| **Cross-system Integration** | Not enough data | 6.7 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 6.7 (12 reviews) | 
| **Decision Making** | Not enough data | 6.8 (12 reviews) | 

#### Attribution

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Lead Opportunity** | Not enough data | 8.5 (21 reviews) | 
| **Lead Assignment** | Not enough data | 8.6 (22 reviews) | 
| **Pipeline Acceleration** | Not enough data | 8.0 (21 reviews) | 

#### Discovery

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Lead Management** | Not enough data | 8.6 (22 reviews) | 
| **Scoring/Ranking** | Not enough data | 8.3 (21 reviews) | 
| **Lead Context** | Not enough data | 8.3 (22 reviews) | 

#### Management

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Conversion Viability** | Not enough data | 8.4 (22 reviews) | 
| **Workflow** | Not enough data | 8.4 (22 reviews) | 

#### Platform

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Data Synchronization** | Not enough data | 8.4 (22 reviews) | 
| **Analysis** | Not enough data | 8.3 (21 reviews) | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Zoho CRM** | 8.3/10 | 198 |

#### Agentic AI - Sales Performance Management

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (21 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (20 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (21 reviews) | 

#### Incentives

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Badges** | Not enough data | 8.2 (153 reviews) ✓ Verified | 
| **Triggers** | Not enough data | 8.4 (160 reviews) ✓ Verified | 
| **Commission Calculator** | Not enough data | 8.0 (152 reviews) ✓ Verified | 
| **Leaderboards** | Not enough data | 8.4 (161 reviews) ✓ Verified | 

#### Personalization

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Profiles** | Not enough data | 8.5 (177 reviews) ✓ Verified | 
| **Custom Reports** | Not enough data | 8.6 (178 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.6 (184 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | 8.4 (171 reviews) ✓ Verified | 

#### Administrative

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Integration** | Not enough data | 8.5 (169 reviews) ✓ Verified | 
| **Employee Structure** | Not enough data | 8.5 (173 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | 8.4 (161 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | 7.9/10 | 875 |
| **Zoho CRM** | 8.0/10 | 161 |

#### Agentic AI - Email Tracking

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 7.7 (30 reviews) | 
| **Multi-step Planning** | Feature Not Available | 7.5 (29 reviews) | 
| **Cross-system Integration** | Feature Not Available | 7.6 (30 reviews) | 
| **Adaptive Learning** | Feature Not Available | 7.0 (29 reviews) | 
| **Natural Language Interaction** | Feature Not Available | 7.0 (30 reviews) | 
| **Proactive Assistance** | Feature Not Available | 7.4 (30 reviews) | 
| **Decision Making** | Feature Not Available | 7.6 (29 reviews) | 

#### Analytics

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Open Rates** | 8.2 (650 reviews) | 8.3 (138 reviews) | 
| **Link Activity** | 8.2 (651 reviews) | 8.3 (143 reviews) | 
| **Attachment Activity** | 8.1 (576 reviews) | 8.4 (144 reviews) | 

#### Customizations

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Email Platform Integration** | 8.4 (741 reviews) | 8.7 (148 reviews) | 
| **Email Scheduling** | 8.2 (608 reviews) | 8.8 (145 reviews) | 
| **Notifications** | 8.1 (635 reviews) | 8.7 (146 reviews) | 
| **Email Categorization** | 7.8 (486 reviews) | 8.7 (142 reviews) | 
| **Templates** | 7.9 (539 reviews) | 8.6 (147 reviews) | 

#### Generative AI

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | 6.4 (59 reviews) | 7.6 (59 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Zoho CRM** | 8.1/10 | 173 |

#### Agentic AI - Sales Analytics

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (31 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (31 reviews) | 
| **Adaptive Learning** | Not enough data | 7.2 (30 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (31 reviews) | 

#### Data Sourcing

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.3 (145 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.4 (149 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.3 (142 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.6 (156 reviews) | 
| **Data Segmentation** | Not enough data | 8.5 (147 reviews) | 

#### Predictive Analytics

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.5 (147 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.3 (139 reviews) | 
| **Risk Analysis** | Not enough data | 8.1 (124 reviews) | 
| **Live Forecasting** | Not enough data | 8.2 (130 reviews) | 

#### Sales Management

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.5 (154 reviews) | 
| **Sales Gamification** | Not enough data | 8.3 (131 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.5 (145 reviews) | 
| **Activity Tracking** | Not enough data | 8.8 (152 reviews) | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Zoho CRM** | 7.8/10 | 12 |

#### Agentic AI - Sales Enablement

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.1 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.1 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 6.1 (6 reviews) | 

#### Content Management

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Content Import** | Not enough data | 8.2 (10 reviews) | 
| **Content Creation** | Not enough data | 8.0 (10 reviews) | 
| **Templates** | Not enough data | 8.0 (10 reviews) | 
| **Advanced Search** | Not enough data | 8.8 (10 reviews) | 
| **Content Storage** | Not enough data | 8.2 (10 reviews) | 

#### Analytics

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Reporting** | Not enough data | 9.0 (10 reviews) | 
| **Alerts** | Not enough data | 8.3 (10 reviews) | 
| **Account-Based Engagement** | Not enough data | 8.3 (10 reviews) | 
| **Content Utilization** | Not enough data | 8.3 (10 reviews) | 

#### Learning Management - Sales Enablement

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Sales Training ** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Sales Onboarding** | Not enough data | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Cross-Functional Alignment** | Not enough data | Not enough data | 
| **AI and Automation** | Not enough data | Not enough data | 
| **End-to-End Customer Journey Insights** | Not enough data | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Email Tracking Software](https://www.g2.com/categories/email-tracking)

**Unique to Cirrus Insight (5):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Lead-to-Account Matching and Routing Software](https://www.g2.com/categories/lead-to-account-matching-and-routing), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Calendar Software](https://www.g2.com/categories/calendar-software), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)

**Unique to Zoho CRM (12):** [Client Portal Software](https://www.g2.com/categories/client-portal), [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping), [Quote-to-Cash Software](https://www.g2.com/categories/quote-to-cash), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Gamification Software](https://www.g2.com/categories/sales-gamification), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [CPQ Software](https://www.g2.com/categories/cpq), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)


---
## Reviewer Demographics

### By Company Size

| Segment | Cirrus Insight | Zoho CRM | 
|---|---|---|
| **Small-Business** | 37.3% | 61.6% | 
| **Mid-Market** | 46.1% | 32.4% | 
| **Enterprise** | 16.6% | 6.0% | 

### By Industry

#### Cirrus Insight

- **Computer Software:** 17.2%
- **Information Technology and Services:** 9.7%
- **Marketing and Advertising:** 9.7%
- **Internet:** 5.8%
- **Financial Services:** 5.1%
- **Non-Profit Organization Management:** 5.0%
- **Education Management:** 3.7%
- **Higher Education:** 3.1%
- **Real Estate:** 1.9%
- **E-Learning:** 1.6%
- **Other:** 37.1%

#### Zoho CRM

- **Information Technology and Services:** 16.0%
- **Computer Software:** 9.9%
- **Marketing and Advertising:** 8.9%
- **Financial Services:** 3.5%
- **Real Estate:** 3.5%
- **Education Management:** 3.0%
- **Retail:** 2.1%
- **Internet:** 2.1%
- **Accounting:** 2.0%
- **Management Consulting:** 1.9%
- **Other:** 47.0%

---
## Alternatives

### Alternatives to Cirrus Insight

- [Vendasta Yesware](https://www.g2.com/products/vendasta-yesware/reviews) — 4.4/5 stars (821 reviews)
- [Revenue Grid](https://www.g2.com/products/revenue-grid/reviews) — 4.6/5 stars (581 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4286 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3571 reviews)
- [Mixmax](https://www.g2.com/products/mixmax/reviews) — 4.6/5 stars (1457 reviews)
- [Bigtincan Engagement](https://www.g2.com/products/bigtincan-engagement/reviews) — 4.1/5 stars (592 reviews)
- [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2641 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13849 reviews)
- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1545 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25836 reviews)

### Alternatives to Zoho CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25836 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13849 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9674 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1433 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14702 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3075 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2045 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)

---
## Top Discussions

### Cirrus Insight

- Title: [how can I improve on synchronisation with Salesforce](https://www.g2.com/discussions/how-can-i-improve-on-synchronisation-with-salesforce) — 3 comments, 1 upvote
  > **Top comment:** "Hi Andrea, lately there seems to be an overall problem with synchronizing with information with Cirrus.  I have gmail and while all of my emails are synching..."
- Title: [Why does the outlook plugin frequently logout/not load?](https://www.g2.com/discussions/why-does-the-outlook-plugin-frequently-logout-not-load) — 2 comments, 1 upvote
  > **Top comment:** "Had the same issue and was advised it was an internet explorer issue. Was never able to get issue resolved on my corporate issues as our IT would not allow..."
- Title: [How reliable is the Chrome extension and Cirrus Insight side panel for your users?](https://www.g2.com/discussions/how-reliable-is-the-chrome-extension-and-cirrus-insight-side-panel-for-your-users) — 2 comments, 1 upvote
  > **Top comment:** "I find it to be quite accurate. I love being able to pull opportunities in the side panel. I think a couple times maybe the contact is not right, but this..."
- Title: [Does Cirrus Insight have mobile applications?](https://www.g2.com/discussions/6555-mobile) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, native Cirrus Insight iOS and Android mobile apps are available on the iTunes App Store and the Google Play Store."
- Title: [What browsers and systems does Cirrus Insight support?](https://www.g2.com/discussions/supported-systems) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Cirrus Insight for Gmail is available as a Google Chrome browser extension or a Firefox browser add-on. Cirrus Insight for Outlook is available as an..."

### Zoho CRM

- Title: [What have you found better than ZOHO](https://www.g2.com/discussions/what-have-you-found-better-than-zoho) — 5 comments, 1 upvote
  > **Top comment:** "Zoho One, with over 45 business applications,  all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus..."
- Title: [Is Zoho CRM really free?](https://www.g2.com/discussions/is-zoho-crm-really-free) — 4 comments, 5 upvotes
  > **Top comment:** "It free in trail after that you have to pay "
- Title: [What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?](https://www.g2.com/discussions/zoho-crm-what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platf) — 3 comments, 1 upvote
  > **Top comment:** "Zoho CRM has some great strengths when it comes to managing customer relationships. First, it's highly customizable, so you can easily tweak the platform to..."
- Title: [What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?](https://www.g2.com/discussions/what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platforms) — 3 comments
  > **Top comment:** "1. Affordable 
2. Flexible and great customisation 
3. Good user friendly interface "
- Title: [can we create segmentation in this](https://www.g2.com/discussions/can-we-create-segmentation-in-this) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes Lavanya,

Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cirrus-insight-vs-zoho-crm)