Compare Cirrus Insight and Gong 
At a Glance
Market Segments
Mid-Market (46.1% of reviews)
Mid-Market (69.4% of reviews)
Entry-Level Pricing
$14.00 1 User Per Month
No pricing available
Cirrus Insight
Star Rating
(1,512)4.2 out of 5
Market Segments
Mid-Market (46.1% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansGong
Star Rating
(6,541)4.7 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in providing detailed insights into customer interactions, with users appreciating its ability to capture and analyze calls. One user mentioned, "I use Gong to really understand and improve how I communicate with prospects and customers," highlighting its value in enhancing communication skills.
- Users say Cirrus Insight stands out for its seamless integration with Gmail, allowing users to attach incoming emails directly to Salesforce leads with just one click. This feature has been praised for its convenience, as one reviewer noted, "They have thought of everything when it comes to email management."
- Reviewers mention that Gong's setup process is notably easy, making it a favorable choice for teams looking to implement a new tool quickly. A user highlighted, "The initial setup was easy," which can be a significant advantage for organizations with limited IT resources.
- According to verified reviews, Cirrus Insight offers valuable daily updates based on calendar invites, helping users stay organized and prepared for their day. One user expressed appreciation for this feature, stating, "I like the daily updates that they give me about what to expect in my day."
- G2 reviewers report that Gong has a higher overall satisfaction score, reflecting its strong market presence and user approval. Users have noted its effectiveness in providing accurate meeting summaries, with one stating, "It allows me to listen to the context of what the customer needs," which enhances the overall sales process.
- Users say that while Cirrus Insight is user-friendly and offers a range of built-in features, it may not match the advanced analytics capabilities of Gong. For instance, Gong's machine learning features are highlighted as a strong point, with users noting its ability to provide insights that help refine sales strategies.
Pricing
Entry-Level Pricing
Cirrus Insight
Salesforce Sync
$14.00
1 User Per Month
Capture all emails, calendar events, and tasks in Salesforce without any manual data entry.
- Standard Bi-Directional or One-Way Sync
- Sync of Emails, Events and Tasks
- Data Stored in Salesforce
Gong
No pricing availableFree Trial
Cirrus Insight
Free Trial is available
Gong
No trial information availableRatings
Meets Requirements
8.5
1,390
9.4
4,986
Ease of Use
8.4
1,369
9.3
5,044
Ease of Setup
8.4
407
9.1
1,261
Ease of Admin
8.4
336
9.1
775
Quality of Support
8.0
1,074
9.2
3,542
Has the product been a good partner in doing business?
8.3
327
9.3
777
Product Direction (% positive)
8.0
1,385
9.0
4,662
Features by Category
Lead Facilitation
Feature Not Available
7.1
347
Not enough data
7.3
341
Not enough data
7.6
346
Not enough data
7.6
345
Organization
Not enough data
8.3
350
Not enough data
8.3
346
Not enough data
8.3
345
Performance Analysis
Feature Not Available
8.5
347
Not enough data
8.6
352
Sales Analysis
Feature Not Available
7.8
331
Feature Not Available
7.9
337
Generative AI
Not enough data
8.6
286
Feature Not Available
8.9
293
Agentic AI - AI Sales Assistant
Not enough data
8.1
54
Not enough data
7.9
53
Not enough data
8.2
55
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Integrated Workflows
8.1
242
|
Verified
7.8
104
8.8
307
|
Verified
7.9
107
Feature Not Available
8.3
105
7.5
147
|
Verified
7.3
99
8.8
288
|
Verified
8.5
105
8.0
54
8.4
103
Feature Not Available
8.5
98
Repeatability and Reportability
8.0
196
|
Verified
8.2
99
8.3
226
|
Verified
8.0
100
8.0
224
|
Verified
7.9
99
7.8
174
|
Verified
8.4
105
Feature Not Available
7.3
97
AI and Automation
Feature Not Available
7.8
91
Feature Not Available
7.7
88
Feature Not Available
7.4
87
Feature Not Available
7.6
87
6.7
33
8.0
87
Generative AI
6.1
22
8.2
93
Agentic AI - Sales Engagement
Not enough data
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
49
Not enough data
8.0
47
Not enough data
8.2
48
Call Analytics
Not enough data
9.6
2776
|
Verified
Not enough data
8.8
2476
|
Verified
Not enough data
9.1
2689
|
Verified
Not enough data
8.3
1793
|
Verified
Artificial Intelligence - Conversation Intelligence
Not enough data
8.6
1870
|
Verified
Not enough data
8.3
2532
|
Verified
Not enough data
Not enough data
Generative AI
Not enough data
8.9
693
Agentic AI - Conversation Intelligence
Not enough data
8.0
135
Not enough data
8.0
134
Not enough data
8.1
138
Not enough data
8.0
135
Not enough data
8.2
136
Not enough data
8.1
135
Not enough data
8.0
135
Matching
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Routing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Operations
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Feature Not Available
Not enough data
8.6
378
Not enough data
8.6
408
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
CRM Data Enrichment
Not enough data
9.0
402
Not enough data
8.8
390
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Account Management
Not enough data
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Calendar View
6.5
14
Not enough data
7.2
13
Not enough data
Shared Calendar
7.1
14
Not enough data
7.9
14
Not enough data
Accessibility
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.5
14
Not enough data
6.4
14
Not enough data
8.2
14
Not enough data
Notifications
7.0
14
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Notifications
8.0
17
Not enough data
7.9
15
Not enough data
8.9
18
Not enough data
Settings
7.8
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
Personalization
8.2
12
Not enough data
8.7
17
Not enough data
Integrations
7.5
14
Not enough data
7.4
11
Not enough data
5.6
8
Not enough data
6.5
8
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrations
6.8
34
Not enough data
8.6
36
Not enough data
6.5
34
Not enough data
6.8
34
Not enough data
8.4
35
Not enough data
Branding & Customizatio
7.8
36
Not enough data
8.1
36
Not enough data
7.1
34
Not enough data
Automatic Rules & Configurations
8.4
35
Not enough data
7.8
34
Not enough data
7.1
35
Not enough data
Agentic AI - Business Scheduling
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
8.2
650
Not enough data
8.2
651
Not enough data
8.1
576
Not enough data
Customizations
8.4
740
Not enough data
8.2
608
Not enough data
8.1
635
Not enough data
7.8
486
Not enough data
7.9
539
Not enough data
Generative AI
6.4
59
Not enough data
Agentic AI - Sales Analytics
Not enough data
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Data Sourcing
Not enough data
8.5
746
Not enough data
8.7
788
Not enough data
8.5
716
Not enough data
8.9
804
Not enough data
8.6
726
Predictive Analytics
Not enough data
8.1
720
Not enough data
8.4
750
Not enough data
8.2
736
Not enough data
8.3
722
Sales Management
Not enough data
8.6
760
Not enough data
8.3
721
Not enough data
8.7
757
Not enough data
9.0
826
Agentic AI - Sales Coaching
Not enough data
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
60
Training
Not enough data
9.0
1965
|
Verified
Not enough data
9.0
2178
|
Verified
Not enough data
8.6
1527
|
Verified
Not enough data
9.2
2216
|
Verified
Feedback
Not enough data
9.3
2370
|
Verified
Not enough data
9.0
1853
|
Verified
Not enough data
9.0
1894
|
Verified
Not enough data
8.8
1605
|
Verified
Not enough data
8.9
1791
|
Verified
Not enough data
8.9
1878
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.9
387
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cirrus Insight and Gong are categorized as Sales Engagement and AI Sales Assistant
Unique Categories
Cirrus Insight is categorized as Business Scheduling, Lead-to-Account Matching and Routing, Email Tracking, Online Appointment Scheduling, Calendar, and Salesforce AppExchange Apps
Gong is categorized as Revenue AI Platforms, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Coaching, and Sales Analytics
Reviews
Reviewers' Company Size
Cirrus Insight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.2%
Information Technology and Services
9.7%
Marketing and Advertising
9.7%
Internet
5.8%
Financial Services
5.1%
Other
52.5%
Computer Software
37.6%
Information Technology and Services
16.8%
Marketing and Advertising
9.0%
Internet
5.0%
Financial Services
3.2%
Other
28.4%
Discussions
how can I improve on synchronisation with Salesforce
3 Comments
PB
Hi Andrea, lately there seems to be an overall problem with synchronizing with information with Cirrus. I have gmail and while all of my emails are synching...Read more
Why does the outlook plugin frequently logout/not load?
2 Comments
DH
Had the same issue and was advised it was an internet explorer issue. Was never able to get issue resolved on my corporate issues as our IT would not allow...Read more
How reliable is the Chrome extension and Cirrus Insight side panel for your users?
2 Comments
WG
I find it to be quite accurate. I love being able to pull opportunities in the side panel. I think a couple times maybe the contact is not right, but this...Read more
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
PB
Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!Read more
Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.
3 Comments
CG
Very high ferformerRead more
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