# Cirrus Insight vs Close Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Close excels in user-friendliness, with many users highlighting its intuitive design and ease of use for pipeline management. One user mentioned, "Close is very easy to learn and use as a CRM," which is crucial for teams looking to onboard quickly.
- **Users say** that Cirrus Insight offers unique features that enhance productivity, such as the ability to attach incoming emails directly to Salesforce leads with just one click. This integration allows users to manage their communications seamlessly without leaving their email platform.
- **According to verified reviews** , Close stands out for its quick implementation process, with users appreciating the smooth start facilitated by its straightforward setup. One reviewer noted, "The initial setup was very easy," which can significantly reduce downtime for teams.
- **Reviewers mention** that Cirrus Insight provides valuable daily updates based on calendar invites, helping users stay organized and prepared for their day. This feature is particularly praised for its ability to enhance user productivity and planning.
- **G2 reviewers highlight** that Close's forecasting feature is a significant advantage, allowing users to manage customer responses effectively. This capability is essential for sales teams aiming to optimize their strategies and improve conversion rates.
- **Users report** that while Cirrus Insight is user-friendly, it may not always meet specific workflow needs as effectively as Close. Some users have noted configuration challenges, indicating that Close may offer a more adaptable solution for diverse business requirements.



| | Cirrus Insight | Close | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 1,510 | 2,038 | 
| **Largest Market Segment** | Mid-Market (46.1% of reviews) | Small-Business (79.2% of reviews) | 
| **Entry Level Price** | $14.00 1 User Per Month | $9.00 1 Seat Per Month | 

---
## Top Pros & Cons

### Cirrus Insight

Pros:
- Salesforce Integration (17 reviews)
- Scheduling (15 reviews)

Cons:
- Missing Features (8 reviews)
- Learning Curve (6 reviews)

### Close

Pros:
- Ease of Use (753 reviews)
- Helpful (441 reviews)

Cons:
- Missing Features (244 reviews)
- Call Issues (181 reviews)

---
## Ratings Comparison
| Rating | Cirrus Insight | Close | 
|---|---|---|
  | **Meets Requirements** | 8.5 (1389 reviews) | 9.1 (1755 reviews) | 
  | **Ease of Use** | 8.4 (1368 reviews) | 9.2 (1799 reviews) | 
  | **Ease of Setup** | 8.4 (407 reviews) | 9.0 (1136 reviews) | 
  | **Ease of Admin** | 8.4 (337 reviews) | 9.0 (568 reviews) | 
  | **Quality of Support** | 8.0 (1073 reviews) | 9.3 (1570 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (328 reviews) | 9.3 (563 reviews) | 
  | **Product Direction (% positive)** | 8.0 (1383 reviews) | 9.5 (1768 reviews) | 

---
## Pricing

### Cirrus Insight

#### Entry-Level Pricing

Plan: Salesforce Sync

Price: $14.00 1 User Per Month

Description: Capture all emails, calendar events, and tasks in Salesforce without any manual data entry.

Key Features:
- Standard Bi-Directional or One-Way Sync
- Sync of Emails, Events and Tasks
- Data Stored in Salesforce

[Browse all 4 editions](https://www.g2.com/products/cirrus-insight/pricing)

#### Free Trial

Yes

### Close

#### Entry-Level Pricing

Plan: Solo

Price: $9.00 1 Seat Per Month

Description: Built for the individual who wants every lead, pipeline, and conversation in one place.

Key Features:
- 1 user included

[Browse all 4 editions](https://www.g2.com/products/close/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Close** | 8.6/10 | 1525 |

#### Sales Force Automation

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 9.0 (1363 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 9.0 (1363 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 9.0 (1394 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 8.3 (1166 reviews) | 
| **Desktop Integration** | Not enough data | 9.1 (1310 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 8.4 (1124 reviews) | 
| **Quote & Order Management** | Not enough data | 8.3 (1131 reviews) | 
| **Customer Contract Management** | Not enough data | 8.4 (1162 reviews) | 

#### Marketing Automation

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Email Marketing** | Not enough data | 8.7 (1264 reviews) | 
| **Campaign Management** | Not enough data | 8.5 (1219 reviews) | 
| **Lead Management** | Not enough data | 9.2 (1343 reviews) | 
| **Marketing ROI Analytics** | Not enough data | 8.2 (1133 reviews) | 

#### Customer Support

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Case Management** | Not enough data | 8.7 (1216 reviews) ✓ Verified | 
| **Customer Support Portal** | Not enough data | 8.7 (1226 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 8.7 (1260 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 8.7 (1253 reviews) ✓ Verified | 
| **Support Analytics** | Not enough data | 8.6 (1200 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Reporting** | Not enough data | 8.7 (1263 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.8 (1283 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 8.2 (1142 reviews) | 

#### Mobile & Social

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 8.2 (1075 reviews) | 
| **Social Network Integration** | Not enough data | 7.9 (1098 reviews) | 
| **Mobile User Support** | Not enough data | 8.2 (1089 reviews) | 

#### Platform

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Customization** | Not enough data | 8.7 (1197 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.8 (1215 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.9 (1197 reviews) | 
| **Internationalization** | Not enough data | 8.5 (1124 reviews) | 
| **Sandbox / Test Environments** | Not enough data | 8.0 (1070 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Not enough data | 8.4 (1097 reviews) | 
| **Performance and Reliability** | Not enough data | 9.1 (1215 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.4 (1115 reviews) | 

#### Integration

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.8 (1123 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.7 (1125 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 8.5 (1060 reviews) ✓ Verified | 

#### Generative AI

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Agentic AI - CRM

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (82 reviews) | 
| **Multi-step Planning** | Not enough data | 8.5 (80 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (81 reviews) | 
| **Adaptive Learning** | Not enough data | 8.5 (81 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.7 (81 reviews) | 
| **Proactive Assistance** | Not enough data | 8.8 (80 reviews) | 
| **Decision Making** | Not enough data | 8.7 (80 reviews) | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Close** | 8.9/10 | 147 |

#### Lead Facilitation

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Customer-facing Chatbot** | Feature Not Available | 7.9 (133 reviews) | 
| **Lead Qualification** | Not enough data | 8.6 (133 reviews) | 
| **Lead Follow-up** | Not enough data | 9.0 (140 reviews) | 
| **Meeting Scheduling ** | Not enough data | 8.6 (134 reviews) | 

#### Organization

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 9.2 (136 reviews) | 
| **Data Entry** | Not enough data | 8.9 (133 reviews) | 
| **Integrations / APIs** | Not enough data | 8.9 (133 reviews) | 

#### Performance Analysis

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Coaching ** | Feature Not Available | 8.2 (127 reviews) | 
| **Peformance Tracking** | Not enough data | 8.9 (134 reviews) | 

#### Sales Analysis

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | 8.3 (134 reviews) | 
| **Sales Forecasting ** | Feature Not Available | 8.6 (134 reviews) | 

#### Generative AI

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.4 (82 reviews) | 
| **AI Text Summarization** | Feature Not Available | 8.7 (82 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.8 (9 reviews) | 
| **Multi-step Planning** | Not enough data | 9.6 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 9.4 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 9.4 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.8 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (9 reviews) | 
| **Decision Making** | Not enough data | 9.8 (8 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | 7.8/10 | 332 |
| **Close** | 8.6/10 | 229 |

#### Integrated Workflows

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Task Management** | 8.1 (241 reviews) ✓ Verified | 9.1 (220 reviews) | 
| **Email Tracking/Automation** | 8.8 (306 reviews) ✓ Verified | 9.1 (223 reviews) | 
| **Calls and Voice** | Feature Not Available | 9.0 (215 reviews) | 
| **Other Outreach Options ** | 7.5 (146 reviews) ✓ Verified | 8.7 (212 reviews) | 
| **CRM Integration** | 8.8 (287 reviews) ✓ Verified | 9.0 (217 reviews) | 
| **Calendar** | 7.9 (53 reviews) | 9.0 (221 reviews) | 
| **Shared Records** | Feature Not Available | 8.9 (220 reviews) | 

#### Repeatability and Reportability

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Content Management** | 8.0 (195 reviews) ✓ Verified | 8.6 (215 reviews) | 
| **Workflow Management** | 8.3 (225 reviews) ✓ Verified | 8.9 (215 reviews) | 
| **Workflow Performance** | 8.0 (223 reviews) ✓ Verified | 8.9 (206 reviews) | 
| **Sales Coaching and Insights** | 7.8 (173 reviews) ✓ Verified | 8.3 (204 reviews) | 
| **Gamification** | Feature Not Available | 7.8 (201 reviews) | 

#### AI and Automation

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Lead Prioritization** | Feature Not Available | 8.2 (194 reviews) | 
| **Lead Scoring** | Feature Not Available | 8.1 (197 reviews) | 
| **Best Time of Day Scheduling** | Feature Not Available | 8.2 (190 reviews) | 
| **Buyer Intelligence** | Feature Not Available | 7.9 (198 reviews) | 
| **Machine Learning** | 6.7 (33 reviews) | 7.8 (196 reviews) | 

#### Generative AI

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **AI Text Generation** | 6.1 (22 reviews) | 8.0 (197 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (32 reviews) | 
| **Multi-step Planning** | Not enough data | 8.5 (32 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (32 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (31 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.8 (31 reviews) | 
| **Proactive Assistance** | Not enough data | 8.8 (32 reviews) | 
| **Decision Making** | Not enough data | 8.9 (32 reviews) | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Close** | 9.0/10 | 156 |

#### Dialing Options

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Preview Dialing** | Not enough data | 9.1 (150 reviews) | 
| **Progressive Dialing** | Not enough data | 9.2 (151 reviews) | 
| **Predictive Dialing** | Not enough data | 9.4 (17 reviews) | 

#### Agent Tools

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Whisper Coaching ** | Not enough data | 8.6 (146 reviews) | 
| **Callback Scheduling ** | Not enough data | 8.8 (142 reviews) | 
| **Call Recording ** | Not enough data | 9.4 (147 reviews) | 

#### Automation

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Voice Activity Detection** | Not enough data | 8.9 (141 reviews) | 
| **Interactive Voice Response (IVR)** | Not enough data | 8.5 (142 reviews) | 
| **Call Scrubbing** | Not enough data | 8.6 (142 reviews) | 

#### Agentic AI - Auto Dialer

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.8 (21 reviews) | 
| **Cross-system Integration** | Not enough data | 8.8 (21 reviews) | 

#### AI Capabilities - Auto Dialer

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | 9.4 (17 reviews) | 
| **Compliance Monitoring** | Not enough data | 9.3 (17 reviews) | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | 9.5 (17 reviews) | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Close** | 8.8/10 | 313 |

#### Text Messaging

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Bulk SMS** | Not enough data | 8.8 (265 reviews) ✓ Verified | 
| **Two-Way Text Messaging** | Not enough data | 9.3 (287 reviews) ✓ Verified | 
| **Text Scheduler** | Not enough data | 9.3 (282 reviews) ✓ Verified | 
| **Automatic Replies** | Not enough data | 8.7 (267 reviews) ✓ Verified | 
| **Automatic URL Shortening** | Not enough data | 8.4 (252 reviews) | 
| **MMS Marketing** | Not enough data | 8.7 (257 reviews) | 
| **Personalization** | Not enough data | 8.9 (256 reviews) | 
| **Transactional SMS** | Not enough data | Feature Not Available | 

#### SMS Platform

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Reporting** | Not enough data | 9.0 (280 reviews) ✓ Verified | 
| **Automation** | Not enough data | 9.1 (276 reviews) ✓ Verified | 
| **White Label** | Not enough data | Feature Not Available | 
| **Text-to-Landline** | Not enough data | Feature Not Available | 
| **Short Codes** | Not enough data | Feature Not Available | 
| **API Integration** | Not enough data | 9.0 (263 reviews) ✓ Verified | 

#### Agentic AI - SMS Marketing

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (15 reviews) | 
| **Multi-step Planning** | Not enough data | 8.4 (15 reviews) | 
| **Cross-system Integration** | Not enough data | 9.0 (15 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.7 (15 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (15 reviews) | 
| **Decision Making** | Not enough data | 8.6 (15 reviews) | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Close** | 8.6/10 | 117 |

#### Channels

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Multi-Channel Coverage** | Not enough data | 8.6 (106 reviews) | 
| **Open Listening** | Not enough data | 8.6 (107 reviews) | 
| **Physical Media** | Not enough data | 8.0 (107 reviews) | 

#### Design

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Communications Strategy Development** | Not enough data | 8.5 (109 reviews) | 
| **Create Content** | Not enough data | 7.9 (106 reviews) | 
| **Personalization** | Not enough data | 8.9 (107 reviews) | 
| **Inbound Identification** | Not enough data | 8.9 (106 reviews) | 
| **Regulatory Compliance** | Not enough data | 9.0 (103 reviews) | 

#### Generative AI

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.3 (103 reviews) | 
| **AI Text Summarization** | Not enough data | 8.8 (102 reviews) | 

### Lead-to-Account Matching and Routing

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Close** | N/A | N/A |

#### Matching

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Priority Matching** | Not enough data | Not enough data | 
| **Account Tiebreakers** | Not enough data | Not enough data | 
| **Fuzzy Matching** | Feature Not Available | Not enough data | 

#### Routing

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Match and Route** | Not enough data | Not enough data | 
| **Multi-Objects** | Not enough data | Not enough data | 
| **Territories** | Not enough data | Not enough data | 
| **Working Hours** | Not enough data | Not enough data | 

#### Platform Operations

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Service level Agreements** | Not enough data | Not enough data | 
| **Audit Logs** | Feature Not Available | Not enough data | 
| **Duplicate Match** | Feature Not Available | Not enough data | 
| **Capping** | Feature Not Available | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Alerts & Notifications** | Not enough data | Not enough data | 
| **AI Lead Matching & Routing** | Not enough data | Not enough data | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | 7.2/10 | 15 |
| **Close** | N/A | N/A |

#### Calendar View

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Multi-Calendar View** | 6.3 (13 reviews) | Not enough data | 
| **Customizable Viewing** | 6.9 (12 reviews) | Not enough data | 

#### Shared Calendar

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Calendar Collaboration** | 6.9 (13 reviews) | Not enough data | 
| **Multiple Calendar Management** | 7.7 (13 reviews) | Not enough data | 

#### Accessibility

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Screen Reader Compatibility** | Feature Not Available | Not enough data | 
| **Keyboard Shortcuts** | Feature Not Available | Not enough data | 

#### Integration

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Sync Multiple Calendars** | 8.3 (13 reviews) | Not enough data | 
| **Import Events** | 6.2 (13 reviews) | Not enough data | 
| **Software Integrations** | 8.1 (13 reviews) | Not enough data | 

#### Notifications

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Customized Calendar Notifications** | 6.8 (13 reviews) | Not enough data | 
| **Location-Based Alerts** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **AI Text-to-Image** | Feature Not Available | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | 
| **AI Image-to-Text** | Feature Not Available | Not enough data | 

#### Agentic AI - Calendar

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | 7.2/10 | 23 |
| **Close** | N/A | N/A |

#### Notifications

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Confirmations & Reminders** | 7.9 (16 reviews) | Not enough data | 
| **Appointment Follow-Up** | 7.7 (14 reviews) | Not enough data | 
| **Scheduling Notifications** | 8.8 (17 reviews) | Not enough data | 

#### Settings

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Time Zone Detection** | 7.6 (14 reviews) | Not enough data | 
| **Availability Settings** | 8.8 (15 reviews) | Not enough data | 
| **Blocked Time Settings** | 8.7 (14 reviews) | Not enough data | 

#### Personalization

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Branding** | 8.0 (11 reviews) | Not enough data | 
| **Links** | 8.6 (16 reviews) | Not enough data | 

#### Integrations

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Multi- Calendar Integration** | 7.3 (13 reviews) | Not enough data | 
| **Website Integration** | 7.2 (10 reviews) | Not enough data | 
| **Payment Acceptance** | 5.0 (7 reviews) | Not enough data | 
| **Video Conferencing** | 6.0 (7 reviews) | Not enough data | 
| **Communication** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 
| **AI Text-to-Image** | Feature Not Available | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | 
| **AI Image-to-Text** | Feature Not Available | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Close** | 9.3/10 | 42 |

#### Platform

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Omnichannel** | Not enough data | 8.6 (37 reviews) | 
| **Mobile Access** | Not enough data | 9.1 (38 reviews) | 
| **Queue Management** | Not enough data | 9.2 (38 reviews) | 
| **Call Routing** | Not enough data | 9.3 (38 reviews) | 
| **Call Back** | Not enough data | 9.1 (37 reviews) | 
| **IVR** | Not enough data | 8.6 (37 reviews) | 
| **Automatic Call Distribution** | Not enough data | 9.0 (37 reviews) | 

#### Generative AI

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | 9.1 (37 reviews) | 

#### Workforce Management

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Call Monitoring** | Not enough data | 9.3 (38 reviews) | 
| **Performance Evaluation** | Not enough data | 9.1 (37 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.8 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 9.6 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.8 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 9.8 (9 reviews) | 

#### Administrative

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Call Recording** | Not enough data | 9.7 (40 reviews) | 
| **Reporting & Dashboards** | Not enough data | 9.2 (39 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | 7.6/10 | 38 |
| **Close** | N/A | N/A |

#### Integrations

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **MS Teams Integration** | 6.8 (34 reviews) | Not enough data | 
| **Email Integration** | 8.6 (36 reviews) | Not enough data | 
| **Zoom Integration** | 6.5 (34 reviews) | Not enough data | 
| **Google Meet Integration** | 6.8 (34 reviews) | Not enough data | 
| **Salesforce Integration** | 8.4 (35 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Custom Booking Page** | 7.8 (36 reviews) | Not enough data | 
| **Personalized Links** | 8.1 (36 reviews) | Not enough data | 
| **Personalized Web Embed** | 7.1 (34 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Set Working Hours** | 8.4 (35 reviews) | Not enough data | 
| **Automatic Updates** | 7.8 (34 reviews) | Not enough data | 
| **Buffer Times** | 7.1 (35 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Close** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | 7.9/10 | 875 |
| **Close** | 8.6/10 | 553 |

#### Agentic AI - Email Tracking

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 8.7 (22 reviews) | 
| **Multi-step Planning** | Feature Not Available | 8.3 (22 reviews) | 
| **Cross-system Integration** | Feature Not Available | 8.1 (20 reviews) | 
| **Adaptive Learning** | Feature Not Available | 8.3 (21 reviews) | 
| **Natural Language Interaction** | Feature Not Available | 8.2 (21 reviews) | 
| **Proactive Assistance** | Feature Not Available | 8.1 (20 reviews) | 
| **Decision Making** | Feature Not Available | 8.2 (21 reviews) | 

#### Analytics

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Open Rates** | 8.2 (650 reviews) | 8.6 (488 reviews) | 
| **Link Activity** | 8.2 (651 reviews) | Feature Not Available | 
| **Attachment Activity** | 8.1 (576 reviews) | Feature Not Available | 

#### Customizations

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Email Platform Integration** | 8.4 (741 reviews) | 9.0 (496 reviews) | 
| **Email Scheduling** | 8.2 (608 reviews) | 9.2 (496 reviews) | 
| **Notifications** | 8.1 (635 reviews) | 8.8 (521 reviews) | 
| **Email Categorization** | 7.8 (486 reviews) | 8.6 (477 reviews) | 
| **Templates** | 7.9 (539 reviews) | 9.2 (519 reviews) | 

#### Generative AI

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **AI Text Generation** | 6.4 (59 reviews) | Feature Not Available | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Close** | 8.7/10 | 176 |

#### Agentic AI - Sales Analytics

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.0 (17 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (17 reviews) | 
| **Adaptive Learning** | Not enough data | 8.8 (16 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.0 (17 reviews) | 
| **Proactive Assistance** | Not enough data | 8.4 (17 reviews) | 

#### Data Sourcing

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.5 (163 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.7 (163 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.5 (163 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.8 (167 reviews) | 
| **Data Segmentation** | Not enough data | 8.6 (161 reviews) | 

#### Predictive Analytics

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.6 (160 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.7 (160 reviews) | 
| **Risk Analysis** | Not enough data | 8.3 (156 reviews) | 
| **Live Forecasting** | Not enough data | 8.4 (158 reviews) | 

#### Sales Management

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 9.1 (161 reviews) | 
| **Sales Gamification** | Not enough data | 8.3 (157 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.8 (157 reviews) | 
| **Activity Tracking** | Not enough data | 9.2 (161 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Cirrus Insight** | N/A | N/A |
| **Close** | 8.9/10 | 714 |

#### Agentic AI - Outbound Call Tracking

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (24 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.4 (24 reviews) | 

#### Calling

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Record Calls** | Not enough data | 9.2 (665 reviews) | 
| **Generate Location** | Not enough data | Feature Not Available | 
| **Call Types** | Not enough data | 9.0 (645 reviews) | 
| **Click-to-Call** | Not enough data | 9.3 (660 reviews) | 
| **Auto Dialer** | Not enough data | 8.8 (31 reviews) | 

#### Contacts

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Personalization** | Not enough data | 8.8 (656 reviews) | 
| **Information Locater** | Not enough data | 8.7 (618 reviews) | 
| **Record Prospect Data** | Not enough data | 9.0 (653 reviews) | 

#### Insights

| Feature | Cirrus Insight | Close | 
|---|---|---|
| **Notes** | Not enough data | 9.3 (676 reviews) | 
| **Daily Summary** | Not enough data | 9.0 (630 reviews) | 
| **Automated Voicemails** | Not enough data | 8.7 (592 reviews) | 
| **Automated Emails** | Not enough data | 9.0 (653 reviews) | 
| **Sorts Prospects** | Not enough data | 8.8 (631 reviews) | 
| **Automated Note Taking** | Not enough data | 9.0 (29 reviews) | 

---
## Categories
**Shared Categories (3):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Email Tracking Software](https://www.g2.com/categories/email-tracking)

**Unique to Cirrus Insight (5):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Lead-to-Account Matching and Routing Software](https://www.g2.com/categories/lead-to-account-matching-and-routing), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Calendar Software](https://www.g2.com/categories/calendar-software), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)

**Unique to Close (7):** [CRM Software](https://www.g2.com/categories/crm), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)


---
## Reviewer Demographics

### By Company Size

| Segment | Cirrus Insight | Close | 
|---|---|---|
| **Small-Business** | 37.3% | 79.2% | 
| **Mid-Market** | 46.1% | 20.2% | 
| **Enterprise** | 16.6% | 0.7% | 

### By Industry

#### Cirrus Insight

- **Computer Software:** 17.2%
- **Information Technology and Services:** 9.7%
- **Marketing and Advertising:** 9.7%
- **Internet:** 5.8%
- **Financial Services:** 5.1%
- **Non-Profit Organization Management:** 5.0%
- **Education Management:** 3.7%
- **Higher Education:** 3.1%
- **Real Estate:** 1.9%
- **E-Learning:** 1.6%
- **Other:** 37.1%

#### Close

- **Marketing and Advertising:** 14.9%
- **Computer Software:** 8.7%
- **Real Estate:** 8.1%
- **Financial Services:** 6.7%
- **Information Technology and Services:** 5.6%
- **Consulting:** 5.3%
- **Professional Training & Coaching:** 4.2%
- **Insurance:** 2.9%
- **Health, Wellness and Fitness:** 2.8%
- **Consumer Services:** 2.5%
- **Other:** 38.3%

---
## Alternatives

### Alternatives to Cirrus Insight

- [Vendasta Yesware](https://www.g2.com/products/vendasta-yesware/reviews) — 4.4/5 stars (821 reviews)
- [Revenue Grid](https://www.g2.com/products/revenue-grid/reviews) — 4.6/5 stars (574 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Mixmax](https://www.g2.com/products/mixmax/reviews) — 4.6/5 stars (1457 reviews)
- [Bigtincan Engagement](https://www.g2.com/products/bigtincan-engagement/reviews) — 4.1/5 stars (592 reviews)
- [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2639 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13805 reviews)
- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1542 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25794 reviews)

### Alternatives to Close

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25794 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13805 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14687 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9648 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (638 reviews)

---
## Top Discussions

### Cirrus Insight

- Title: [how can I improve on synchronisation with Salesforce](https://www.g2.com/discussions/how-can-i-improve-on-synchronisation-with-salesforce) — 3 comments, 1 upvote
  > **Top comment:** "Hi Andrea, lately there seems to be an overall problem with synchronizing with information with Cirrus.  I have gmail and while all of my emails are synching..."
- Title: [Why does the outlook plugin frequently logout/not load?](https://www.g2.com/discussions/why-does-the-outlook-plugin-frequently-logout-not-load) — 2 comments, 1 upvote
  > **Top comment:** "Had the same issue and was advised it was an internet explorer issue. Was never able to get issue resolved on my corporate issues as our IT would not allow..."
- Title: [How reliable is the Chrome extension and Cirrus Insight side panel for your users?](https://www.g2.com/discussions/how-reliable-is-the-chrome-extension-and-cirrus-insight-side-panel-for-your-users) — 2 comments, 1 upvote
  > **Top comment:** "I find it to be quite accurate. I love being able to pull opportunities in the side panel. I think a couple times maybe the contact is not right, but this..."
- Title: [Does Cirrus Insight have mobile applications?](https://www.g2.com/discussions/6555-mobile) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, native Cirrus Insight iOS and Android mobile apps are available on the iTunes App Store and the Google Play Store."
- Title: [What browsers and systems does Cirrus Insight support?](https://www.g2.com/discussions/supported-systems) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Cirrus Insight for Gmail is available as a Google Chrome browser extension or a Firefox browser add-on. Cirrus Insight for Outlook is available as an..."

### Close

- Title: [What is Close used for?](https://www.g2.com/discussions/close-what-is-close-used-for) — 2 comments
  > **Top comment:** "CRM"
- Title: [How long does it take to generate a new integration?](https://www.g2.com/discussions/how-long-does-it-take-to-generate-a-new-integration) — 2 comments, 1 upvote
  > **Top comment:** "Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website..."
- Title: [how do I integrate WhatsApp?](https://www.g2.com/discussions/how-do-i-integrate-whatsapp) — 2 comments, 1 upvote
  > **Top comment:** "You can use Zapier or use API's to link them manually."
- Title: [What is Close used for?](https://www.g2.com/discussions/what-is-close-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Close is a conversation-first CRM (customer relationship management) solution built for founders and small, scaling sales teams to manage every conversation..."
- Title: [How fast does close read the feedback provided?](https://www.g2.com/discussions/50910-how-fast-does-close-read-the-feedback-provided) — 1 comment, 1 upvote
  > **Top comment:** "Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cirrus-insight-vs-close)