Compare Cirrus Insight and Close 
At a Glance
Market Segments
Mid-Market (46.1% of reviews)
Small-Business (79.3% of reviews)
Entry-Level Pricing
$14.00 1 User Per Month
$9.00 1 Seat Per Month
Cirrus Insight
Star Rating
(1,511)4.2 out of 5
Market Segments
Mid-Market (46.1% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansClose
Star Rating
(2,016)4.7 out of 5
Market Segments
Small-Business (79.3% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 Seat Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Close excels in user-friendliness, with many users highlighting its intuitive design and ease of use for pipeline management. One user mentioned, "Close is very easy to learn and use as a CRM," which is crucial for teams looking to onboard quickly.
- Users say that Cirrus Insight offers unique features that enhance productivity, such as the ability to attach incoming emails directly to Salesforce leads with just one click. This integration allows users to manage their communications seamlessly without leaving their email platform.
- According to verified reviews, Close stands out for its quick implementation process, with users appreciating the smooth start facilitated by its straightforward setup. One reviewer noted, "The initial setup was very easy," which can significantly reduce downtime for teams.
- Reviewers mention that Cirrus Insight provides valuable daily updates based on calendar invites, helping users stay organized and prepared for their day. This feature is particularly praised for its ability to enhance user productivity and planning.
- G2 reviewers highlight that Close's forecasting feature is a significant advantage, allowing users to manage customer responses effectively. This capability is essential for sales teams aiming to optimize their strategies and improve conversion rates.
- Users report that while Cirrus Insight is user-friendly, it may not always meet specific workflow needs as effectively as Close. Some users have noted configuration challenges, indicating that Close may offer a more adaptable solution for diverse business requirements.
Pricing
Entry-Level Pricing
Cirrus Insight
Salesforce Sync
$14.00
1 User Per Month
Capture all emails, calendar events, and tasks in Salesforce without any manual data entry.
- Standard Bi-Directional or One-Way Sync
- Sync of Emails, Events and Tasks
- Data Stored in Salesforce
Close
Solo
$9.00
1 Seat Per Month
Built for the individual who wants every lead, pipeline, and conversation in one place.
- 1 user included
Free Trial
Cirrus Insight
Free Trial is available
Close
Free Trial is available
Ratings
Meets Requirements
8.5
1,388
9.1
1,742
Ease of Use
8.4
1,367
9.2
1,783
Ease of Setup
8.4
405
9.0
1,120
Ease of Admin
8.4
336
9.0
566
Quality of Support
8.0
1,072
9.3
1,557
Has the product been a good partner in doing business?
8.3
327
9.3
561
Product Direction (% positive)
8.0
1,383
9.5
1,754
Features by Category
Sales Force Automation
Not enough data
9.0
1354
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
1359
|
Verified
Not enough data
9.0
1387
|
Verified
Not enough data
8.3
1166
Not enough data
9.1
1307
|
Verified
Not enough data
8.4
1123
Not enough data
8.3
1131
Not enough data
8.4
1162
Marketing Automation
Not enough data
8.7
1262
Not enough data
8.5
1218
Not enough data
9.2
1340
Not enough data
8.2
1133
Customer Support
Not enough data
8.7
1216
|
Verified
Not enough data
8.7
1226
|
Verified
Not enough data
8.7
1260
|
Verified
Not enough data
8.7
1250
|
Verified
Not enough data
8.6
1198
|
Verified
Reporting & Analytics
Not enough data
8.7
1259
|
Verified
Not enough data
8.8
1281
|
Verified
Not enough data
8.2
1141
Mobile & Social
Not enough data
8.2
1074
Not enough data
7.9
1097
Not enough data
8.2
1087
Platform
Not enough data
8.7
1196
|
Verified
Not enough data
8.8
1215
|
Verified
Not enough data
8.9
1198
Not enough data
8.5
1124
Not enough data
8.0
1070
|
Verified
Not enough data
8.4
1098
Not enough data
9.1
1213
|
Verified
Not enough data
8.4
1115
Integration
Not enough data
8.8
1124
|
Verified
Not enough data
8.7
1126
|
Verified
Not enough data
8.5
1060
|
Verified
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
8.5
82
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
8.5
81
Not enough data
8.7
81
Not enough data
8.8
80
Not enough data
8.7
80
Lead Facilitation
Feature Not Available
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Organization
Not enough data
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Performance Analysis
Feature Not Available
8.2
127
Not enough data
8.9
134
Sales Analysis
Feature Not Available
8.3
134
Feature Not Available
8.6
134
Generative AI
Not enough data
8.4
82
Feature Not Available
8.7
82
Agentic AI - AI Sales Assistant
Not enough data
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Integrated Workflows
8.1
241
|
Verified
9.1
220
8.8
306
|
Verified
9.1
223
Feature Not Available
9.0
215
7.5
146
|
Verified
8.7
212
8.8
287
|
Verified
9.0
217
8.0
53
9.0
221
Feature Not Available
8.9
220
Repeatability and Reportability
8.0
195
|
Verified
8.6
215
8.3
225
|
Verified
8.9
215
8.0
223
|
Verified
8.9
205
7.8
173
|
Verified
8.3
203
Feature Not Available
7.8
201
AI and Automation
Feature Not Available
8.2
194
Feature Not Available
8.1
197
Feature Not Available
8.2
190
Feature Not Available
7.9
198
6.7
32
7.8
196
Generative AI
6.2
21
8.0
197
Agentic AI - Sales Engagement
Not enough data
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Dialing Options
Not enough data
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Agent Tools
Not enough data
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Automation
Not enough data
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Agentic AI - Auto Dialer
Not enough data
8.8
21
Not enough data
8.8
21
AI Capabilities - Auto Dialer
Not enough data
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Text Messaging
Not enough data
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
SMS Platform
Not enough data
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Agentic AI - SMS Marketing
Not enough data
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Channels
Not enough data
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Design
Not enough data
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Generative AI
Not enough data
8.3
103
Not enough data
8.8
102
Matching
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Routing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Operations
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
6.5
14
Not enough data
7.2
13
Not enough data
Shared Calendar
7.1
14
Not enough data
7.9
14
Not enough data
Accessibility
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.5
14
Not enough data
6.4
14
Not enough data
8.2
14
Not enough data
Notifications
7.0
14
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Notifications
8.0
17
Not enough data
7.9
15
Not enough data
8.9
18
Not enough data
Settings
7.8
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
Personalization
8.2
12
Not enough data
8.7
17
Not enough data
Integrations
7.5
14
Not enough data
7.4
11
Not enough data
5.6
8
Not enough data
6.5
8
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
Not enough data
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Generative AI
Not enough data
9.1
37
Workforce Management
Not enough data
9.3
38
Not enough data
9.1
37
Call Center Infrastructure (CCI)
Not enough data
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Administrative
Not enough data
9.7
40
Not enough data
9.2
39
Integrations
6.8
34
Not enough data
8.6
36
Not enough data
6.5
34
Not enough data
6.8
34
Not enough data
8.4
35
Not enough data
Branding & Customizatio
7.8
36
Not enough data
8.1
36
Not enough data
7.1
34
Not enough data
Automatic Rules & Configurations
8.4
35
Not enough data
7.8
34
Not enough data
7.1
35
Not enough data
Agentic AI - Business Scheduling
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Feature Not Available
8.7
22
Feature Not Available
8.3
22
Feature Not Available
8.1
20
Feature Not Available
8.3
21
Feature Not Available
8.2
21
Feature Not Available
8.1
20
Feature Not Available
8.2
21
Analytics
8.2
648
8.6
488
8.2
649
Feature Not Available
8.1
574
Feature Not Available
Customizations
8.4
738
9.0
496
8.2
606
9.2
496
8.1
633
8.8
521
7.8
484
8.6
477
7.9
537
9.2
519
Generative AI
6.4
57
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Data Sourcing
Not enough data
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
166
Not enough data
8.6
160
Predictive Analytics
Not enough data
8.6
160
Not enough data
8.7
160
Not enough data
8.3
155
Not enough data
8.4
158
Sales Management
Not enough data
9.1
161
Not enough data
8.3
157
Not enough data
8.8
156
Not enough data
9.2
161
Agentic AI - Outbound Call Tracking
Not enough data
8.5
24
Not enough data
8.4
24
Calling
Not enough data
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
659
Not enough data
8.9
30
Contacts
Not enough data
8.8
655
Not enough data
8.7
618
Not enough data
9.0
653
Insights
Not enough data
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
652
Not enough data
8.8
631
Not enough data
9.0
28
Categories
Categories
Shared Categories
Cirrus Insight and Close are categorized as Sales Engagement, AI Sales Assistant, and Email Tracking
Unique Categories
Cirrus Insight is categorized as Business Scheduling, Lead-to-Account Matching and Routing, Online Appointment Scheduling, Calendar, and Salesforce AppExchange Apps
Close is categorized as Customer Communications Management, SMS Marketing, Outbound Call Tracking, Sales Analytics, CRM, Call Center Infrastructure (CCI), and Auto Dialer
Reviews
Reviewers' Company Size
Cirrus Insight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.1%
Information Technology and Services
9.8%
Marketing and Advertising
9.7%
Internet
5.8%
Financial Services
5.1%
Other
52.5%
Marketing and Advertising
15.0%
Computer Software
8.8%
Real Estate
8.1%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.0%
Alternatives
Discussions
how can I improve on synchronisation with Salesforce
3 Comments
PB
Hi Andrea, lately there seems to be an overall problem with synchronizing with information with Cirrus. I have gmail and while all of my emails are synching...Read more
How reliable is the Chrome extension and Cirrus Insight side panel for your users?
2 Comments
WG
I find it to be quite accurate. I love being able to pull opportunities in the side panel. I think a couple times maybe the contact is not right, but this...Read more
Why does the outlook plugin frequently logout/not load?
2 Comments
DH
Had the same issue and was advised it was an internet explorer issue. Was never able to get issue resolved on my corporate issues as our IT would not allow...Read more
How long does it take to generate a new integration?
2 Comments
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
how do I integrate WhatsApp?
2 Comments
KS
You can use Zapier or use API's to link them manually.Read more
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