# Cirrus Insight, Pipedrive vs Freshsales Comparison

| | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 1,510 | 3,041 | 1,231 | 
| **Largest Market Segment** | Mid-Market (46.1% of reviews) | Small-Business (72.7% of reviews) | Small-Business (67.9% of reviews) | 
| **Entry Level Price** | $14.00 1 User Per Month | $24.00 1 Seats Per Month | Starting at $9.00 1 User Per Month | 

---
## Top Pros & Cons

### Cirrus Insight

Pros:
- Salesforce Integration (17 reviews)
- Scheduling (15 reviews)

Cons:
- Missing Features (8 reviews)
- Learning Curve (6 reviews)

### Pipedrive

Pros:
- Ease of Use (574 reviews)
- Intuitive (274 reviews)

Cons:
- Missing Features (230 reviews)
- Limited Features (151 reviews)

### Freshsales

Pros:
- Ease of Use (104 reviews)
- Features (69 reviews)

Cons:
- Missing Features (48 reviews)
- Limited Features (32 reviews)

---
## Ratings Comparison
| Rating | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
  | **Meets Requirements** | 8.5 (1389 reviews) | 8.5 (2625 reviews) | 8.7 (1045 reviews) | 
  | **Ease of Use** | 8.4 (1368 reviews) | 8.8 (2665 reviews) | 9.0 (1059 reviews) | 
  | **Ease of Setup** | 8.4 (407 reviews) | 8.7 (1674 reviews) | 8.7 (565 reviews) | 
  | **Ease of Admin** | 8.4 (337 reviews) | 8.6 (1023 reviews) | 8.9 (535 reviews) | 
  | **Quality of Support** | 8.0 (1073 reviews) | 8.4 (2245 reviews) | 8.8 (1014 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (328 reviews) | 8.7 (991 reviews) | 9.0 (529 reviews) | 
  | **Product Direction (% positive)** | 8.0 (1383 reviews) | 8.8 (2581 reviews) | 9.3 (1038 reviews) | 

---
## Pricing

### Cirrus Insight

#### Entry-Level Pricing

Plan: Salesforce Sync

Price: $14.00 1 User Per Month

Description: Capture all emails, calendar events, and tasks in Salesforce without any manual data entry.

Key Features:
- Standard Bi-Directional or One-Way Sync
- Sync of Emails, Events and Tasks
- Data Stored in Salesforce

[Browse all 4 editions](https://www.g2.com/products/cirrus-insight/pricing)

#### Free Trial

Yes

### Pipedrive

#### Entry-Level Pricing

Plan: Lite

Price: $24.00 1 Seats Per Month

Description: per month per user.
14$ / month billed annually

Key Features:
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports

[Browse all 4 editions](https://www.g2.com/products/pipedrive/pricing)

#### Free Trial

Yes

### Freshsales

#### Entry-Level Pricing

Plan: Growth

Price: Starting at $9.00 1 User Per Month

Description: Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels	

Key Features:
- Web Forms	
- SMS & WhatsApp	
- Basic Workflows

[Browse all 3 editions](https://www.g2.com/products/freshsales/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Pipedrive** | 7.9/10 | 2347 |
| **Freshsales** | 8.4/10 | 827 |

#### Sales Force Automation

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Contact & Account Management** | Not enough data | 8.5 (2053 reviews) ✓ Verified | 8.9 (718 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | Feature Not Available | 8.3 (416 reviews) | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.9 (2132 reviews) ✓ Verified | 8.8 (708 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 8.6 (2114 reviews) ✓ Verified | 8.5 (705 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 7.7 (1618 reviews) ✓ Verified | 8.3 (506 reviews) ✓ Verified | 
| **Desktop Integration** | Not enough data | 8.4 (1131 reviews) ✓ Verified | 8.6 (336 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 7.7 (1616 reviews) ✓ Verified | 8.2 (481 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 7.7 (1571 reviews) | 8.1 (467 reviews) | 
| **Customer Contract Management** | Not enough data | 7.8 (1675 reviews) | 8.4 (509 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Email Marketing** | Not enough data | 7.5 (1518 reviews) ✓ Verified | 8.5 (548 reviews) | 
| **Campaign Management** | Not enough data | 7.5 (1495 reviews) ✓ Verified | 8.5 (521 reviews) | 
| **Lead Management** | Not enough data | 8.5 (1865 reviews) ✓ Verified | 8.9 (629 reviews) | 
| **Marketing ROI Analytics** | Not enough data | 7.5 (1447 reviews) ✓ Verified | 7.9 (114 reviews) | 

#### Customer Support

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Case Management** | Not enough data | 7.9 (1009 reviews) | 8.5 (533 reviews) | 
| **Customer Support Portal** | Not enough data | 7.8 (989 reviews) | 8.6 (541 reviews) | 
| **Knowledge Base** | Not enough data | 8.0 (1022 reviews) | 8.6 (547 reviews) | 
| **Call Center Features** | Not enough data | 7.5 (1476 reviews) | 8.2 (457 reviews) | 
| **Support Analytics** | Not enough data | 7.7 (962 reviews) | 8.5 (477 reviews) | 

#### Reporting & Analytics

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Reporting** | Not enough data | 8.0 (1881 reviews) ✓ Verified | 8.4 (630 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.3 (1967 reviews) ✓ Verified | 8.6 (664 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 7.9 (1724 reviews) ✓ Verified | 8.3 (507 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Social Collaboration Features** | Not enough data | 7.6 (1425 reviews) ✓ Verified | Feature Not Available | 
| **Social Network Integration** | Not enough data | 7.4 (1377 reviews) ✓ Verified | 8.2 (207 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 7.9 (1593 reviews) ✓ Verified | 8.3 (330 reviews) ✓ Verified | 

#### Platform

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Customization** | Not enough data | 8.2 (1355 reviews) ✓ Verified | 8.4 (404 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.3 (1350 reviews) | 8.5 (396 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.4 (1361 reviews) ✓ Verified | 8.7 (414 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.2 (1170 reviews) ✓ Verified | 8.3 (314 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 7.3 (1060 reviews) ✓ Verified | 7.7 (258 reviews) | 
| **Document & Content Mgmt.** | Not enough data | 7.8 (1174 reviews) | 8.0 (301 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.8 (1338 reviews) ✓ Verified | 8.8 (411 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 7.8 (1126 reviews) | 8.0 (285 reviews) ✓ Verified | 

#### Integration

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.1 (1236 reviews) ✓ Verified | 8.4 (375 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.0 (1172 reviews) ✓ Verified | 8.3 (333 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.9 (1102 reviews) ✓ Verified | 7.9 (297 reviews) ✓ Verified | 

#### Generative AI

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 7.6 (85 reviews) | 

#### Agentic AI - CRM

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (171 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 7.6 (173 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.5 (174 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 7.3 (170 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 7.3 (171 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 7.3 (170 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 7.6 (172 reviews) | Not enough data | 

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Pipedrive** | 7.8/10 | 256 |
| **Freshsales** | N/A | N/A |

#### Email Marketing

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Email and Mobile Preview** | Not enough data | 8.2 (211 reviews) | Not enough data | 
| **Manage Email Lists** | Not enough data | 8.2 (212 reviews) | Not enough data | 
| **High-Volume Sending** | Not enough data | 7.8 (206 reviews) | Not enough data | 
| **Building and Personalizing Emails** | Not enough data | 8.2 (209 reviews) | Not enough data | 
| **Sending Outbound Emails** | Not enough data | 8.3 (212 reviews) | Not enough data | 
| **Manage Email Deliverability** | Not enough data | 8.2 (207 reviews) | Not enough data | 
| **Automated Email Responses** | Not enough data | 7.9 (206 reviews) | Not enough data | 
| **Multi-user Account** | Not enough data | 8.2 (203 reviews) | Not enough data | 
| **Surveys** | Not enough data | 7.5 (197 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **A/B Testing** | Not enough data | 7.5 (192 reviews) | Not enough data | 
| **Basic Reporting** | Not enough data | 8.2 (205 reviews) | Not enough data | 

#### Generative AI

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Not enough data | Feature Not Available | Not enough data | 

#### Agentic AI - Email Marketing

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (25 reviews) | Not enough data | 
| **Autonomous Task Execution** | Not enough data | 6.9 (25 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 7.3 (25 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.5 (24 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.5 (25 reviews) | Not enough data | 

#### Integration

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.2 (227 reviews) | Not enough data | 
| **Integration APIs** | Not enough data | 7.8 (224 reviews) | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | 7.9 (221 reviews) | Not enough data | 
| **CRM Integration** | Not enough data | 8.2 (221 reviews) | Not enough data | 
| **Social Media Integration** | Not enough data | 7.2 (213 reviews) | Not enough data | 
| **E-Commerce Integration** | Not enough data | 7.3 (210 reviews) | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Pipedrive** | N/A | N/A |
| **Freshsales** | N/A | N/A |

#### Email Marketing

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Building and Personalizing Emails** | Not enough data | Not enough data | 9.3 (12 reviews) | 
| **Sending Outbound Emails** | Not enough data | Not enough data | 9.2 (11 reviews) | 
| **Manage Email Deliverability** | Not enough data | Not enough data | 8.1 (9 reviews) | 
| **Automated Email Responses** | Not enough data | Not enough data | 8.8 (11 reviews) | 

#### Online Marketing

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Landing Pages and Forms** | Not enough data | Not enough data | 9.0 (8 reviews) | 
| **Dynamic Content** | Not enough data | Not enough data | 8.5 (8 reviews) | 
| **A/B Testing** | Not enough data | Not enough data | 8.1 (12 reviews) | 
| **Mobile Optimized** | Not enough data | Not enough data | 9.4 (9 reviews) | 
| **Search Tracking and Optimization** | Not enough data | Not enough data | Not enough data | 

#### Lead Management

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Marketing Lead Database** | Not enough data | Not enough data | 8.9 (9 reviews) | 
| **Data Quality Management** | Not enough data | Not enough data | 8.5 (8 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 8.7 (10 reviews) | 
| **Lead Scoring and Grading** | Not enough data | Not enough data | 8.5 (9 reviews) | 
| **Lead Nurturing** | Not enough data | Not enough data | 8.9 (9 reviews) | 
| **Online Behavior Tracking** | Not enough data | Not enough data | 8.9 (11 reviews) | 
| **Automated Alerts and Tasks** | Not enough data | Not enough data | 9.2 (10 reviews) | 
| **CRM Lead Integration** | Not enough data | Not enough data | 8.7 (9 reviews) | 

#### Campaign Management

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Program Management** | Not enough data | Not enough data | 9.2 (6 reviews) | 
| **Event / Webinar Marketing** | Not enough data | Not enough data | 8.8 (7 reviews) | 
| **Calendaring** | Not enough data | Not enough data | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | Not enough data | 

#### Social

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Social Listening** | Not enough data | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | Not enough data | 
| **Social Campaigns** | Not enough data | Not enough data | Not enough data | 
| **Social Media Engagement** | Not enough data | Not enough data | 9.3 (5 reviews) | 
| **Social Media Advertising** | Not enough data | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Basic Reporting** | Not enough data | Not enough data | 8.7 (10 reviews) | 
| **Web Analytics** | Not enough data | Not enough data | 8.5 (11 reviews) | 
| **ROI Analytics** | Not enough data | Not enough data | 8.6 (7 reviews) | 
| **Revenue Analytics** | Not enough data | Not enough data | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | 9.0 (5 reviews) | 
| **Workflow Capability** | Not enough data | Not enough data | 8.6 (6 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 8.3 (6 reviews) | 
| **Internationalization** | Not enough data | Not enough data | 9.3 (5 reviews) | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 8.1 (6 reviews) | 
| **Output Document Generation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Integration

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Data Import & Export Tools** | Not enough data | Not enough data | 8.6 (7 reviews) | 
| **Integration APIs** | Not enough data | Not enough data | 8.3 (6 reviews) | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 9.0 (5 reviews) | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Pipedrive** | N/A | N/A |
| **Freshsales** | N/A | N/A |

#### Lead Generation

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Pipedrive** | N/A | N/A |
| **Freshsales** | 8.3/10 | 25 |

#### Lead Facilitation

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Customer-facing Chatbot** | Feature Not Available | Not enough data | 8.1 (19 reviews) | 
| **Lead Qualification** | Not enough data | Not enough data | 8.3 (19 reviews) | 
| **Lead Follow-up** | Not enough data | Not enough data | 8.6 (20 reviews) | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 8.7 (18 reviews) | 

#### Organization

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 8.6 (20 reviews) | 
| **Data Entry** | Not enough data | Not enough data | 8.9 (19 reviews) | 
| **Integrations / APIs** | Not enough data | Not enough data | 7.9 (19 reviews) | 

#### Performance Analysis

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Coaching ** | Feature Not Available | Not enough data | 7.9 (17 reviews) | 
| **Peformance Tracking** | Not enough data | Not enough data | 8.3 (23 reviews) | 

#### Sales Analysis

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **ROI Forecasting ** | Feature Not Available | Not enough data | 7.8 (20 reviews) | 
| **Sales Forecasting ** | Feature Not Available | Not enough data | 8.8 (21 reviews) | 

#### Generative AI

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.3 (12 reviews) | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 7.9 (13 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | 7.8/10 | 332 |
| **Pipedrive** | N/A | N/A |
| **Freshsales** | 8.5/10 | 276 |

#### Integrated Workflows

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Task Management** | 8.1 (241 reviews) ✓ Verified | Not enough data | 9.0 (236 reviews) ✓ Verified | 
| **Email Tracking/Automation** | 8.8 (306 reviews) ✓ Verified | Not enough data | 8.9 (244 reviews) ✓ Verified | 
| **Calls and Voice** | Feature Not Available | Not enough data | 8.4 (182 reviews) ✓ Verified | 
| **Other Outreach Options ** | 7.5 (146 reviews) ✓ Verified | Not enough data | 8.7 (182 reviews) ✓ Verified | 
| **CRM Integration** | 8.8 (287 reviews) ✓ Verified | Not enough data | 8.9 (219 reviews) ✓ Verified | 
| **Calendar** | 7.9 (53 reviews) | Not enough data | 8.7 (69 reviews) | 
| **Shared Records** | Feature Not Available | Not enough data | 8.8 (64 reviews) | 

#### Repeatability and Reportability

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Content Management** | 8.0 (195 reviews) ✓ Verified | Not enough data | 8.9 (206 reviews) ✓ Verified | 
| **Workflow Management** | 8.3 (225 reviews) ✓ Verified | Not enough data | 8.9 (222 reviews) ✓ Verified | 
| **Workflow Performance** | 8.0 (223 reviews) ✓ Verified | Not enough data | 8.9 (220 reviews) ✓ Verified | 
| **Sales Coaching and Insights** | 7.8 (173 reviews) ✓ Verified | Not enough data | 8.7 (186 reviews) ✓ Verified | 
| **Gamification** | Feature Not Available | Not enough data | 7.6 (57 reviews) | 

#### AI and Automation

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Lead Prioritization** | Feature Not Available | Not enough data | 8.4 (66 reviews) | 
| **Lead Scoring** | Feature Not Available | Not enough data | 8.2 (69 reviews) | 
| **Best Time of Day Scheduling** | Feature Not Available | Not enough data | 8.3 (62 reviews) | 
| **Buyer Intelligence** | Feature Not Available | Not enough data | 7.9 (63 reviews) | 
| **Machine Learning** | 6.7 (33 reviews) | Not enough data | 7.7 (59 reviews) | 

#### Generative AI

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **AI Text Generation** | 6.1 (22 reviews) | Not enough data | 8.2 (28 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Lead-to-Account Matching and Routing

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Pipedrive** | N/A | N/A |
| **Freshsales** | N/A | N/A |

#### Matching

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Priority Matching** | Not enough data | Not enough data | Not enough data | 
| **Account Tiebreakers** | Not enough data | Not enough data | Not enough data | 
| **Fuzzy Matching** | Feature Not Available | Not enough data | Not enough data | 

#### Routing

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Match and Route** | Not enough data | Not enough data | Not enough data | 
| **Multi-Objects** | Not enough data | Not enough data | Not enough data | 
| **Territories** | Not enough data | Not enough data | Not enough data | 
| **Working Hours** | Not enough data | Not enough data | Not enough data | 

#### Platform Operations

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Service level Agreements** | Not enough data | Not enough data | Not enough data | 
| **Audit Logs** | Feature Not Available | Not enough data | Not enough data | 
| **Duplicate Match** | Feature Not Available | Not enough data | Not enough data | 
| **Capping** | Feature Not Available | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 
| **Alerts & Notifications** | Not enough data | Not enough data | Not enough data | 
| **AI Lead Matching & Routing** | Not enough data | Not enough data | Not enough data | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | 7.2/10 | 15 |
| **Pipedrive** | N/A | N/A |
| **Freshsales** | N/A | N/A |

#### Calendar View

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Multi-Calendar View** | 6.3 (13 reviews) | Not enough data | Not enough data | 
| **Customizable Viewing** | 6.9 (12 reviews) | Not enough data | Not enough data | 

#### Shared Calendar

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Calendar Collaboration** | 6.9 (13 reviews) | Not enough data | Not enough data | 
| **Multiple Calendar Management** | 7.7 (13 reviews) | Not enough data | Not enough data | 

#### Accessibility

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Screen Reader Compatibility** | Feature Not Available | Not enough data | Not enough data | 
| **Keyboard Shortcuts** | Feature Not Available | Not enough data | Not enough data | 

#### Integration

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Sync Multiple Calendars** | 8.3 (13 reviews) | Not enough data | Not enough data | 
| **Import Events** | 6.2 (13 reviews) | Not enough data | Not enough data | 
| **Software Integrations** | 8.1 (13 reviews) | Not enough data | Not enough data | 

#### Notifications

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Customized Calendar Notifications** | 6.8 (13 reviews) | Not enough data | Not enough data | 
| **Location-Based Alerts** | Feature Not Available | Not enough data | Not enough data | 

#### Generative AI

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **AI Text-to-Image** | Feature Not Available | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | Not enough data | 
| **AI Image-to-Text** | Feature Not Available | Not enough data | Not enough data | 

#### Agentic AI - Calendar

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | 7.2/10 | 23 |
| **Pipedrive** | N/A | N/A |
| **Freshsales** | N/A | N/A |

#### Notifications

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Confirmations & Reminders** | 7.9 (16 reviews) | Not enough data | Not enough data | 
| **Appointment Follow-Up** | 7.7 (14 reviews) | Not enough data | Not enough data | 
| **Scheduling Notifications** | 8.8 (17 reviews) | Not enough data | Not enough data | 

#### Settings

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Time Zone Detection** | 7.6 (14 reviews) | Not enough data | Not enough data | 
| **Availability Settings** | 8.8 (15 reviews) | Not enough data | Not enough data | 
| **Blocked Time Settings** | 8.7 (14 reviews) | Not enough data | Not enough data | 

#### Personalization

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Branding** | 8.0 (11 reviews) | Not enough data | Not enough data | 
| **Links** | 8.6 (16 reviews) | Not enough data | Not enough data | 

#### Integrations

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Multi- Calendar Integration** | 7.3 (13 reviews) | Not enough data | Not enough data | 
| **Website Integration** | 7.2 (10 reviews) | Not enough data | Not enough data | 
| **Payment Acceptance** | 5.0 (7 reviews) | Not enough data | Not enough data | 
| **Video Conferencing** | 6.0 (7 reviews) | Not enough data | Not enough data | 
| **Communication** | Feature Not Available | Not enough data | Not enough data | 

#### Generative AI

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | Not enough data | 
| **AI Text-to-Image** | Feature Not Available | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | Not enough data | 
| **AI Image-to-Text** | Feature Not Available | Not enough data | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Pipedrive** | 7.6/10 | 81 |
| **Freshsales** | 8.4/10 | 18 |

#### Customization

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Custom Fields** | Not enough data | 8.3 (76 reviews) | 9.1 (17 reviews) | 
| **Conditional Logic** | Not enough data | 7.8 (72 reviews) | 8.3 (16 reviews) | 
| **Multi-page Forms** | Not enough data | 7.3 (71 reviews) | 8.2 (14 reviews) | 
| **Design** | Not enough data | 7.7 (76 reviews) | 8.3 (15 reviews) | 

#### Additional Functionality

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Embedded Forms** | Not enough data | 8.2 (74 reviews) | 8.4 (15 reviews) | 
| **Offline Capability** | Not enough data | 6.7 (70 reviews) | 8.2 (12 reviews) | 
| **Notifications** | Not enough data | 7.8 (78 reviews) | 8.4 (15 reviews) | 
| **Payments** | Not enough data | 6.9 (71 reviews) | 8.5 (11 reviews) | 
| **Mobile Forms** | Not enough data | 7.5 (73 reviews) | 8.3 (13 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | 7.6/10 | 38 |
| **Pipedrive** | N/A | N/A |
| **Freshsales** | N/A | N/A |

#### Integrations

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **MS Teams Integration** | 6.8 (34 reviews) | Not enough data | Not enough data | 
| **Email Integration** | 8.6 (36 reviews) | Not enough data | Not enough data | 
| **Zoom Integration** | 6.5 (34 reviews) | Not enough data | Not enough data | 
| **Google Meet Integration** | 6.8 (34 reviews) | Not enough data | Not enough data | 
| **Salesforce Integration** | 8.4 (35 reviews) | Not enough data | Not enough data | 

#### Branding & Customizatio

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Custom Booking Page** | 7.8 (36 reviews) | Not enough data | Not enough data | 
| **Personalized Links** | 8.1 (36 reviews) | Not enough data | Not enough data | 
| **Personalized Web Embed** | 7.1 (34 reviews) | Not enough data | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Set Working Hours** | 8.4 (35 reviews) | Not enough data | Not enough data | 
| **Automatic Updates** | 7.8 (34 reviews) | Not enough data | Not enough data | 
| **Buffer Times** | 7.1 (35 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Pipedrive** | N/A | N/A |
| **Freshsales** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Pipedrive** | N/A | N/A |
| **Freshsales** | 8.7/10 | 58 |

#### Agentic AI - Lead Scoring

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Attribution

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Lead Opportunity** | Not enough data | Not enough data | 8.8 (50 reviews) | 
| **Lead Assignment** | Not enough data | Not enough data | 9.0 (51 reviews) | 
| **Pipeline Acceleration** | Not enough data | Not enough data | 8.6 (50 reviews) | 

#### Discovery

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Lead Management** | Not enough data | Not enough data | 8.9 (51 reviews) | 
| **Scoring/Ranking** | Not enough data | Not enough data | 8.5 (53 reviews) | 
| **Lead Context** | Not enough data | Not enough data | 8.7 (50 reviews) | 

#### Management

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Conversion Viability** | Not enough data | Not enough data | 8.7 (49 reviews) | 
| **Workflow** | Not enough data | Not enough data | 9.0 (51 reviews) | 

#### Platform

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Data Synchronization** | Not enough data | Not enough data | 8.5 (49 reviews) | 
| **Analysis** | Not enough data | Not enough data | 8.7 (51 reviews) | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Pipedrive** | N/A | N/A |
| **Freshsales** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Pipedrive** | 7.6/10 | 444 |
| **Freshsales** | 8.5/10 | 38 |

#### Agentic AI - Sales Performance Management

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (66 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 7.3 (65 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 7.4 (64 reviews) | Not enough data | 

#### Incentives

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Badges** | Not enough data | 6.9 (391 reviews) | 8.5 (28 reviews) | 
| **Triggers** | Not enough data | 7.4 (401 reviews) | 8.6 (29 reviews) | 
| **Commission Calculator** | Not enough data | Feature Not Available | 7.9 (28 reviews) | 
| **Leaderboards** | Not enough data | 7.1 (395 reviews) | 8.3 (30 reviews) | 

#### Personalization

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Profiles** | Not enough data | 7.7 (414 reviews) | 8.8 (32 reviews) | 
| **Custom Reports** | Not enough data | 7.9 (409 reviews) | 8.6 (33 reviews) | 
| **Dashboards** | Not enough data | 8.3 (429 reviews) | 8.6 (34 reviews) | 
| **Goal Setting** | Not enough data | 8.0 (411 reviews) | 8.4 (31 reviews) | 

#### Administrative

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Integration** | Not enough data | 7.8 (409 reviews) | 8.5 (32 reviews) | 
| **Employee Structure** | Not enough data | 7.7 (401 reviews) | 8.4 (29 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.5 (387 reviews) | 8.4 (28 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | 7.9/10 | 875 |
| **Pipedrive** | 8.0/10 | 283 |
| **Freshsales** | 8.7/10 | 290 |

#### Agentic AI - Email Tracking

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 7.7 (56 reviews) | Not enough data | 
| **Multi-step Planning** | Feature Not Available | 7.8 (57 reviews) | Not enough data | 
| **Cross-system Integration** | Feature Not Available | 7.7 (57 reviews) | Not enough data | 
| **Adaptive Learning** | Feature Not Available | 7.5 (55 reviews) | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | 7.6 (56 reviews) | Not enough data | 
| **Proactive Assistance** | Feature Not Available | 7.8 (56 reviews) | Not enough data | 
| **Decision Making** | Feature Not Available | 8.1 (55 reviews) | Not enough data | 

#### Analytics

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Open Rates** | 8.2 (650 reviews) | 8.0 (256 reviews) | 8.9 (223 reviews) | 
| **Link Activity** | 8.2 (651 reviews) | 8.2 (257 reviews) | 8.8 (216 reviews) | 
| **Attachment Activity** | 8.1 (576 reviews) | 8.1 (249 reviews) | 8.2 (50 reviews) | 

#### Customizations

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Email Platform Integration** | 8.4 (741 reviews) | 8.2 (268 reviews) | 9.0 (233 reviews) | 
| **Email Scheduling** | 8.2 (608 reviews) | 8.3 (257 reviews) | 9.2 (238 reviews) | 
| **Notifications** | 8.1 (635 reviews) | 8.4 (270 reviews) | 8.9 (245 reviews) | 
| **Email Categorization** | 7.8 (486 reviews) | 7.9 (257 reviews) | 8.6 (219 reviews) | 
| **Templates** | 7.9 (539 reviews) | 8.3 (259 reviews) | 8.9 (240 reviews) | 

#### Generative AI

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **AI Text Generation** | 6.4 (59 reviews) | Feature Not Available | 7.7 (32 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Pipedrive** | 7.8/10 | 472 |
| **Freshsales** | 8.2/10 | 103 |

#### Agentic AI - Sales Analytics

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (57 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.4 (58 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 7.4 (58 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 7.3 (58 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 7.3 (57 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Data Sourcing** | Not enough data | 7.8 (425 reviews) | 8.1 (84 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.0 (433 reviews) | 8.4 (84 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 7.9 (427 reviews) | 8.2 (78 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.4 (437 reviews) | 8.4 (89 reviews) | 
| **Data Segmentation** | Not enough data | 8.0 (422 reviews) | 8.3 (84 reviews) | 

#### Predictive Analytics

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Lead Scoring** | Not enough data | 7.7 (423 reviews) | 8.1 (85 reviews) | 
| **Opportunity Scoring** | Not enough data | 7.8 (424 reviews) | 8.2 (83 reviews) | 
| **Risk Analysis** | Not enough data | 7.4 (407 reviews) | 8.0 (78 reviews) | 
| **Live Forecasting** | Not enough data | 7.7 (416 reviews) | 7.6 (80 reviews) | 

#### Sales Management

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.7 (442 reviews) | 8.4 (89 reviews) | 
| **Sales Gamification** | Not enough data | 7.6 (410 reviews) | 7.8 (79 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.3 (419 reviews) | 8.3 (84 reviews) | 
| **Activity Tracking** | Not enough data | 8.7 (443 reviews) | 8.7 (89 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Pipedrive** | N/A | N/A |
| **Freshsales** | 9.0/10 | 191 |

#### Agentic AI - Outbound Call Tracking

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

#### Calling

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Record Calls** | Not enough data | Not enough data | 8.8 (137 reviews) | 
| **Generate Location** | Not enough data | Not enough data | 8.8 (120 reviews) | 
| **Call Types** | Not enough data | Not enough data | 8.7 (130 reviews) | 
| **Click-to-Call** | Not enough data | Not enough data | 9.1 (146 reviews) | 
| **Auto Dialer** | Not enough data | Not enough data | Not enough data | 

#### Contacts

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 9.0 (151 reviews) | 
| **Information Locater** | Not enough data | Not enough data | 9.0 (137 reviews) | 
| **Record Prospect Data** | Not enough data | Not enough data | 9.0 (143 reviews) | 

#### Insights

| Feature | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Notes** | Not enough data | Not enough data | 9.1 (165 reviews) | 
| **Daily Summary** | Not enough data | Not enough data | 9.1 (142 reviews) | 
| **Automated Voicemails** | Not enough data | Not enough data | 8.9 (123 reviews) | 
| **Automated Emails** | Not enough data | Not enough data | 9.0 (145 reviews) | 
| **Sorts Prospects** | Not enough data | Not enough data | 9.0 (141 reviews) | 
| **Automated Note Taking** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Email Tracking Software](https://www.g2.com/categories/email-tracking)

**Unique to Cirrus Insight (7):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Lead-to-Account Matching and Routing Software](https://www.g2.com/categories/lead-to-account-matching-and-routing), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Calendar Software](https://www.g2.com/categories/calendar-software), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)

**Unique to Pipedrive (5):** [CRM Software](https://www.g2.com/categories/crm), [Email Marketing Software](https://www.g2.com/categories/email-marketing), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to Freshsales (10):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)


---
## Reviewer Demographics

### By Company Size

| Segment | Cirrus Insight | Pipedrive | Freshsales | 
|---|---|---|---|
| **Small-Business** | 37.3% | 72.7% | 67.9% | 
| **Mid-Market** | 46.1% | 22.9% | 26.7% | 
| **Enterprise** | 16.6% | 4.4% | 5.4% | 

### By Industry

#### Cirrus Insight

- **Computer Software:** 17.2%
- **Information Technology and Services:** 9.7%
- **Marketing and Advertising:** 9.7%
- **Internet:** 5.8%
- **Financial Services:** 5.1%
- **Non-Profit Organization Management:** 5.0%
- **Education Management:** 3.7%
- **Higher Education:** 3.1%
- **Real Estate:** 1.9%
- **E-Learning:** 1.6%
- **Other:** 37.1%

#### Pipedrive

- **Computer Software:** 10.9%
- **Information Technology and Services:** 10.1%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.2%
- **Construction:** 3.3%
- **Real Estate:** 3.3%
- **Internet:** 3.0%
- **Consulting:** 2.2%
- **Insurance:** 2.1%
- **Telecommunications:** 1.6%
- **Other:** 49.4%

#### Freshsales

- **Information Technology and Services:** 16.6%
- **Computer Software:** 13.8%
- **Marketing and Advertising:** 7.9%
- **Financial Services:** 4.1%
- **Internet:** 3.6%
- **Education Management:** 3.2%
- **Retail:** 2.8%
- **Real Estate:** 2.4%
- **Construction:** 1.9%
- **Telecommunications:** 1.9%
- **Other:** 41.7%

---
## Alternatives

### Alternatives to Cirrus Insight

- [Vendasta Yesware](https://www.g2.com/products/vendasta-yesware/reviews) — 4.4/5 stars (821 reviews)
- [Revenue Grid](https://www.g2.com/products/revenue-grid/reviews) — 4.6/5 stars (574 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3568 reviews)
- [Mixmax](https://www.g2.com/products/mixmax/reviews) — 4.6/5 stars (1457 reviews)
- [Bigtincan Engagement](https://www.g2.com/products/bigtincan-engagement/reviews) — 4.1/5 stars (592 reviews)
- [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2633 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13795 reviews)
- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1542 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)

### Alternatives to Pipedrive

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1111 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13795 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (812 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (477 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (302 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14682 reviews)

### Alternatives to Freshsales

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13795 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14682 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2035 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3568 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (302 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (477 reviews)

---
## Top Discussions

### Cirrus Insight

- Title: [how can I improve on synchronisation with Salesforce](https://www.g2.com/discussions/how-can-i-improve-on-synchronisation-with-salesforce) — 3 comments, 1 upvote
  > **Top comment:** "Hi Andrea, lately there seems to be an overall problem with synchronizing with information with Cirrus.  I have gmail and while all of my emails are synching..."
- Title: [Why does the outlook plugin frequently logout/not load?](https://www.g2.com/discussions/why-does-the-outlook-plugin-frequently-logout-not-load) — 2 comments, 1 upvote
  > **Top comment:** "Had the same issue and was advised it was an internet explorer issue. Was never able to get issue resolved on my corporate issues as our IT would not allow..."
- Title: [How reliable is the Chrome extension and Cirrus Insight side panel for your users?](https://www.g2.com/discussions/how-reliable-is-the-chrome-extension-and-cirrus-insight-side-panel-for-your-users) — 2 comments, 1 upvote
  > **Top comment:** "I find it to be quite accurate. I love being able to pull opportunities in the side panel. I think a couple times maybe the contact is not right, but this..."
- Title: [Does Cirrus Insight have mobile applications?](https://www.g2.com/discussions/6555-mobile) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, native Cirrus Insight iOS and Android mobile apps are available on the iTunes App Store and the Google Play Store."
- Title: [What browsers and systems does Cirrus Insight support?](https://www.g2.com/discussions/supported-systems) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Cirrus Insight for Gmail is available as a Google Chrome browser extension or a Firefox browser add-on. Cirrus Insight for Outlook is available as an..."

### Pipedrive

- Title: [What is the best way to use email marketing with Pipedrive?](https://www.g2.com/discussions/12132-what-is-the-best-way-to-use-email-marketing-with-pipedrive) — 3 comments, 3 upvotes
  > **Top comment:** "PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal..."
- Title: [What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?](https://www.g2.com/discussions/what-features-of-pipedrive-are-most-beneficial-for-new-sales-professionals-to-track-and-optimize-their-sales-pipeline) — 2 comments
  > **Top comment:** "In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people..."
- Title: [What is Pipedrive used for?](https://www.g2.com/discussions/pipedrive-what-is-pipedrive-used-for) — 2 comments
  > **Top comment:** "Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key..."
- Title: [Is Pipedrive free?](https://www.g2.com/discussions/is-pipedrive-free) — 2 comments
  > **Top comment:** "No"
- Title: [What is Pipedrive software?](https://www.g2.com/discussions/what-is-pipedrive-software) — 2 comments
  > **Top comment:** "It is a CRM tool that helps sales professionals to log all your sales related activities. Eg. meetings, contacts, proposals and contracts. Basically managing..."

### Freshsales

- Title: [What is Freshsales used for?](https://www.g2.com/discussions/what-is-freshsales-used-for) — 2 comments, 1 upvote
  > **Top comment:** "It's used for a number of things from lead generation to managing client accounts. It's a great tool to keep everything under 1 umbrella that is accessible..."
- Title: [What are the three benefits of CRM?](https://www.g2.com/discussions/freshsales-what-are-the-three-benefits-of-crm) — 2 comments
  > **Top comment:** "1. Creating sequences/pipelines to contact leads quicker and stay in communication with them easier
2. Allowing the sales team to easily access the..."
- Title: [What is Freshsales CRM?](https://www.g2.com/discussions/what-is-freshsales-crm) — 1 comment
  > **Top comment:** "It's a CRM software."
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/freshsales-what-are-the-features-of-crm-software) — 1 comment
  > **Top comment:** "Very nice software "
- Title: [How to improve more on fresh sales](https://www.g2.com/discussions/how-to-improve-more-on-fresh-sales) — 1 comment, 1 upvote
  > **Top comment:** "Auto WhatsApp feature "

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cirrus-insight-vs-pipedrive-vs-freshsales)