# Cirrus Insight vs Gong Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gong excels in user satisfaction, boasting a higher overall rating compared to Cirrus Insight. Users appreciate Gong's **AI capabilities** and the **Agent Studio** , which streamline call analysis and CRM integration, making it a reliable choice for sales teams.
- **Users say** that Cirrus Insight offers a solid experience for managing client communications, with features like real-time updates and easy scheduling for client meetings. However, some users feel it lacks the advanced analytics and insights that Gong provides.
- **Reviewers mention** that Gong's ease of use is a standout feature, with many highlighting how the platform simplifies the process of summarizing calls and extracting action items. This contrasts with Cirrus Insight, where users have noted some challenges in configuration and setup.
- **According to verified reviews** , Gong's support quality is highly rated, with users appreciating the responsiveness and helpfulness of the support team. In comparison, Cirrus Insight's support has received mixed feedback, indicating room for improvement in this area.
- **Users highlight** that Gong's ability to provide accurate AI-generated summaries and actionable insights from calls significantly enhances productivity. Cirrus Insight, while effective for task management, does not offer the same level of AI-driven insights, which some users find limiting.
- **G2 reviewers note** that while Cirrus Insight is well-suited for mid-market companies, Gong has a stronger presence in this segment, with a larger user base and more recent reviews indicating a growing preference for its features and capabilities.



| | Cirrus Insight | Gong | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 1,510 | 6,650 | 
| **Largest Market Segment** | Mid-Market (46.1% of reviews) | Mid-Market (69.4% of reviews) | 
| **Entry Level Price** | $14.00 1 User Per Month | No pricing available | 

---
## Top Pros & Cons

### Cirrus Insight

Pros:
- Salesforce Integration (17 reviews)
- Scheduling (15 reviews)

Cons:
- Missing Features (8 reviews)
- Learning Curve (6 reviews)

### Gong

Pros:
- Helpful (301 reviews)
- Ease of Use (240 reviews)

Cons:
- Call Issues (119 reviews)
- Recording Issues (77 reviews)

---
## Ratings Comparison
| Rating | Cirrus Insight | Gong | 
|---|---|---|
  | **Meets Requirements** | 8.5 (1389 reviews) | 9.4 (5081 reviews) | 
  | **Ease of Use** | 8.4 (1368 reviews) | 9.3 (5142 reviews) | 
  | **Ease of Setup** | 8.4 (407 reviews) | 9.1 (1340 reviews) | 
  | **Ease of Admin** | 8.4 (337 reviews) | 9.1 (777 reviews) | 
  | **Quality of Support** | 8.0 (1073 reviews) | 9.2 (3604 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (328 reviews) | 9.3 (779 reviews) | 
  | **Product Direction (% positive)** | 8.0 (1383 reviews) | 9.0 (4744 reviews) | 

---
## Pricing

### Cirrus Insight

#### Entry-Level Pricing

Plan: Salesforce Sync

Price: $14.00 1 User Per Month

Description: Capture all emails, calendar events, and tasks in Salesforce without any manual data entry.

Key Features:
- Standard Bi-Directional or One-Way Sync
- Sync of Emails, Events and Tasks
- Data Stored in Salesforce

[Browse all 4 editions](https://www.g2.com/products/cirrus-insight/pricing)

#### Free Trial

Yes

### Gong

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Gong** | 8.1/10 | 396 |

#### Lead Facilitation

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Customer-facing Chatbot** | Feature Not Available | 7.1 (346 reviews) | 
| **Lead Qualification** | Not enough data | 7.3 (340 reviews) | 
| **Lead Follow-up** | Not enough data | 7.5 (346 reviews) | 
| **Meeting Scheduling ** | Not enough data | 7.6 (345 reviews) | 

#### Organization

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 8.3 (350 reviews) | 
| **Data Entry** | Not enough data | 8.3 (345 reviews) | 
| **Integrations / APIs** | Not enough data | 8.3 (344 reviews) | 

#### Performance Analysis

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Coaching ** | Feature Not Available | 8.5 (346 reviews) | 
| **Peformance Tracking** | Not enough data | 8.6 (351 reviews) | 

#### Sales Analysis

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | 7.7 (330 reviews) | 
| **Sales Forecasting ** | Feature Not Available | 7.9 (336 reviews) | 

#### Generative AI

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.6 (285 reviews) | 
| **AI Text Summarization** | Feature Not Available | 8.9 (293 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (53 reviews) | 
| **Multi-step Planning** | Not enough data | 7.9 (52 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (55 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (53 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (52 reviews) | 
| **Proactive Assistance** | Not enough data | 8.2 (53 reviews) | 
| **Decision Making** | Not enough data | 8.1 (53 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | 7.8/10 | 332 |
| **Gong** | 8.0/10 | 137 |

#### Integrated Workflows

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Task Management** | 8.1 (241 reviews) ✓ Verified | 7.8 (105 reviews) | 
| **Email Tracking/Automation** | 8.8 (306 reviews) ✓ Verified | 8.0 (111 reviews) | 
| **Calls and Voice** | Feature Not Available | 8.4 (107 reviews) | 
| **Other Outreach Options ** | 7.5 (146 reviews) ✓ Verified | 7.3 (98 reviews) | 
| **CRM Integration** | 8.8 (287 reviews) ✓ Verified | 8.5 (111 reviews) | 
| **Calendar** | 7.9 (53 reviews) | 8.4 (104 reviews) | 
| **Shared Records** | Feature Not Available | 8.5 (100 reviews) | 

#### Repeatability and Reportability

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Content Management** | 8.0 (195 reviews) ✓ Verified | 8.3 (102 reviews) | 
| **Workflow Management** | 8.3 (225 reviews) ✓ Verified | 8.1 (103 reviews) | 
| **Workflow Performance** | 8.0 (223 reviews) ✓ Verified | 7.9 (99 reviews) | 
| **Sales Coaching and Insights** | 7.8 (173 reviews) ✓ Verified | 8.5 (116 reviews) | 
| **Gamification** | Feature Not Available | 7.3 (97 reviews) | 

#### AI and Automation

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Lead Prioritization** | Feature Not Available | 7.8 (91 reviews) | 
| **Lead Scoring** | Feature Not Available | 7.7 (88 reviews) | 
| **Best Time of Day Scheduling** | Feature Not Available | 7.4 (88 reviews) | 
| **Buyer Intelligence** | Feature Not Available | 7.6 (87 reviews) | 
| **Machine Learning** | 6.7 (33 reviews) | 8.0 (88 reviews) | 

#### Generative AI

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **AI Text Generation** | 6.1 (22 reviews) | 8.2 (95 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (49 reviews) | 
| **Multi-step Planning** | Not enough data | 8.0 (48 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (50 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (48 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (50 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (47 reviews) | 
| **Decision Making** | Not enough data | 8.3 (50 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Gong** | 8.4/10 | 2985 |

#### Call Analytics

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Call Recording** | Not enough data | 9.6 (2799 reviews) ✓ Verified | 
| **Machine Learning** | Not enough data | 8.8 (2485 reviews) ✓ Verified | 
| **Call Analysis** | Not enough data | 9.1 (2709 reviews) ✓ Verified | 
| **Lead Qualification** | Not enough data | 8.3 (1794 reviews) ✓ Verified | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Customer Scoring** | Not enough data | 8.6 (1872 reviews) ✓ Verified | 
| **Speech-to-Text** | Not enough data | 8.3 (2546 reviews) ✓ Verified | 
| **Sentiment Analysis** | Not enough data | 8.5 (9 reviews) | 

#### Generative AI

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.9 (701 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (134 reviews) | 
| **Multi-step Planning** | Not enough data | 8.0 (134 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (144 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (135 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (136 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (135 reviews) | 
| **Decision Making** | Not enough data | 7.9 (134 reviews) | 

### Lead-to-Account Matching and Routing

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Gong** | N/A | N/A |

#### Matching

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Priority Matching** | Not enough data | Not enough data | 
| **Account Tiebreakers** | Not enough data | Not enough data | 
| **Fuzzy Matching** | Feature Not Available | Not enough data | 

#### Routing

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Match and Route** | Not enough data | Not enough data | 
| **Multi-Objects** | Not enough data | Not enough data | 
| **Territories** | Not enough data | Not enough data | 
| **Working Hours** | Not enough data | Not enough data | 

#### Platform Operations

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Service level Agreements** | Not enough data | Not enough data | 
| **Audit Logs** | Feature Not Available | Not enough data | 
| **Duplicate Match** | Feature Not Available | Not enough data | 
| **Capping** | Feature Not Available | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Alerts & Notifications** | Not enough data | Not enough data | 
| **AI Lead Matching & Routing** | Not enough data | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Gong** | 8.2/10 | 489 |

#### Revenue Sourcing and Forecasting

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Revenue History** | Not enough data | Feature Not Available | 
| **Pipeline Management** | Not enough data | 8.6 (377 reviews) | 
| **Dashboard Analytics** | Not enough data | 8.6 (407 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.2 (347 reviews) | 
| **Data Segmentation** | Not enough data | 8.4 (355 reviews) | 
| **Predictive Forecasting** | Not enough data | 8.0 (249 reviews) | 
| **Revenue Operations Cadence** | Not enough data | 8.1 (245 reviews) | 

#### CRM Data Enrichment

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Calendar Sync** | Not enough data | 9.0 (401 reviews) | 
| **Email Activity Capture** | Not enough data | 8.8 (388 reviews) | 
| **Conversation Intelligence** | Not enough data | 9.1 (423 reviews) | 
| **Marketing Leads** | Not enough data | Feature Not Available | 
| **Contact Capture** | Not enough data | 8.6 (253 reviews) | 

#### Account Management

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Nonengaged Accounts** | Not enough data | 8.1 (324 reviews) | 
| **Account optimization** | Not enough data | 8.2 (339 reviews) | 
| **Historical Patterns** | Not enough data | 8.3 (349 reviews) | 
| **Rep Performance** | Not enough data | 8.6 (370 reviews) | 
| **Account Engagement** | Not enough data | 8.5 (259 reviews) | 
| **Historical Win/Loss Patterns** | Not enough data | 8.1 (240 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (40 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (41 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (39 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (37 reviews) | 
| **Decision Making** | Not enough data | 7.4 (39 reviews) | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | 7.2/10 | 15 |
| **Gong** | N/A | N/A |

#### Calendar View

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Multi-Calendar View** | 6.3 (13 reviews) | Not enough data | 
| **Customizable Viewing** | 6.9 (12 reviews) | Not enough data | 

#### Shared Calendar

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Calendar Collaboration** | 6.9 (13 reviews) | Not enough data | 
| **Multiple Calendar Management** | 7.7 (13 reviews) | Not enough data | 

#### Accessibility

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Screen Reader Compatibility** | Feature Not Available | Not enough data | 
| **Keyboard Shortcuts** | Feature Not Available | Not enough data | 

#### Integration

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Sync Multiple Calendars** | 8.3 (13 reviews) | Not enough data | 
| **Import Events** | 6.2 (13 reviews) | Not enough data | 
| **Software Integrations** | 8.1 (13 reviews) | Not enough data | 

#### Notifications

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Customized Calendar Notifications** | 6.8 (13 reviews) | Not enough data | 
| **Location-Based Alerts** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **AI Text-to-Image** | Feature Not Available | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | 
| **AI Image-to-Text** | Feature Not Available | Not enough data | 

#### Agentic AI - Calendar

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | 7.2/10 | 23 |
| **Gong** | N/A | N/A |

#### Notifications

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Confirmations & Reminders** | 7.9 (16 reviews) | Not enough data | 
| **Appointment Follow-Up** | 7.7 (14 reviews) | Not enough data | 
| **Scheduling Notifications** | 8.8 (17 reviews) | Not enough data | 

#### Settings

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Time Zone Detection** | 7.6 (14 reviews) | Not enough data | 
| **Availability Settings** | 8.8 (15 reviews) | Not enough data | 
| **Blocked Time Settings** | 8.7 (14 reviews) | Not enough data | 

#### Personalization

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Branding** | 8.0 (11 reviews) | Not enough data | 
| **Links** | 8.6 (16 reviews) | Not enough data | 

#### Integrations

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Multi- Calendar Integration** | 7.3 (13 reviews) | Not enough data | 
| **Website Integration** | 7.2 (10 reviews) | Not enough data | 
| **Payment Acceptance** | 5.0 (7 reviews) | Not enough data | 
| **Video Conferencing** | 6.0 (7 reviews) | Not enough data | 
| **Communication** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 
| **AI Text-to-Image** | Feature Not Available | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | 
| **AI Image-to-Text** | Feature Not Available | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | 7.6/10 | 38 |
| **Gong** | N/A | N/A |

#### Integrations

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **MS Teams Integration** | 6.8 (34 reviews) | Not enough data | 
| **Email Integration** | 8.6 (36 reviews) | Not enough data | 
| **Zoom Integration** | 6.5 (34 reviews) | Not enough data | 
| **Google Meet Integration** | 6.8 (34 reviews) | Not enough data | 
| **Salesforce Integration** | 8.4 (35 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Custom Booking Page** | 7.8 (36 reviews) | Not enough data | 
| **Personalized Links** | 8.1 (36 reviews) | Not enough data | 
| **Personalized Web Embed** | 7.1 (34 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Set Working Hours** | 8.4 (35 reviews) | Not enough data | 
| **Automatic Updates** | 7.8 (34 reviews) | Not enough data | 
| **Buffer Times** | 7.1 (35 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Gong** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | 7.9/10 | 875 |
| **Gong** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Analytics

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Open Rates** | 8.2 (650 reviews) | Not enough data | 
| **Link Activity** | 8.2 (651 reviews) | Not enough data | 
| **Attachment Activity** | 8.1 (576 reviews) | Not enough data | 

#### Customizations

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Email Platform Integration** | 8.4 (741 reviews) | Not enough data | 
| **Email Scheduling** | 8.2 (608 reviews) | Not enough data | 
| **Notifications** | 8.1 (635 reviews) | Not enough data | 
| **Email Categorization** | 7.8 (486 reviews) | Not enough data | 
| **Templates** | 7.9 (539 reviews) | Not enough data | 

#### Generative AI

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **AI Text Generation** | 6.4 (59 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Gong** | 8.5/10 | 1018 |

#### Agentic AI - Sales Analytics

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 8.4 (57 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (58 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.6 (59 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (58 reviews) | 

#### Data Sourcing

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.5 (748 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.7 (790 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.5 (717 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.9 (805 reviews) | 
| **Data Segmentation** | Not enough data | 8.6 (726 reviews) | 

#### Predictive Analytics

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.1 (722 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.4 (751 reviews) | 
| **Risk Analysis** | Not enough data | 8.2 (737 reviews) | 
| **Live Forecasting** | Not enough data | 8.3 (723 reviews) | 

#### Sales Management

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.6 (761 reviews) | 
| **Sales Gamification** | Not enough data | 8.2 (722 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.7 (759 reviews) | 
| **Activity Tracking** | Not enough data | 9.0 (831 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Gong** | 8.8/10 | 2877 |

#### Agentic AI - Sales Coaching

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 8.1 (61 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (62 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (62 reviews) | 
| **Decision Making** | Not enough data | 8.3 (60 reviews) | 

#### Training

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Knowledge Base** | Not enough data | 9.0 (1967 reviews) ✓ Verified | 
| **Coaching Materials** | Not enough data | 9.0 (2180 reviews) ✓ Verified | 
| **Playbook Creation** | Not enough data | 8.6 (1527 reviews) ✓ Verified | 
| **Video Record** | Not enough data | 9.2 (2217 reviews) ✓ Verified | 

#### Feedback

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Review** | Not enough data | 9.3 (2373 reviews) ✓ Verified | 
| **Scorecard** | Not enough data | 9.0 (1853 reviews) ✓ Verified | 
| **Coaching Card** | Not enough data | 9.0 (1894 reviews) ✓ Verified | 
| **Leaderboard** | Not enough data | 8.8 (1604 reviews) ✓ Verified | 
| **Real-Time Updates** | Not enough data | 8.9 (1790 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 8.9 (1877 reviews) ✓ Verified | 
| **Competition** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.9 (388 reviews) | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Gong** | 9.3/10 | 66 |

#### Agentic AI - Revenue AI Platforms

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.9 (17 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Cirrus Insight | Gong | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | 9.7 (44 reviews) | 
| **Predictive Forecasting** | Not enough data | 8.0 (9 reviews) | 
| **CRM Data Enrichment** | Not enough data | 8.8 (7 reviews) | 
| **Actionable Insights** | Not enough data | 9.6 (33 reviews) | 
| **Risk Flagging** | Not enough data | 10.0 (6 reviews) | 
| **Workflow Orchestration** | Not enough data | 9.2 (6 reviews) | 
| **Sales Coaching** | Not enough data | 9.6 (25 reviews) | 
| **Pipeline & Deal Management** | Not enough data | 9.6 (12 reviews) | 
| **Customer Data Capture** | Not enough data | 9.5 (29 reviews) | 

---
## Categories
**Shared Categories (2):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)

**Unique to Cirrus Insight (6):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Lead-to-Account Matching and Routing Software](https://www.g2.com/categories/lead-to-account-matching-and-routing), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Calendar Software](https://www.g2.com/categories/calendar-software), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)

**Unique to Gong (5):** [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Cirrus Insight | Gong | 
|---|---|---|
| **Small-Business** | 37.3% | 12.9% | 
| **Mid-Market** | 46.1% | 69.4% | 
| **Enterprise** | 16.6% | 17.7% | 

### By Industry

#### Cirrus Insight

- **Computer Software:** 17.2%
- **Information Technology and Services:** 9.7%
- **Marketing and Advertising:** 9.7%
- **Internet:** 5.8%
- **Financial Services:** 5.1%
- **Non-Profit Organization Management:** 5.0%
- **Education Management:** 3.7%
- **Higher Education:** 3.1%
- **Real Estate:** 1.9%
- **E-Learning:** 1.6%
- **Other:** 37.1%

#### Gong

- **Computer Software:** 37.5%
- **Information Technology and Services:** 16.9%
- **Marketing and Advertising:** 9.0%
- **Internet:** 5.0%
- **Financial Services:** 3.2%
- **Human Resources:** 1.9%
- **Telecommunications:** 1.7%
- **Computer & Network Security:** 1.6%
- **E-Learning:** 1.4%
- **Staffing and Recruiting:** 1.3%
- **Other:** 20.4%

---
## Alternatives

### Alternatives to Cirrus Insight

- [Vendasta Yesware](https://www.g2.com/products/vendasta-yesware/reviews) — 4.4/5 stars (821 reviews)
- [Revenue Grid](https://www.g2.com/products/revenue-grid/reviews) — 4.6/5 stars (574 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Mixmax](https://www.g2.com/products/mixmax/reviews) — 4.6/5 stars (1457 reviews)
- [Bigtincan Engagement](https://www.g2.com/products/bigtincan-engagement/reviews) — 4.1/5 stars (592 reviews)
- [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2640 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1542 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)

### Alternatives to Gong

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5602 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Salesken](https://www.g2.com/products/salesken/reviews) — 4.9/5 stars (396 reviews)
- [Aviso](https://www.g2.com/products/aviso/reviews) — 4.4/5 stars (968 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9652 reviews)
- [Jiminny](https://www.g2.com/products/jiminny/reviews) — 4.6/5 stars (927 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)

---
## Top Discussions

### Cirrus Insight

- Title: [how can I improve on synchronisation with Salesforce](https://www.g2.com/discussions/how-can-i-improve-on-synchronisation-with-salesforce) — 3 comments, 1 upvote
  > **Top comment:** "Hi Andrea, lately there seems to be an overall problem with synchronizing with information with Cirrus.  I have gmail and while all of my emails are synching..."
- Title: [Why does the outlook plugin frequently logout/not load?](https://www.g2.com/discussions/why-does-the-outlook-plugin-frequently-logout-not-load) — 2 comments, 1 upvote
  > **Top comment:** "Had the same issue and was advised it was an internet explorer issue. Was never able to get issue resolved on my corporate issues as our IT would not allow..."
- Title: [How reliable is the Chrome extension and Cirrus Insight side panel for your users?](https://www.g2.com/discussions/how-reliable-is-the-chrome-extension-and-cirrus-insight-side-panel-for-your-users) — 2 comments, 1 upvote
  > **Top comment:** "I find it to be quite accurate. I love being able to pull opportunities in the side panel. I think a couple times maybe the contact is not right, but this..."
- Title: [Does Cirrus Insight have mobile applications?](https://www.g2.com/discussions/6555-mobile) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, native Cirrus Insight iOS and Android mobile apps are available on the iTunes App Store and the Google Play Store."
- Title: [What browsers and systems does Cirrus Insight support?](https://www.g2.com/discussions/supported-systems) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Cirrus Insight for Gmail is available as a Google Chrome browser extension or a Firefox browser add-on. Cirrus Insight for Outlook is available as an..."

### Gong

- Title: [What is gong software?](https://www.g2.com/discussions/what-is-gong-software) — 6 comments
  > **Top comment:** "Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This..."
- Title: [What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?](https://www.g2.com/discussions/25247-what-is-the-email-address-to-send-the-invite-to-for-a-last-minute-call-to-be-recorded-and-is-there-a-way-to-send-the-invite-via-email-not-through-the-gong-site) — 4 comments, 2 upvotes
  > **Top comment:** "Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!"
- Title: [Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.](https://www.g2.com/discussions/do-you-accept-marketing-ideas-suggestions-i-sent-one-to-udi-and-amit) — 3 comments, 4 upvotes
  > **Top comment:** "Very high ferformer"
- Title: [How do i make Gong automatic for all my calls ?](https://www.g2.com/discussions/how-do-i-make-gong-automatic-for-all-my-calls) — 3 comments, 1 upvote
  > **Top comment:** "You can control this in configuration settings. You should not have to log into Gong for it to record. "
- Title: [How is Gong revolutionizing sales strategies with its AI-driven insights?](https://www.g2.com/discussions/gong-how-is-gong-revolutionizing-sales-strategies-with-its-ai-driven-insights) — 2 comments
  > **Top comment:** "Great! Gong is a very reliable tools to use when it comes from documentation, recordings and quality analysis. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cirrus-insight-vs-gong)