Compare Cirrus Insight and Reply 
Featured Products
At a Glance
Market Segments
Mid-Market (46.1% of reviews)
Small-Business (80.6% of reviews)
Entry-Level Pricing
$14.00 1 User Per Month
Free
Cirrus Insight
Star Rating
(1,510)4.2 out of 5
Market Segments
Mid-Market (46.1% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansReply
Star Rating
(1,535)4.6 out of 5
Market Segments
Small-Business (80.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reply excels in user satisfaction, boasting a higher overall rating compared to Cirrus Insight. Users appreciate its automation and analysis capabilities, which streamline email campaigns and enhance tracking of replies, making it a favorite for those looking for efficiency in their outreach efforts.
- According to verified reviews, Cirrus Insight shines in its seamless integration with Salesforce, allowing users to attach incoming emails directly to the appropriate leads or contacts with just one click. This feature is particularly praised for its ease of use and the ability to view Opportunity data right in the inbox, which many find invaluable.
- Users say that Reply's customer support is a standout feature, with many highlighting the availability of a help button for quick assistance. This level of support contributes to a more user-friendly experience, especially for those who may need guidance during their initial setup.
- Reviewers mention that while Cirrus Insight offers a user-friendly interface, it sometimes struggles with specific workflow needs, leading to configuration challenges. In contrast, Reply's setup process is noted for being more straightforward, which can be a significant advantage for small businesses looking to get started quickly.
- G2 reviewers highlight that Reply's training resources are comprehensive and easy to follow, which helps users maximize the platform's potential. This focus on education and support is a key differentiator that enhances user confidence and satisfaction.
- According to recent user feedback, Cirrus Insight's email syncing features are highly valued, allowing for efficient management of communications directly within Salesforce. However, users of Reply appreciate its ability to separate responses within each send, which aids in better organization and follow-up during campaigns.
Pricing
Entry-Level Pricing
Cirrus Insight
Salesforce Sync
$14.00
1 User Per Month
Capture all emails, calendar events, and tasks in Salesforce without any manual data entry.
- Standard Bi-Directional or One-Way Sync
- Sync of Emails, Events and Tasks
- Data Stored in Salesforce
Reply
Free
Free
Discover Reply.io and take it for a spin
- AI Sequence generator
- 200 B2B data search credits
- Jason AI
Free Trial
Cirrus Insight
Free Trial is available
Reply
Free Trial is available
Ratings
Meets Requirements
8.5
1,388
9.0
1,164
Ease of Use
8.4
1,367
8.9
1,191
Ease of Setup
8.4
405
8.7
599
Ease of Admin
8.4
336
8.8
430
Quality of Support
8.0
1,072
9.3
1,153
Has the product been a good partner in doing business?
8.3
327
9.2
430
Product Direction (% positive)
8.0
1,383
9.1
1,101
Features by Category
Data Availability
Not enough data
8.2
60
Not enough data
8.1
61
Not enough data
7.9
56
Not enough data
7.6
27
Data Accuracy
Not enough data
8.2
57
Not enough data
8.3
55
Not enough data
8.2
27
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.9
61
Not enough data
9.1
64
Not enough data
9.2
65
Not enough data
9.3
65
Not enough data
8.4
58
Not enough data
8.6
60
Features
Not enough data
8.7
58
Not enough data
8.9
59
Not enough data
8.5
56
Not enough data
8.9
55
Not enough data
8.9
59
Not enough data
8.1
53
Not enough data
8.4
52
Not enough data
9.2
55
Not enough data
9.4
56
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
8.1
73
Not enough data
8.3
69
Not enough data
9.4
69
Not enough data
8.5
66
Organization
Not enough data
8.4
67
Not enough data
8.8
68
Not enough data
8.7
68
Performance Analysis
Feature Not Available
8.3
67
Not enough data
8.8
71
Sales Analysis
Feature Not Available
7.8
65
Feature Not Available
8.0
65
Generative AI
Not enough data
8.5
42
Feature Not Available
8.0
41
Agentic AI - AI Sales Assistant
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
7.8
6
Integrated Workflows
8.1
241
|
Verified
8.0
439
|
Verified
8.8
306
|
Verified
9.1
594
|
Verified
Feature Not Available
7.4
305
|
Verified
7.5
146
|
Verified
8.2
388
|
Verified
8.8
287
|
Verified
8.0
411
|
Verified
8.0
53
7.9
279
Feature Not Available
8.0
275
Repeatability and Reportability
8.0
195
|
Verified
8.2
396
|
Verified
8.3
225
|
Verified
8.5
466
|
Verified
8.0
223
|
Verified
8.5
459
|
Verified
7.8
173
|
Verified
8.0
374
Feature Not Available
7.2
258
AI and Automation
Feature Not Available
8.0
280
Feature Not Available
7.8
275
Feature Not Available
8.4
303
Feature Not Available
7.5
258
6.7
32
7.9
272
Generative AI
6.2
21
8.1
153
Agentic AI - Sales Engagement
Not enough data
6.9
42
Not enough data
6.5
42
Not enough data
6.8
42
Not enough data
6.7
41
Not enough data
6.7
42
Not enough data
6.6
41
Not enough data
6.6
40
Lead Intelligence
Not enough data
8.9
87
Not enough data
8.7
87
Not enough data
8.5
87
Not enough data
8.6
86
Not enough data
8.3
86
Agentic AI - Lead Intelligence
Not enough data
8.7
9
Matching
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Routing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Operations
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
6.5
14
Not enough data
7.2
13
Not enough data
Shared Calendar
7.1
14
Not enough data
7.9
14
Not enough data
Accessibility
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.5
14
Not enough data
6.4
14
Not enough data
8.2
14
Not enough data
Notifications
7.0
14
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Notifications
8.0
17
Not enough data
7.9
15
Not enough data
8.9
18
Not enough data
Settings
7.8
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
Personalization
8.2
12
Not enough data
8.7
17
Not enough data
Integrations
7.5
14
Not enough data
7.4
11
Not enough data
5.6
8
Not enough data
6.5
8
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrations
6.8
34
Not enough data
8.6
36
Not enough data
6.5
34
Not enough data
6.8
34
Not enough data
8.4
35
Not enough data
Branding & Customizatio
7.8
36
Not enough data
8.1
36
Not enough data
7.1
34
Not enough data
Automatic Rules & Configurations
8.4
35
Not enough data
7.8
34
Not enough data
7.1
35
Not enough data
Agentic AI - Business Scheduling
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Feature Not Available
6.4
26
Feature Not Available
7.0
27
Feature Not Available
7.0
26
Feature Not Available
6.7
26
Feature Not Available
6.5
26
Feature Not Available
6.7
26
Feature Not Available
6.4
26
Analytics
8.2
648
8.6
670
8.2
649
8.2
486
8.1
574
8.1
448
Customizations
8.4
738
8.7
567
8.2
606
9.0
661
8.1
633
8.4
567
7.8
484
8.5
542
7.9
537
8.6
601
Generative AI
6.4
57
7.9
145
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
8.0
58
|
Verified
Not enough data
8.2
61
|
Verified
Not enough data
7.9
61
|
Verified
Not enough data
8.4
59
Not enough data
6.4
6
Contacts
Not enough data
8.9
84
|
Verified
Not enough data
8.6
64
|
Verified
Not enough data
8.4
72
|
Verified
Insights
Not enough data
8.6
69
|
Verified
Not enough data
8.6
73
|
Verified
Not enough data
8.0
54
|
Verified
Not enough data
9.1
86
|
Verified
Not enough data
8.5
68
|
Verified
Not enough data
6.0
5
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cirrus Insight and Reply are categorized as Sales Engagement, AI Sales Assistant, and Email Tracking
Unique Categories
Cirrus Insight is categorized as Business Scheduling, Lead-to-Account Matching and Routing, Online Appointment Scheduling, Calendar, and Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
Cirrus Insight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reply
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.1%
Information Technology and Services
9.8%
Marketing and Advertising
9.7%
Internet
5.8%
Financial Services
5.1%
Other
52.5%
Computer Software
18.2%
Marketing and Advertising
16.4%
Information Technology and Services
11.7%
Financial Services
5.6%
Staffing and Recruiting
5.2%
Other
42.9%
Discussions
how can I improve on synchronisation with Salesforce
3 Comments
PB
Hi Andrea, lately there seems to be an overall problem with synchronizing with information with Cirrus. I have gmail and while all of my emails are synching...Read more
How reliable is the Chrome extension and Cirrus Insight side panel for your users?
2 Comments
WG
I find it to be quite accurate. I love being able to pull opportunities in the side panel. I think a couple times maybe the contact is not right, but this...Read more
Why does the outlook plugin frequently logout/not load?
2 Comments
DH
Had the same issue and was advised it was an internet explorer issue. Was never able to get issue resolved on my corporate issues as our IT would not allow...Read more
Is there any plans to implement importing phone numbers from LinkedIn into the Chrome extensions?
2 Comments
OM
Hi Chris, sure, that's what we are working on right now! Please stay in touch, we will announce that shortlyRead more
Have you considered implementing the lead scoring and custom size of A/B test group?
2 Comments
TC
......Read more
What key feature beside the automated emails do you find the most helpful in outreach sequences?
2 Comments
AD
Extracting emails from LinkedInRead more
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