Compare Cirrus Insight and Riva 
At a Glance
Market Segments
Mid-Market (46.1% of reviews)
Mid-Market (40.6% of reviews)
Entry-Level Pricing
$14.00 1 User Per Month
Starting at $25.00 1 user Per Month
Cirrus Insight
Star Rating
(1,510)4.2 out of 5
Market Segments
Mid-Market (46.1% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansRiva
Star Rating
(109)4.1 out of 5
Market Segments
Mid-Market (40.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Browse all 4 pricing plansCirrus Insight vs Riva
When assessing the two solutions, reviewers found them equally easy to use. However, Cirrus Insight is easier to set up While Riva is easier to do business with overall. and administer.
- Cirrus Insight and Riva both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Riva is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Cirrus Insight over Riva.
Pricing
Entry-Level Pricing
Cirrus Insight
Salesforce Sync
$14.00
1 User Per Month
Capture all emails, calendar events, and tasks in Salesforce without any manual data entry.
- Standard Bi-Directional or One-Way Sync
- Sync of Emails, Events and Tasks
- Data Stored in Salesforce
Riva
Riva Sales Engagement - Essentials
Starting at $25.00
1 user Per Month
Get started with seller workflow automation.
- Email Bursts & Templates
- Email Opens & Clicks
- Enterprise Meeting Scheduling
Free Trial
Cirrus Insight
Free Trial is available
Riva
No trial information availableRatings
Meets Requirements
8.5
1,389
8.5
102
Ease of Use
8.4
1,368
8.4
102
Ease of Setup
8.4
407
7.5
85
Ease of Admin
8.4
337
8.0
82
Quality of Support
8.0
1,073
8.8
99
Has the product been a good partner in doing business?
8.3
328
8.6
82
Product Direction (% positive)
8.0
1,383
7.8
100
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Feature Not Available
Not enough data
Not enough data
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.1
241
|
Verified
Not enough data
8.8
306
|
Verified
Not enough data
Feature Not Available
Not enough data
7.5
146
|
Verified
Not enough data
8.8
287
|
Verified
Not enough data
7.9
53
Not enough data
Feature Not Available
Not enough data
Repeatability and Reportability
8.0
195
|
Verified
Not enough data
8.3
225
|
Verified
Not enough data
8.0
223
|
Verified
Not enough data
7.8
173
|
Verified
Not enough data
Feature Not Available
Not enough data
AI and Automation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.7
33
Not enough data
Generative AI
6.1
22
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
10.0
5
Not enough data
Feature Not Available
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Administration
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Matching
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Routing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Operations
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
6.3
13
Not enough data
6.9
12
Not enough data
Shared Calendar
6.9
13
Not enough data
7.7
13
Not enough data
Accessibility
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.3
13
Not enough data
6.2
13
Not enough data
8.1
13
Not enough data
Notifications
6.8
13
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Notifications
7.9
16
Not enough data
7.7
14
Not enough data
8.8
17
Not enough data
Settings
7.6
14
Not enough data
8.8
15
Not enough data
8.7
14
Not enough data
Personalization
8.0
11
Not enough data
8.6
16
Not enough data
Integrations
7.3
13
Not enough data
7.2
10
Not enough data
5.0
7
Not enough data
6.0
7
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrations
6.8
34
Not enough data
8.6
36
Not enough data
6.5
34
Not enough data
6.8
34
Not enough data
8.4
35
Not enough data
Branding & Customizatio
7.8
36
Not enough data
8.1
36
Not enough data
7.1
34
Not enough data
Automatic Rules & Configurations
8.4
35
Not enough data
7.8
34
Not enough data
7.1
35
Not enough data
Agentic AI - Business Scheduling
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
8.2
650
Feature Not Available
8.2
651
Feature Not Available
8.1
576
Feature Not Available
Customizations
8.4
741
8.6
47
8.2
608
8.1
31
8.1
635
8.1
34
7.8
486
8.4
35
7.9
539
Feature Not Available
Generative AI
6.4
59
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cirrus Insight and Riva are categorized as Business Scheduling, AI Sales Assistant, Email Tracking, and Salesforce AppExchange Apps
Unique Categories
Cirrus Insight is categorized as Lead-to-Account Matching and Routing, Sales Engagement, Online Appointment Scheduling, and Calendar
Riva is categorized as Big Data Integration Platforms, On-Premise Data Integration, and Cloud Compliance
Reviews
Reviewers' Company Size
Cirrus Insight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Riva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.2%
Information Technology and Services
9.7%
Marketing and Advertising
9.7%
Internet
5.8%
Financial Services
5.1%
Other
52.5%
Financial Services
17.9%
Banking
8.5%
Computer Software
7.5%
Information Technology and Services
5.7%
Building Materials
5.7%
Other
54.7%
Alternatives
Discussions
how can I improve on synchronisation with Salesforce
3 Comments
PB
Hi Andrea, lately there seems to be an overall problem with synchronizing with information with Cirrus. I have gmail and while all of my emails are synching...Read more
Why does the outlook plugin frequently logout/not load?
2 Comments
DH
Had the same issue and was advised it was an internet explorer issue. Was never able to get issue resolved on my corporate issues as our IT would not allow...Read more
How reliable is the Chrome extension and Cirrus Insight side panel for your users?
2 Comments
WG
I find it to be quite accurate. I love being able to pull opportunities in the side panel. I think a couple times maybe the contact is not right, but this...Read more
Can I try Riva Cloud before I buy it? Trial version available?
1 Comment
DS
Yes. They have a 15-day trial version.Read more
Riva has no more discussions with answers
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