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At a Glance
Market Segments
Mid-Market (46.1% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$14.00 1 User Per Month
$25.00 1 User Per Month
Cirrus Insight
Star Rating
(1,511)4.2 out of 5
Market Segments
Mid-Market (46.1% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSalesforce Sales Cloud
Star Rating
(25,303)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Opportunity & Pipeline Management with a score of 8.7, highlighting its robust features for tracking sales progress and forecasting. In contrast, Cirrus Insight, while effective, scores slightly lower at 8.1, indicating it may not offer the same depth in this area.
- Reviewers mention that Salesforce's Lead Management capabilities are superior, scoring 8.9, which includes advanced features like Lead Qualification and Lead Follow-up. Cirrus Insight, on the other hand, has a score of 8.6, suggesting it may lack some of the advanced functionalities that Salesforce provides.
- G2 users highlight that Salesforce Sales Cloud's CRM Integration is highly rated at 8.8, making it seamless to connect with various applications. Cirrus Insight matches this score but users report that Salesforce's integration capabilities are more extensive and user-friendly.
- Users on G2 report that Salesforce's Customer Support features, including Case Management and Knowledge Base, score an impressive 8.3, indicating a strong support system. Cirrus Insight, while scoring 8.1, may not provide the same level of comprehensive support resources.
- Reviewers mention that Salesforce's Data Visualization tools, scoring 8.7, offer more customizable options for dashboards compared to Cirrus Insight, which scores 8.3. This difference can significantly impact how users interpret and act on their sales data.
- Users say that Salesforce Sales Cloud's Marketing Automation features, particularly in Email Marketing and Campaign Management, are more robust with scores of 7.9 and 8.1 respectively. Cirrus Insight, while effective, scores lower in these areas, indicating it may not be as powerful for users focused on marketing integration.
Pricing
Entry-Level Pricing
Cirrus Insight
Salesforce Sync
$14.00
1 User Per Month
Capture all emails, calendar events, and tasks in Salesforce without any manual data entry.
- Standard Bi-Directional or One-Way Sync
- Sync of Emails, Events and Tasks
- Data Stored in Salesforce
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Cirrus Insight
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.5
1,389
8.8
13,794
Ease of Use
8.4
1,368
8.2
17,774
Ease of Setup
8.4
406
7.8
8,739
Ease of Admin
8.4
335
7.9
4,443
Quality of Support
8.0
1,073
8.1
12,032
Has the product been a good partner in doing business?
8.3
326
8.4
4,406
Product Direction (% positive)
8.0
1,384
8.2
13,468
Features by Category
Sales Force Automation
Not enough data
8.8
9453
|
Verified
Not enough data
8.3
6391
|
Verified
Not enough data
8.7
9174
|
Verified
Not enough data
8.3
9431
|
Verified
Not enough data
8.0
7313
|
Verified
Not enough data
8.2
7604
|
Verified
Not enough data
8.0
6752
|
Verified
Not enough data
8.1
6652
|
Verified
Not enough data
8.3
7403
|
Verified
Marketing Automation
Not enough data
8.0
6664
|
Verified
Not enough data
8.1
6986
|
Verified
Not enough data
8.5
8013
|
Verified
Not enough data
7.9
5424
Customer Support
Not enough data
8.3
6809
|
Verified
Not enough data
8.1
6382
|
Verified
Not enough data
8.2
6779
|
Verified
Not enough data
8.0
5495
|
Verified
Not enough data
8.2
5985
|
Verified
Reporting & Analytics
Not enough data
8.5
8931
|
Verified
Not enough data
8.5
9118
|
Verified
Not enough data
8.2
7426
|
Verified
Mobile & Social
Not enough data
7.9
5614
|
Verified
Not enough data
7.8
5246
|
Verified
Not enough data
7.7
6094
|
Verified
Platform
Not enough data
8.5
3586
|
Verified
Not enough data
8.5
3593
|
Verified
Not enough data
8.6
3619
|
Verified
Not enough data
8.4
2896
|
Verified
Not enough data
8.5
3169
|
Verified
Not enough data
8.1
3190
|
Verified
Not enough data
8.7
3593
|
Verified
Not enough data
8.1
3024
Integration
Not enough data
8.5
2601
|
Verified
Not enough data
8.5
3053
|
Verified
Not enough data
8.5
2891
|
Verified
Generative AI
Not enough data
7.6
882
Agentic AI - CRM
Not enough data
7.9
244
Not enough data
7.9
244
Not enough data
8.2
241
Not enough data
8.0
238
Not enough data
8.0
236
Not enough data
8.1
238
Not enough data
8.2
240
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
8.6
271
Not enough data
8.8
293
Not enough data
8.8
315
Not enough data
8.6
289
Organization
Not enough data
8.9
350
Not enough data
8.8
341
Not enough data
8.8
335
Performance Analysis
Feature Not Available
8.4
283
Not enough data
8.8
306
Sales Analysis
Feature Not Available
8.4
284
Feature Not Available
8.8
298
Generative AI
Not enough data
8.5
123
Feature Not Available
8.4
123
Agentic AI - AI Sales Assistant
Not enough data
9.1
26
Not enough data
9.0
26
Not enough data
8.9
25
Not enough data
9.0
24
Not enough data
9.2
25
Not enough data
9.1
25
Not enough data
9.1
25
Integrated Workflows
8.1
242
|
Verified
8.7
519
8.8
306
|
Verified
8.5
511
Feature Not Available
8.1
467
7.5
147
|
Verified
8.1
462
8.8
287
|
Verified
8.9
521
7.9
53
8.4
470
Feature Not Available
8.6
483
Repeatability and Reportability
8.0
196
|
Verified
8.4
484
8.3
226
|
Verified
8.7
502
8.0
224
|
Verified
8.7
498
7.8
174
|
Verified
8.4
484
Feature Not Available
7.8
418
AI and Automation
Feature Not Available
8.5
463
Feature Not Available
8.4
470
Feature Not Available
8.3
429
Feature Not Available
8.0
433
6.7
33
7.8
415
Generative AI
6.1
22
7.4
269
Agentic AI - Sales Engagement
Not enough data
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
89
Not enough data
8.3
89
Not enough data
8.3
89
Not enough data
8.5
88
Call Analytics
Not enough data
8.7
132
Not enough data
8.6
136
Not enough data
8.7
132
Not enough data
8.9
132
Agent Performance Management
Not enough data
8.7
141
Not enough data
8.7
125
Not enough data
8.7
142
Generative AI
Not enough data
8.2
57
Agentic AI - Conversation Intelligence
Not enough data
8.8
12
Not enough data
9.2
13
Not enough data
9.3
12
Not enough data
9.2
13
Not enough data
8.8
12
Not enough data
9.1
13
Not enough data
9.1
13
Matching
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Routing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Operations
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.6
64
Not enough data
8.4
64
Not enough data
8.8
65
Not enough data
8.5
62
Not enough data
8.4
62
Not enough data
8.3
56
Not enough data
8.2
57
CRM Data Enrichment
Not enough data
8.1
62
Not enough data
8.4
60
Not enough data
8.2
58
Not enough data
8.0
61
Not enough data
8.5
55
Account Management
Not enough data
8.2
62
Not enough data
8.0
62
Not enough data
8.1
59
Not enough data
8.2
58
Not enough data
8.6
54
Not enough data
8.4
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Calendar View
6.5
14
Not enough data
7.2
13
Not enough data
Shared Calendar
7.1
14
Not enough data
7.9
14
Not enough data
Accessibility
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.5
14
Not enough data
6.4
14
Not enough data
8.2
14
Not enough data
Notifications
7.0
14
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Notifications
8.0
17
Not enough data
7.9
15
Not enough data
8.9
18
Not enough data
Settings
7.8
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
Personalization
8.2
12
Not enough data
8.7
17
Not enough data
Integrations
7.5
14
Not enough data
7.4
11
Not enough data
5.6
8
Not enough data
6.5
8
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Territory Mapping
Not enough data
8.8
35
Not enough data
8.6
33
Not enough data
8.4
33
Route Planning
Not enough data
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Sales Performance Management
Not enough data
8.3
30
Not enough data
8.4
33
Not enough data
9.0
33
Presentation and Forms
Not enough data
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Integrations
6.8
34
8.1
156
8.6
36
8.5
157
6.5
34
8.1
157
6.8
34
8.1
156
8.4
35
8.8
157
Branding & Customizatio
7.8
36
8.1
151
8.1
36
8.2
155
7.1
34
8.3
154
Automatic Rules & Configurations
8.4
35
8.4
155
7.8
34
8.3
154
7.1
35
8.0
157
Agentic AI - Business Scheduling
Feature Not Available
8.5
33
Feature Not Available
8.3
33
Sales Performance Features - Sales Planning
Not enough data
8.4
175
Not enough data
8.5
165
Not enough data
8.5
170
Not enough data
8.6
171
Not enough data
8.6
169
Not enough data
8.8
168
Not enough data
8.2
165
Territory Management - Sales Planning
Not enough data
8.6
166
Not enough data
8.5
171
Quota & Capacity Management - Sales Planning
Not enough data
8.4
168
Not enough data
8.4
175
Not enough data
8.4
169
Agentic AI - Sales Planning
Not enough data
8.5
57
Not enough data
8.5
56
Agentic AI - Lead Scoring
Not enough data
7.8
52
Not enough data
8.2
52
Not enough data
7.9
52
Not enough data
8.0
53
Attribution
Not enough data
8.9
447
Not enough data
8.9
451
Not enough data
8.6
433
Discovery
Not enough data
8.9
454
Not enough data
8.6
449
Not enough data
8.6
431
Management
Not enough data
8.5
419
Not enough data
8.7
437
Platform
Not enough data
8.6
429
Not enough data
8.6
429
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
8.5
74
Not enough data
8.6
74
Not enough data
8.6
75
Incentives
Not enough data
8.2
439
Not enough data
8.4
502
Not enough data
8.0
437
Not enough data
8.6
514
Personalization
Not enough data
8.6
483
Not enough data
8.8
560
Not enough data
8.9
592
Not enough data
8.6
537
Administrative
Not enough data
8.7
565
Not enough data
8.5
528
Not enough data
8.4
509
Agentic AI - Email Tracking
Feature Not Available
8.2
65
Feature Not Available
8.4
63
Feature Not Available
8.4
63
Feature Not Available
8.3
64
Feature Not Available
8.4
64
Feature Not Available
8.3
63
Feature Not Available
8.4
66
Analytics
8.2
650
8.3
570
8.2
651
8.4
578
8.1
576
8.4
592
Customizations
8.4
739
8.7
622
8.2
608
8.5
590
8.1
635
8.6
626
7.8
485
8.4
571
7.9
539
8.4
599
Generative AI
6.4
59
7.5
292
Agentic AI - Sales Analytics
Not enough data
8.3
80
Not enough data
8.6
79
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
8.3
79
Data Sourcing
Not enough data
8.5
966
Not enough data
8.7
997
Not enough data
8.3
901
Not enough data
8.7
1028
Not enough data
8.6
961
Predictive Analytics
Not enough data
8.4
943
Not enough data
8.6
956
Not enough data
8.1
854
Not enough data
8.3
894
Sales Management
Not enough data
8.7
983
Not enough data
8.1
857
Not enough data
8.6
978
Not enough data
8.8
1046
Agentic AI - Outbound Call Tracking
Not enough data
8.5
38
Not enough data
8.5
39
Calling
Not enough data
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
183
Not enough data
8.8
43
Contacts
Not enough data
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Insights
Not enough data
9.1
187
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.6
39
Agentic AI - Sales Coaching
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Training
Not enough data
8.8
259
Not enough data
8.8
251
Not enough data
8.5
211
Not enough data
8.5
246
Feedback
Not enough data
8.8
239
Not enough data
8.6
236
Not enough data
8.6
216
Not enough data
8.6
204
Not enough data
8.9
228
Not enough data
8.9
229
Not enough data
8.7
202
Generative AI
Not enough data
7.7
73
Agentic AI - Sales Enablement
Not enough data
8.1
32
Not enough data
8.2
32
Not enough data
8.3
32
Content Management
Not enough data
8.3
352
Not enough data
8.2
343
Not enough data
8.2
328
Not enough data
8.5
319
Not enough data
8.3
336
Analytics
Not enough data
8.7
343
Not enough data
8.4
342
Not enough data
8.5
224
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.6
25
Not enough data
8.7
25
Not enough data
8.6
25
Revenue Enablement - Sales Enablement
Not enough data
8.5
25
Not enough data
8.5
26
Not enough data
9.1
25
Categories
Categories
Shared Categories
Cirrus Insight and Salesforce Sales Cloud are categorized as Business Scheduling, Sales Engagement, AI Sales Assistant, and Email Tracking
Unique Categories
Cirrus Insight is categorized as Lead-to-Account Matching and Routing, Online Appointment Scheduling, Calendar, and Salesforce AppExchange Apps
Salesforce Sales Cloud is categorized as Field Sales, Conversation Intelligence, Sales Coaching, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Sales Performance Management, CRM, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Cirrus Insight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.2%
Information Technology and Services
9.7%
Marketing and Advertising
9.7%
Internet
5.8%
Financial Services
5.1%
Other
52.5%
Computer Software
13.5%
Information Technology and Services
11.7%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Alternatives
Discussions
how can I improve on synchronisation with Salesforce
3 Comments
PB
Hi Andrea, lately there seems to be an overall problem with synchronizing with information with Cirrus. I have gmail and while all of my emails are synching...Read more
How reliable is the Chrome extension and Cirrus Insight side panel for your users?
2 Comments
WG
I find it to be quite accurate. I love being able to pull opportunities in the side panel. I think a couple times maybe the contact is not right, but this...Read more
Why does the outlook plugin frequently logout/not load?
2 Comments
DH
Had the same issue and was advised it was an internet explorer issue. Was never able to get issue resolved on my corporate issues as our IT would not allow...Read more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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